@article{CoombsSKSBBCFGJGST2021WhatIsItAbout,
  author = {Crispin Coombs and Patrick Stacey and Peter Kawalek and Boyka Simeonova and Joerg Becker and Katrin Bergener and João Álvaro Carvalho and Marcelo Fantinato and Niels F. Garmann-Johnsen and Christian Grimme and Armin Stein and Heike Trautmann},
  title = {What Is It About Humanity That We Can’t Give Away To Intelligent Machines? A
European Perspective},
  journal = {International Journal of Information Management},
  year = {2021},
  volume = {58},
  doi = {10.1016/j.ijinfomgt.2021.102311},
  url = {https://www.sciencedirect.com/science/article/pii/S0268401221000049},
  note = {Publication status: In press}
}

@article{RosemannBC2021City50,
  author = {Michael Rosemann and Jörg Becker and Friedrich Chasin},
  title = {City 5.0},
  journal = {Business & Information Systems Engineering (BISE)},
  year = {2021},
  volume = {2021},
  number = {1},
  note = {Publication status: Published}
}

@inproceedings{CordesW2021DesignPrinciples,
  author = {A.-K. Cordes and J. Weber},
  title = {Design Principles for Digital Upskilling in Organizations},
  booktitle = {Proceedings of Internationale Tagung der Wirtschaftsinformatik},
  year = {2021},
  address = {Duisburg-Essen},
  note = {Publication status: Accepted}
}

@inproceedings{FrischeKPHB2021LeaveNoOne,
  author = {Anna Katharina Frische and Julia Felicitas Kirchner and Caroline Pawlowski and Sebastian Halsbenning and Jörg Becker},
  title = {Leave No One Behind: Design Principles for Public Warning Systems in Federalism},
  booktitle = {Proceedings of the 16. Internationale Tagung Wirtschaftsinformatik (WI 2021)},
  year = {2021},
  address = {Essen, Deutschland},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1033&context=wi2021},
  note = {Publication status: Published}
}

@inproceedings{HalsbenningNDB2021PlayingGovernment,
  author = {Sebastian Halsbenning and Marco Niemann and Bettina Distel and Jörg Becker},
  title = {Playing (Government) Seriously: Design Principles for E-Government Simulation Game Platforms},
  booktitle = {Proceedings of the 16. Internationale Tagung Wirtschaftsinformatik (WI 2021)},
  year = {2021},
  address = {Essen, Deutschland},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1130&context=wi2021},
  note = {Publication status: Published}
}

@inproceedings{PfabeBCHG2021EServiceTouchpoints,
  author = {C Pfabe and B. Barann and A.-K. Cordes and A. Hermann and T. Gollhardt},
  title = {E-Service Touchpoints for Jewelry Retailers: Customers’ Perceptions of a Digital Sales Desk},
  booktitle = {Proceedings of Internationale Tagung der Wirtschaftsinformatik (WI 2021)},
  pages = {1--17},
  year = {2021},
  address = {Duisburg-Essen},
  url = {https://aisel.aisnet.org/wi2021/UDigitalRetail/Track06/2/},
  note = {Publication status: Published}
}

@inproceedings{WolfBB2021AFramework,
  author = {Frederik Wolf and Jens Brunk and Jörg Becker},
  title = {A Framework of Business Process Monitoring and Prediction Techniques},
  booktitle = {Proceedings of the International Conference on Wirtschaftsinformatik 2021},
  year = {2021},
  address = {Duisburg-Essen, Germany},
  note = {Publication status: Accepted}
}

@phdthesis{Barann2021Orchestrating,
  author = {B Barann},
  title = {Orchestrating E-Service Touchpoints in Brick-and-Mortar Retail},
  school = {University of Münster},
  type = {Dissertation},
  year = {2021},
  note = {Publication status: Published}
}

@article{BarannBNHB2020ExploringCustomers,
  author = {Benjamin Barann and Jan H. Betzing and Marco Niemann and Benedikt Hoffmeister and Jörg Becker},
  title = {Exploring Customers' Likeliness to Use E-Service Touchpoints in Brick and Mortar Retail},
  journal = {Electronic Markets},
  year = {2020},
  volume = {In Print},
  pages = {1--23},
  doi = {10.1007/s12525-020-00445-0},
  url = {https://doi.org/10.1007/s12525-020-00445-0},
  note = {Publication status: Published}
}

@article{BarannHHB2020CanTTouchThis,
  author = {Benjamin Barann and Andreas Hermann and Markus Heuchert and Jörg Becker},
  title = {Can't Touch This? Conceptualizing the Customer Touchpoint in the Context of Omni-Channel Retailing},
  journal = {Journal of Retailing and Consumer Services},
  year = {2020},
  volume = {In Print},
  pages = {1--11},
  doi = {10.1016/j.jretconser.2020.102269},
  url = {https://doi.org/10.1016/j.jretconser.2020.102269},
  note = {Publication status: Published}
}

@article{BetzingKB2020CustomerParticipation,
  author = {Jan Hendrik Betzing and Michael Kurtz and Jörg Becker},
  title = {Customer Participation in Virtual Communities for Local High Streets},
  journal = {Journal of Retailing and Consumer Services},
  year = {2020},
  volume = {54},
  number = {102025},
  pages = {1--12},
  doi = {10.1016/j.jretconser.2019.102025},
  note = {Publication status: Published}
}

@article{BeverungenBBDVDBVBCKLMMOPRRDROLSSSSSW2020SevenParadoxes,
  author = {Daniel Beverungen and Joos Buijs and Jörg Becker and Ciccio Claudio di and Aalst Will {van der} and Christian Bartelheimer and Jan {vom Brocke} and Marco Comuzzi and Karsten Kraume and Henrik Leopold and Martin Matzner and Jan Mendling and Nadine Ogonek and Till Post and Manuel Resinas and Kate Revoredo and Adela del-Rio-Ortega and Rosa Marcello la and Flavia Santoro and Andreas Solti and Minseok Song and Armin Stein and Matthias Stierle and Verena Wolf},
  title = {Seven Paradoxes of Business Process Management in a Hyper-Connected World},
  journal = {Business & Information Systems Engineering},
  year = {2020},
  volume = {2020},
  doi = {10.1007/s12599-020-00646-z},
  url = {https://link.springer.com/article/10.1007/s12599-020-00646-z},
  note = {Publication status: Published}
}

@article{BrunkSPRMB2020CauseVsEffect,
  author = {Jens Brunk and Matthias Stierle and Leon Papke and Kate Revoredo and Martin Matzner and Jörg Becker},
  title = {Cause vs. Effect in Context-Sensitive Prediction of Business Process Instances},
  journal = {Information Systems},
  year = {2020},
  volume = {2021},
  number = {95},
  doi = {10.1016/j.is.2020.101635},
  url = {https://arxiv.org/ftp/arxiv/papers/2007/2007.07549.pdf},
  note = {Publication status: In press}
}

@article{BrunkSWMB2020ExploringThe,
  author = {Jens Brunk and Johannes Stottmeister and Sven Weinzierl and Martin Matzner and Jörg Becker},
  title = {Exploring the Effect of Context Information on Deep Learning Business Process Predictions},
  journal = {Journal of Decision Systems},
  year = {2020},
  volume = {-},
  number = {Special Issue IFIP DSS 2020},
  doi = {10.1080/12460125.2020.1790183},
  url = {https://www.researchgate.net/profile/Sven_Weinzierl2/publication/342847105_Exploring_the_Effect_of_Context_Information_on_Deep_Learning_Business_Process_Predictions/links/5f08991da6fdcc4ca45be5b3/Exploring-the-Effect-of-Context-Information-on-Deep-Learnin},
  note = {Publication status: In press}
}

@article{ChasinPGB2020SmartEnergy,
  author = {F Chasin and U Paukstadt and T Gollhardt and J Becker},
  title = {Smart Energy Driven Business Model Innovation: An Analysis of Existing Business Models and Implications for Business Model Change in the Energy Sector},
  journal = {Journal of Cleaner Production},
  year = {2020},
  volume = {2020},
  number = {269},
  pages = {122083},
  doi = {10.1016/j.jclepro.2020.122083},
  url = {https://www.sciencedirect.com/science/article/pii/S0959652620321302?via%3Dihub},
  note = {Publication status: Published}
}

@article{ChasinPUB2020CreatingValue,
  author = {Friedrich Chasin and Ute Paukstadt and Patrick Ullmeyer and Jörg Becker},
  title = {Creating Value From Energy Data: A Practitioner’s Perspective on Data-Driven Smart Energy Business Models},
  journal = {Schmalenbach Business Review},
  year = {2020},
  volume = {2020},
  note = {Publication status: In press}
}

@article{Distel2020AssessingCitizens,
  author = {B Distel},
  title = {Assessing Citizens' Non-Adoption of Public E-Services in Germany},
  journal = {Information Polity},
  year = {2020},
  volume = {2020},
  number = {25:3},
  pages = {339--360},
  doi = {10.3233/IP-190214},
  url = {https://content.iospress.com/journals/information-polity/25/3},
  note = {Publication status: Published}
}

@article{EggertA2020FrontiersOf,
  author = {Mathias Eggert and Jens Alberts},
  title = {Frontiers of business intelligence and analytics 3.0: a taxonomy-based literature review and research agenda},
  journal = {Business Research},
  year = {2020},
  volume = {13},
  number = {2},
  pages = {685--739},
  doi = {10.1007/s40685-020-00108-y},
  note = {Publication status: Published}
}

@article{MeessenTRH2020TrustIsEssential,
  author = {Sarah M Meeßen and Meinald T Thielsch and Dennis M Riehle and Guido Hertel},
  title = {Trust is essential: Positive effects of information systems on users’ memory},
  journal = {Ergonomics},
  year = {2020},
  volume = {63},
  number = {7},
  doi = {10.1080/00140139.2020.1758797},
  note = {Publication status: Published}
}

@article{ScholtaBRBK2020Standardization,
  author = {Hendrik Scholta and Dian Balta and Michael Räckers and Jörg Becker and Helmut Krcmar},
  title = {Standardization of Forms in Governments: A Meta-Model for a Reference Form Modeling Language},
  journal = {Business and Information Systems Engineering (BISE)},
  year = {2020},
  volume = {62},
  number = {6},
  pages = {535--560},
  doi = {10.1007/s12599-019-00623-1},
  url = {https://link.springer.com/article/10.1007%2Fs12599-019-00623-1},
  note = {Publication status: Published}
}

@article{SimonsWWF2020GoodGamers,
  author = {Alexander Simons and Isabell Wohlgenannt and Markus Weinmann and Stefan Fleischer},
  title = {Good gamers, good managers? A proof-of-concept study with Sid Meier's Civilization},
  journal = {Review of Managerial Science},
  year = {2020},
  volume = {2020},
  doi = {10.1007/s11846-020-00378-0},
  note = {Publication status: Published}
}

@inproceedings{BeckerBDN2020Conceptualization,
  author = {Jörg Becker and Jens Brunk and Wenying Ding and Marco Niemann},
  title = {Conceptualization of an Integrated Procedure Model for Business Process Monitoring and Prediction},
  booktitle = {Proceedings of the Conference on Business Informatics 2020},
  year = {2020},
  address = {Antwerp, Belgium},
  note = {Publication status: Published}
}

@inproceedings{BeckerMCHVL2020Development,
  author = {Jörg Becker and Kilian Müller and Ann-Kristin Cordes and Patrick Hartmann and Lasse {von Lojewski}},
  title = {Development of a Conceptual Framework for Machine Learning Applications in Brick-and-Mortar Stores},
  booktitle = {Proceedings of the 15. Internationale Tagung Wirtschaftsinformatik (WI 2020)},
  year = {2020},
  address = {Potsdam},
  doi = {10.30844/wi_2020_c2-becker},
  note = {Publication status: Published}
}

@inproceedings{BeckerNH2020PlayingGovernment,
  author = {Jörg Becker and Marco Niemann and Sebastian Halsbenning},
  title = {(Playing) Government beyond Pen and Paper: Conceptualization, Implementation, and Outlook},
  booktitle = {Proceedings of the 15. Internationale Tagung Wirtschaftsinformatik (WI 2020)},
  year = {2020},
  address = {Potsdam, Deutschland},
  doi = {10.30844/wi_2020_d10-becker},
  url = {https://library.gito.de/open-access-pdf/D10_Playing_Government_beyond_Pen_and_Paper.pdf},
  note = {Publication status: Published}
}

@inproceedings{BerendesZHNHB2020UsageOfLocal,
  author = {Carsten Ingo Berendes and Philipp {zur Heiden} and Marco Niemann and Benedikt Hoffmeister and Jörg Becker},
  title = {Usage of Local Online Platforms in Retail: Insights from retailers' expectations},
  booktitle = {Proceedings of the 28$^{th}$ European Conference on Information System},
  year = {2020},
  address = {Marrakech, Morocco},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1045&context=ecis2020_rip},
  note = {Publication status: Published}
}

@inproceedings{Brunk2020Structuring,
  author = {Jens Brunk},
  title = {Structuring Business Process Context Information for Process Monitoring and Prediction},
  booktitle = {Proceedings of the Conference on Business Informatics 2020},
  year = {2020},
  address = {Antwerp, Belgium},
  note = {Publication status: Accepted}
}

@inproceedings{BrunkMCTG2020TraceClustering,
  author = {Jens Brunk and Caroline Methner and Ann-Kristin Cordes and Sven Thiermann and Tobias Goerke},
  title = {Trace Clustering for an Online Freight Exchange at TIMOCOM},
  booktitle = {Proceedings of the International Conference on Business Process Management 2020 --- BPM Industry Forum},
  year = {2020},
  address = {Sevilla, Spain},
  note = {Publication status: Published}
}

@inproceedings{ChasinPKB2020ExploringThe,
  author = {F Chasin and U Paukstadt and P Knauth and J Becker},
  title = {Exploring the Applicability of Pattern-Based Business Model Development in the Smart Home Domain},
  booktitle = {Proceedings of the IEEE Conference on Business Informatics (CBI)},
  year = {2020},
  address = {Antwerpen, Belgium},
  note = {Publication status: Published}
}

@inproceedings{ChasinSB2020DesignPrinciples,
  author = {F. Chasin and F. Schmolke and J. Becker},
  title = {Design Principles for Digital Community Currencies},
  booktitle = {Proceedings of the Hawaii International Conference on System Sciences},
  year = {2020},
  address = {Maui, USA},
  note = {Publication status: Published}
}

@inproceedings{CleverAMSRPG2020FakeYou,
  author = {Lena Clever and Dennis Assenmacher and Kilian Müller and Moritz V Seiler and Dennis M Riehle and Mike Preuss and Christian Grimme},
  title = {FakeYou! --- A Gamified Approach for Building and Evaluating Resilience Against Fake News},
  booktitle = {Proceedings of the 2$^{nd}$ Multidisciplinary International Symposium on Disinformation in Open Online Media},
  year = {2020},
  address = {Leiden, Netherlands},
  doi = {10.1007/978-3-030-61841-4_15},
  note = {Publication status: Published}
}

@inproceedings{CordesBRB2020SemanticShopping,
  author = {Ann-Kristin Cordes and Benjamin Barann and Michael Rosemann and Jörg Becker},
  title = {Semantic Shopping: A Literature Study},
  booktitle = {Proceedings of the 53$^{rd}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2020},
  address = {Wailea, USA},
  doi = {10.24251/HICSS.2020.146},
  url = {https://scholarspace.manoa.hawaii.edu/handle/10125/63885},
  note = {Publication status: Published}
}

@inproceedings{CordesM2020Developing,
  author = {A.-K. --- Rosemann Cordes and  M.},
  title = {Developing Digital Intelligence: A Conceptual Framework},
  booktitle = {Proceedings of European Conference on Information System},
  year = {2020},
  address = {Marakesh, Marokko},
  note = {Publication status: Published}
}

@inproceedings{DennehyCBSHVBHS2020AdoptingLearning,
  author = {Denis Dennehy and Kieran Conboy and Jaganath Babu and Johannes Schneider and Joshua Handali and Jan {vom Brocke} and Benedikt Hoffmeister and Armin Stein},
  title = {Adopting Learning Analytics To Inform Postgraduate Curriculum Design},
  booktitle = {Proceedings of the IFIP WG8.6},
  year = {2020},
  address = {Indian Institute of Management Tiruchirappalli, India},
  note = {Publication status: In press}
}

@inproceedings{GollhardtHHKB2020Development,
  author = {Torsten Gollhardt and Sebastian Halsbenning and Andreas Hermann and Aleksandra Karsakova and Jörg Becker},
  title = {Development of a Digital Transformation Maturity Model for IT Companies},
  booktitle = {Proceedings of the 22$^{nd}$ IEEE Conference on Business Informatics (CBI 2020)},
  pages = {94--103},
  year = {2020},
  address = {Antwerp, Belgium},
  doi = {10.1109/CBI49978.2020.00018},
  note = {Publication status: Published}
}

@inproceedings{GrabitzS2020Evaluation,
  author = {Tabea Grabitz and Hendrik Scholta},
  title = {Evaluation of Success Factors for Public One-Stop Portals and Integrated Portals: A Literature Review},
  booktitle = {Entwicklungen, Chancen und Herausforderungen der Digitalisierung --- Band 1: Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik 2020},
  pages = {1712--1723},
  editor = {N Gronau and M Heine and H Krasnova and K Pousttchi},
  year = {2020},
  publisher = {GITO Verlag},
  address = {Berlin},
  doi = {10.30844/wi_2020_r3-grabitz},
  url = {https://library.gito.de/oa_wi2020-r3.html},
  note = {Publication status: Published}
}

@inproceedings{HalsbenningSN2020TheDataDoesnT,
  author = {Sebastian Halsbenning and Hendrik Scholta and Marco Niemann},
  title = {The Data Doesn't Lie—An Approach for Form Usability Evaluation Based on Data Quality},
  booktitle = {Proceedings of the 28$^{th}$ European Conference on Information Systems (ECIS 2020)},
  year = {2020},
  address = {Marrakech, Morocco},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1027&context=ecis2020_rip},
  note = {Publication status: Published}
}

@inproceedings{HeuchertVCB2020SmartService,
  author = {Markus Heuchert and Yannick Verhoeven and Ann-Kristin Cordes and Jörg Becker},
  title = {Smart Service Systems in Manufacturing: An Investigation of Theory and Practice},
  booktitle = {Proceedings of the Hawaii International Conference on System Sciences (HICSS)},
  year = {2020},
  address = {Wailea, USA},
  doi = {10.24251/HICSS.2020.208},
  note = {Publication status: Published}
}

@inproceedings{HofmannMD2020Developing,
  author = {S Hofmann and C Madsen and B Distel},
  title = {Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies},
  booktitle = {International Conference on Electronic Government},
  pages = {15--28},
  series = {Lecture Notes in Computer Science (LNCS)},
  volume = {12219},
  editor = {P. G. Viale and M. Janssen and H. Lee and I. Lindgren and B. M. Rodríguez and H. Scholl and A. Zuiderwijk},
  year = {2020},
  publisher = {Springer},
  address = {Linköping, Sweden},
  doi = {10.1007/978-3-030-57599-1_2},
  url = {https://link.springer.com/chapter/10.1007/978-3-030-57599-1_2},
  note = {Publication status: Published}
}

@inproceedings{JanhoferBCB2020MasteringOmniChannel,
  author = {Dustin Janhofer and Benjamin Barann and Ann-Kristin Cordes and Jörg Becker},
  title = {Mastering Omni-Channel Retailing Challenges with Industry 4.0 Concepts},
  booktitle = {Proceedings of the 53$^{rd}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2020},
  address = {Wailea, USA},
  doi = {10.24251/HICSS.2020.662},
  url = {https://scholarspace.manoa.hawaii.edu/handle/10125/64404},
  note = {Publication status: Published}
}

@inproceedings{JorgensenCNBB2020MultiClass,
  author = {Mackenzie Jorgensen and Minho Choi and Marco Niemann and Jens Brunk and Jörg Becker},
  title = {Multi-Class Detection of Abusive Language Using Automated Machine Learning},
  booktitle = {Proceedings of the 15. Internationale Tagung Wirtschaftsinformatik (WI 2020)},
  year = {2020},
  address = {Potsdam, Germany},
  doi = {10.30844/wi_2020_r7-jorgensen},
  url = {https://library.gito.de/open-access-pdf/R7_Jorgensen-Multi-Class_Detection_of_Abusive_Language_Using_Automated_Machine_Learning-248_c.pdf},
  note = {Publication status: Published}
}

@inproceedings{Koelmann2020Perspectives,
  author = {Holger Koelmann},
  title = {Perspectives on Information Technology Artefacts in Trust-Related Interactions},
  booktitle = {HCI for Cybersecurity, Privacy and Trust},
  pages = {445--457},
  series = {Lecture Notes in Computer Science},
  volume = {12210},
  editor = {Abbas Moallem},
  year = {2020},
  publisher = {Springer International Publishing},
  address = {Cham},
  isbn = {978-3-030-50308-6},
  issn = {0302-9743},
  doi = {10.1007/978-3-030-50309-3_29},
  note = {Publication status: Published}
}

@inproceedings{MuellerMTNRH2020DoNotDisturb,
  author = {Lea S Müller and Sarah M Meeßen and Meinald T Thielsch and Christoph Nohe and Dennis M Riehle and Guido Hertel},
  title = {Do not disturb!: trust in decision support systems improves work outcomes under certain conditions},
  booktitle = {Proceedings of the Mensch und Computer 2020},
  pages = {229--237},
  year = {2020},
  address = {Magdeburg, Germany},
  doi = {10.1145/3404983.3405515},
  note = {Publication status: Published}
}

@inproceedings{NiemannRBB2020WhatIsAbusive,
  author = {Marco Niemann and Dennis M Riehle and Jens Brunk and Jörg Becker},
  title = {What is Abusive Language? --- Integrating Different Views on Abusive Language for Machine Learning},
  booktitle = {Disinformation in Open Online Media --- MISDOOM 2019},
  pages = {59--73},
  series = {Lecture Notes in Computer Science},
  volume = {12021},
  editor = {C Grimme and M Preuss and F Takes and A Waldherr},
  year = {2020},
  publisher = {Springer},
  address = {Hamburg, Germany},
  isbn = {978-3-030-39626-8},
  doi = {10.1007/978-3-030-39627-5_6},
  note = {Publication status: Published}
}

@inproceedings{NiemannWRBAB2020AbusiveComments,
  author = {Marco Niemann and Jens Welsing and Dennis M Riehle and Jens Brunk and Dennis Assenmacher and Jörg Becker},
  title = {Abusive Comments in Online Media and How to Fight Them: State of the Domain and a Call to Action},
  booktitle = {Proceedings of the 2$^{nd}$ Multidisciplinary International Symposium on Disinformation in Open Online Media},
  pages = {122--137},
  year = {2020},
  address = {Leiden, Netherlands},
  doi = {10.1007/978-3-030-61841-4_9},
  url = {https://link.springer.com/chapter/10.1007%2F978-3-030-61841-4_9},
  note = {Publication status: Published}
}

@inproceedings{RiehleNBATB2020BuildingAn,
  author = {Dennis M. Riehle and Marco Niemann and Jens Brunk and Dennis Assenmacher and Heike Trautmann and Jörg Becker},
  title = {Building an Integrated Comment Moderation System --- Towards a Semi-Automatic Moderation tool},
  booktitle = {Proceedings of the HCI International 2020},
  year = {2020},
  address = {Copenhagen, Denmark},
  doi = {10.1007/978-3-030-49576-3_6},
  url = {https://link.springer.com/chapter/10.1007/978-3-030-49576-3_6},
  note = {Publication status: Published}
}

@inproceedings{ScholtaHDB2020WalkingAMile,
  author = {Hendrik Scholta and Sebastian Halsbenning and Bettina Distel and Jörg Becker},
  title = {Walking a Mile in Their Shoes—A Citizen Journey to Explore Public Service Delivery from the Citizen Perspective},
  booktitle = {Electronic Government: 19$^{th}$ IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 --- September 2, 2020, Proceedings},
  pages = {164--178},
  series = {Lecture Notes in Computer Science (LNCS)},
  volume = {12219},
  editor = {Pereira G Viale and M Janssen and H Lee and I Lindgren and Bolívar MP Rodríguez and HJ Scholl and A Zuiderwijk},
  year = {2020},
  publisher = {Springer},
  address = {Cham},
  doi = {10.1007/978-3-030-57599-1_13},
  url = {https://link.springer.com/chapter/10.1007/978-3-030-57599-1_13},
  note = {Publication status: Published}
}

@inproceedings{TaratukhinKPB2020HackathonIgnitiated,
  author = {V Taratukhin and Y Kupriyanov and N Pulyavina and J Becker},
  title = {Hackathon-ignitiated project-seminars for productive industry-academia cooperation. International perspectives},
  booktitle = {Proceedings of the 2020 ASEE Annual Conference and Exposition},
  year = {2020},
  address = {Montreal, Canada},
  note = {Publication status: Accepted}
}

@inproceedings{TaratukhinPB2020FromHumanCentered,
  author = {V Taratukhin and N Pulyavina and J Becker},
  title = {From Human-centered to Humanity-centered Design thinking to support UN Sustainable Development Goals (UN SDGs). Project --- based approach to develop natural disaster management and emergency response solutions},
  booktitle = {Proceedings of the 2020 ASEE Annual Conference and Exposition},
  year = {2020},
  publisher = {ASEE},
  address = {Montreal},
  note = {Publication status: Accepted}
}

@inproceedings{TaratukhinPB2020NextGenDesign,
  author = {V Taratukhin and N Pulyavina and J. Becker},
  title = {Next-Gen Design thinking for management education. Project-based and Game-oriented methods are critical ingredients of success},
  booktitle = {Proceedings of the 47$^{th}$ Annual ABSEL Conference (The Association for Business Simulation and Experiential Learning Conference)},
  year = {2020},
  address = {The University of Pittsburgh, Pittsburgh, USA},
  note = {Publication status: Accepted}
}

@inproceedings{TaratukhinPBJ2020TowardsThe,
  author = {V Taratukhin and N Pulyavina and  Becker and  J.},
  title = {Towards the Next Generation of Design thinking. Gamification, Storyboards and Industry-specific prototyping as essential ingredients for successful Project-based Education},
  booktitle = {Proceedings of the 2020 ASEE Annual Conference and Exposition},
  year = {2020},
  publisher = {ASEE},
  address = {Montreal},
  note = {Publication status: Accepted}
}

@inproceedings{WeinzierlZBRMB2020XNAPMaking,
  author = {Sven Weinzierl and Sandra Zilker and Jens Brunk and Kate Revoredo and Martin Matzner and Jörg Becker},
  title = {XNAP: Making LSTM-based Next Activity Predictions Explainable by Using LRP},
  booktitle = {Proceedings of the International Conference on Business Process Management 2020 --- 4$^{th}$ International Workshop in Artificial Intelligence for Business Process Management},
  year = {2020},
  address = {Sevilla, Spain},
  note = {Publication status: Accepted}
}

@book{HalsbenningSD2020QuoVadisCivis,
  author = {Sebastian Halsbenning and Hendrik Scholta and Bettina Distel},
  title = {Quo vadis, Civis? Entwicklung einer Citizen Journey für eine nachfrageorientierte Dienstleistungsentwicklung im öffentlichen Sektor},
  volume = {13},
  year = {2020},
  publisher = {NEGZ},
  address = {Berlin},
  issn = {2626-6032},
  doi = {10.30418/2626-6032.2020.13},
  url = {https://negz.org/wp-content/uploads/2020/12/NEGZ-Kurzstudie-13-Quo-vadis-Civis-2020.pdf},
  note = {Publication status: Published}
}

@incollection{DelfmannRHCD2020TheDiagramed,
  author = {Patrick Delfmann and Dennis M Riehle and Steffen Höhenberger and Carl Corea and Christoph Drodt},
  title = {The Diagramed Model Query Language 2.0: Design, Implementation, and Evaluation},
  booktitle = {Process Querying Methods},
  pages = {1--30},
  editor = {Artem Polyvyanyy},
  year = {2020},
  publisher = {},
  note = {Publication status: In press}
}

@incollection{OgonekRGH2020EKompetenzen,
  author = {Nadine Ogonek and Michael Räckers and Steffen Gilge and Sara Hofmann},
  title = {E-Kompetenzen},
  booktitle = {Handbuch Digitalisierung in Staat und Verwaltung},
  pages = {611--622},
  editor = {Tanja Klenk and Frank Nullmeier and Göttrik Wewer},
  year = {2020},
  publisher = {Springer},
  isbn = {978-3-658-23668-7},
  doi = {10.1007/978-3-658-23668-7},
  note = {Publication status: Published}
}

@misc{TaratukhinAVGSB2020CreativeAnd,
  author = {V Taratukhin and V Anikushina and A Vinokhodova and V Gushin and C Stutterheim and J Becker},
  title = {Creative and Cognitive performance of International space crews. Four-month Human isolation experiment},
  year = {2020},
  howpublished = {Poster session presented at the NASA 2020 Human Research Program Investigators' Workshop (NASA HRP IWS 2020)},
  note = {Publication status: Submitted}
}

@article{OgonekDH2020Kompetenzvermittlung,
  author = {Nadine Ogonek and Bettina Distel and Sara Hofmann},
  title = {Kompetenzvermittlung im öffentlichen Sektor neu gedacht},
  journal = {Berichte des NEGZ},
  year = {2020},
  volume = {11},
  doi = {10.30418/2626-6032.2020.11},
  url = {https://negz.org/wp-content/uploads/2020/11/NEGZ-Kurzstudie-11-Kompetenzvermittlung-2020.pdf},
  note = {Publication status: Published}
}

@article{BetzingTVBB2019TheImpactOf,
  author = {Jan Hendrik Betzing and Matthias Tietz and Jan {vom Brocke} and Jörg Becker},
  title = {The impact of transparency on mobile privacy decision making},
  journal = {Electronic Markets},
  year = {2019},
  volume = {2020},
  number = {30},
  pages = {607--625},
  doi = {10.1007/s12525-019-00332-3},
  url = {https://link.springer.com/article/10.1007%2Fs12525-019-00332-3},
  note = {Publication status: Published}
}

@article{EllwartUABFGHKMNNRRSSSSTTW2019Intentional,
  author = {Thomas Ellwart and Anna-Sophie Ulfert and Conny H. Antoni and Jörg Becker and Christian Frings and Kyra Göbel and Guido Hertel and Anette Kluge and Sarah M. Meeßen and Cornelia Niessen and Christoph Nohe and Dennis M. Riehle and Yannick Runge and Ute Schmid and Arnulf Schüffler and Michael Siebers and Sabine Sonnentag and Tobias Tempel and Meinald T. Thielsch and Wilken Wehrt},
  title = {Intentional Forgetting in Socio-Digital Work Systems: System Characteristics and User-related Psychological Consequences on Emotion, Cognition, and Behavior},
  journal = {AIS Transactions on Enterprise Systems},
  year = {2019},
  volume = {4},
  number = {1},
  doi = {10.30844/ais-tes.v4i1.16},
  url = {https://ais-tes.com/index.php/ais-tes/article/view/16/14},
  note = {Publication status: Published}
}

@article{HertelMRTNB2019DirectedForgetting,
  author = {Guido Hertel and Sarah M Meeßen and Dennis M Riehle and Meinald T Thielsch and Christoph Nohe and Jörg Becker},
  title = {Directed Forgetting in Organizations: Positive Effects of Information Systems on Mental Resources and Well-being},
  journal = {Ergonomics (TERG)},
  year = {2019},
  volume = {62},
  number = {5},
  pages = {597--611},
  doi = {10.1080/00140139.2019.1574361},
  note = {Publication status: Published}
}

@article{KregelOM2019Competency,
  author = {I Kregel and N Ogonek and B Matthies},
  title = {Competency Profiles for Lean Professionals --- An International Perspective},
  journal = {International Journal of Productivity and Performance Management},
  year = {2019},
  volume = {68},
  number = {2},
  pages = {423--446},
  note = {Publication status: Published}
}

@article{PaukstadtB2019Uncovering,
  author = {Ute Paukstadt and Jörg Becker},
  title = {Uncovering the business value of the internet of things in the energy domain --- a review of smart energy business models},
  journal = {Electronic Markets},
  year = {2019},
  volume = {SI},
  doi = {https://doi.org/10.1007/s12525-019-00381-8},
  url = {https://doi.org/10.1007/s12525-019-00381-8DO --- 10.1007/s12525-019-00381-8},
  note = {Publication status: Published}
}

@article{RiehleFB2019AWebBasedInformation,
  author = {Dennis M Riehle and Stefan Fleischer and Jörg Becker},
  title = {A Web-Based Information System to Evaluate Different Versions of IT Artifacts in Online Experiments},
  journal = {AIS Transactions on Enterprise Systems},
  year = {2019},
  volume = {4},
  number = {1},
  doi = {10.30844/aistes.v4i1.10},
  url = {https://ais-tes.com/index.php/ais-tes/article/view/10/15},
  note = {Publication status: Published}
}

@article{ScholtaMKB2019FromOneStop,
  author = {Hendrik Scholta and Willem Mertens and Marek Kowalkiewicz and Jörg Becker},
  title = {From one-stop shop to no-stop shop: An e-government stage model},
  journal = {Government Information Quarterly (GIQ)},
  year = {2019},
  volume = {36},
  number = {1},
  pages = {11--26},
  doi = {10.1016/j.giq.2018.11.010},
  url = {https://www.sciencedirect.com/science/article/pii/S0740624X17304239},
  note = {Publication status: Published}
}

@article{ScholtaNDRB2019SemiAutomatic,
  author = {Hendrik Scholta and Marco Niemann and Patrick Delfmann and Michael Räckers and Jörg Becker},
  title = {Semi-automatic inductive construction of reference process models that represent best practices in public administrations: A method},
  journal = {Information Systems},
  year = {2019},
  volume = {84},
  number = {September 2019},
  pages = {63--87},
  doi = {10.1016/j.is.2019.03.001},
  url = {https://www.sciencedirect.com/science/article/abs/pii/S0306437918300838},
  note = {Publication status: Published}
}

@article{StrobelPBE2019VonSmarten,
  author = {G Strobel and U Paukstadt and J Becker and S Eicker},
  title = {Von smarten Produkten zu smarten Dienstleistungen und deren Auswirkung auf die Wertschöpfung},
  journal = {HMD --- Praxis der Wirtschaftsinformatik},
  year = {2019},
  volume = {56},
  number = {327},
  note = {Publication status: Published}
}

@article{YadgarovaT2019GeneralApproach,
  author = {J Yadgarova and V Taratukhin},
  title = {General approach for selection software architecture pattern based on system quality attributes},
  journal = {St. Petersburg State Polytechnical University Journal. Computer Science. Telecommunications and Control Systems},
  year = {2019},
  volume = {12},
  number = {2},
  doi = {https://doi.org/10.18721/JCSTCS.12203},
  url = {http://www.mathnet.ru/links/f5cd9eb2fc8863b53b672b4a3b98d5d4/ntitu235.pdf},
  note = {Publication status: Published}
}

@article{YadgarovaT2019TheModelOf,
  author = {J Yadgarova and V Taratukhin},
  title = {The Model of Software architectural pattern and Design tactics selection for Internet of Things systems},
  journal = {Proceedings of Voronezh State University. Series: Systems analysis and information technologies},
  year = {2019},
  volume = {3},
  pages = {112--122},
  url = {http://www.vestnik.vsu.ru/pdf/analiz/2019/03/2019-03-11.pdf},
  note = {Publication status: Published}
}

@inproceedings{BarannHCCB2019Supporting,
  author = {Benjamin Barann and Andreas Hermann and Ann-Kristin Cordes and Friedrich Chasin and Jörg Becker},
  title = {Supporting Digital Transformation in Small and Medium-sized Enterprises: A Procedure Model Involving Publicly Funded Support Units},
  booktitle = {Proceedings of the 52$^{nd}$ Hawaii International Conference on System Sciences (HICSS)},
  pages = {4977--4986},
  year = {2019},
  address = {Wailea, USA},
  isbn = {978-0-9981331-2-6},
  doi = {10.24251/HICSS.2019.598},
  url = {http://hdl.handle.net/10125/59935},
  note = {Publication status: Published}
}

@inproceedings{BetzingBNBB2019Quantifying,
  author = {Jan Hendrik Betzing and Christian Bartelheimer and Marco Niemann and C. Ingo Berendes and Daniel Beverungen},
  title = {Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail},
  booktitle = {Proceedings of the 27$^{th}$ European Conference on Information Systems},
  series = {ECIS '19},
  year = {2019},
  address = {Stockholm-Uppsala, Schweden},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1057&context=ecis2019_rip},
  note = {Publication status: Published}
}

@inproceedings{BetzingNBHB2019MirroringEService,
  author = {Jan Hendrik Betzing and Marco Niemann and Benjamin Barann and Benedikt Hoffmeister and Jörg Becker},
  title = {Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey},
  booktitle = {Human Practice. Digital Ecologies. Our Future. --- Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019)},
  pages = {557--571},
  series = {WI '19},
  editor = {Ludwig Thomas and Pipek Volkmar},
  year = {2019},
  address = {Siegen},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1219&context=wi2019},
  note = {Publication status: Published}
}

@inproceedings{BetzingNB2019PrivacyFriendly,
  author = {Jan Hendrik Betzing and Marco Niemann and C. Ingo Berendes},
  title = {Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype},
  booktitle = {Human Practice. Digital Ecologies. Our Future. --- Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019)},
  pages = {1967--1971},
  series = {WI '19},
  editor = {Ludwig Thomas and Pipek Volkmar},
  year = {2019},
  address = {Siegen},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1318&context=wi2019},
  note = {Publication status: Published}
}

@inproceedings{BrunkMR2019EffectOfTransparency,
  author = {Jens Brunk and Jana Mattern and Dennis M Riehle},
  title = {Effect of Transparency and Trust on Acceptance of Automatic Online Comment Moderation Systems},
  booktitle = {21$^{st}$ IEEE Conference on Business Informatics},
  pages = {429--435},
  editor = {Jörg Becker and Dmitriy Novikov},
  year = {2019},
  address = {Moscow, Russia},
  doi = {10.1109/CBI.2019.00056},
  url = {http://pub.dennisriehle.de/2019/07/Brunk%20et%20al%20-%20Effect%20of%20Transparency%20and%20Trust.pdf},
  note = {Publication status: Published}
}

@inproceedings{BrunkNR2019CanAnalytics,
  author = {Jens Brunk and Marco Niemann and Dennis M Riehle},
  title = {Can Analytics as a Service Save the Online Discussion Culture? --- The Case of Comment Moderation in the Media Industry},
  booktitle = {21$^{st}$ IEEE Conference on Business Informatics},
  pages = {472--481},
  editor = {Jörg Becker and Dmitriy Novikov},
  year = {2019},
  address = {Moscow, Russia},
  doi = {10.1109/CBI.2019.00061},
  url = {http://pub.dennisriehle.de/2019/07/Brunk%20et%20al%20-%20Can%20Analytics%20Save%20$^{th}$e%20Media%20Industry.pdf},
  note = {Publication status: Published}
}

@inproceedings{ChasinF2019SocioCognitive,
  author = {Friedrich Chasin and Erwin Fielt},
  title = {Socio-Cognitive Sensemaking for Digital Innovation: Enhancing Organizing Visions with Social Representations},
  booktitle = {Proceedings of the JAIS Theory Development Workshop at the International Conference on Information Systems (ICIS 2019)},
  year = {2019},
  address = {München},
  note = {Publication status: Accepted}
}

@inproceedings{ChasinRR2019TrustManagement,
  author = {Friedrich Chasin and Dennis M Riehle and Michael Rosemann},
  title = {Trust Management --- An Information Systems Perspective},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS 2019)},
  year = {2019},
  address = {Stockholm, Sweden},
  url = {http://pub.dennisriehle.de/2019/06/Chasin%20et%20al%20-%20Trust%20Management%20An%20Information%20Systems%20Perspective.pdf},
  note = {Publication status: Published}
}

@inproceedings{DistelL2019WhoAreTheUsers,
  author = {B Distel and I Lindgren},
  title = {Who Are the Users of Digital Public Services? A Critical reflection on Differences in the Treatment of Citizens as 'Users' in e-government Research},
  booktitle = {Electronic Participation},
  pages = {117--129},
  series = {LNCS},
  volume = {11686},
  editor = {P Panagiotopoulos and N Edelmann and O Glassey and G Misuraca and P Parycek and T Lampoltshammer and B Re},
  year = {2019},
  publisher = {Springer},
  address = {Cham},
  isbn = {978-3-030-27396-5},
  doi = {https://doi.org/10.1007/978-3-030-27397-2},
  note = {Publication status: Published}
}

@inproceedings{DistelOB2019EGovernment,
  author = {B Distel and N Ogonek and J Becker},
  title = {eGovernment competences revisited --- A literature review on necessary competences in a digitalized public sector},
  booktitle = {Proceedings of the Wirtschaftsinformatik},
  pages = {286--300},
  year = {2019},
  address = {Siegen},
  note = {Publication status: Published}
}

@inproceedings{HalsbenningN2019TheEuropean,
  author = {Sebastian Halsbenning and Marco Niemann},
  title = {The European Procurement Dilemma—First Steps to Introduce Data-Driven Policy-Making in Public Procurement},
  booktitle = {Proceedings of the 21$^{st}$ IEEE Conference on Business Informatics (CBI 2019)},
  pages = {303--311},
  editor = {Jörg
Novikov Becker and  Dmitriy},
  year = {2019},
  address = {Moscow, Russia},
  isbn = {978-1-7281-0650-2},
  doi = {10.1109/CBI.2019.00041},
  note = {Publication status: Published}
}

@inproceedings{Heuchert2019Conceptual,
  author = {Markus Heuchert},
  title = {Conceptual Modeling Meets Customer Journey Mapping: Structuring a Tool for Service Innovation},
  booktitle = {Proceedings of the 21$^{st}$ IEEE Conference on Business Informatics (CBI)},
  year = {2019},
  address = {Moskau, Russland},
  doi = {10.1109/CBI.2019.00068},
  note = {Publication status: Published}
}

@inproceedings{HeuchertB2019BPM2TPMThe,
  author = {Markus Heuchert and Benjamin Barann},
  title = {BPM2TPM: The Knowledge Transfer from Business Process to Touchpoint Management},
  booktitle = {Proceedings of the 27$^{th}$ European Conference on Information Systems (ECIS 2019)},
  pages = {1--12},
  year = {2019},
  address = {Stockholm-Uppsala, Schweden},
  url = {https://aisel.aisnet.org/ecis2019_rip/46/},
  note = {Publication status: Published}
}

@inproceedings{KrollPKM2019NudgingPeople,
  author = {T Kroll and U Paukstadt and K Kreidermann and M Mirbabaie},
  title = {Nudging People to Save Energy in Smart Homes With Social Norms and Self-Commitment},
  booktitle = {Proceedings of the 27$^{th}$ European Conference on Information Systems},
  year = {2019},
  address = {Stockholm and Uppsala, Sweden},
  note = {Publication status: Published}
}

@inproceedings{Niemann2019Abusiveness,
  author = {Marco Niemann},
  title = {Abusiveness is Non-Binary: Five Shades of Gray in German Online News-Comments},
  booktitle = {Proceedings of the 21$^{st}$ IEEE Conference on Business Informatics},
  pages = {11--20},
  editor = {Jörg
Novikov Becker and  Dmitriy},
  year = {2019},
  address = {Moscow, Russia},
  isbn = {978-1-7281-0650-2},
  doi = {10.1109/CBI.2019.00009},
  note = {Publication status: Published}
}

@inproceedings{OgonekDB2019LetSPlay,
  author = {N Ogonek and B Distel and J Becker},
  title = {Let's Play ... eGovernment! A Simulation Game for Competence Development among Public Administration Students},
  booktitle = {Proceedings of the 52$^{nd}$ Hawaii International Conference on System Sciences (HICSS)},
  pages = {3087--3096},
  year = {2019},
  address = {Hawaii, USA},
  note = {Publication status: Published}
}

@inproceedings{OgonekRB2019HowToMaster,
  author = {N Ogonek and M Räckers and J Becker},
  title = {How to Master the “E”: Tools for Competence Identification, Provision and Preservation in a Digitalized Public Sector},
  booktitle = {Proceedings of the 12$^{th}$ International Conference on Theory and Practice of Electronic Governance},
  pages = {56--64},
  editor = {Dhaou S Ben and L Carter and M Gregory},
  year = {2019},
  publisher = {ACM},
  address = {New York},
  isbn = {978-1-4503-6644-1},
  note = {Publication status: Published}
}

@inproceedings{Paukstadt2019ASurveyOfSmart,
  author = {U Paukstadt},
  title = {A Survey of Smart Energy Services for Private Households},
  booktitle = {Proceedings of the 14$^{th}$ International Conference on Wirtschaftsinformatik},
  year = {2019},
  address = {Siegen, Germany},
  note = {Publication status: Published}
}

@inproceedings{PaukstadtGBCB2019AConsumerOriented,
  author = {U Paukstadt and T Gollhardt and M Blarr and F Chasin and J Becker},
  title = {A Consumer-oriented Smart Energy Business Model Taxonomy},
  booktitle = {Proceedings of the 27$^{th}$ European Conference on Information Systems},
  year = {2019},
  address = {Stockholm and Uppsala, Sweden},
  note = {Publication status: Published}
}

@inproceedings{PaukstadtSE2019Understanding,
  author = {U Paukstadt and G Strobel and S Eicker},
  title = {Understanding Services in the Era of the Internet of Things: A Smart Service Taxonomy},
  booktitle = {Proceedings of the 27$^{th}$ European Conference on Information Systems},
  year = {2019},
  address = {Stockholm and Uppsala, Sweden},
  note = {Publication status: Published}
}

@inproceedings{Riehle2019CheckingBusiness,
  author = {Dennis M Riehle},
  title = {Checking Business Process Models for Compliance --- Comparing Graph Matching and Temporal Logic},
  booktitle = {Business Process Management Workshops --- BPM 2018},
  pages = {403--415},
  series = {Lecture Notes in Business Information Processing},
  volume = {342},
  editor = {Florian Daniel and Quan Z. Sheng and Hamid Motahari},
  year = {2019},
  publisher = {Springer},
  address = {Sydney, Australia},
  isbn = {978-3-030-11640-8},
  doi = {10.1007/978-3-030-11641-5_32},
  url = {http://pub.dennisriehle.de/2018/09/Riehle%20-%20Comparing%20Graph%20Logic%20and%20Temporal%20Logic.pdf},
  note = {Publication status: Published}
}

@inproceedings{RiehleR2019WhichBusiness,
  author = {Dennis M Riehle and Jonathan Radas},
  title = {Which Business Information do Decision-Makers need at Work? --- Towards a Classification Framework},
  booktitle = {21$^{st}$ IEEE Conference on Business Informatics},
  pages = {312--319},
  editor = {Jörg Becker and Dmitriy Novikov},
  year = {2019},
  address = {Moscow, Russia},
  doi = {10.1109/CBI.2019.00042},
  url = {http://pub.dennisriehle.de/2019/07/Riehle%20and%20Radas%20-%20Which%20Business%20Information%20do%20Decision-Makers%20need%20at%20Work.pdf},
  note = {Publication status: Published}
}

@inproceedings{SangiulianoCG2019LessonsLearned,
  author = {Maria Sangiuliano and Claudia Canali and Elena Gorbacheva},
  title = {Lessons learned from tailored Gender Equality Plans: classification and analysis of actions implemented within the EQUAL-IST project.},
  booktitle = {Proceedings of the 2$^{nd}$ International Conference on Gender Research (ICGR 2019)},
  year = {2019},
  address = {Rome, Italy},
  note = {Publication status: Accepted}
}

@inproceedings{ScholtaL2019TheLongAnd,
  author = {Hendrik Scholta and Ida Lindgren},
  title = {The Long and Winding Road of Digital Public Services—One Next Step: Proactivity},
  booktitle = {Proceedings of the 40$^{th}$ International Conference on Information Systems (ICIS 2019)},
  year = {2019},
  address = {Munich},
  url = {https://aisel.aisnet.org/icis2019/digital_government/digital_government/7/},
  note = {Publication status: Published}
}

@inproceedings{ScholtaNHRB2019FastAndFederalPolicies,
  author = {Hendrik Scholta and Marco Niemann and Sebastian Halsbenning and Michael Räckers and Jörg Becker},
  title = {Fast and Federal—Policies for Next-Generation Federalism in Germany},
  booktitle = {Proceedings of the 52$^{nd}$ Hawaii International Conference on System Sciences (HICSS 2019)},
  pages = {3273--3282},
  year = {2019},
  address = {Wailea, Hawaii},
  url = {https://scholarspace.manoa.hawaii.edu/handle/10125/59763},
  note = {Publication status: Published}
}

@inproceedings{TaratukhinD2019AdvancedMethods,
  author = {V Taratukhin and K Dudkovskaia},
  title = {Advanced methods of smart maintenance --- systems adaptation},
  booktitle = {Proceedings of the Annual Workshop on Big Data Application organised by SIG BDA, ISIS 2019},
  year = {2019},
  address = {Munich},
  note = {Publication status: In press}
}

@inproceedings{WulfertBB2019ElicitingCustomer,
  author = {Tobias Wulfert and Jan Hendrik Betzing and Jörg Becker},
  title = {Eliciting Customer Preferences for Shopping Companion Apps: A Service Quality Approach},
  booktitle = {Human Practice. Digital Ecologies. Our Future. --- Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019)},
  pages = {1220--1234},
  series = {WI '19},
  editor = {Ludwig Thomas and Pipek Volkmar},
  year = {2019},
  address = {Siegen},
  url = {https://wi2019.de/wp-content/uploads/Tagungsband_WI2019.pdf},
  note = {Publication status: Published}
}

@book{BeckerNH2019Contribution,
  author = {Jörg Becker and Marco Niemann and Sebastian Halsbenning},
  title = {Contribution to growth. European Public Procurement. Delivering economic benefits for citizens and businesses},
  year = {2019},
  publisher = {},
  address = {Brüssel, Belgien},
  isbn = {978-92-846-4572-5},
  doi = {10.2861/862199},
  url = {http://www.europarl.europa.eu/RegData/etudes/STUD/2018/631048/IPOL_STU(2018)631048_EN.pdf},
  note = {Publication status: Published}
}

@book{BergenerCS2019Wissenschaftliches,
  author = {Katrin Bergener and Nico Clever and Armin Stein},
  title = {Wissenschaftliches Arbeiten im Wirtschaftsinformatik-Studium --- Leitfaden für die erfolgreiche Abschlussarbeit},
  year = {2019},
  publisher = {Springer Gabler},
  address = {Berlin, Heidelberg},
  isbn = {978-3-662-57948-0},
  doi = {10.1007/978-3-662-57949-7},
  note = {Publication status: Published}
}

@book{RaeckersHRRS2019Digitalisierung,
  editor = {Michael Räckers and Sebastian Halsbenning and Detlef Rätz and David Richter and Erich Schweighofer},
  title = {Digitalisierung von Staat und Verwaltung},
  series = {Lecture Notes in Informatics},
  volume = {291},
  year = {2019},
  publisher = {Köllen},
  address = {Bonn},
  isbn = {978-3-88579-685-5},
  issn = {1617-5468},
  url = {https://dl.gi.de/handle/20.500.12116/20512/},
  note = {Publication status: Published}
}

@book{BergenerRS2019TheArtOfStructuring,
  editor = {Katrin Bergener and Michael Räckers and Armin Stein},
  title = {The Art of Structuring --- Bridging the Gap Between Information Systems Research and Practice},
  edition = {1.},
  year = {2019},
  publisher = {Springer International Publishing},
  isbn = {978-3-030-06233-0},
  url = {https://link.springer.com/book/10.1007%2F978-3-030-06234-7},
  note = {Publication status: Published}
}

@incollection{BeckerBVHN2019ATaleOfTwo,
  author = {Jörg Becker and Jan Hendrik Betzing and Moritz {von Hoffen} and Marco Niemann},
  title = {A Tale of Two Cities: How High Streets Can Prevail in the Digital Age},
  booktitle = {Collaboration in the Digital Age --- How Technology Enables Individuals, Teams and Businesses},
  pages = {291--307},
  editor = {Kai Riemer and Stefan Schellhammer and Michaela Meinert},
  year = {2019},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  doi = {10.1007/978-3-319-94487-6_14},
  note = {Publication status: Published}
}

@incollection{BeckerCFHR2019UsingBusiness,
  author = {Jörg Becker and Nico Clever and Stefan Fleischer and Steffen Höhenberger and Sebastian Rätzer},
  title = {Using Business Process Management for Effective and Efficient Quality Management. The icebricks Approach},
  booktitle = {Design Science Research Cases},
  edition = {1},
  pages = {tba},
  editor = {Jan {vom Brocke} and Alexander Maedche and Alan Hevner},
  year = {2019},
  publisher = {},
  note = {Publication status: Accepted}
}

@incollection{BeilmannC2019Structuring,
  author = {Sascha Beilmann and Nico Clever},
  title = {Structuring Quality Management with the icebricks Business Process Management Approach},
  booktitle = {The Art of Structuring. Bridging the Gap Between Information Systems Research and Practice},
  edition = {1},
  pages = {167--178},
  editor = {Katrin Bergener and Michael Räckers and Armin Stein},
  year = {2019},
  publisher = {Springer International Publishing},
  doi = {10.1007/978-3-030-06234-7},
  note = {Publication status: Published}
}

@incollection{BetzingBB2019Gestaltungsprinzipien,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker},
  title = {Gestaltungsprinzipien für mobile, kontextbezogene Dienste zur Ko-Kreation digitaler Einkaufserlebnisse im Einzelhandel},
  booktitle = {Digital Customer Experience},
  pages = {123--138},
  series = {Edition HMD},
  editor = {S Robra-Bissantz and C Lattemann},
  year = {2019},
  publisher = {Springer Vieweg},
  address = {Wiesbaden},
  isbn = {978-3-658-22541-4},
  doi = {10.1007/978-3-658-22542-1_9},
  url = {https://link.springer.com/chapter/10.1007/978-3-658-22542-1_9},
  note = {Publication status: Published}
}

@incollection{BetzingBBMSBBBGVHS2019Interaktive,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker and Martin Matzner and Gertrud Schmitz and Christian Bartelheimer and Ingo Berendes and Marina Braun and Andera Gadeib and Moritz {von Hoffen} and Christian Schallenberg},
  title = {Interaktive, digitale Einkaufserlebnisse in Innenstädten},
  booktitle = {Digital Customer Experience},
  pages = {109--121},
  series = {Edition HMD},
  editor = {S Robra-Bissantz and C Lattemann},
  year = {2019},
  publisher = {Springer Vieweg},
  address = {Wiesbaden},
  isbn = {978-3-658-22541-4},
  doi = {10.1007/978-3-658-22542-1_8},
  url = {https://link.springer.com/chapter/10.1007/978-3-658-22542-1_8},
  note = {Publication status: Published}
}

@incollection{BevergungenMNOPH2019Einfuehrung,
  author = {D Bevergungen and S Menne and S Nowak and S Obeidi and F Plenter and C Hindersmann},
  title = {Einführung in die Umwidmung und Weiterverwendung von Traktionsbatterien},
  booktitle = {Umwidmung und Weiterverwendung von Traktionsbatterien},
  edition = {1.},
  pages = {1--20},
  editor = {Jörg Becker and Daniel Beverungen and Martin Winter and Sebastian Menne},
  year = {2019},
  publisher = {Springer},
  doi = {10.1007/978-3-658-21021-2_1},
  note = {Publication status: Published}
}

@incollection{BeverungenHMNOP2019Forschungsausblick,
  author = {D Beverungen and C Hindersmann and S Menne and S Nowak and S Obeidi and F Plenter},
  title = {Forschungsausblick zur Umwidmung und Weiterverwendung von Traktionsbatterien},
  booktitle = {Umwidmung und Weiterverwendung von Traktionsbatterien},
  edition = {1.},
  pages = {335--350},
  editor = {Jörg Becker and Daniel Beverungen and Martin Winter and Sebastian Menne},
  year = {2019},
  publisher = {Springer},
  doi = {10.1007/978-3-658-21021-2_8},
  note = {Publication status: Published}
}

@incollection{GorbachevaMS2019AnInnovative,
  author = {Elena Gorbacheva and Vasiliki Moumtzi and Armin Stein},
  title = {An Innovative IT-Supported Approach Facilitating Co-Design of Tailored Gender Equality Plans},
  booktitle = {Institutional Change for Gender Equality in Research --- Lesson Learned from the Field},
  pages = {47--58},
  editor = {Maria Sangiuliano and Agostino Cortesi},
  year = {2019},
  publisher = {},
  isbn = {978-88-6969-335-9},
  doi = {10.30687/978-88-6969-334-2},
  url = {https://edizionicafoscari.unive.it/media/pdf/books/978-88-6969-335-9/978-88-6969-335-9_36Fp1Fr.pdf},
  note = {Publication status: Published}
}

@incollection{Gorbacheva2019PromotionOf,
  author = {E. Gorbacheva},
  title = {Promotion of Gender Equality at the University of Muenster’s Department of Information Systems},
  booktitle = {Institutional Change for Gender Equality in Research --- Lesson Learned from the Field},
  pages = {131--144},
  editor = {Maria Sangiuliano and Agostino Cortesi},
  year = {2019},
  publisher = {},
  isbn = {978-88-6969-335-9},
  url = {https://edizionicafoscari.unive.it/media/pdf/books/978-88-6969-335-9/978-88-6969-335-9-ch-08.pdf},
  note = {Publication status: Published}
}

@incollection{HalsbenningNRS2019ProzesseUnd,
  author = {Sebastian Halsbenning and Marco Niemann and Michael Räckers and Hendrik Scholta},
  title = {Prozesse und Prozessmanagement in der öffentlichen Verwaltung},
  booktitle = {Handbuch E-Government: Technikinduzierte Verwaltungsentwicklung},
  pages = {245--265},
  editor = {Jürgen Stember and Wolfgang Eixelsberger and Alessia Neuroni and Andreas Spichiger and Franz-Reinhard Habbel and Manfred Wundara},
  year = {2019},
  publisher = {Springer Gabler},
  address = {Wiesbaden},
  isbn = {978-3-658-21401-2},
  doi = {10.1007/978-3-658-21596-5_24-2},
  note = {Publication status: Published}
}

@incollection{HeidekruegerHCB2019Konstruktion,
  author = {Robert Heidekrüger and Markus Heuchert and Nico Clever and Jörg Becker},
  title = {Konstruktion eines Omni-Channel-Frameworks für Sales & Service in KMU in der B2B-Telekommunikationsindustrie},
  booktitle = {Digital Customer Experience. Mit digitalen Diensten Kunden gewinnen und halten},
  edition = {1},
  pages = {39--52},
  editor = {Susanne Robra-Bissantz and Christoph Lattemann},
  year = {2019},
  publisher = {Springer Vieweg},
  address = {Wiesbaden},
  isbn = {978-3-658-22541-4},
  doi = {10.1007/978-3-658-22542-1},
  note = {Publication status: Published}
}

@incollection{HeuchertBCB2019Entwicklung,
  author = {Markus Heuchert and Benjamin Barann and Ann-Kristin Cordes and Jörg Becker},
  title = {Entwicklung eines Entity-Relationship-Modells und eines Verknüpfungskonzeptes --- eine Betrachtung des Omni-Channel-Managements aus einer Information Systems-Perspektive},
  booktitle = {Digital Customer Experience},
  edition = {1},
  pages = {53--67},
  series = {Edition HMD},
  editor = {Susanne Robra-Bissantz and Christoph Lattemann},
  year = {2019},
  publisher = {Springer Fachmedien Wiesbaden},
  isbn = {978-3-658-22541-4},
  doi = {10.1007/978-3-658-22542-1_4},
  url = {https://www.springerprofessional.de/entwicklung-eines-entity-relationship-modells-und-eines-verknuep/16281474},
  note = {Publication status: Published}
}

@incollection{MenneOHBMN2019DieUmwidmung,
  author = {S Menne and S Obeidi and C Hindersmann and S Bräuer and M Mohnhof and S Nowak},
  title = {Die Umwidmung gebrauchter Traktionsbatterien in der Detailbetrachtung},
  booktitle = {Umwidmung und Weiterverwendung von Traktionsbatterien},
  edition = {1.},
  pages = {125--178},
  editor = {Jörg Becker and Daniel Beverungen and Martin Winter and Sebastian Menne},
  year = {2019},
  publisher = {Springer},
  doi = {10.1007/978-3-658-21021-2_3},
  note = {Publication status: Published}
}

@incollection{PaukstadtSEB2019SmartServices,
  author = {U Paukstadt and G Strobel and S Eicker and J Becker},
  title = {Smart Services und ihr Einfluss auf die Wertschöpfung und Geschäftsmodelle von Unternehmen},
  booktitle = {Handbuch Digitale Wirtschaft},
  pages = {1--21},
  editor = {T Kollmann},
  year = {2019},
  publisher = {Springer Fachmedien Wiesbaden},
  isbn = {9783658172909},
  note = {Publication status: Published}
}

@phdthesis{Betzing2019Digitalization,
  author = {Jan Hendrik Betzing},
  title = {Digitalization of High Street Retail: Design, Development, and Evaluation of a Multi-sided Digital Community Platform},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  year = {2019},
  address = {Münster, Germany},
  url = {http://nbn-resolving.de/urn:nbn:de:hbz:6-52149645251},
  note = {Publication status: Published}
}

@phdthesis{Ogonek2019ImpartingElectronic,
  author = {Nadine Ogonek},
  title = {Imparting Electronic Government Competences --- Requirements, Concepts, and Tools},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2019},
  url = {http://nbn-resolving.de/urn:nbn:de:hbz:6-81169695561},
  note = {Publication status: Published}
}

@phdthesis{Riehle2019Digitalisation,
  author = {Dennis M Riehle},
  title = {Digitalisation and Automation of Compliance Management --- A Model-based Method for Ensuring Business Process Compliance},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  year = {2019},
  note = {Publication status: Published}
}

@misc{AnikushinaTVGS2019Creativity,
  author = {V Anikushina and V Taratukhin and A Vinokhodova and V Gushin and Christiane von Stutterheim},
  title = {Creativity and Cognitive Performance of Space Crews: An isolation mixed-gender study},
  year = {2019},
  howpublished = {Poster session presented at the UN World Space Forum},
  url = {https://www.unoosa.org/documents/pdf/WSF/Posters/Accessibility/Accessibility_-_Victor_Taratukhin_-_Poster_UNOOSA_PILLAR43_v2pdf.pdf},
  note = {Publication status: Published}
}

@misc{NiemannRBB2019WhatIsAbusive,
  author = {M Niemann and Dennis M Riehle and Jens Brunk and Jörg Becker},
  title = {What is Abusive Language? --- Integrating Different Views on Abusive Language for Machine Learning},
  year = {2019},
  howpublished = {Poster session presented at the Multidisciplinary International Symposium on Disinformation in Open Online Media},
  note = {Publication status: Published}
}

@article{AalstBBBDFHHHHJKKKMMRVWWZ2018ViewsOnThe,
  author = {WMP Aalst and J Becker and M Bichler and HU Buhl and J Dibbern and U Frank and U Hasenkamp and A Heinzl and O Hinz and K Hui and M Jarke and D Karagiannis and N Kliewer and W König and J Mendling and P Mertens and M Rossi and S Voss and C Weinhardt and R Winter and J Zdravkovic},
  title = {Views on the Past, Present, and Future of Business and Information Systems Engineering},
  journal = {Business & Information Systems Engineering},
  year = {2018},
  volume = {60},
  number = {6},
  pages = {443--477},
  doi = {10.1007/s12599-018-0561-1},
  url = {https://doi.org/10.1007/s12599-018-0561-1},
  note = {Publication status: Published}
}

@article{AnikushinaTV2018NaturalLanguage,
  author = {V Anikushina and V Taratukhin and Stutterheim C Von},
  title = {Natural language oral communication in humans under stress. Linguistic cognitive coping strategies for enrichment of artificial intelligence},
  journal = {Proceedia Computer Science},
  year = {2018},
  volume = {123},
  pages = {24--28},
  doi = {10.1016/j.procs.2018.01.005},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85045643879&doi=10.1016%2fj.procs.2018.01.005&partnerID=40&md5=a28624f17b6400b35cc6b4615ab61b44},
  note = {Publication status: Published}
}

@article{Barann2018TaxiRidesharing,
  author = {Benjamin Barann},
  title = {Taxi-Ridesharing: Taxis teilen spart fast 50 Prozent aller Fahrten},
  journal = {BI-Spektrum},
  year = {2018},
  volume = {2018},
  number = {1},
  url = {https://bc-v3.pressmatrix.com/de/profiles/d3aebfa037f6/editions/63043e1bd1501789521e},
  note = {Publication status: Published}
}

@article{ChasinVHHB2018ReasonsFor,
  author = {F. Chasin and M. {von Hoffen} and B. Hoffmeister and J. Becker},
  title = {Reasons for Failures of Sharing Economy Businesses},
  journal = {MIS Quarterly Executive},
  year = {2018},
  volume = {2018},
  number = {17:3},
  pages = {185--199},
  url = {https://aisel.aisnet.org/misqe/vol17/iss3/4/},
  note = {Publication status: Published}
}

@article{ChasinVHCM2018PeerToPeer,
  author = {Friedrich Chasin and Moritz {von Hoffen} and Marcus Cramer and Martin Matzner},
  title = {Peer-to-peer Sharing and Collaborative Consumption Platforms: A Taxonomy and a Reproducible Analysis},
  journal = {Information Systems and e-Business Management},
  year = {2018},
  volume = {16},
  number = {2},
  pages = {293--325},
  doi = {10.1007/s10257-017-0357-8},
  note = {Publication status: Published}
}

@article{Distel2018BringingLight,
  author = {B Distel},
  title = {Bringing Light into the Shadows. A Qualitative Interview Study on Citizens' Non-Adoption of E-Government},
  journal = {Electronic Journal of E-Government},
  year = {2018},
  volume = {16},
  number = {2},
  pages = {98--105},
  note = {Publication status: Published}
}

@article{GalRC2018AHistorical,
  author = {Uri Gal and Kai Riemer and Friedrich Chasin},
  title = {A Historical Perspective on Information Systems: A Tool and Methodology for Studying the Evolution of Social Representations on Wikipedia},
  journal = {Communications of the Association for Information Systems (CAIS)},
  year = {2018},
  volume = {2018},
  number = {48},
  note = {Publication status: Published}
}

@article{GorbachevaBVBB2018Directions,
  author = {Elena Gorbacheva and Jenine Beekhuyzen and Jan {vom Brocke} and Jörg Becker},
  title = {Directions for research on gender imbalance in the IT profession},
  journal = {European Journal of Information Systems},
  year = {2018},
  volume = {28},
  number = {1},
  pages = {43--67},
  doi = {10.1080/0960085X.2018.1495893},
  url = {https://www.tandfonline.com/doi/full/10.1080/0960085X.2018.1495893},
  note = {Publication status: Published}
}

@article{HofmannO2018DifferentBut,
  author = {S Hofmann and N Ogonek},
  title = {Different But Still The Same? How Public And Private Sector Organisations Deal with New Digital Competences},
  journal = {The Electronic Journal of e-Government (EJEG)},
  year = {2018},
  volume = {16},
  number = {2},
  pages = {127--135},
  note = {Publication status: Published}
}

@article{LangeSV2018Datenmarktplaetze,
  author = {Juliane Lange and Florian Stahl and Gottfried Vossen},
  title = {Datenmarktplätze in verschiedenen Forschungsdisziplinen: Eine Übersicht},
  journal = {Informatik-Spektrum},
  year = {2018},
  volume = {41},
  number = {3},
  pages = {170--180},
  doi = {https://link.springer.com/article/10.1007/s00287-017-1044-3},
  url = {https://www.wi.uni-muenster.de/sites/wi/files/public/research/arbeitsberichte/ab138.pdf},
  note = {Publication status: Published}
}

@article{OgonekH2018Governments,
  author = {Nadine Ogonek and Sara Hofmann},
  title = {Governments' Need for Digitization Skills: Understanding and Shaping Vocational Training in the Public Sector},
  journal = {International Journal of Public Administration in the Digital Age},
  year = {2018},
  volume = {5},
  number = {4},
  pages = {61--75},
  doi = {10.4018/IJPADA.2018100105},
  note = {Publication status: Published}
}

@article{PlenterCVHBMB2018Assessment,
  author = {Florian Plenter and Friedrich Chasin and Moritz {von Hoffen} and Jan Hendrik Betzing and Martin Matzner and Jörg Becker},
  title = {Assessment of Peer-provider Potentials to Share Private Electric Vehicle Charging Stations},
  journal = {Transportation Research Part D: Transport and Environment},
  year = {2018},
  volume = {64},
  number = {October 2018},
  pages = {178--191},
  doi = {10.1016/j.trd.2018.02.013},
  url = {https://doi.org/10.1016/j.trd.2018.02.013},
  note = {Publication status: Published}
}

@article{SiqueiraNHB2018SurveyOnComputational,
  author = {Diego De Braga Siqueira and Marco Niemann and Bernd Hellingrath and De Lima Neto Fernando Buarque},
  title = {Survey on Computational Trust and Reputation Models},
  journal = {ACM Computing Surveys},
  year = {2018},
  volume = {51},
  number = {5},
  pages = {1--40},
  doi = {10.1145/3236008},
  url = {https://dl.acm.org/citation.cfm?id=3236008},
  note = {Publication status: Published}
}

@article{TaratukhinY2018TowardsASocioInspired,
  author = {V Taratukhin and Y Yadgarova},
  title = {Towards a socio-inspired multiagent approach for new generation of product life cycle management},
  journal = {Procedia Computer Science},
  year = {2018},
  volume = {123},
  number = {123},
  pages = {479--487},
  doi = {10.1016/j.procs.2018.01.073},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85045627654&doi=10.1016%2fj.procs.2018.01.073&partnerID=40&md5=5884660c61c779c66d821ff01a328ffa},
  note = {Publication status: Published}
}

@article{VonHoffenHBC2018Leveraging,
  author = {Moritz {von Hoffen} and Marvin Hagge and Jan Hendrik Betzing and Friedrich Chasin},
  title = {Leveraging social media to gain insights into service delivery: a study on Airbnb},
  journal = {Information Systems and e-Business Management},
  year = {2018},
  volume = {16},
  number = {2},
  pages = {247--269},
  doi = {10.1007/s10257-017-0358-7},
  note = {Publication status: Published}
}

@inproceedings{Barann2018AnISPerspective,
  author = {Benjamin Barann},
  title = {An IS-Perspective on Omni-channel Management: Development of a Conceptual Framework to Determine the Impacts of Touchpoint Digitalization on Retail Business Processes},
  booktitle = {Twenty-Sixth European Conference on Information Systems (ECIS2018)},
  year = {2018},
  address = {Portsmouth, UK},
  url = {https://aisel.aisnet.org/ecis2018_rip/18/},
  note = {Publication status: Published}
}

@inproceedings{BartelheimerBBB2018DesigningMultiSided,
  author = {Christian Bartelheimer and Jan Hendrik Betzing and Ingo Berendes and Daniel Beverungen},
  title = {Designing Multi-sided Community Platforms for Local High Street Retail},
  booktitle = {Proceedings of the 26$^{th}$ European Conference on Information Systems},
  series = {ECIS '18},
  year = {2018},
  address = {Portsmouth, UK},
  url = {http://ecis2018.eu/wp-content/uploads/2018/09/1805-doc.pdf},
  note = {Publication status: Published}
}

@inproceedings{BerendesBBB2018DataDriven,
  author = {C. Ingo Berendes and Christian Bartelheimer and Jan Hendrik Betzing and Daniel Beverungen},
  title = {Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language},
  booktitle = {Proceedings of the 39$^{th}$ International Conference on Information Systems},
  series = {ICIS '18},
  year = {2018},
  address = {San Francisco, CA, USA},
  url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1059&context=icis2018},
  note = {Publication status: Published}
}

@inproceedings{Betzing2018BeaconBased,
  author = {Jan Hendrik Betzing},
  title = {Beacon-based Customer Tracking across the High Street: Perspectives for Location-based Smart Services in Retail},
  booktitle = {Proceedings of the 24$^{th}$ Americas Conference on Information Systems},
  series = {AMCIS '18},
  year = {2018},
  address = {New Orleans, LA, US},
  url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1429&context=amcis2018},
  note = {Publication status: Published}
}

@inproceedings{BetzingBB2018DesignPrinciples,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker},
  title = {Design Principles for Co-Creating Digital Customer Experience in High Street Retail},
  booktitle = {Tagungsband Data driven X --- Turning Data into Value --- Band V},
  pages = {2083--2094},
  series = {MKWI '18},
  editor = {Paul Drews and Burkhardt Funk and Peter Niemeyer and Lin Xie},
  year = {2018},
  address = {Leuphana Universität Lüneburg},
  url = {http://mkwi2018.leuphana.de/wp-content/uploads/MKWI_55.pdf},
  note = {Publication status: Published}
}

@inproceedings{BetzingHB2018InStoreTechnologies,
  author = {Jan Hendrik Betzing and Anh-Quoc Martin Hoang and Jörg Becker},
  title = {In-store Technologies in the Retail Servicescape},
  booktitle = {Tagungsband Data driven X --- Turning Data into Value --- Band IV},
  pages = {1671--1682},
  series = {MKWI '18},
  editor = {Paul Drews and Burkhardt Funk and Peter Niemeyer and Lin Xie},
  year = {2018},
  address = {Leuphana Universität Lüneburg},
  url = {http://mkwi2018.leuphana.de/wp-content/uploads/MKWI_3.pdf},
  note = {Publication status: Published}
}

@inproceedings{BrunkRSMDB2018Prediction,
  author = {Jens Brunk and Kate Revoredo and Matthias Stierle and Martin Matzner and Patrick Delfmann and Jörg Becker},
  title = {Prediction of Business Process Instances with Dynamic Bayesian Networks},
  booktitle = {Proceedings of the 8$^{th}$ International Symposium on Data-driven Process Discovery and Analysis (SIMPDA 2018)},
  pages = {50--54},
  volume = {2270},
  editor = {Paolo Ceravolo and López M. Teresa Gómez and Keulen Maurice Van},
  year = {2018},
  publisher = {CEUR Workshop Proceedings},
  address = {Sevilla, Spanien},
  issn = {1613-0073},
  url = {http://ceur-ws.org/Vol-2270/short1.pdf},
  note = {Publication status: Published}
}

@inproceedings{BrunkRD2018Prediction,
  author = {Jens Brunk and Dennis M Riehle and Patrick Delfmann},
  title = {Prediction of Customer Movements in Large Tourism Industries by the Means of Process Mining},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS 2018)},
  year = {2018},
  address = {Portsmouth, UK},
  url = {http://pub.dennisriehle.de/2018/06/Brunk%20et%20al.%20-%20Prediction%20of%20Customer%20Movements%20in%20Large%20Tourism%20Industries.pdf},
  note = {Publication status: Published}
}

@inproceedings{DistelB2018ALongAndWinding,
  author = {B Distel and J Becker},
  title = {A Long and Winding Road? Analyzing E-Government Website Maturity in Germany},
  booktitle = {Tagungsband Multikonferenz Wirtschaftsinformatik 2018},
  pages = {621--632},
  editor = {P Drews and B Funk and P Niemeyer and L Xie},
  year = {2018},
  address = {Lüneburg},
  note = {Publication status: Published}
}

@inproceedings{HeidekruegerHCB2018TowardsAnOmniChannel,
  author = {Robert Heidekrüger and Markus Heuchert and Nico Clever and Jörg Becker},
  title = {Towards an Omni-Channel Framework for SME Sales and Service in the B2B Telecommunications Industry},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018)},
  pages = {386--397},
  year = {2018},
  address = {Lüneburg},
  note = {Publication status: Published}
}

@inproceedings{HeuchertBCB2018AnISPerspective,
  author = {Markus Heuchert and Benjamin Barann and Ann-Kristin Cordes and Jörg Becker},
  title = {An IS Perspective on Omni-Channel Management along the Customer Journey: Development of an Entity-Relationship-Model and a Linkage Concept},
  booktitle = {Proc. Multikonferenz Wirtschaftsinformatik 2018},
  year = {2018},
  address = {Lüneburg, Germany},
  url = {http://mkwi2018.leuphana.de/wp-content/uploads/MKWI_276.pdf},
  note = {Publication status: Published}
}

@inproceedings{KoefferRHB2018Discussing,
  author = {Sebastian Köffer and Dennis M Riehle and Steffen Höhenberger and Jörg Becker},
  title = {Discussing the Value of Automatic Hate Speech Detection in Online Debates},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2018: Data Driven X --- Turning Data in Value},
  pages = {83--94},
  editor = {Paul Drews and Funk Burkhardt and Peter Niemeyer and Lin Xie},
  year = {2018},
  address = {Leuphana, Germany},
  isbn = {978-3-935786-72-0},
  url = {http://pub.dennisriehle.de/2018/03/Koeffer et al. --- Discussing the Value of Automatic Hate Speech Detection in Online Debates.pdf},
  note = {Publication status: Published}
}

@inproceedings{KoenningC2018ThereAndBack,
  author = {Michael Könning and Friedrich Chasin},
  title = {There and Back Again: Reconfiguring IT Sourcing at ProSiebenSat.1},
  booktitle = {Proceedings of the International Conference on Information Systems (ICIS 2018)},
  year = {2018},
  address = {San Francisco, USA},
  note = {Publication status: Published}
}

@inproceedings{KregelO2018DigitalLean,
  author = {Ingo Kregel and Nadine Ogonek},
  title = {Digital Lean Competencies: Requirements for Public Administration},
  booktitle = {Proceedings of the 7$^{th}$ International Conference on Lean Six Sigma},
  pages = {94--106},
  editor = {J Antony and Laux C and},
  year = {2018},
  address = {Dubai, UAE},
  note = {Publication status: Published}
}

@inproceedings{LeeGSJY2018Healthcare,
  author = {Deoksang Lee and Elena Gorbacheva and Minseok Song and Se Young Jung and Sooyoung Yoo},
  title = {Healthcare Processes Supported by Blockchain: A Literature Review},
  booktitle = {Proceedings of the 19$^{th}$ Asia Pacific Industrial Engineering And Management Systems (APIEMS 2018)},
  year = {2018},
  address = {Hong Kong, China},
  note = {Publication status: In press}
}

@inproceedings{MatznerPCBVH2018NewService,
  author = {Martin Matzner and Florian Plenter and Friedrich Chasin and Jan Hendrik Betzing and Moritz {von Hoffen}},
  title = {New Service Development Through Action Design Research in Joint Research Projects},
  booktitle = {Proceedings of the 26$^{th}$ European Conference on Information Systems},
  series = {ECIS '18},
  year = {2018},
  address = {Portsmouth, UK},
  url = {http://ecis2018.eu/wp-content/uploads/2018/09/1621-doc.pdf},
  note = {Publication status: Published}
}

@inproceedings{Monhof2018ConceptsOf,
  author = {Markus Monhof},
  title = {Concepts of Product-Service Configurators for Repurposing used Electric Vehicle Batteries},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018)},
  year = {2018},
  address = {Lüneburg, Deutschland},
  url = {http://mkwi2018.leuphana.de/wp-content/uploads/MKWI_203.pdf},
  note = {Publication status: Published}
}

@inproceedings{OgonekB2018CanWeLearn,
  author = {Nadine Ogonek and Jörg Becker},
  title = {Can we Learn from Down Under How to Rise Up in E-Government? A Comparative Analysis of the Public Sector Competences in the German and Australian Higher Education Systems},
  booktitle = {Proceedings of the 51$^{st}$ Hawaii International Conference on System Sciences},
  pages = {2256--2265},
  year = {2018},
  address = {Big Island, Hawaii},
  isbn = {978-0-9981331-1-9},
  doi = {10125/50171},
  url = {http://hdl.handle.net/10125/50171},
  note = {Publication status: Published}
}

@inproceedings{PaukstadtBBDDZ2018DesignRecommendations,
  author = {Ute Paukstadt and Katrin Bergener and Jörg Becker and Valerie Dahl and Cornelia Denz and Inga Zeisberg},
  title = {Design Recommendations for Web-based Career Guidance Platforms --- Let Young Women Experience IT Careers!},
  booktitle = {Proceedings of the Hawaii International Conference on System Sciences (HICSS)},
  year = {2018},
  address = {Hawaii, USA},
  note = {Publication status: Published}
}

@inproceedings{PaukstadtBBDDZ2018DesignRecommendations,
  author = {U. Paukstadt and K. Bergener and J. Becker and V. Dahl and C. Denz and I. Zeisberg},
  title = {Design Recommendations for Web-based Career Guidance Platforms --- Let Young Women Experience IT Careers!.},
  booktitle = {In Proceedings of the Hawaii International Conference on System Sciences (HICSS)},
  year = {2018},
  address = {Hawaii, USA},
  note = {Publication status: Published}
}

@inproceedings{PlenterVHBCMPB2018Quantifying,
  author = {Florian Plenter and Moritz {von Hoffen} and Stefan Benthaus and Friedrich Chasin and Martin Matzner and Ute Paukstadt and Jörg Becker},
  title = {Quantifying Consumers’ Willingness to Pay for Electric Vehicle Charging},
  booktitle = {Proceedings of the 20$^{th}$ IEEE International Conference on Business Informatics (IEEE CBI 2018)},
  year = {2018},
  address = {Wien},
  note = {Publication status: Published}
}

@inproceedings{SiemenCBB2018Requirements,
  author = {Christian Siemen and Nico Clever and Benjamin Barann and Jörg Becker},
  title = {Requirements Elicitation for an Inter-organizational Business Intelligence System for Small and Medium Retail Enterprises},
  booktitle = {Proceedings of the 20$^{th}$ IEEE International Conference on Business Informatics (CBI) 2018},
  year = {2018},
  address = {Vienna, Austria},
  doi = {10.1109/CBI.2018.00023},
  url = {http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=8452666},
  note = {Publication status: Published}
}

@inproceedings{TaratukhinKA2018Leveraging,
  author = {V Taratukhin and Y Kupriyanov and V Anikushina},
  title = {Leveraging the tech-savvy next-generation talents and hackathon techniques to accelerate digital enterprise journey and space-related endeavors},
  booktitle = {Proceedings of the 125$^{th}$ ASEE Annual Conference and Exposition},
  volume = {2018-June},
  year = {2018},
  publisher = {American Society for Engineering Education},
  address = {Salt Palace Convention Center, Salt Lake Cit},
  issn = {21535965},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85051207520&partnerID=40&md5=7db234d3acd2ed623997d2e173f3924c},
  note = {Publication status: Published}
}

@inproceedings{TaratukhinP2018TheFutureOf,
  author = {V Taratukhin and N Pulyavina},
  title = {The future of project-based learning for engineering and management students: Towards an advanced design thinking approach},
  booktitle = {Proceedings of the 125$^{th}$ ASEE Annual Conference and Exposition},
  volume = {2018-June},
  year = {2018},
  publisher = {American Society for Engineering Education},
  address = {Salt Palace Convention Center, Salt Lake Cit},
  issn = {21535965},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85051175911&partnerID=40&md5=3a2e6e38325dc50719836d3aba25f630},
  note = {Publication status: Published}
}

@inproceedings{TaratukhinYB2018TheInternet,
  author = {V Taratukhin and Y Yadgarova and J Becker},
  title = {The internet of things prototyping platform under the design thinking methodology},
  booktitle = {Proceedings of the 125$^{th}$ ASEE Annual Conference and Exposition},
  volume = {2018-June},
  editor = {Society for Engineering Education American},
  year = {2018},
  publisher = {American Society for Engineering Education},
  address = {Salt Palace Convention Center, Salt Lake Cit},
  issn = {21535965},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85051168546&partnerID=40&md5=8e80af193f3214b7be61b7c56fc251c7},
  note = {Publication status: Published}
}

@inproceedings{VoscortMB2018AProductService,
  author = {Johannes Voscort and Markus Monhof and Jörg Becker},
  title = {A Product Service System Configurator for Repurposing Used Electric Vehicle Batteries},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS)},
  year = {2018},
  address = {Portsmouth, United Kingdom},
  note = {Publication status: In press}
}

@book{OgonekDBHR2018Digitalisierungsverstaendnis,
  author = {N Ogonek and B Distel and Rehouma M Ben and S Hofmann and M Räckers},
  title = {Digitalisierungsverständnis von Führungskräften},
  series = {Berichte des NEGZ},
  volume = {2},
  year = {2018},
  publisher = {Nationales E-Government Kompetenzzentrum e.V.},
  address = {Berlin},
  issn = {2626-6032},
  url = {https://negz.org/download-negz-kurzstudie-nr-2/},
  note = {Publication status: Published}
}

@incollection{Chasin2018TheRoleOfGovernments,
  author = {F Chasin},
  title = {The Role of Governments in Peer-to-Peer Sharing and Collaborative Consumption},
  booktitle = {The Rise of the Sharing Economy: Exploring the Challenges and Opportunities of Collaborative Consumption},
  pages = {1--20},
  editor = { P Albinsson and Y Perera},
  year = {2018},
  publisher = {ABC-CLIO},
  note = {Publication status: Published}
}

@incollection{MatznerPBCVHLPB2018CrowdStrom,
  author = {Martin Matzner and Florian Plenter and Jan Hendrik Betzing and Friedrich Chasin and Moritz {von Hoffen} and Matthias Löchte and Sarah Pütz and Jörg Becker},
  title = {CrowdStrom --- Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging},
  booktitle = {Business Process Management Cases. Digital Innovation and Business Transformation in Practice},
  edition = {1},
  pages = {337--359},
  series = {Management for Professionals},
  editor = {Jan {vom Brocke} and Jan Mendling},
  year = {2018},
  publisher = {Springer International Publishing},
  isbn = {978-3-319-58306-8},
  issn = {2192-8096},
  doi = {10.1007/978-3-319-58307-5_18},
  note = {Publication status: Published}
}

@phdthesis{Chasin2018DesignAndDevelopment,
  author = {Friedrich Chasin},
  title = {Design and Development of a Sharing and Collaborative Consumption Service for Electric Vehicle Charging Infrastructure},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2018},
  note = {Publication status: Published}
}

@phdthesis{Distel2018Explaining,
  author = {Bettina Distel},
  title = {Explaining Citizens' Non-Adoption and Adoption of E-Government in Germany},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  year = {2018},
  note = {Publication status: Published}
}

@phdthesis{Monhof2018ProductService,
  author = {Markus Monhof},
  title = {Product-Service Configuration for Repurposing used Electric Vehicle Batteries: Design of an Information System for Decision Support},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2018},
  note = {Publication status: In press}
}

@phdthesis{Plenter2018ServiceOriented,
  author = {Florian Plenter},
  title = {Service-oriented Business Models for the Electric Vehicle Battery Life Cycle},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2018},
  note = {Publication status: In press}
}

@phdthesis{Scholta2018Standardization,
  author = {Hendrik Scholta},
  title = {Standardization of Government Forms through Reference Modeling: A Method},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2018},
  note = {Publication status: Published}
}

@phdthesis{VonHoffenM2018Developing,
  author = { {von Hoffen} and  Moritz},
  title = {Developing Sharing Economy Services --- Artifacts for Peer-to-Peer Sharing and Collaborative Consumption Services},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2018},
  note = {Publication status: Published}
}

@misc{EllwartUABFGHKMNNRRSSSSTTW2018Forgetting,
  author = {Thomas Ellwart and Anna-Sophie Ulfert and Conny H. Antoni and Jörg Becker and Christian Frings and Kyra Göbel and Guido Hertel and Anette Kluge and Sarah M. Meeßen and Cornelia Niessen and Christoph Nohe and Dennis M. Riehle and Yannick Runge and Ute Schmid and Arnulf Schüffler and Michael Siebers and Sabine Sonnentag and Tobias Tempel and Meinald T. Thielsch and Wilken Wehrt},
  title = {Forgetting in future work systems: System characteristics and user-related psychological consequences on emotion, cognition, and behaviors},
  year = {2018},
  howpublished = {Poster session presented at the Conference on Intentional Forgetting in Organisations and Work Settings},
  url = {https://www.aes-journal.com/index.php/ais-tes/article/view/16},
  note = {Publication status: Published}
}

@misc{HertelMRTNB2018DirectedForgetting,
  author = {Guido Hertel and Sarah M Meeßen and Dennis M Riehle and Meinald T Thielsch and Christoph Nohe and Jörg Becker},
  title = {Directed Forgetting in Organizations: Positive Effects of Information Systems on Mental Resources and Well-being},
  year = {2018},
  howpublished = {Poster session presented at the 51$^{st}$ conference of the Deutsche Gesellschaft für Psychologie (DGPs)},
  note = {Publication status: Published}
}

@misc{RiehleFB2018BuildingAWebBased,
  author = {Dennis M Riehle and Stefan Fleischer and Jörg Becker},
  title = {Building a Web-Based Information System to Evaluate IT-Artefacts in Online Experiments --- The Case of Intentional Forgetting},
  year = {2018},
  howpublished = {Poster session presented at the Conference on Intentional Forgetting in Organisations and Work Settings},
  note = {Publication status: Published}
}

@misc{Taratukhin2018AcademiaNetwork,
  author = {V Taratukhin},
  title = {Academia Network for Space as Driver for Socioeconomic Sustainable Development},
  year = {2018},
  howpublished = {Poster session presented at the , United Nations --- UNOOSA Germany High Level Forum: The way forward after UNISPACE+50 and on Space2030},
  note = {Publication status: Published}
}

@techreport{ThomasBJRL2018Collaborative,
  author = {Oliver Thomas and Jörg Becker and Sven Jannaber and Dennis M Riehle and Immo Leising},
  title = {Collaborative Specification Engineering: Kollaborative Entwicklung einer Sprachspezifikation der Ereignisgesteuerten Prozesskette unter Verwendung einer wikibasierten Onlineplattform},
  institution = {},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {140},
  volume = {140},
  editor = {Jörg Becker and Bernd Hellingrath and Stefan Klein and Herbert Kuchen and Heike Trautmann and Gottfried Vossen},
  year = {2018},
  url = {https://www.wi.uni-muenster.de/sites/wi/files/public/research/arbeitsberichte/ab140.pdf},
  note = {Publication status: Published}
}

@article{BarannBM2017AnOpenData,
  author = {Benjamin Barann and Daniel Beverungen and Oliver Müller},
  title = {An open-data approach for quantifying the potential of taxi ridesharing},
  journal = {Decision Support Systems},
  year = {2017},
  volume = {2017},
  number = {99},
  pages = {86--95},
  doi = {https://doi.org/10.1016/j.dss.2017.05.008},
  url = {http://www.sciencedirect.com/science/article/pii/S0167923617300866},
  note = {Publication status: Published}
}

@article{BetzingBBMSBBBGVHS2017Interaktive,
  author = {Jan Hendrik Betzing and Daniel Beverungen and Jörg Becker and Martin Matzner and Gertrud Schmitz and Christian Bartelheimer and Ingo Berendes and Marina Braun and Andera Gadeib and Moritz {von Hoffen} and Christian Schallenberg},
  title = {Interaktive, digitale Einkaufserlebnisse in Innenstädten},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  year = {2017},
  volume = {54},
  number = {5},
  pages = {659--671},
  doi = {10.1365/s40702-017-0343-0},
  note = {Publication status: Published}
}

@article{BeverungenBPKM2017EnsemblesOf,
  author = {Daniel Beverungen and Sebastian Bräuer and Florian Plenter and Benjamin Klör and Markus Monhof},
  title = {Ensembles of Context and Form for Repurposing Electric Vehicle Batteries:  An Exploratory Study},
  journal = {Computer Science --- Research and Development},
  year = {2017},
  volume = {32},
  number = {1-2},
  pages = {195--209},
  doi = {10.1007/s00450-016-0306-7},
  url = {https://link.springer.com/content/pdf/10.1007%2Fs00450-016-0306-7.pdf},
  note = {Publication status: Published}
}

@article{DahlJPZBZBD2017VirtuelleITWelt,
  author = {Valerie Dahl and Natalie Junghof and Ute Paukstadt and Tim Ziesmann and Katrin Bergener and Inga Zeisberg and Jörg Becker and Cornelia Denz},
  title = {Virtuelle IT-Welt für junge Frauen
BMBF-gefördertes Projekt „Digital Me“ gestartet},
  journal = {Journal Netzwerk Frauen- und Geschlechterforschung NRW},
  year = {2017},
  volume = {40},
  pages = {36--37},
  url = {http://www.netzwerk-fgf.nrw.de/fileadmin/media/media-fgf/download/publikationen/netzwerk_fgf_journal_40_f_web.pdf},
  note = {Publication status: Published}
}

@article{KloerMBB2017DesignAndEvaluation,
  author = {B Klör and M Monhof and D Beverungen and S Bräuer},
  title = {Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries},
  journal = {European Journal of Information Systems (EJIS)},
  year = {2017},
  volume = {Special Issue on Exemplars and Criteria for Applicable Design Science Research},
  pages = {1--19},
  doi = {10.1057/s41303-017-0044-3},
  url = {https://link.springer.com/content/pdf/10.1057%2Fs41303-017-0044-3.pdf},
  note = {Publication status: Published}
}

@inproceedings{Betzing2017DesignAndDevelopment,
  author = {Jan Hendrik Betzing},
  title = {Design and Development of an Event-driven In-memory Business Process Engine},
  booktitle = {Proceedings of the 19$^{th}$ IEEE Conference on Business Informatics (CBI 2017)},
  pages = {23--32},
  year = {2017},
  address = {Thessaloniki, Griechenland},
  doi = {10.1109/CBI.2017.31},
  note = {Publication status: Published}
}

@inproceedings{BetzingVHPCMB2017OnePlugAtA,
  author = {Jan Hendrik Betzing and Moritz {von Hoffen} and Florian Plenter and Friedrich Chasin and Martin Matzner and Jörg Becker},
  title = {One Plug at a Time --- Designing a Peer-to-Peer Sharing Service for Charging Electric Vehicles},
  booktitle = {Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017)},
  pages = {1275--1278},
  year = {2017},
  address = {St. Gallen, Schweiz},
  url = {https://www.wi2017.ch/images/wi2017-0140.pdf},
  note = {Publication status: Published}
}

@inproceedings{CarneinHHTVBK2017TowardsEfficient,
  author = {Matthias Carnein and Markus Heuchert and Leschek Homann and Heike Trautmann and Gottfried Vossen and Jörg Becker and Karsten Kraume},
  title = {Towards Efficient and Informative Omni-Channel Customer Relationship Management},
  booktitle = {Proceedings of the 36$^{th}$ International Conference on Conceptual Modeling (ER'17)},
  pages = {69--78},
  series = {Lecture Notes in Computer Science},
  volume = {10651},
  editor = {Sergio {de Cesare} and Frank Ulrich},
  year = {2017},
  publisher = {Springer International Publishing},
  address = {Valencia, Spain},
  isbn = {978-3-319-70625-2},
  doi = {10.1007/978-3-319-70625-2_7},
  note = {Publication status: Published}
}

@inproceedings{DeSiqueiraBragaNHB2017CombiningBehavioral,
  author = {Diego {de Siqueira Braga} and Marco Niemann and Bernd Hellingrath and de L. Neto Fernando Buarque},
  title = {Combining Behavioral Experiments and Agent-based Social Simulation to Support Trust-aware Decision-making in Supply Chains},
  booktitle = {Proceedings of the 9$^{th}$ International Conference on Agents and Artificial Intelligence --- (Volume 1)},
  editor = {Herik Jaap {van den} and Rocha Ana Paula and Joaquim Filipe},
  year = {2017},
  publisher = {Scitepress},
  address = {Porto, Portugal},
  isbn = {978-989-758-219-6},
  doi = {10.5220/0006200802600267},
  url = {http://www.scitepress.org/DigitalLibrary/PublicationsDetail.aspx?ID=ICs9UBV8W8I=&t=1},
  note = {Publication status: Published}
}

@inproceedings{DeSiqueiraBragaNHDL2017TheGameOfTrust,
  author = {Diego {de Siqueira Braga} and Marco Niemann and Bernd Hellingrath and Neto Fernando Buarque {de Lima}},
  title = {The Game of Trust: Using Behavioral Experiment as a Tool to Assess and Collect Trust-Related Data},
  booktitle = {Trust Management XI},
  pages = {41--48},
  editor = {Jan-Philipp --- Esfandiari Babak Steghöfer},
  year = {2017},
  publisher = {Springer, Cham},
  address = {Gothenburg, Sweden},
  isbn = {978-3-319-59170-4},
  issn = {1868-4238},
  doi = {10.1007/978-3-319-59171-1_4},
  note = {Publication status: Published}
}

@inproceedings{DistelB2017AllCitizens,
  author = {Bettina Distel and Jörg Becker},
  title = {All Citizens Are the Same, Aren’t They? --- Developing an E-government User Typology},
  booktitle = {Electronic Government. 16$^{th}$ IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings.},
  series = {Lecture Notes in Computer Science (LNCS)},
  volume = {10428},
  editor = {M Janssen and K Axelsson and O Glassey and B Klievink and R Krimmer and I Lindgren and P Parycek and H J Scholl and D Trutnev},
  year = {2017},
  publisher = {Springer},
  address = {St. Petersburg, Russia, September 4-7, 2017},
  isbn = {978-3-319-64676-3},
  issn = {0302-9743},
  doi = {https://doi.org/10.1007/978-3-319-64677-0},
  url = {https://link.springer.com/book/10.1007/978-3-319-64677-0#toc},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaB2017ITEnabledIdea,
  author = {Elena Gorbacheva and Benjamin Barann},
  title = {IT-Enabled Idea Crowdsourcing --- A Mean to Promote Gender Equity in IT Research Institutions},
  booktitle = {Proceedings of the 25$^{th}$ European Conference on Information Systems (ECIS)},
  pages = {1281--1298},
  year = {2017},
  address = {Guimarães, Portugal},
  issn = {978-0-9915567-0-0},
  url = {http://aisel.aisnet.org/ecis2017_rp/83/},
  note = {Publication status: Published}
}

@inproceedings{HaggeVHBB2017DesignAndImplementation,
  author = {Marvin Hagge and Moritz {von Hoffen} and Jan Hendrik Betzing and Jörg Becker},
  title = {Design and Implementation of a Toolkit for the Aspect-based Sentiment Analysis of Tweets},
  booktitle = {Proceedings of the 19$^{th}$ IEEE Conference on Business Informatics (CBI 2017)},
  pages = {379--387},
  year = {2017},
  address = {Thessaloniki, Griechenland},
  doi = {10.1109/CBI.2017.68},
  note = {Publication status: Published}
}

@inproceedings{HermannSBB2017Collaborative,
  author = {A Hermann and H Scholta and S Bräuer and J Becker},
  title = {Collaborative Business Process Management --- A Literature-based Analysis of Methods for Supporting Model Understandability},
  booktitle = {Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017),
St. Gallen},
  pages = {286--300},
  editor = {J M Leimeister and W Brenner},
  year = {2017},
  address = {St. Gallen},
  url = {https://wi2017.blob.core.windows.net/website/download/papers/WI2017-0195.pdf},
  note = {Publication status: Published}
}

@inproceedings{HermannSBB2017Collaborative,
  author = {A Hermann and H Scholta and S Bräuer and J Becker},
  title = {Collaborative Business Process Management --- A Literature-based Analysis of Methods for Supporting Model Understandability},
  booktitle = {Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen},
  pages = {286--300},
  editor = {JM Leimeister and W Brenner},
  year = {2017},
  address = {St. Gallen},
  url = {https://wi2017.blob.core.windows.net/website/download/papers/WI2017-0195.pdf},
  note = {Publication status: Published}
}

@inproceedings{HoehenbergerS2017WillGovernment,
  author = {S Höhenberger and H Scholta},
  title = {Will Government Forms Ever be Consistent? Detecting Violations in Form Structures by Utilizing Graph Theory},
  booktitle = {Proceedings of the 25$^{th}$ European Conference on Information Systems (ECIS 2017)},
  pages = {737--752},
  year = {2017},
  address = {Guimarães},
  url = {http://aisel.aisnet.org/ecis2017_rp/48/},
  note = {Publication status: Published}
}

@inproceedings{JannaberRDT2017HelpIsOnThe,
  author = {Sven Jannaber and Dennis M Riehle and Patrick Delfmann and Oliver Thomas},
  title = {Help is on the Way --- Providing User Support for EPC Modelling via a Systematic Procedure Model},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS 2017)},
  year = {2017},
  address = {Guimarães, Portugal},
  url = {http://pub.dennisriehle.de/2017/06/Jannaber%20et%20al.%20-%20Providing%20User%20Support%20for%20EPC%20Modelling%20via%20a%20Systematic%20Procedure%20Model.pdf},
  note = {Publication status: Published}
}

@inproceedings{JannaberRDTB2017DesigningA,
  author = {Sven Jannaber and Dennis M Riehle and Patrick Delfmann and Oliver Thomas and Jörg Becker},
  title = {Designing A Framework for the Development of Domain-Specific Process Modelling Languages},
  booktitle = {Designing the Digital Transformation --- DESRIST 2017},
  pages = {39--54},
  series = {Lecture Notes in Computer Science},
  volume = {10243},
  editor = {Alexander Maedche and Jan {vom Brocke} and Alan Hevner},
  year = {2017},
  publisher = {Springer},
  address = {Berlin/Heidelberg, Germany},
  doi = {10.1007/978-3-319-59144-5_3},
  url = {http://pub.dennisriehle.de/2017/05/Jannaber%20et%20al.%20-%20Designing%20a%20Framework%20for%20$^{th}$e%20Development%20of%20Domain-Specific%20Process%20Modelling%20Languages.pdf},
  note = {Publication status: Published}
}

@inproceedings{JannaberZRTB2017Development,
  author = {Sven Jannaber and Benedikt Zobel and Dennis M Riehle and Oliver Thomas and Jörg Becker},
  title = {Development of a Domain-Specific Language for Run-Time Process Modelling --- Making Use of Smart Glasses in BPM},
  booktitle = {Informatik 2017},
  pages = {857--862},
  series = {Lecture Notes in Informatics},
  volume = {275},
  editor = {M Eibl and M Gaedke},
  year = {2017},
  publisher = {Gesellschaft für Informatik},
  address = {Bonn},
  doi = {10.18420/in2017_85},
  url = {http://pub.dennisriehle.de/2017/09/Jannaber%20et%20al.%20-%20Making%20Use%20of%20Smart%20Glasses%20in%20BPM.pdf},
  note = {Publication status: Published}
}

@inproceedings{KloerMBB2017Recommendation,
  author = {B Klör and M Monhof and D Beverungen and S Bräuer},
  title = {Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype},
  booktitle = {Proceedings of the 19$^{th}$ IEEE Conference on Business Informatics (CBI 2017)},
  pages = {13--22},
  year = {2017},
  address = {Thessaloniki, Greece},
  doi = {10.1109/CBI.2017.19},
  url = {http://ieeexplore.ieee.org/document/8010702/?reload=true},
  note = {Publication status: Published}
}

@inproceedings{LoebbersVHB2017BusinessDevelopment,
  author = {Julian Löbbers and Moritz {von Hoffen} and Jörg Becker},
  title = {Business Development in the Sharing Economy: A Business Model Generation Framework},
  booktitle = {Proceedings of the 19$^{th}$ IEEE Conference on Business Informatics (CBI 2017)},
  pages = {237--246},
  year = {2017},
  address = {Thessaloniki, Griechenland},
  note = {Publication status: Published}
}

@inproceedings{NiemannEDHTDSBHLRDL2017ANovelSerious,
  author = { Marco Niemann and  Frederik Elischberger and Pia Diedam and Jorge Hopkins and Rewat Thapa and Diego {de Siqueira Braga} and Bernd Hellingrath and Anthony Lins and Rennan Cavalcante Raffaele and Neto Fernando Buarque {de L.}},
  title = {A Novel Serious Game for Trust-Related Data Collection in Supply Chains},
  booktitle = {Serious Games},
  series = {Lecture Notes in Computer Science},
  volume = {10622},
  editor = {Mariano Alcañiz and Stefan Göbel and Minhua Ma and Oliveira Manuel Fradinho and Hauge Jannicke Baalsrud and Tim Marsh},
  year = {2017},
  publisher = {Springer International Publishing},
  address = {Cham},
  isbn = {978-3-319-70111-0},
  issn = {0302-9743},
  doi = {10.1007/978-3-319-70111-0_11},
  url = {https://link.springer.com/chapter/10.1007%2F978-3-319-70111-0_11},
  note = {Publication status: Published}
}

@inproceedings{OgonekRB2017Kompetenzen,
  author = {N Ogonek and M Räckers and J Becker},
  title = {Kompetenzen erkennen, dokumentieren und bewahren für ein bedarfsgerechtes Wissensmanagement im demografischen Wandel},
  booktitle = {Tagungsband der 9. Konferenz Professionelles Wissensmanagement (Professional Knowledge Management)},
  pages = {174--185},
  editor = {Y Sure-Vetter and S Zander and A Harth},
  year = {2017},
  address = {Karlsruhe},
  issn = {1613-0073},
  url = {http://ceur-ws.org/Vol-1821/W5_paper4.pdf},
  note = {Publication status: Published}
}

@inproceedings{Ogonek2017TheTaleOfEGovernment,
  author = {Nadine Ogonek},
  title = {The Tale of e-Government: A Review of the Stories that Have Been Told So Far and What is Yet to Come},
  booktitle = {Proceedings of the 50$^{th}$ Hawaii International Conference on System Sciences},
  pages = {2468--2477},
  year = {2017},
  address = {Big Island, Hawaii, USA},
  isbn = {978-0-9981331-0-2},
  doi = {10125/41454},
  url = {http://hdl.handle.net/10125/41454},
  note = {Publication status: Published}
}

@inproceedings{Plenter2017ElicitingValue,
  author = {Florian Plenter},
  title = {Eliciting Value Propositions and Services --- in the Market for Electric Vehicle Charging},
  booktitle = {Proceedings of the 19$^{th}$ IEEE Conference on Business Informatics},
  pages = {186--195},
  year = {2017},
  address = {Thessaloniki, Greece},
  doi = {10.1109/CBI.2017.48},
  note = {Publication status: Published}
}

@inproceedings{Plenter2017SharingEconomy,
  author = {Florian Plenter},
  title = {Sharing Economy or Skimming Economy? A Review on the Sharing Economy's Impact},
  booktitle = {Proceedings of the Twenty-third Americas Conference on Information Systems},
  year = {2017},
  address = {Boston, MA},
  note = {Publication status: Published}
}

@inproceedings{PlenterFVHCR2017Repainting,
  author = {Florian Plenter and Erwin Fielt and Moritz {von Hoffen} and Friedrich Chasin and Michael Rosemann},
  title = {Repainting the Business Model Canvas for Peer-to-Peer Sharing and Collaborative Consumption},
  booktitle = {Proceedings of the Twenty-Fifth European Conference on Information Systems (ECIS 2017)},
  year = {2017},
  address = {Guimares, Portugal},
  note = {Publication status: Published}
}

@inproceedings{RiehleHBDB2017MProcess,
  author = {Dennis M Riehle and Steffen Höhenberger and Jens Brunk and Patrick Delfmann and Jörg Becker},
  title = {[εm] --- Process Analysis using a Meta Modeling Tool},
  booktitle = {Proceedings of the ER Forum 2017 and the ER 2017 Demo Track},
  pages = {334--337},
  series = {CEUR Workshop Proceedings},
  volume = {1979},
  editor = {Cristina Cabanillas and Sergio España and Siamak Farshidi},
  year = {2017},
  address = {Valencia, Spain},
  issn = {1613-0073},
  url = {http://pub.dennisriehle.de/2017/11/Riehle et al. --- Process Analysis using a Meta Modeling Tool.pdf},
  note = {Publication status: Published}
}

@inproceedings{RiehleHCD2017LiveQuery,
  author = {Dennis M Riehle and Steffen Höhenberger and Rainer Cording and Patrick Delfmann},
  title = {Live Query --- Visualized Process Analysis},
  booktitle = {Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)},
  pages = {1295--1298},
  editor = {J M Leimeister and W Brenner},
  year = {2017},
  address = {St. Gallen},
  url = {http://pub.dennisriehle.de/2017/02/Riehle%20et%20al.%20-%20Live%20Query.pdf},
  note = {Publication status: Published}
}

@inproceedings{RiehleJDTB2017Automatically,
  author = {Dennis M Riehle and Sven Jannaber and Patrick Delfmann and Oliver Thomas and Jörg Becker},
  title = {Automatically Annotating Business Process Models with Ontology Concepts at Design-Time},
  booktitle = {Advances in Conceptual Modeling --- ER 2017 Workshops},
  pages = {177--186},
  series = {Lecture Notes in Computer Science},
  volume = {10651},
  editor = {Sergio {de Cesare} and Ulrich Frank},
  year = {2017},
  address = {Valencia, Spain},
  doi = {10.1007/978-3-319-70625-2_17},
  url = {http://pub.dennisriehle.de/2017/11/Riehle%20et%20al.%20-%20Automatically%20Annotating%20Business%20Process%20Models.pdf},
  note = {Publication status: Published}
}

@inproceedings{Scholta2017TheSameBut,
  author = {H Scholta},
  title = {The Same but Still Different: Forms in E-Government},
  booktitle = {Proceedings of the 50$^{th}$ Hawaii International Conference on System Sciences (HICSS 2017)},
  pages = {2559--2568},
  year = {2017},
  address = {Waikoloa Village, Hawaii},
  url = {http://hdl.handle.net/10125/41465},
  note = {Publication status: Published}
}

@inproceedings{ScholtaMRK2017FromOneStopShop,
  author = {H Scholta and W Mertens and A Reeve and M Kowalkiewicz},
  title = {From One-Stop-Shop to No-Stop-Shop: An E-Government Stage Model},
  booktitle = {Proceedings of the 25$^{th}$ European Conference on Information Systems (ECIS 2017)},
  pages = {918--934},
  year = {2017},
  address = {Guimarães},
  url = {http://aisel.aisnet.org/ecis2017_rp/60/},
  note = {Publication status: Published}
}

@inproceedings{VonHoffen2017TheSharing,
  author = {Moritz {von Hoffen}},
  title = {The Sharing Economy Meets the Semantic Web: An Ontology for the Matchmaking of Peers},
  booktitle = {Proceedings of the 11$^{th}$ International Conference on Semantic Computing (ICSC 2017)},
  pages = {212--219},
  year = {2017},
  publisher = {IEEE},
  address = {San Diego, USA},
  doi = {10.1109/ICSC.2017.103},
  note = {Publication status: Published}
}

@inproceedings{VonHoffenCMPB2017TestingTechnical,
  author = {Moritz {von Hoffen} and Friedrich Chasin and Martin Matzner and Florian Plenter and Jan H Betzing},
  title = {Testing Technical Feasibility in CPS Development Projects},
  booktitle = {Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI2017)},
  pages = {589--603},
  year = {2017},
  address = {St. Gallen, Schweiz},
  url = {https://www.wi2017.ch/images/wi2017-0132.pdf},
  note = {Publication status: Published}
}

@incollection{BeckerBBMPBBCVHLPTW2017Entwicklung,
  author = {Jörg Becker and Klaus Backhaus and Margret Borchert and Martin Matzner and Florian Plenter and Stefan Benthaus and Jan Hendrik Betzing and Friedrich Chasin and Moritz {von Hoffen} and Matthias Löchte and Sarah Pütz and Lydia Todenhöfer and Anna Weiße},
  title = {Entwicklung einer Peer-to-Peer Sharingplattform für das Laden von Elektrofahrzeugen},
  booktitle = {Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”},
  pages = {62--69},
  editor = {Walter Ganz and Achim Kampker and Gerhard Satzger},
  year = {2017},
  publisher = {Fraunhofer Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-1212-5},
  url = {http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2017/07/Dienstleistungen-als-Erfolgsfaktor-fuer-Elektromobilitaet_Ergebnisse-Foerderschwerpunkt_BMBF_2017.pdf},
  note = {Publication status: Published}
}

@incollection{BeckerCHN2017BusinessProcess,
  author = {Jörg Becker and Nico Clever and Justus Holler and Maria Neumann},
  title = {Business Process Management in the Manufacturing Industry --- ERP-replacement and ISO 9001 re-certification supported by the icebricks method},
  booktitle = {Business Process Management Cases. Digital Innovation and Business Transformation in Practice},
  pages = {413--429},
  editor = {Jan {vom Brocke} and Jan Mendling},
  year = {2017},
  publisher = {Springer-Verlag},
  address = {Berlin},
  note = {Publication status: Published}
}

@incollection{BeckerMBBKP2017EndOfLifeSolutions,
  author = {Jörg Becker and Markus Monhof and Daniel Beverungen and Sebastian Bräuer and Benjamin Klör and Florian Plenter},
  title = {End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS)},
  booktitle = {Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”},
  pages = {24--29},
  editor = {Walter Ganz and Achim Kampker and Gerhard Satzger},
  year = {2017},
  publisher = {Fraunhofer Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-1212-5},
  url = {http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2017/07/Dienstleistungen-als-Erfolgsfaktor-fuer-Elektromobilitaet_Ergebnisse-Foerderschwerpunkt_BMBF_2017.pdf#page=25},
  note = {Publication status: Published}
}

@incollection{BraeuerKSM2017Grundlagen,
  author = {Sebastian Bräuer and Ralf Knackstedt and Hendrik Scholta and Martin Matzner},
  title = {Grundlagen der Informationsmodellierung},
  booktitle = {Planung koordinierter Wertschöpfungspartnerschaften},
  pages = {61--77},
  editor = {Jörg Becker and Torben Bernhold and Ralf Knackstedt and Martin Matzner},
  year = {2017},
  publisher = {Springer Gabler},
  address = {Berlin, Heidelberg},
  isbn = {978-3-662-55361-9},
  url = {https://link.springer.com/chapter/10.1007/978-3-662-55362-6_2},
  note = {Publication status: Published}
}

@incollection{BraeuerS2017Erfahrbarkeit,
  author = {Sebastian Bräuer and Hendrik Scholta},
  title = {Erfahrbarkeit von hybriden Wertschöpfungsnetzwerken: Die Cooperation Experience-App},
  booktitle = {Planung koordinierter Wertschöpfungspartnerschaften},
  pages = {255--279},
  editor = {Jörg Becker and Torben Bernhold and Ralf Knackstedt and Martin Matzner},
  year = {2017},
  publisher = {Springer Gabler},
  address = {Berlin, Heidelberg},
  isbn = {978-3-662-55361-9},
  url = {https://link.springer.com/chapter/10.1007/978-3-662-55362-6_3},
  note = {Publication status: Published}
}

@incollection{BraeuerSSK2017Entwicklung,
  author = {Sebastian Bräuer and Hendrik Scholta and Matthias Strotmeier and Ralf Knackstedt},
  title = {Entwicklung und Anwendung der Cooperation Experience-Modellierungsmethode},
  booktitle = {Planung koordinierter Wertschöpfungspartnerschaften},
  pages = {109--157},
  editor = {Jörg Becker and Torben Bernhold and Ralf Knackstedt and Martin Matzner},
  year = {2017},
  publisher = {Springer Gabler},
  address = {Berlin, Heidelberg},
  isbn = {978-3-662-55361-9},
  url = {https://link.springer.com/chapter/10.1007/978-3-662-55362-6_2},
  note = {Publication status: Published}
}

@incollection{CerejaSGM2017Application,
  author = {José Ricardo Cereja and Flavia Maria Santoro and Elena Gorbacheva and Martin Matzner},
  title = {Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil},
  booktitle = {BPM Cases},
  edition = {1},
  pages = {1--26},
  editor = {Jan Mendling and Jan {vom Brocke}},
  year = {2017},
  publisher = {Springer International Publishing},
  isbn = {978-3-319-58306-8},
  issn = {2192-8096},
  doi = {10.1007/978-3-319-58307-5},
  note = {Publication status: Published}
}

@incollection{Clever2017Modellierung,
  author = {Nico Clever},
  title = {Modellierung von Prozessen in hybriden Wertschöpfungsnetzwerken mit icebricks},
  booktitle = {Planung koordinierter Wertschöpfungspartnerschaften --- Der Cooperation Experience-Ansatz},
  pages = {161--177},
  editor = {Jörg Becker and Torben Bernhold and Ralf Knackstedt and Martin Matzner},
  year = {2017},
  publisher = {Springer-Verlag},
  address = {Heidelberg},
  note = {Publication status: Published}
}

@incollection{NissenG2017EineMethode,
  author = {V Nissen and T Gollhardt},
  title = {Eine Methode zur ex-ante Bestimmung des adäquaten Detaillierungsgrades in der Prozessmodellierung},
  booktitle = {Smart Service Engineering --- Konzepte und Anwendungsszenarien für die digitale Transformation},
  pages = {94--122},
  editor = {O Thomas and M Nüttgens and M Fellmann},
  year = {2017},
  publisher = {},
  address = {Wiesbaden},
  issn = {978-3-658-16262-7},
  doi = {10.1007/978-3-658-16262-7_5},
  url = {https://doi.org/10.1007/978-3-658-16262-7_5},
  note = {Publication status: Published}
}

@incollection{RunschkeDSB2017Management,
  author = {Florian Runschke and Jan Dageförde and Hendrik Scholta and Sebastian Bräuer},
  title = {Management von Informationsobjekten in hybriden Wertschöpfungsnetzwerken},
  booktitle = {Planung koordinierter Wertschöpfungspartnerschaften},
  pages = {179--202},
  editor = {Jörg Becker and Torben Bernhold and Ralf Knackstedt and Martin Matzner},
  year = {2017},
  publisher = {Springer Gabler},
  address = {Berlin, Heidelberg},
  isbn = {978-3-662-55361-9},
  url = {https://link.springer.com/chapter/10.1007/978-3-662-55362-6_3},
  note = {Publication status: Published}
}

@phdthesis{Kloer2017BuildingAModelDriven,
  author = {Benjamin Klör},
  title = {Building a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries --- Design and Evaluation},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  year = {2017},
  note = {Publication status: Published}
}

@misc{BachC2017AYetAnother,
  author = {Franziska Bach and Friedrich Chasin},
  title = {A Yet Another Context Effect --- Lessons Learned from a Failed Survey in a Design-oriented IS Project},
  year = {2017},
  howpublished = {Poster session presented at the 13. Internationale Tagung Wirtschaftsinformatik (WI2017)},
  note = {Publication status: Published}
}

@misc{GuthC2017StatusQuoOf,
  author = {Phelin Penelope Guth and Friedrich Chasin},
  title = {Status Quo of Peer-to-Peer Sharing and Collaborative Consumption Research: A Literature Review},
  year = {2017},
  howpublished = {Poster session presented at the 13. Internationale Tagung Wirtschaftsinformatik (WI2017)},
  note = {Publication status: Published}
}

@article{BreukerMDB2016Comprehensible,
  author = {Dominic Breuker and Martin Matzner and Patrick Delfmann and Jörg Becker},
  title = {Comprehensible Predictive Models for Business Processes},
  journal = {MIS Quarterly},
  year = {2016},
  volume = {40},
  number = {4},
  pages = {1009--1034},
  url = {http://misq.org/comprehensible-predictive-models-for-business-processes.html},
  note = {Publication status: Published}
}

@article{FolmerMRSB2016Standardized,
  author = {Erwin Folmer and Martin Matzner and Michael Räckers and Hendrik Scholta and Jörg Becker},
  title = {Standardized but flexible information exchange for networked public administrations: A method},
  journal = {Transforming Government: People, Process and Policy},
  year = {2016},
  volume = {10},
  number = {2},
  pages = {239--255},
  doi = {10.1108/TG-09-2014-0044},
  url = {http://www.emeraldinsight.com/doi/abs/10.1108/TG-09-2014-0044},
  note = {Publication status: Published}
}

@article{GorbachevaSSM2016TheRoleOfGender,
  author = {E Gorbacheva and A Stein and T Schmiedel and O Müller},
  title = {The Role of Gender in Business Process Management Competence Supply},
  journal = {Business and Information Systems Engineering (BISE)},
  year = {2016},
  volume = {58},
  pages = {1--19},
  doi = {10.1007/s12599-016-0428-2},
  url = {http://dx.doi.org/10.1007/s12599-016-0428-2},
  note = {Publication status: Published}
}

@article{TaratukhinYS2016AFuzzyMultiagent,
  author = {V Taratukhin and Y Yadgarova and E Skachko},
  title = {A fuzzy multiagent approach for integrated product life cycle environment},
  journal = {Studies in Fuzziness and Soft Computing},
  year = {2016},
  volume = {342},
  pages = {99--110},
  doi = {10.1007/978-3-319-32229-2_8},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84991758356&doi=10.1007%2f978-3-319-32229-2_8&partnerID=40&md5=d2a301c9d4701978d02d88af78846741},
  note = {Publication status: Published}
}

@inproceedings{BeckerTK2016TowardsAFramework,
  author = {J Becker and V Taratukhin and Y Kupriyanov},
  title = {Towards a framework for educational university-industry cooperation: Industry perspective},
  booktitle = {Proceedings of the 2016 ASEE Annual Conference and Exposition},
  volume = {2016-June},
  year = {2016},
  publisher = {American Society for Engineering Education},
  address = {New Orleans, Louisiana},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84983287818&partnerID=40&md5=6921c0d96a4c51e6e37df490bfc54292},
  note = {Publication status: Published}
}

@inproceedings{Braeuer2016TheyNotOnly,
  author = {Sebastian Bräuer},
  title = {They Not Only Live Once --- Towards Product-Service Systems for Repurposed Electric Vehicle Batteries},
  booktitle = {Multikonferenz Wirtschaftsinformatik (MKWI) 2016},
  pages = {1299--1310},
  editor = {Volker Nissen and Dirk Stelzer and Steffen Straßburger and Daniel Fischer},
  year = {2016},
  publisher = {Universitätsverlag Ilmenau},
  address = {Ilmenau},
  isbn = {978-3-86360-132-4},
  url = {https://conferences.tu-ilmenau.de/frontend/index.php?page_id=3672&v=List&do=15&day=1490&ses=2145#},
  note = {Publication status: Published}
}

@inproceedings{BraeuerK2016EinFramework,
  author = {Sebastian Bräuer and Benjamin Klör},
  title = {Ein Framework zur Beschreibung von Aufgaben, rechtlichen Herausforderungen und IT-basierten Lösungen für die Nachnutzung von Traktionsbatterien},
  booktitle = {Proceedings of the Internationales Rechtsinformatik Symposion (IRIS 2016)},
  pages = {553--562},
  year = {2016},
  address = {Salzburg, Austria},
  url = {https://www.researchgate.net/publication/290937567_Ein_Framework_zur_Beschreibung_von_Aufgaben_rechtlichen_Herausforderungen_und_IT-basierten_Losungen_fur_die_Nachnutzung_von_Traktionsbatterien},
  note = {Publication status: Published}
}

@inproceedings{BraeuerMKPSB2016Residential,
  author = {Sebastian Bräuer and Markus Monhof and Benjamin Klör and Florian Plenter and Christian Siemen and Daniel Beverungen},
  title = {Residential Energy Storage from Repurposed Electric Vehicle Batteries --- Market Overview and Development of a Service-Centered Business Model},
  booktitle = {Proceedings of the 18$^{th}$ IEEE Conference on Business Informatics (CBI 2016)},
  year = {2016},
  address = {Paris, France},
  doi = {10.1109/CBI.2016.24},
  url = {http://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=7780309},
  note = {Publication status: Published}
}

@inproceedings{Chasin2016BusinessAnalysis,
  author = {Friedrich Chasin},
  title = {Business Analysis of Digital Discourse for New Service Development: A Theoretical Perspective and a Method for Uncovering the Structure of Social Representations for Improved Service Development},
  booktitle = {Proceedings of the 49$^{th}$ Annual Hawaii International Conference on System Sciences},
  pages = {1567--1576},
  year = {2016},
  address = {Kauai, Hawaii, USA},
  note = {Publication status: Published}
}

@inproceedings{Distel2016DieEinfuehrung,
  author = {Bettina Distel},
  title = {Die Einführung der elektronischen Akte in Deutschland. Richtlinien und Verfahren am Beispiel von drei Bundesländern},
  booktitle = {Digitale Transformation: Methoden, Kompetenzen und Technologien für die
Verwaltung},
  pages = {113--124},
  series = {Lecture Notes in Informatics (LNI) --- Proceedings --- Series of the Gesellschaft für Informatik (GI)},
  volume = {261},
  editor = {Detlev Rätz and Michael Breidung and Dagmar Lück-Schneider and Siegfried Kaiser and Erich Schweighofer},
  year = {2016},
  address = {Dresden},
  isbn = {978-3-88579-655-8},
  note = {Publication status: Published}
}

@inproceedings{DistelO2016ToAdoptOrNot,
  author = {Bettina Distel and Nadine Ogonek},
  title = {To Adopt or Not To Adopt: A Literature Review on Barriers to Citizens' Adoption of E-Government Services},
  booktitle = {Proceedings of the 24$^{th}$ European Conference on Information Systems (ECIS) 2016},
  year = {2016},
  address = {Istanbul},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaCN2016Influencing,
  author = {Elena Gorbacheva and Jo Coldwell-Neilson},
  title = {Influencing Girls’ Interest in Information Technology},
  booktitle = {Proceedings of the 24$^{th}$ European Conference on Information Systems (ECIS)},
  pages = {Paper 24},
  year = {2016},
  address = {İstanbul, Turkey},
  note = {Publication status: Published}
}

@inproceedings{HoehenbergerRD2016FromLegislation,
  author = {Steffen Höhenberger and Dennis M Riehle and Patrick Delfmann},
  title = {From Legislation to Potential Compliance Violations in Business Processes --- Simplicity Matters},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS 2016)},
  year = {2016},
  address = {Istanbul, Turkey},
  url = {http://pub.dennisriehle.de/2016/06/Hoehenberger%20et%20al.%20-%20From%20Legislation%20to%20Potential%20Compliance%20Violations.pdf},
  note = {Publication status: Published}
}

@inproceedings{JannaberKRTDB2016Invigorating,
  author = {Sven Jannaber and Arne Karhof and Dennis M Riehle and Oliver Thomas and Patrick Delfmann and Jörg Becker},
  title = {Invigorating Event-driven Process Chains --- Towards an integrated meta model for EPC standardization},
  booktitle = {Modellierung 2016 Workshopband, 2.–4. März 2016, Karlsruhe},
  pages = {13--22},
  series = {GI-Edition: Lecture Notes in Informatics},
  volume = {255},
  editor = {Stefanie Betz and Ulrich Reimer},
  year = {2016},
  publisher = {Köllen Druck+Verlag GmbH},
  address = {Bonn, Germany},
  isbn = {978-3-88579-7},
  url = {http://pub.dennisriehle.de/2016/03/Jannaber%20et%20al.%20-%20Towards%20an%20integrated%20Meta%20Model%20for%20EPC%20Standardization.pdf},
  note = {Publication status: Published}
}

@inproceedings{JauernigKB2016EMailsUndKein,
  author = {D Jauernig and S Köffer and J Becker},
  title = {E-Mails und kein Ende. Eine Forschungsagenda für mehr Effizienz.},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI)},
  year = {2016},
  address = {Ilmenau},
  note = {Publication status: Accepted}
}

@inproceedings{KarhofJRTDB2016OnTheDeFacto,
  author = {Arne Karhof and Sven Jannaber and Dennis M Riehle and Oliver Thomas and Patrick Delfmann and Jörg Becker},
  title = {On the de-facto Standard of Event-driven Process Chains: Reviewing EPC Implementations in Process Modelling Tools},
  booktitle = {Modellierung 2016, 2.–4. März 2016, Karlsruhe},
  pages = {77--92},
  series = {GI-Edition: Lecture Notes in Informatics},
  volume = {254},
  editor = {Andreas Oberweis and Ralf Reussner},
  year = {2016},
  publisher = {Köllen Druck+Verlag GmbH},
  address = {Bonn, Germany},
  isbn = {978-3-88579-648-0},
  url = {http://pub.dennisriehle.de/2016/03/Karhof%20et%20al.%20-%20Reviewing%20EPC%20Implementations%20in%20Process%20Modelling%20Tools.pdf},
  note = {Publication status: Published}
}

@inproceedings{Kloer2016Understanding,
  author = {Benjamin Klör},
  title = {Understanding the Role of Decision Support Systems in Green IS Research: Literature Review and Research Agenda},
  booktitle = {Proceedings of the 20$^{th}$ Pacific Asia Conference on Information Systems (PACIS 2016)},
  year = {2016},
  address = {Chiayi, Taiwan},
  url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1199&context=pacis2016},
  note = {Publication status: Published}
}

@inproceedings{KloerCB2016Integrating,
  author = {Benjamin Klör and Friedrich Chasin and Jörg Becker},
  title = {Integrating a Method for Achieving Activity-Oriented Sustainability into the Design Science Research Methodology},
  booktitle = {Proceedings of the Twenty-Second Americas Conference on Information Systems (AMCIS 2016)},
  year = {2016},
  address = {San Diego, USA},
  url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1108&context=amcis2016},
  note = {Publication status: Published}
}

@inproceedings{KudriashovPMPYT2016Implementation,
  author = {N Kudriashov and I Protasov and S Markov and V Potekhin and Y Yadgarova and V Taratukhin},
  title = {Implementation of cloud services for advance management of steel transport for continuous casting production},
  booktitle = {Proceedings of the 27$^{th}$ DAAAM International Symposium on Intelligent Manufacturing and Automation,},
  pages = {457--462},
  volume = {27},
  year = {2016},
  address = {Mostar, Bosnia and Herzegovina},
  doi = {10.2507/27$^{th}$.daaam.proceedings.068},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85010735744&doi=10.2507%2f27$^{th}$.daaam.proceedings.068&partnerID=40&md5=3f4d1567cf5689cd66882447ea68ff49},
  note = {Publication status: Published}
}

@inproceedings{MatznerCVHPB2016DesigningA,
  author = {Martin Matzner and Friedrich Chasin and Moritz {von Hoffen} and Florian Plenter and Jörg Becker},
  title = {Designing a Peer-to-Peer Sharing Service as Fuel for the Development of the Electric Vehicle Charging Infrastructure},
  booktitle = {Proceedings of the 49$^{th}$ Annual Hawaii International Conference on System Sciences (HICSS-49)},
  pages = {1587--1595},
  year = {2016},
  address = {Kauai, Hawaii, USA},
  doi = {10.1109/HICSS.2016.201},
  note = {Publication status: Published}
}

@inproceedings{OgonekGRBKBC2016TowardsEfficient,
  author = {Nadine Ogonek and Elena Gorbacheva and Michael Räckers and Jörg Becker and Robert Krimmer and Bruno Broucker and Joep Crompvoets},
  title = {Towards Efficient EGovernment: Identifying Important Competencies for EGovernment in European Public Administrations},
  booktitle = {Electronic Government and Electronic Participation. Joint Proceedings of Ongoing Research, PhD Papers, Posters and Workshops of IFIP EGOV and ePart 2016},
  pages = {155--162},
  series = {Innovation and the Public Sector},
  volume = {23},
  editor = {Hans Jochen Scholl and Olivier Glassey and Marijn Janssen and Bram Klievink and Ida Lindgren and Peter Parycek and Efthimios Tambouris and Maria A. Wimmer and Tomasz Janowski and Soares Delfina Sá},
  year = {2016},
  publisher = {IOS Press},
  address = {Amsterdam},
  doi = {10.3233/978-1-61499-670-5-155},
  url = {http://ebooks.iospress.nl/volumearticle/45100},
  note = {Publication status: Published}
}

@inproceedings{OgonekGZRBK2016AufDemWegZu,
  author = {N. Ogonek and V. Greger and R. Zepic and M. Räckers and J. Becker and H. Krcmar},
  title = {Auf dem Weg zu einer innovativen Verwaltung: Rollen und Kompetenzen der Verwaltung im E-Government-Kontext},
  booktitle = {Digitale Transformation: Methoden, Kompetenzen und Technologien für die Verwaltung},
  pages = {13--24},
  series = {Lecture Notes in Informatics (LNI) --- Proceedings --- Series of the Gesellschaft für Informatik (GI)},
  volume = {261},
  editor = {Detlev Rätz and Michael Breidung and Dagmar Lück-Schneider and Siegfried Kaiser and Erich Schweighofer},
  year = {2016},
  address = {Dresden},
  isbn = {978-3-88579-655-8},
  note = {Publication status: Published}
}

@inproceedings{RiehleJKDTB2016TowardsAnEPC,
  author = {Dennis M Riehle and Sven Jannaber and Arne Karhof and Patrick Delfmann and Olliver Thomas and Jörg Becker},
  title = {Towards an EPC Standardization --- A Literature Review on Exchange Formats for EPC Models},
  booktitle = {Multikonferenz Wirtschaftsinformatik (MKWI) 2016: Technische Universität Ilmenau, 09. --- 11. März 2016},
  pages = {1167--1178},
  editor = {Volker Nissen and Dirk Stelzer and Steffen Straßburger and Fischer Fischer},
  year = {2016},
  publisher = {Universitätsverlag Ilmenau},
  address = {Ilmemau},
  isbn = {978-3-86360-132-4},
  url = {http://pub.dennisriehle.de/2016/03/Riehle%20et%20al.%20-%20A%20Literature%20Review%20on%20Exchange%20Formats%20for%20EPC%20Models.pdf},
  note = {Publication status: Published}
}

@inproceedings{RiehleJKTDB2016OnTheDeFacto,
  author = {Dennis M Riehle and Sven Jannaber and Arne Karhof and Oliver Thomas and Patrick Delfmann and Jörg Becker},
  title = {On the de-facto Standard of Event-driven Process Chains: How EPC is defined in Literature},
  booktitle = {Modellierung 2016, 2.–4. März 2016, Karlsruhe},
  pages = {61--76},
  series = {GI-Edition: Lecture Notes in Informatics},
  volume = {254},
  editor = {Andreas Oberweis and Ralf Reussner},
  year = {2016},
  publisher = {Köllen Druck+Verlag GmbH},
  address = {Bonn, Germany},
  isbn = {978-3-88579-648-0},
  url = {http://pub.dennisriehle.de/2016/03/Riehle%20et%20al.%20-%20How%20EPC%20is%20defined%20in%20Literature.pdf},
  note = {Publication status: Published}
}

@inproceedings{Scholta2016SemiAutomatic,
  author = {H Scholta},
  title = {Semi-Automatic Inductive Derivation of Reference Process Models that Represent Best Practices in Public Administrations},
  booktitle = {Proceedings of the 24$^{th}$ European Conference on Information Systems (ECIS 2016)},
  year = {2016},
  address = {İstanbul},
  url = {http://aisel.aisnet.org/ecis2016_rip/53/},
  note = {Publication status: Published}
}

@inproceedings{Scholta2016Similarity,
  author = {H Scholta},
  title = {Similarity of Activities in Process Models: Towards a Metric for Domain-Specific Business Process Modeling Languages},
  booktitle = {Proceedings of the 24$^{th}$ European Conference on Information Systems (ECIS 2016)},
  year = {2016},
  address = {İstanbul},
  url = {http://aisel.aisnet.org/ecis2016_rip/63/},
  note = {Publication status: Published}
}

@inproceedings{TaratukhinBKB2016DigitalBusiness,
  author = {V Taratukhin and A Baryshnikova and Y Kupriyanov and J Becker},
  title = {Digital business framework: Shaping engineering education for next-gen in the era of digital economy},
  booktitle = {Proceedings of the 2016 ASEE Annual Conference & Exposition},
  volume = {2016-June},
  year = {2016},
  publisher = {American Society for Engineering Education},
  address = {New Orleans, Louisiana},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84983297376&partnerID=40&md5=071770934e98bfdf3612b5aa3b8bf786},
  note = {Publication status: Published}
}

@inproceedings{TaratukhinYS2016HybridCloud,
  author = {V Taratukhin and Y Yadgarova and A Stelvaga},
  title = {Hybrid cloud environment for manufacturing control system},
  booktitle = {Proceedings of the 2016 ASEE Annual Conference and Exposition},
  volume = {2016-June},
  year = {2016},
  address = {New Orleans, Louisiana},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84983372537&partnerID=40&md5=a58a7b70f2da3ab3a85d3c2dd0c9f935},
  note = {Publication status: Published}
}

@inproceedings{VonHoffen2016TowardsAnInformation,
  author = {Moritz {von Hoffen}},
  title = {Towards an Information System for Evidence-based Analysis of Charging Behavior, Charging Demand, and Battery Degradation of Electric Vehicles},
  booktitle = {Proceedings of the 18$^{th}$ IEEE Conference on Business Informatics (CBI 2016)},
  pages = {182--190},
  year = {2016},
  publisher = {IEEE},
  address = {Paris, Frankreich},
  doi = {10.1109/CBI.2016.28},
  note = {Publication status: Published}
}

@inproceedings{VonHoffen2016Enrichment,
  author = {Moritz {von Hoffen}},
  title = {Enrichment and Context-based Analytics of Electric Vehicle Charging Transaction Data},
  booktitle = {Proceedings of the 6$^{th}$ International Electric Drives Production Conference (EDPC 2016)},
  pages = {94--100},
  year = {2016},
  publisher = {IEEE},
  address = {Nürnberg, Deutschland},
  doi = {10.1109/EDPC.2016.7851320},
  note = {Publication status: Published}
}

@book{BeckerGHJKMNORSZ2016EGovernmentKompetenz,
  author = {Jörg Becker and Vanessa Greger and Oliver Heger and Katharina Jahn and Helmut Krcmar and Heidrun Müller and Björn Niehaves and Nadine Ogonek and Michael Räckers and Tino Schuppan and Robert Zepic},
  title = {E-Government-Kompetenz. Studie im Auftrag der Arbeitsgruppe „E-Government-Kompetenz“ des IT-Planungsrat.},
  year = {2016},
  publisher = {},
  address = {Berlin},
  note = {Publication status: Published}
}

@book{BeckerKBTA2016EmergingTrends,
  editor = {J Becker and O Kozyrev and E Babkin and V Taratukhin and N Aseeva},
  title = {Emerging Trends in Information Systems --- Recent Innovations, Results an Experiences},
  year = {2016},
  publisher = {Springer},
  address = {Heidelberg},
  isbn = {978-3-319-23927-9},
  doi = {10.1007/978-3-319-23927-9},
  note = {Publication status: Published}
}

@incollection{BeckerHR2016SoftwareTools,
  author = {J Becker and S Höhenberger and D M Riehle},
  title = {Software-Tools zur Prozessmodellierung},
  booktitle = {Handbuch Dienstleistungsmanagement},
  edition = {1.},
  pages = {1007--1024},
  editor = {H Corsten and S Roth},
  year = {2016},
  publisher = {Vahlen},
  url = {https://elibrary.vahlen.de/10.15358/9783800652433-802/e-leistungsgestaltung?page=168},
  note = {Publication status: Published}
}

@incollection{BeckerRC2016AnsaetzeZur,
  author = {Jörg Becker and Dennis M Riehle and Nico Clever},
  title = {Ansätze zur Unternehmensmodellierung --- Eine Einordnung},
  booktitle = {Geschäftsprozessorientierte Systementwicklung --- Von der Unternehmensarchitektur zum IT-System},
  edition = {1},
  pages = {415--425},
  editor = {Thomas Benker and Carsten Jürck and Matthias Wolf},
  year = {2016},
  publisher = {Springer},
  address = {Wiesbaden},
  isbn = {978-3-658-14826-3},
  doi = {10.1007/978-3-658-14826-3_25},
  url = {http://www.springer.com/de/book/9783658148256},
  note = {Publication status: Published}
}

@incollection{OEksuezWDRB2016TrustInThe,
  author = {A Öksüz and N Walter and B Distel and M Räckers and J Becker},
  title = {Trust in the Information Systems Discipline},
  booktitle = {Trust and Communication in a Digitized World. Models and Concepts of Trust Research},
  edition = {1.},
  pages = {205--223},
  series = {Progress in IS},
  editor = {B Blöbaum},
  year = {2016},
  publisher = {Springer International Publishing},
  isbn = {978-3-319-28057-8},
  issn = {2196-8705},
  doi = {10.1007/978-3-319-28059-2},
  note = {Publication status: Published}
}

@incollection{PozdnyakovaSKTB2016TowardsToEnhancing,
  author = {Anastasia Pozdnyakova and Victoria Sheer and Yury Kupriyanov and Victor Taratukhin and Jörg Becker},
  title = {Towards to Enhancing Business Process Management in Corporate Environment: Emerging Markets View},
  booktitle = {Emerging Trends in Information Systems},
  pages = {31--49},
  series = {Progress in IS},
  editor = {J Becker and O Kozyrev and E Babkin and V Taratukhin and N Aseeva},
  year = {2016},
  publisher = {Springer},
  address = {Cham},
  isbn = {978-3-319-23929-3},
  doi = {10.1007/978-3-319-23929-3_4},
  note = {Publication status: Published}
}

@incollection{YadgarovaT2016AnInteroperable,
  author = {Y Yadgarova and V Taratukhin},
  title = {An interoperable cloud environment of manufacturing control system},
  booktitle = {Enterprise Interoperability VII:Enterprise Interoperability in the Digitized and Networked Factory of the Future},
  pages = {3--12},
  volume = {8},
  editor = {Mertins Kai and Jardim-Gonçalves Ricardo and Popplewell Keith and P. Mendonça João},
  year = {2016},
  publisher = {Springer},
  doi = {10.1007/978-3-319-30957-6_1},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85028680880&doi=10.1007%2f978-3-319-30957-6_1&partnerID=40&md5=c31a34893fafe4c71789234525e69f59},
  note = {Publication status: Published}
}

@phdthesis{Clever2016Icebricks,
  author = {Nico Clever},
  title = {icebricks. Konstruktion und Anwendung eines Prozessmodellierungswerkzeugs},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  series = {Advances in Information Systems and Management Science},
  volume = {56},
  year = {2016},
  publisher = {Logos},
  address = {Berlin},
  isbn = {978-3832543464},
  note = {Publication status: Published}
}

@phdthesis{Gorbacheva2016AGenderPerspective,
  author = {Elena Gorbacheva},
  title = {A Gender Perspective on the Business Process Management Workforce},
  school = {University of Münster},
  type = {Dissertation},
  year = {2016},
  url = {https://nextcloud.steinsippe.de/s/2a9DPbZtNFxtzFg},
  note = {Publication status: Published}
}

@phdthesis{Koeffer2016TheDigitalization,
  author = {Sebastian Köffer},
  title = {The Digitalization of the Knowledge Workplace --- Implications to Manage Work in the Future},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  year = {2016},
  note = {Publication status: Accepted}
}

@phdthesis{Neumann2016Application,
  author = {Maria Neumann},
  title = {Application of Usability Methods to the Development of a Business Process Modeling Tool. The icebricks Case},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2016},
  note = {Publication status: Published}
}

@phdthesis{Puester2016Prozessmodelle,
  author = {Johannes Püster},
  title = {Prozessmodelle für Einzelhandel, Großhandel und E-Commerce --- Erweiterung eines Referenzmodells für Handelsinformationssysteme},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2016},
  publisher = {Logos Berlin},
  isbn = {978-3832541712},
  note = {Publication status: Published}
}

@misc{BoegerVH2016Matchmaking,
  author = {Tizian Böger and Moritz {von Hoffen}},
  title = {Matchmaking in der Sharing Economy mit Hilfe von semantischen Technologien},
  year = {2016},
  howpublished = {Poster session presented at the Multikonferenz Wirtschaftsinformatik 2016 (MKWI 2016)},
  note = {Publication status: Published}
}

@article{KoefferU2016DieDigitalisierung,
  author = {S Köffer and N Urbach},
  title = {Die Digitalisierung der Wissensarbeit --- Handlungsempfehlungen aus der Wirtschaftsinformatik-Forschung},
  journal = {HMD Praxis der Wirtschaftsinformatik HMD Praxis der Wirtschaftsinformatik},
  year = {2016},
  volume = {53},
  number = {307},
  note = {Publication status: Accepted}
}

@techreport{VomBrockeG2016TheBPMCompetence,
  author = {Jan {vom Brocke} and Elena Gorbacheva},
  title = {The BPM Competence Gap --- An Empirical Investigation of the Demand and Supply Side},
  institution = {BPTrends},
  year = {2016},
  url = {http://www.bptrends.com/bpt/wp-content/uploads/04-05-2016-COL-Class-Notes-BPM-Competence-Gap-vom-Brocke-Gorbacheva.pdf},
  note = {Publication status: Published}
}

@article{BandaraFGMB2015AchievingRigour,
  author = {W. Bandara and E. Furtmueller and E. Gorbacheva and S. Miskon and J. Beekhuyzen},
  title = {Achieving Rigour in Literature Reviews: Insights from Qualitative Data Analysis and Tool-support},
  journal = {Communications of the Association for Information Systems (CAIS)},
  year = {2015},
  volume = {37},
  pages = {154--204},
  url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=3873&context=cais},
  note = {Publication status: Published}
}

@article{BeckerDDSE2015BusinessProcess,
  author = {J Becker and P Delfmann and H-A Dietrich and M Steinhorst and M Eggert},
  title = {Business Process Compliance Checking --- Applying and Evaluating
a Generic Pattern Matching Approach for Conceptual Models in the Financial Sector},
  journal = {Information Systems Frontiers},
  year = {2015},
  volume = {17},
  doi = {10.1007/s10796-014-9529-y},
  note = {Publication status: In press}
}

@article{BeckerVBHS2015InSearchOf,
  author = {Jörg Becker and Jan {vom Brocke} and Marcel Heddier and Stefan Seidel},
  title = {In Search of Information Systems (Grand) Challenges},
  journal = {Business & Information Systems Engineering (BISE)},
  year = {2015},
  volume = {57},
  number = {6},
  pages = {377--390},
  doi = {10.1007/s12599-015-0394-0},
  url = {http://link.springer.com/content/pdf/10.1007%2Fs12599-015-0394-0.pdf},
  note = {Publication status: Published}
}

@article{BergenerDWW2015DetectingPotential,
  author = {P Bergener and P Delfmann and B Weiss and A Winkelmann},
  title = {Detecting Potential Weaknesses in Business Processes --- An Exploration of Semantic Pattern Matching in Process Models},
  journal = {Business Process Management Journal},
  year = {2015},
  volume = {21},
  number = {1},
  pages = {25--54},
  doi = {10.1108/BPMJ-07-2013-0103},
  url = {http://www.emeraldinsight.com/doi/pdfplus/10.1108/BPMJ-07-2013-0103},
  note = {Publication status: Published}
}

@article{BreukerDDS2015GraphTheory,
  author = {Dominic Breuker and Patrick Delfmann and Hanns-Alexander Dietrich and Matthias Steinhorst},
  title = {Graph Theory and Model Collection Management --- Conceptual Framework and Runtime Analysis of Selected Graph Algorithms},
  journal = {Information Systems and e-Business Management},
  year = {2015},
  volume = {13},
  number = {1},
  pages = {69--106},
  doi = {10.1007/s10257-014-0243-6},
  url = {http://link.springer.com/article/10.1007/s10257-014-0243-6},
  note = {Publication status: Published}
}

@article{DelfmannBMB2015Supporting,
  author = {Patrick Delfmann and Dominic Breuker and Martin Matzner and Jörg Becker},
  title = {Supporting Information Systems Analysis Through Conceptual Model Query --- The Diagramed Model Query Language (DMQL)},
  journal = {Communications of the Association for Information Systems (CAIS)},
  year = {2015},
  volume = {37},
  pages = {473--509},
  url = {http://aisel.aisnet.org/cais/vol37/iss1/24},
  note = {Publication status: Published}
}

@article{DelfmannSDB2015TheGeneric,
  author = {Patrick Delfmann and Matthias Steinhorst and Hanns-Alexander Dietrich and Jörg Becker},
  title = {The Generic Model Query Language GMQL --- Conceptual Specification, Implementation, and Runtime Evaluation},
  journal = {Information Systems},
  year = {2015},
  volume = {47},
  number = {1},
  pages = {129--177},
  doi = {10.1016/j.is.2014.06.003},
  note = {Publication status: Published}
}

@article{FellmannDKLLS2015SemanticTechnologies,
  author = {M Fellmann and P Delfmann and A Koschmider and R Laue and H Leopold and A Schoknecht},
  title = {Semantic Technologies in Business Process Modeling and Analysis. Part 1: Matching, Modeling Support, Correctness and Compliance},
  journal = {EMISA Forum},
  year = {2015},
  volume = {35},
  number = {1},
  pages = {15--31},
  note = {Publication status: Published}
}

@article{GassOKMN2015Conceptualizing,
  author = {O Gaß and K Ortbach and M Kretzer and A Maedche and B Niehaves},
  title = {Conceptualizing Individualization in Information Systems --- A Literature Review},
  journal = {Communications of the Association for Information Systems},
  year = {2015},
  volume = {1},
  note = {Publication status: Accepted}
}

@article{KoefferOJNH2015Innovation,
  author = {S Köffer and K Ortbach and I Junglas and B Niehaves and J Harris},
  title = {Innovation through BYOD? --- The Influence of IT Consumerization on Individual IT Innovation Behavior},
  journal = {Business & Information Systems Engineering (BISE)},
  year = {2015},
  volume = {57},
  number = {6},
  note = {Publication status: Published}
}

@article{OEksuezWCVRB2015SyncShareNorth,
  author = {A Öksüz and N Walter and D Compeau and R Vogl and D Rudolph and J Becker},
  title = {Sync&Share North Rhine-Westphalia: a case on a university-based cloud computing service provider},
  journal = {Journal of Information Technology Teaching Cases},
  year = {2015},
  volume = {5},
  number = {4},
  pages = {20--26},
  doi = {10.1057/jittc.2015.4},
  note = {Publication status: Published}
}

@article{PflanzlBSV2015Information,
  author = {Nicolas Pflanzl and Katrin Bergener and Armin Stein and Gottfried Vossen},
  title = {Information Systems Freshmen Teaching: Case Experience from Day One},
  journal = {International Journal of Information and Operations Management Education (IJIOME)},
  year = {2015},
  volume = {6},
  number = {1},
  pages = {49--69},
  doi = {10.1504/IJIOME.2015.073158},
  note = {Publication status: Published}
}

@article{PoeppelbussPN2015HowDoWeProgress,
  author = {Jens Poeppelbuss and Ralf Plattfaut and Bjoern Niehaves},
  title = {How Do We Progress? An Exploration of Alternate Explanations for BPM Capability Development},
  journal = {Communications of the Association for Information Systems},
  year = {2015},
  volume = {36},
  number = {1},
  doi = {10.17705/1CAIS.03601},
  url = {http://aisel.aisnet.org/cais/vol36/iss1/1/},
  note = {Publication status: Published}
}

@article{WalterON2015DesigningElectronic,
  author = {N Walter and K Ortbach and B Niehaves},
  title = {Designing Electronic Feedback --- Analyzing the Effects of Social Presence on Perceived Feedback Usefulness},
  journal = {International Journal of Human-Computer Studies},
  year = {2015},
  volume = {76},
  number = {forthcoming},
  note = {Publication status: Accepted}
}

@article{YadgarovaTS2015MultiAgent,
  author = {Y Yadgarova and V Taratukhin and E Skachko},
  title = {Multi-agent product life cycle environment. Interoperability issues},
  journal = {Lecture Notes in Business Information Processing},
  year = {2015},
  volume = {213},
  pages = {101--112},
  doi = {10.1007/978-3-662-47157-9_10},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84937398823&doi=10.1007%2f978-3-662-47157-9_10&partnerID=40&md5=2e74f9d65c81265d2534413bf4685f52},
  note = {Publication status: Published}
}

@inproceedings{BeckerCHS2015Icebricks,
  author = {Jörg Becker and Nico Clever and Justus Holler and Maria Shitkova},
  title = {icebricks --- Mobile Application for Business Process Modeling},
  booktitle = {New Horizons in Design Science: Broadening the Research Agenda},
  pages = {361--365},
  editor = {B Donnellan and M Helfert and J Kenneally and D VanderMeer and M Rothenberger and R Winter},
  year = {2015},
  publisher = {Springer},
  address = {Dublin, Ireland},
  isbn = {978-3-319-18714-3},
  note = {Publication status: Published}
}

@inproceedings{BeverungenKBM2015WillTheyDie,
  author = {Daniel Beverungen and Benjamin Klör and Sebastian Bräuer and Markus Monhof},
  title = {Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries},
  booktitle = {Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster},
  url = {http://aisel.aisnet.org/ecis2015_rip/36},
  note = {Publication status: Published}
}

@inproceedings{ChasinS2015TakingPeerToPeer,
  author = {F Chasin and H Scholta},
  title = {Taking Peer-to-Peer Sharing and Collaborative Consumption onto the Next Level --- New Opportunities and Challenges for E-Government},
  booktitle = {Proceedings of the 23$^{rd}$ European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster, Germany},
  url = {http://aisel.aisnet.org/ecis2015_cr/27/},
  note = {Publication status: Published}
}

@inproceedings{ChasinMLWB2015TheLawThe,
  author = {Friedrich Chasin and Martin Matzner and Matthias Löchte and Verena Wiget and Jörg Becker},
  title = {The Law: The Boon and Bane of IT-enabled Peer-to-Peer Sharing and Collaborative Consumption Services},
  booktitle = {Proceedings der 12. Internationalen Tagung Wirtschaftsinformatik (WI 2015)},
  pages = {332--347},
  editor = {Oliver Thomas and Frank Teuteberg},
  year = {2015},
  address = {Osnabrück},
  url = {http://www.wi2015.uni-osnabrueck.de/Files//WI2015-D-14-00163.pdf},
  note = {Publication status: Published}
}

@inproceedings{DelfmannH2015Supporting,
  author = {P Delfmann and S Höhenberger},
  title = {Supporting Business Process Improvement through Business Process Weakness Pattern Collections},
  booktitle = {Proceedings der 12. Internationalen Tagung Wirtschaftsinformatik (WI 2015)},
  pages = {378--392},
  editor = {O Thomas and F Teuteberg},
  year = {2015},
  address = {Osnabrück, Deutschland},
  url = {http://www.wi2015.uni-osnabrueck.de/Files/WI2015-D-14-00279.pdf},
  note = {Publication status: Published}
}

@inproceedings{DillonDHRK2015ALongitudinal,
  author = {Stuart Dillon and Eric Deakins and Sara Hofmann and Michael Räckers and Thomas Kohlborn},
  title = {A Longitudinal Study of Local E-Government Development: The Policy Maker Perspective},
  booktitle = {Proceedings of the 23$^{rd}$ European Conference on Informtion Systems (ECIS)},
  year = {2015},
  address = {Münster, Germany},
  note = {Publication status: Published}
}

@inproceedings{GalBC2015PatternsOf,
  author = {U Gal and N Berente and F Chasin},
  title = {Patterns of Discourse for Digital Technologies in the Era of Incremental Change},
  booktitle = {Proceedings of the Annual Meeting of the Academy of Management (AOM 2015)},
  year = {2015},
  address = {Vancouver, Canada},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaSSM2015AGenderPerspective,
  author = {Elena Gorbacheva and Armin Stein and Theresa Schmiedel and Oliver Müller},
  title = {A Gender Perspective on Business Process Management Competences Offered on Professional Online Social Networks},
  booktitle = {Proceedings of the 23$^{rd}$ European Conference on Information Systems (ECIS)},
  pages = {Paper 59},
  series = {Proceedings of the European Conference on Information Systems (ECIS)},
  year = {2015},
  address = {Münster, Germany},
  doi = {10.18151/7217329},
  note = {Publication status: Published}
}

@inproceedings{Holler2015AVersioning,
  author = {Justus Holler},
  title = {A Versioning and Commenting Approach for Enhancing Group Efficiency in Collaborative Web-Based Business Process Modeling Tools},
  booktitle = {Proceedings of the Conference on Information, Process, and Knowledge Management},
  year = {2015},
  address = {Lissabon, Portugal},
  note = {Publication status: Accepted}
}

@inproceedings{KloerBBPM2015AMarketFor,
  author = {Benjamin Klör and Daniel Beverungen and Sebastian Bräuer and Florian Plenter and Markus Monhof},
  title = {A Market for Trading Used Electric Vehicle Batteries --- Theoretical Foundations and Information Systems},
  booktitle = {Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster},
  url = {http://aisel.aisnet.org/ecis2015_cr/105},
  note = {Publication status: Published}
}

@inproceedings{KloerBBM2015ADomainSpecific,
  author = {Benjamin Klör and Sebastian Bräuer and Daniel Beverungen and Markus Monhof},
  title = {A Domain-Specific Modeling Language for Electric Vehicle Batteries},
  booktitle = {Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015)},
  pages = {1038--1054},
  year = {2015},
  address = {Osnabrück},
  url = {http://www.wi2015.uni-osnabrueck.de/Files//WI2015-D-14-00311.pdf},
  note = {Publication status: Published}
}

@inproceedings{Koeffer2015DesigningThe,
  author = {S Köffer},
  title = {Designing the digital workplace of the future --- what scholars recommend to practitioners},
  booktitle = {Proceedings of the International Conference on Information Systems (ICIS 2015)},
  year = {2015},
  address = {Fort Worth, USA},
  note = {Publication status: Published}
}

@inproceedings{KoefferAON2015TheIntensified,
  author = {S Köffer and L Anlauf and K Ortbach and B Niehaves},
  title = {The Intensified Blurring of Boundaries between Work and Private Life through IT Consumerization},
  booktitle = {Proceedings of the 23$^{rd}$ European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster, Deutschland},
  note = {Publication status: Published}
}

@inproceedings{KoefferFN2015ITConsumerization,
  author = {S Köffer and E Fielt and B Niehaves},
  title = {IT Consumerization and its Effects on IT Business Value, IT Capabilities, and the IT Function},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS)},
  year = {2015},
  address = {Singapoore},
  note = {Publication status: Published}
}

@inproceedings{MatznerCT2015ToShareOrNot,
  author = {Martin Matzner and Friedrich Chasin and Lydia Todenhöfer},
  title = {To Share or Not to Share: Towards Understanding the Antecedents of Participation in IT-Enabled Sharing Services},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster, Germany},
  isbn = {978-3-00-050284-2},
  url = {http://publications.martin-matzner.de/11/},
  note = {Publication status: Published}
}

@inproceedings{MatznerVHHPC2015AMethodFor,
  author = {Martin Matzner and Moritz {von Hoffen} and Tobias Heide and Florian Plenter and Friedrich Chasin},
  title = {A Method for Measuring User Preferences in Information Systems Design Choices},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster, Germany},
  isbn = {978-3-00-050284-2},
  url = {http://publications.martin-matzner.de/12/1/ECIS2015_MethodQ.pdf},
  note = {Publication status: Published}
}

@inproceedings{MonhofBKB2015ExtendingBattery,
  author = {Markus Monhof and Daniel Beverungen and Benjamin Klör and Sebastian Bräuer},
  title = {Extending Battery Management Systems for Making Informed Decisions on Battery Reuse},
  booktitle = {New Horizons in Design Science: Broadening the Research Agenda},
  pages = {447--454},
  series = {Lecture Notes in Computer Science},
  volume = {9073},
  editor = {Brian Donnellan and Markus Helfert and Jim Kenneally and Debra VanderMeer and Marcus Rothenberger and Robert Winter},
  year = {2015},
  publisher = {Springer International Publishing},
  address = {Dublin, Ireland},
  doi = {10.1007/978-3-319-18714-3_37},
  url = {https://link.springer.com/content/pdf/10.1007%2F978-3-319-18714-3.pdf},
  note = {Publication status: Published}
}

@inproceedings{Ortbach2015Unraveling,
  author = {K Ortbach},
  title = {Unraveling the Effect of Personal Innovativeness on Bring-Your-Own-Device (BYOD) Intention --- The Role of Perceptions towards Enterprise-Provided and Privately-Owned Technologies},
  booktitle = {Proceedings of the 23$^{rd}$ European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster, Deutschland},
  note = {Publication status: Accepted}
}

@inproceedings{OrtbachWO2015AreYouReady,
  author = {K Ortbach and N Walter and A Öksüz},
  title = {Are You Ready to Lose Control? --- A Theory on the Role of Trust and Risk Perception on Bring-Your-Own-Device Policy and Information System Service Quality},
  booktitle = {Proceedings of the 23$^{rd}$ European Conference on Information Systems (ECIS 2015)},
  year = {2015},
  address = {Münster, Deutschland},
  note = {Publication status: Published}
}

@inproceedings{ScholtaBWBK2015Standardization,
  author = {H Scholta and D Balta and P Wolf and J Becker and H Krcmar},
  title = {Standardization of Service Descriptions, Process Models and Forms in Public Administrations: Results from a Survey in Germany},
  booktitle = {Electronic Government and Electronic Participation: Joint Proceedings of Ongoing Research, PhD Papers, Posters and Workshops of IFIP EGOV and ePart 2015},
  pages = {245--252},
  series = {Innovation and the Public Sector},
  volume = {22},
  editor = {E Tambouris and H J Scholl and M Janssen and M A Wimmer and K Tarabanis and M Gascó and B Klievink and I Lindgren and M Milano and P Panagiotopoulos and T A Pardo and P Parycek and Ø Sæbø},
  year = {2015},
  publisher = {IOS Press},
  address = {Amsterdam},
  doi = {10.3233/978-1-61499-570-8-245},
  url = {http://ebooks.iospress.nl/volumearticle/40828},
  note = {Publication status: Published}
}

@inproceedings{ShitkovaTB2015TowardsAMethodology,
  author = {M Shitkova and V Taratukhin and J Becker},
  title = {Towards a Methodology and a Tool for Modeling Clinical Pathways},
  booktitle = {Proceedings of the The 5$^{th}$ International Conference on Current and Future Trends of Information and Communication Technologies in Healthcare (ICTH 2015)},
  year = {2015},
  address = {Berlin, Deutschland},
  note = {Publication status: Accepted}
}

@inproceedings{ShitkovaCHB2015TowardsIncreased,
  author = {Maria Shitkova and Nico Clever and Justus Holler and Jörg Becker},
  title = {Towards Increased Comparability of Business Process Models --- Design, Implementation and Evaluation of Semantic Standardization Functionality},
  booktitle = {Proceedings of the 17$^{th}$ IEEE International Conference on Business Informatics (CBI) 2015},
  pages = {143--150},
  year = {2015},
  address = {Lisbon, Portugal},
  note = {Publication status: Published}
}

@inproceedings{ShitkovaHHCB2015TowardsUsability,
  author = {Maria Shitkova and Justus Holler and Tobias Heide and Nico Clever and Jörg Becker},
  title = {Towards Usability Guidelines for Mobile Websites and Applications},
  booktitle = {Proceedings of the 12. Internationalen Tagung Wirtschaftsinformatik},
  pages = {1603--1617},
  editor = {O Thomas and F Teuteberg},
  year = {2015},
  address = {Osnabrück, Germany},
  note = {Publication status: Published}
}

@inproceedings{SimonsWFW2015DoGoodGamers,
  author = {Alexander Simons and Markus Weinmann and Stefan Fleischer and Isabell Wohlgenannt},
  title = {Do Good Gamers Make Good Students? Sid Meier's Civilization and Performance Prediction},
  booktitle = {Proceedings of the 36$^{th}$ International Conference on Information Systems (ICIS 2015)},
  year = {2015},
  address = {Fort Worth, Texas, USA},
  note = {Publication status: Published}
}

@inproceedings{TaratukninY2015AFuzzyLogic,
  author = {V Taratuknin and Y Yadgarova},
  title = {A fuzzy logic approach for product configuration and requirements management},
  booktitle = {Proceedings of the 37$^{th}$ Annual Conference of the North American Fuzzy Information, NAFIPS 2015},
  volume = {2015-September},
  year = {2015},
  address = {Redmond, Washington},
  doi = {10.1109/NAFIPS-WConSC.2015.7284191},
  url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84961875473&doi=10.1109%2fNAFIPS-WConSC.2015.7284191&partnerID=40&md5=ef9e67a8913170bd821fd42b0553e90f},
  note = {Publication status: Published}
}

@inproceedings{VonHoffenMC2015DesigningAn,
  author = {Moritz {von Hoffen} and Martin Matzner and Friedrich Chasin},
  title = {Designing an Ontology-based Web Directory for the Discovery of Sharing and Collaborative Consumption Platforms},
  booktitle = {Proceedings of the 17$^{th}$ IEEE Conference on Business Informatics (CBI 2015)},
  pages = {108--115},
  year = {2015},
  publisher = {IEEE},
  address = {Lissabon, Portugal},
  doi = {10.1109/CBI.2015.37},
  note = {Publication status: Published}
}

@book{BeckerNPOPVM2015ServiceDesign,
  author = {J Becker and B Niehaves and J Pöppelbuß and K Ortbach and R Plattfaut and M Voigt and A Malsbender},
  title = {Service Design --- Mit der Quadromo-Methode von der Idee zum Konzept},
  year = {2015},
  publisher = {Springer Gabler},
  isbn = {978-3-662-46580-6},
  doi = {10.1007/978-3-662-46581-3},
  note = {Publication status: Published}
}

@book{BeverungenFGMS2015Dienstleistungsinnovationen,
  editor = {Daniel Beverungen and Christian Fabry and Walter Ganz and Martin Matzner and Gerhard Satzger},
  title = {Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen},
  year = {2015},
  publisher = {Fraunhofer-Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-0843-2},
  url = {http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2015/02/Dienstleistungsinnovationen-fuer-Elektromobilitaet_Maerkte-Geschaeftsmodelle-Koop_2015.pdf},
  note = {Publication status: Published}
}

@book{VomBrockeSHT2015GrandSocietal,
  editor = {Jan {vom Brocke} and Armin Stein and Sara Hofmann and Sanja Tumbas},
  title = {Grand Societal Challenges in Information Systems Research and Education --- Ideas from the ERCIS Virtual Seminar Series},
  series = {SpringerBriefs in Information Systems},
  year = {2015},
  publisher = {Springer},
  isbn = {978-3-319-15027-7},
  doi = {10.1007/978-3-319-15027-7},
  note = {Publication status: Published}
}

@incollection{BeverungenBGHKMNOPRSWZ2015EndOfLifeSolutions,
  author = {Daniel Beverungen and Sebastian Bräuer and André Gierke and Kei Hirose and Benjamin Klör and Markus Monhof and Sascha Nowak and Shahmahmood Obeidi and Florian Plenter and Timo Ratzke and Alexander Stieger and Christoph Wieczorek and Simon Zenz},
  title = {End-Of-Life Solutions für Traktionsbatterien (EOL-IS)},
  booktitle = {Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen},
  edition = {1.},
  pages = {52--75},
  editor = {Daniel Beverungen and Christian Fabry and Walter Ganz and Martin Matzner and Gerhard Satzger},
  year = {2015},
  publisher = {Fraunhofer-Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-0843-2},
  url = {http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2015/02/Dienstleistungsinnovationen-fuer-Elektromobilitaet_Maerkte-Geschaeftsmodelle-Koop_2015.pdf},
  note = {Publication status: Published}
}

@incollection{BreukerDMB2015DesigningAnd,
  author = {Dominic Breuker and Patrick Delfmann and Martin Matzner and Jörg Becker},
  title = {Designing and Evaluating an Interpretable Predictive Modeling Technique for Business Processes},
  booktitle = {BPM 2014 International Workshops},
  pages = {541--553},
  series = {Lecture Notes in Business Information Processing},
  volume = {202},
  editor = {Fabiana Fournier and Jan Mendling},
  year = {2015},
  publisher = {Springer},
  address = {Berlin},
  isbn = {978-3-319-15894-5},
  doi = {10.1007/978-3-319-15895-2_46},
  url = {http://fluxicon.com/blog/wp-content/uploads/2015/01/DeMiMoP-2014-Predictive-BPM.pdf},
  note = {Publication status: Published}
}

@incollection{DolenskyLG2015HowCanInformation,
  author = {Adrian Dolensky and Stefan Laube and Elena Gorbacheva},
  title = {How Can Information Systems Help to Make Policymaking Be More Sensitive to Global Long-Term Perspectives?},
  booktitle = {Grand Societal Challenges in Information Systems Research and Education},
  edition = {1},
  pages = {21--30},
  series = {SpringerBriefs in Information Systems},
  editor = {Brocke Jan Vom and Armin Stein and Sara Hofmann and Sanja Tumbas},
  year = {2015},
  publisher = {Springer International Publishing},
  isbn = {978-3-319-15027-7},
  issn = {2192-4929},
  doi = {10.1007/978-3-319-15027-7_3},
  note = {Publication status: Published}
}

@incollection{MatznerVHHLPBFCWTBBB2015CrowdsourcingLadedienste,
  author = {Martin Matzner and Moritz {von Hoffen} and Tobias Heide and Matthias Löchte and Florian Plenter and Stefan Benthaus and Sebastian Fronc and Friedrich Chasin and Verena Wiget and Lydia Todenhöfer and Klaus Backhaus and Jörg Becker and Margret Borchert},
  title = {Crowdsourcing-Ladedienste durch Kleinanbieter als innovatives Geschäftsmodell (CrowdStrom)},
  booktitle = {Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen},
  pages = {129--142},
  editor = {Daniel Beverungen and Christian Fabry and Walter Ganz and Martin Matzner and Gerhard Satzger},
  year = {2015},
  publisher = {Fraunhofer-Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-0843-2},
  url = {http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2015/02/Dienstleistungsinnovationen-fuer-Elektromobilitaet_Maerkte-Geschaeftsmodelle-Koop_2015.pdf#page=130},
  note = {Publication status: Published}
}

@incollection{NiehavesMKSOGW2015WeChange,
  author = {B Niehaves and A Mädche and S Köffer and S Schacht and K Ortbach and O Gaß and N Walter},
  title = {WeChange --- Eine demografiesensible Supportplattform zur Wissensvernetzung in Unternehmen},
  booktitle = {Exploring Demographics --- Transdisziplinäre Perspektiven zur Innovationsfähigkeit im demografischen Wandel},
  pages = {619--629},
  editor = {S Jeschke and A Richert and F Hees and C Jooß},
  year = {2015},
  publisher = {Springer},
  note = {Publication status: Published}
}

@phdthesis{Hofmann2015CitizensAdoption,
  author = {Sara Hofmann},
  title = {Citizens' Adoption of Electronic Government Services --- Recommendations for Government Communication and Service Provision on Social Networking Sites},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2015},
  note = {Publication status: Published}
}

@phdthesis{Holler2015ToolSupport,
  author = {Justus Holler},
  title = {Tool Support for Consultants in Business Process Modeling Projects --- Design and Evaluation of the Business Process Modeling Tool icebricks},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2015},
  note = {Publication status: Published}
}

@phdthesis{OEksuez2015BuildingTrust,
  author = {Ayten Öksüz},
  title = {Building Trust through Websites in the Context of Cloud Computing},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2015},
  note = {Publication status: Published}
}

@phdthesis{Ortbach2015ITConsumerization,
  author = {Kevin Ortbach},
  title = {IT Consumerization and Individualization of Information Systems --- Antecedents, Effects, and Managerial Implications},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2015},
  note = {Publication status: Published}
}

@phdthesis{Walter2015BuildingTrust,
  author = {Nicolai Walter},
  title = {Building Trust through Social Presence in Online Environments --- A General Evaluation and the Application in the Cloud Computing Context},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2015},
  note = {Publication status: Published}
}

@misc{ChasinMR2015PrivateProviders,
  author = {Friedrich Chasin and Martin Matzner and Fritz Rettberg},
  title = {Private Providers of Climate-Neutral Electric Vehicle Charging Services --- Enabling Remote Access to Self-Produced Energy at Other Peoples' Charging Points},
  year = {2015},
  howpublished = {Poster session presented at the Energy Informatics & Management (EIM 2015)},
  url = {http://publications.martin-matzner.de/16/1/EIM2015.pdf},
  note = {Publication status: Published}
}

@misc{ShitkovaVBR2015ChoiceOfANeuroIS,
  author = {M Shitkova and J {vom Brocke} and R Riedl},
  title = {Choice of a NeuroIS Tool: An AHP-Based Approach},
  year = {2015},
  howpublished = {Poster session presented at the Gmunden Retreat on NeuroIS 2015},
  doi = {10.1007/978-3-319-18702-0_7},
  note = {Publication status: Published}
}

@article{KoefferB2015WarumUniversitaeten,
  author = {S Köffer and D Breuker},
  title = {Warum Universitäten Online- und Offlinelernwelten miteinander verknüpfen müssen},
  journal = {Was bildet ihr uns ein? Bildungsblog der jungen Generation},
  year = {2015},
  volume = {1},
  url = {http://wasbildetihrunsein.de/2015/06/30/warum-universitaeten-online-und-offlinelernwelten-miteinander-verknuepfen-muessen/},
  note = {Publication status: Published}
}

@article{KoefferSWN2015MitPersonenindividuellen,
  author = {S Köffer and S Schacht and N Walter and B Niehaves},
  title = {Mit personenindividuellen IT-Systemen auf demografische Unterschiede reagieren},
  journal = {praeview --- Zeitschrift für innovative Arbeitsgestaltung und Prävention},
  year = {2015},
  volume = {01},
  note = {Publication status: Published}
}

@techreport{MatznerPBTFWLCVHBBB2015DasCrowdStromGeschaeftsmodell,
  author = {Martin Matzner and Florian Plenter and Stefan Benthaus and Lydia Todenhöfer and Sebastian Fronc and Verena Wiget and Matthias Löchte and Friedrich Chasin and Moritz {von Hoffen} and Klaus Backhaus and Jörg Becker and Margret Borchert},
  title = {Das CrowdStrom-Geschäftsmodell},
  institution = {Institut für Wirtschaftsinformatik},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {137},
  volume = {137},
  editor = {J Becker and B Hellingrath and S Klein and H Kuchen and U Müller-Funk and H Trautmann and G Vossen},
  year = {2015},
  address = {Münster},
  url = {https://www.wi.uni-muenster.de/sites/default/files/public/research/arbeitsberichte/ab137.pdf},
  note = {Publication status: Published}
}

@techreport{NiehavesKO2015Gefaehrliche,
  author = {B Niehaves and S Köffer and K Ortbach},
  title = {Gefährliche Ignoranz? --- Bring-Your-Own-Device, IT Consumerization und Co in der öffentlichen Verwaltung},
  institution = {},
  editor = {Nationales E-Government Kompetenzzentrum e.V.},
  year = {2015},
  address = {Berlin},
  url = {http://www.negz.org/downloads},
  note = {Publication status: Published}
}

@article{BeckerBKRS2014OnTheOntological,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Hans Peter Rauer and Daniel Sigge},
  title = {On the Ontological Expressiveness of Conceptual Modeling Grammars for Service
Productivity Management},
  journal = {Information Systems and e-Business Management},
  year = {2014},
  volume = {12},
  number = {3},
  pages = {337--365},
  doi = {10.1007/s10257-013-0219-y},
  url = {http://link.springer.com/article/10.1007%2Fs10257-013-0219-y},
  note = {Publication status: Published}
}

@article{Beverungen2014ExploringThe,
  author = {Daniel Beverungen},
  title = {Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines},
  journal = {Business and Information Systems Engineering},
  year = {2014},
  volume = {6},
  number = {4},
  pages = {191--202},
  doi = {10.1007/s12599-014-0335-3},
  note = {Publication status: Published}
}

@article{Beverungen2014UEberDasZusammenwirken,
  author = {Daniel Beverungen},
  title = {Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen},
  journal = {WIRTSCHAFTSINFORMATIK},
  year = {2014},
  volume = {56},
  number = {4},
  pages = {209--222},
  doi = {10.1007/s11576-014-0425-3},
  note = {Publication status: Published}
}

@article{DelfmannDSB2014Comprehensive,
  author = {Patrick Delfmann and Hanns-Alexander Dietrich and Matthias Steinhorst and Jörg Becker},
  title = {Comprehensive Tool Support for Enterprise Modeling and Evaluation},
  journal = {International Journal of Information System Modeling and Design},
  year = {2014},
  volume = {5},
  number = {3},
  pages = {26--54},
  doi = {10.4018/ijismd.2014070102},
  note = {Publication status: Published}
}

@article{GorbachevaCBCN2014ICTInterventions,
  author = {Elena Gorbacheva and Annemieke Craig and Jenine Beekhuyzen and Jo Coldwell-Neilson},
  title = {ICT Interventions for Girls: Factors Influencing ICT Career Intentions},
  journal = {Australasian Journal of Information Systems (AJIS)},
  year = {2014},
  volume = {18},
  number = {3},
  pages = {289--302},
  note = {Publication status: Published}
}

@article{KnackstedtHB2014Conceptual,
  author = {Ralf Knackstedt and Marcel Heddier and Jörg Becker},
  title = {Conceptual Modeling in Law: An Interdisciplinary Research Agenda},
  journal = {Communications of the AIS (CAIS)},
  year = {2014},
  volume = {34},
  number = {1},
  url = {http://aisel.aisnet.org/cais/vol34/iss1/36/},
  note = {Publication status: Published}
}

@article{Koeffer2014DerWegAusDer,
  author = {S Köffer},
  title = {Der Weg aus der digitalen Raucherzone. Mit mehr Individualität zu stärkerer digitaler Selbstbestimmung},
  journal = {360° Journal},
  year = {2014},
  volume = {2014},
  number = {1/2014},
  pages = {82--89},
  note = {Publication status: Published}
}

@article{KoefferON2014ExploringThe,
  author = {S Köffer and K Ortbach and B Niehaves},
  title = {Exploring the Relationship between IT Consumerization and Job Performance: A theoretical framework for future research},
  journal = {Communications of the Association for Information Systems},
  year = {2014},
  volume = {35},
  number = {1},
  note = {Publication status: Published}
}

@article{MuellerSGVB2014TowardsATypology,
  author = {Oliver Müller and Theresa Schmiedel and Elena Gorbacheva and Jan {vom Brocke}},
  title = {Towards a typology of business process management professionals: identifying patterns of competences through latent semantic analysis},
  journal = {Enterprise Information Systems (EIS)},
  year = {2014},
  volume = {8},
  pages = {1--31},
  note = {Publication status: Published}
}

@article{NiehavesP2014InternetAdoption,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Internet adoption by the elderly: employing IS technology acceptance theories for understanding the age-related digital divide},
  journal = {European Journal of Information Systems},
  year = {2014},
  volume = {23},
  number = {6},
  pages = {708--726},
  doi = {10.1057/ejis.2013.19},
  note = {Publication status: Published}
}

@article{NiehavesPPB2014BPMCapability,
  author = {Björn Niehaves and Jens Pöppelbuß and Ralf Plattfaut and Jörg Becker},
  title = {BPM Capability Development --- A Matter of Contingencies},
  journal = {Business Process Management Journal},
  year = {2014},
  volume = {20},
  number = {1},
  pages = {90--106},
  doi = {10.1108/BPMJ-07-2012-0068},
  note = {Publication status: Published}
}

@article{SteinHKB2014Configuring,
  author = {Armin Stein and Marcel Heddier and Ralf Knackstedt and Jörg Becker},
  title = {Configuring the Supply Chain Operations Reference Model},
  journal = {International Journal of Engineering, Science and Technology (IJEST)},
  year = {2014},
  volume = {6},
  number = {3},
  pages = {17--29},
  doi = {10.4314/ijest.v6i3.2S},
  url = {http://www.ajol.info/index.php/ijest/article/view/102738/93004},
  note = {Publication status: Published}
}

@article{VonHoffenU2014LinkedOpen,
  author = {Moritz {von Hoffen} and Abdulbaki Uzun},
  title = {Linked Open Data for Context-aware Services: Analysis, Classification and Context Data Discovery},
  journal = {International Journal of Semantic Computing (IJSC)},
  year = {2014},
  volume = {8},
  number = {4},
  pages = {1--25},
  doi = {10.1142/S1793351X14002056},
  note = {Publication status: Published}
}

@inproceedings{AhrendWRDJ2014FederalInformation,
  author = {N Ahrend and P Wolf and M Räckers and A Dentschev and M Jurisch},
  title = {Federal Information Management --- Context and Effects},
  booktitle = {Proceedings of the 44. Jahrestagung der Gesellschaft für Informatik},
  year = {2014},
  address = {Stuttgart},
  note = {Publication status: Published}
}

@inproceedings{BeckerOKDN2014OldDogsAnd,
  author = {J Becker and K Ortbach and S Köffer and J Dageförde and B Niehaves},
  title = {Old Dogs and New Tricks --- Exploring the Benefits and Drawbacks of IT Consumerization in the Context of Aging Workforces},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI)},
  pages = {1860--1872},
  year = {2014},
  address = {Paderborn},
  isbn = {978-3-00-045311-3},
  note = {Publication status: Published}
}

@inproceedings{BeckerBDM2014DesigningAnd,
  author = {Jörg Becker and Dominik Breuker and Patrick Delfmann and Martin Matzner},
  title = {Designing and Implementing a Framework for Event-based Predictive Modelling of Business Processes},
  booktitle = {Proceedings of the International Workshop: Evolution of Information Systems and their Design Methods (EMISA 2014)},
  pages = {71--84},
  series = {LNI},
  volume = {P-234},
  editor = {Fernand Feltz and Bela Mutschler and Benoît Otjacques},
  year = {2014},
  publisher = {Gesellschaft für Informatik e.V. (GI)},
  address = {Bonn},
  isbn = {978-3-88579-628-2},
  issn = {1617-5468},
  url = {http://cs.emis.de/LNI/Proceedings/Proceedings234/71.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerHOK2014TheEffectOf,
  author = {Jörg Becker and Marcel Heddier and Ayten Öksüz and Ralf Knackstedt},
  title = {The Effect of Providing Visualizations in Privacy Policies on Trust in Data Privacy and Security},
  booktitle = {Proceedings of the 47$^{th}$ Hawaii International Conference on System Sciences (HICSS)},
  year = {2014},
  address = {Waikoloa, Hawai'i, USA},
  note = {Publication status: Published}
}

@inproceedings{BoehleHCH2014TowardsACommon,
  author = {C. Böhle and B. Hellingrath and A. Cordes and S. Höhenberger},
  title = {Towards a Common Reference Architecture for the Multidisciplinary Subject of Cyber-Physical Systems},
  booktitle = {MKWI 2014 --- Multikonferenz Wirtschaftsinformatik},
  pages = {363--375},
  editor = {D Kundisch and L Suhl and  Beckmann and  L},
  year = {2014},
  address = {Paderborn},
  note = {Publication status: Published}
}

@inproceedings{BreukerM2014Performances,
  author = {D Breuker and M Matzner},
  title = {Performances of Business Processes and Organizational Routines: Similar Research Problems, Different Research Methods --- A Literature Review},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS 2014)},
  year = {2014},
  address = {Tel Aviv, Israel},
  isbn = {978-0-9915567-0-0},
  url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1242&context=ecis2014},
  note = {Publication status: Published}
}

@inproceedings{Breuker2014TowardsModelDriven,
  author = {Dominic Breuker},
  title = {Towards Model-Driven Engineering for Big Data Analytics --- An Exploratory Analysis of Domain-Specific Languages for Machine Learning},
  booktitle = {Proceedings of the 47$^{th}$ Hawaii International Conference on System Sciences (HICSS-47)},
  year = {2014},
  address = {Waikoloa, Big Island, USA},
  note = {Publication status: Published}
}

@inproceedings{BreukerDSD2014OutliningA,
  author = {Dominic Breuker and Hanns-Alexander Dietrich and Matthias Steinhorst and Patrick Delfmann},
  title = {Outlining a Graphical Model Query Approach Based on Graph Matching},
  booktitle = {Proceedings of the International Workshop: Evolution of Information Systems and their Design Methods (EMISA 2014)},
  pages = {37--51},
  series = {LNI},
  volume = {P-234},
  year = {2014},
  address = {Luxembourg},
  note = {Publication status: Published}
}

@inproceedings{CarneinQHMB2014Laiengerechte,
  author = {Matthias Carnein and Erwin Quiring and Andreas Haack and Andreas Möhring and Jörg Becker},
  title = {Laiengerechte Erzeugung von 3D-Animationen am Beispiel von textuellen Unfallbeschreibungen},
  booktitle = {Proceedings of the 17$^{th}$ International Legal Informatics Symposium (IRIS '14)},
  pages = {473--480},
  editor = {Erich Schweighofer and Franz Kummer and Walter Hötzendorfer},
  year = {2014},
  address = {Salzburg, Austria},
  isbn = {978-3-85403-302-8},
  url = {http://jusletter-it.weblaw.ch/issues/2014/IRIS/2544.html},
  note = {Publication status: Published}
}

@inproceedings{Chasin2014Sustainability,
  author = {Friedrich Chasin},
  title = {Sustainability: Are We All Talking About the Same Thing. State-of-the-Art and Proposals for an Integrative Definition of Sustainability in Information Systems},
  booktitle = {Proceedings of the ICT for Sustainability},
  pages = {342--351},
  year = {2014},
  address = {Stockholm, Sweden},
  isbn = {978-94-62520-22-6},
  issn = {2352-538x},
  url = {http://www.atlantis-press.com/php/pub.php?publication=ict4s-14&frame=http%3A//www.atlantis-press.com/php/paper-details.php%3Ffrom%3Dauthor+index%26id%3D13460%26querystr%3Dauthorstr%253DC%2526publication%253Dict4s-14},
  note = {Publication status: Published}
}

@inproceedings{ColdwellNeilsonCGB2014TheImpactOf,
  author = {Jo Coldwell-Neilson and Annemieke Craig and Elena Gorbacheva and Jenine Beekhuyzen},
  title = {The Impact of IT Intervention Programs for Girls},
  booktitle = {Proceedings of the Second Conference on Gender and IT Appropriation (genderIT 2014)},
  year = {2014},
  address = {Siegen, Germany},
  isbn = {978-1-4503-2105-1},
  note = {Publication status: Published}
}

@inproceedings{DangelmaierSDSM2014Information,
  author = {W Dangelmaier and T Sommer-Dittrich and J Streichhan and M Monhof},
  title = {Information Systems for Composite Materials: Requirements and Challenges},
  booktitle = {Proceedings of the 3$^{rd}$ International Conference on Advanced Materials Design and Mechanics, ICAMDM 2014},
  pages = {59--62},
  series = {Applied Mechanics and Materials},
  volume = {597},
  organization = {Daimler AG; Universitat Paderborn},
  year = {2014},
  publisher = {Trans Tech Publications Ltd},
  address = {Singapur},
  isbn = {9783038351771},
  issn = {1660-9336},
  doi = {10.4028/www.scientific.net/AMM.597.59},
  note = {Publication status: Published}
}

@inproceedings{DelfmannDHS2014ALanguageIndependent,
  author = {Patrick Delfmann and Hanns-Alexander Dietrich and Jean-Marie Havel and Matthias Steinhorst},
  title = {A Language-independent Model Query Tool},
  booktitle = {Advancing the Impact of Design Science: Moving from Theory to Practice},
  pages = {453--457},
  series = {Lecture Notes in Computer Science},
  volume = {8463},
  editor = {Monica Chiarini Tremblay and der Meer Debra Van and Marcus Rothenberger and  Ashish Gupta and Victoria Yoon},
  year = {2014},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  isbn = {978-3-319-06700-1},
  issn = {0302-9743},
  doi = {10.1007/978-3-319-06701-8_44},
  note = {Publication status: Published}
}

@inproceedings{DelfmannH2014Entwicklung,
  author = {Patrick Delfmann and Michael Hübers},
  title = {Entwicklung eines Katalogs von Regulationsmustern zur Unterstützung
der Compliance-Überprüfung von Geschäftsprozessen im Finanzsektor},
  booktitle = {Proceedings of the Dienstleistungsmodellierung (DLM 2014)},
  year = {2014},
  address = {Wien},
  note = {Publication status: Published}
}

@inproceedings{EichertMG2014TheImpactOf,
  author = {Felix A Eichert and Markus Monhof and Kalman Graffi},
  title = {The Impact of Routing Attacks on Pastry-Based P2P Online Social Networks},
  booktitle = {Proceedings of the Euro-Par 2014: Parallel Processing Workshops},
  pages = {347--358},
  series = {Lecture Notes in Computer Science},
  volume = {8805},
  year = {2014},
  publisher = {Springer},
  address = {Cham},
  doi = {10.1007/978-3-319-14325-5_30},
  note = {Publication status: Published}
}

@inproceedings{FedotovaTK2014Enterprise,
  author = {Alena Fedotova and Victor Taratoukhine and Yury Kupriyanov},
  title = {Enterprise Asset Management systems: Methods and techniques for life-cycle management of high-value complex products},
  booktitle = {Very Large Business Applications (VLBA)},
  pages = {69--78},
  year = {2014},
  publisher = {Shaker Verlag},
  address = {Aachen},
  isbn = {978-3-8440-2520-0},
  issn = {1438-8081},
  note = {Publication status: Published}
}

@inproceedings{FolmerHMRB2014AMethodFor,
  author = {E Folmer and M Heddier and M Matzner and M Räckers and J Becker},
  title = {A Method for Managing IT-Based Boundary Objects: Design and Application in the Public Sector},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS 2014)},
  year = {2014},
  address = {Tel Aviv, Israel},
  isbn = {978-0-9915567-0-0},
  url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1024&context=ecis2014},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaBCCN2014Longitudinal,
  author = {E. Gorbacheva and J. Beekhuyzen and A. Craig and J. Coldwell-Neilson},
  title = {Longitudinal Evaluation of ICT Intervention Programs for Girls},
  booktitle = {Proceedings of the 25$^{th}$ Australasian Conference on Information Systems (ACIS)},
  pages = {1--11},
  year = {2014},
  address = {Auckland, New Zealand},
  note = {Publication status: Published}
}

@inproceedings{GrossH2014ApplyingBusiness,
  author = {Stephan Groß and Justus Holler},
  title = {Applying Business Process Modeling Tools in Enterprise Resource Planning System Replacements --- A Case Study},
  booktitle = {Proceedings of the BMSD},
  year = {2014},
  address = {Luxembourg},
  note = {Publication status: Published}
}

@inproceedings{HavelSDD2014Supporting,
  author = {Jean-Marie Havel and Matthias Steinhorst and Hanns-Alexander Dietrich and Patrick Delfmann},
  title = {Supporting Terminological Standardization in Conceptual Models --- A Plugin for a Meta-Modelling Tool},
  booktitle = {Proceedings of the 22$^{nd}$ European Conference on Information Systems (ECIS) 2014},
  year = {2014},
  address = {Tel Aviv, Israel},
  url = {http://aisel.aisnet.org/ecis2014/proceedings/track06/1/},
  note = {Publication status: Published}
}

@inproceedings{Heddier2014Challenges,
  author = {Marcel Heddier},
  title = {Challenges for Legal Knowledge Management in Hospitals --- A Case Study},
  booktitle = {Tagungsband des 17. Internationalen Rechtsinformatik Symposions (IRIS)},
  pages = {113--120},
  editor = {E Schweighofer and F Kummer and W Hötzendorfer},
  year = {2014},
  address = {Salzburg, Austria},
  note = {Publication status: Published}
}

@inproceedings{HeddierBKB2014Integrating,
  author = {Marcel Heddier and Sebastian Bräuer and Ralf Knackstedt and Jörg Becker},
  title = {Integrating Regulatory Requirements into Information Systems Design and Implementation},
  booktitle = {Proceedings of the International Conference on Information Systems, ICIS 2014},
  year = {2014},
  address = {Auckland},
  url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1321&context=icis2014},
  note = {Publication status: Published}
}

@inproceedings{HeideSB2014NeuroKMSIntegrating,
  author = {T Heide and M Shitkova and J Becker},
  title = {NeuroKMS: Integrating Neuroscience into Knowledge Management for Assuring Data Quality},
  booktitle = {Proceedings of the Multikonferenz der Wirtschaftsinformatik 2014},
  pages = {1965--1977},
  year = {2014},
  address = {Paderborn},
  url = {http://www.mkwi2014.de/Content/Tagungsband_MKWI2014.pdf},
  note = {Publication status: Published}
}

@inproceedings{Heide2014EnhancingKnowledge,
  author = {Tobias Heide},
  title = {Enhancing Knowledge Management Systems with Social Network Functionalities by Integrating a Social Wall},
  booktitle = {Proceedings of the Multikonferenz der Wirtschaftsinformatik 2014},
  pages = {2321--2333},
  year = {2014},
  address = {Paderborn},
  url = {http://www.mkwi2014.de/Content/Tagungsband_MKWI2014.pdf},
  note = {Publication status: Published}
}

@inproceedings{Hofmann2014JustBecause,
  author = {S Hofmann},
  title = {Just because we can --- Governments' rationale for using social media},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS)},
  year = {2014},
  address = {Tel Aviv, Israel},
  url = {http://aisel.aisnet.org/ecis2014/proceedings/track23/11},
  note = {Publication status: Published}
}

@inproceedings{KloerBB2014ABusinessProcess,
  author = {Benjamin Klör and Sebastian Bräuer and Daniel Beverungen},
  title = {A Business Process Model for the Reverse Logistics of Used Electric Vehicle Batteries},
  booktitle = {Proceedings of the 44. Jahrestagung der Gesellschaft für Informatik (INFORMATIK 2014)},
  pages = {1631--1643},
  year = {2014},
  address = {Stuttgart},
  url = {http://subs.emis.de/LNI/Proceedings/Proceedings232/1631.pdf},
  note = {Publication status: Published}
}

@inproceedings{KloerBBM2014ITBasierte,
  author = {Benjamin Klör and Sebastian Bräuer and Daniel Beverungen and Martin Matzner},
  title = {IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014)},
  pages = {2047--2066},
  year = {2014},
  address = {Paderborn},
  url = {http://digital.ub.uni-paderborn.de/hs/download/pdf/1010308?originalFilename=true},
  note = {Publication status: Published}
}

@inproceedings{KoefferJCN2014DualUseOfMobile,
  author = {S Köffer and I Junglas and C Chiperi and B Niehaves},
  title = {Dual Use of Mobile IT and  Work-to-Life Conflict in the Context of IT Consumerization},
  booktitle = {Proceedings of the International Conference on Information Systems (ICIS 2014)},
  year = {2014},
  address = {Auckland, New Zealand},
  note = {Publication status: Published}
}

@inproceedings{KoefferOWNB2014Integration,
  author = {S Köffer and K Ortbach and N Walter and B Niehaves and J Becker},
  title = {Integration für alle! Die Intensivierung der Vermischung von Privat- und Arbeitsleben durch IT Consumerization},
  booktitle = {Proceedings of the 60. Frühjahrskongress der Gesellschaft für Arbeitswissenschaft},
  year = {2014},
  address = {München},
  note = {Publication status: Published}
}

@inproceedings{LangH2014IsFacebook,
  author = {M Lang and S Hofmann},
  title = {Is Facebook Ready for Open Government? A Quantitative Analysis amongst its Users},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI)},
  year = {2014},
  address = {Paderborn, Deutschland},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderPNB2014WhichBoundary,
  author = {Andrea Malsbender and Ralf Plattfaut and Bjoern Niehaves and Joerg Becker},
  title = {Which Boundary Objects are Applicable to Service Innovation? A Dynamic Capability Perspective},
  booktitle = {Proceedings of the 47$^{th}$ Hawaii International Conference on System Sciences (HICSS-47)},
  year = {2014},
  address = {Waikoloa, Big Island},
  doi = {10.1109/HICSS.2014.31},
  note = {Publication status: Published}
}

@inproceedings{MatznerS2014ProcessMining,
  author = {M Matzner and H Scholta},
  title = {Process Mining Approaches to Detect Organizational Properties in Cyber-Physical Systems},
  booktitle = {Proceedings of the 22$^{nd}$ European Conference on Information Systems (ECIS 2014)},
  year = {2014},
  address = {Tel Aviv, Israel},
  isbn = {978-0-9915567-0-0},
  url = {http://publications.martin-matzner.de/8/1/Ecis2014_1.pdf},
  note = {Publication status: Published}
}

@inproceedings{MoeserBB2014TowardsRisk,
  author = {Malte Möser and Rainer Böhme and Dominic Breuker},
  title = {Towards Risk Scoring of Bitcoin Transactions},
  booktitle = {Proceedings of the 1$^{st}$ Workshop on Bitcoin Research in Assocation with Financial Crypto 14},
  pages = {1--16},
  year = {2014},
  address = {Barbados},
  note = {Publication status: Published}
}

@inproceedings{OEksuezWMB2014WhyNegative,
  author = {A Öksüz and N Walter and S Montag and J Becker},
  title = {Why Negative Information is Positive --- Increasing Perceived Trustworthiness of Cloud Computing Providers through Risk Communication via Websites},
  booktitle = {Proceedings of the 13$^{th}$ Annual Workshop on HCI Research in MIS (SIGHCI 2014)},
  year = {2014},
  address = {Auckland, New Zealand},
  note = {Publication status: Published}
}

@inproceedings{OEksuez2014TurningDark,
  author = {Ayten Öksüz},
  title = {Turning Dark into White Clouds --- A Framework on Trust Building in Cloud Providers via Websites},
  booktitle = {Proceedings of the 20$^{th}$ Americas Conference on Information Systems},
  year = {2014},
  address = {Savannah, USA},
  note = {Publication status: Published}
}

@inproceedings{OEksuezWPB2014DesigningTrust,
  author = {Ayten Öksüz and Nicolai Walter and Thomas Pfeiffer and Jörg Becker},
  title = {Designing Trust in Websites --- An Evaluation of Leading Infrastructure as a Service Providers’ Websites},
  booktitle = {Proceedings of the 18$^{th}$ Pacific Asia Conference on Information Systems (PACIS 2014)},
  year = {2014},
  address = {Chengdu, China},
  note = {Publication status: Published}
}

@inproceedings{OrtbachBS2014DriversFor,
  author = {K Ortbach and T Brockmann and S Stieglitz},
  title = {Drivers for the Adoption of Mobile Device Management in Organizations},
  booktitle = {Proceedings of the 22$^{th}$ European Conference on Information Systems (ECIS)},
  year = {2014},
  address = {Tel Aviv, Isreal},
  isbn = {978-0-9915567-0-0},
  url = {http://aisel.aisnet.org/ecis2014/proceedings/track16/10},
  note = {Publication status: Published}
}

@inproceedings{OrtbachGKSWMN2014DesignPrinciples,
  author = {K Ortbach and O Gaß and S Köffer and S Schacht and N Walter and A Maedche and B Niehaves},
  title = {Design Principles for a Social Question and Answers Site: Enabling User-to-User Support in Organizations},
  booktitle = {Proceedings of the Advancing the Impact of Design Science: Moving from Theory to Practice},
  pages = {54--68},
  year = {2014},
  address = {Lecture Notes in Computer Science Volume 8463},
  note = {Publication status: Published}
}

@inproceedings{OrtbachR2014DoGoodThings,
  author = {Kevin Ortbach and Jan Recker},
  title = {Do good things and talk about them: A Theory of Academics Usage of Enterprise Social Networks for Impression Management Tactics},
  booktitle = {Proceedings of the International Conference on Information Systems (ICIS)},
  year = {2014},
  address = {Auckland, Neuseeland},
  note = {Publication status: Published}
}

@inproceedings{Rauer2014MeasuringService,
  author = {Hans Peter Rauer},
  title = {Measuring Service Productivity: The Case of a German Mobile Service Provider},
  booktitle = {Proceedings of the 47$^{th}$ Hawaii International Conference on System Sciences (HICSS) 2014},
  pages = {Paper 390},
  year = {2014},
  publisher = {IEEE Comput. Soc},
  address = {Waikoloa, Big Island},
  url = {http://www.computer.org/csdl/proceedings/hicss/2014/index.html},
  note = {Publication status: Published}
}

@inproceedings{Shitkova2014OnTheUsability,
  author = {M Shitkova},
  title = {On the Usability of Business Process Modeling Tools --- A Review and Research Agenda},
  booktitle = {Proceedings of the EMISA 2014: International Workshop: Evolution of Information Systems and their Design Methods},
  year = {2014},
  address = {Luxembourg},
  note = {Publication status: Published}
}

@inproceedings{ShitkovaHB2014ThePotentials,
  author = {M Shitkova and J Holler and J Becker},
  title = {The Potentials of Neuroscience Methods for Business Process Modeling Tools},
  booktitle = {Proceedings Gmunden Retreat on NeuroIS 2014},
  pages = {20--22},
  editor = {Fred Davis and René Riedl and Jan {vom Brocke} and Pierre-Majorique Léger and Adrian Randolph},
  year = {2014},
  address = {Gmunden, Austria},
  doi = {http://www.neurois.org/images/stories/2014/__Proceedings%202014.pdf},
  note = {Publication status: Published}
}

@inproceedings{TaratoukhineYS2014AFuzzyMultiAgent,
  author = {Victor Taratoukhine and Yulia Yadgarova and Ekaterina Skachko},
  title = {A fuzzy multi-agent approach for integrated product life cycle environment},
  booktitle = {Proceedings of the 4$^{th}$ World Conference on Soft Computing},
  pages = {256--260},
  series = {Conference series dedicated to the research heritage of Lotfi A. Zadeh University of California, Berkeley},
  editor = {Lotfi Zadeh and Ali Abbasov and Ronald Yager and Marek Reformat and Shahnaz Shahbazova},
  year = {2014},
  address = {Berkeley, California, USA},
  note = {Publication status: Published}
}

@inproceedings{TarchinskayaTB2014ExploringApplication,
  author = {Ekaterina Tarchinskaya and Victor Taratoukhine and Joerg Becker},
  title = {Exploring Application of Cloud Computing Concept to New Paradigms in Manufacturing},
  booktitle = {Very Large Business Applications (VLBA)},
  pages = {39--47},
  editor = {Helmut Krcmar and Klaus Turowski},
  year = {2014},
  publisher = {Shaker Verlag},
  address = {Aachen},
  isbn = {978-3-8440-2520-0},
  issn = {1438-8081},
  note = {Publication status: Published}
}

@inproceedings{UzunVHK2014EnablingSemantically,
  author = {A Uzun and M {von Hoffen} and A Küpper},
  title = {Enabling Semantically Enriched Data Analytics by Leveraging Topology-based Mobile Network Context Ontologies},
  booktitle = {Proceedings of the 4$^{th}$ International Conference on Web Intelligence, Mining and Semantics (WIMS '14)},
  pages = {35:1-35:6},
  series = {WIMS '14},
  year = {2014},
  publisher = {ACM},
  address = {New York, NY, USA},
  isbn = {978-1-4503-2538-7},
  doi = {10.1145/2611040.2611084},
  url = {http://doi.acm.org/10.1145/2611040.2611084},
  note = {Publication status: Published}
}

@inproceedings{VonHoffenUK2014AnalyzingThe,
  author = {M {von Hoffen} and A Uzun and A Küpper},
  title = {Analyzing the Applicability of the Linking Open Data Cloud for Context-Aware Services},
  booktitle = {Proceedings of the Eighth IEEE International Conference on Semantic Computing},
  pages = {159--166},
  year = {2014},
  address = {Newport Beach, California, USA},
  doi = {10.1109/ICSC.2014.27},
  note = {Publication status: Published}
}

@inproceedings{Walter2014DoYouTrust,
  author = {N Walter},
  title = {“Do you trust me?” --- A Structured Evaluation of Trust and Social Recommendation Agents},
  booktitle = {Proceedings of the 13$^{th}$ Annual Workshop on HCI Research in MIS (SIGHCI 2014)},
  year = {2014},
  address = {Auckland, New Zealand},
  note = {Publication status: Published}
}

@inproceedings{WalterKKON2014TheInfluence,
  author = {N Walter and S Katschewitz and S Köffer and K Ortbach and B Niehaves},
  title = {The Influence of Social Presence on User-to-user Support Procedures},
  booktitle = {Proceedings of the 22$^{nd}$ European Conference on Information Systems (ECIS 2014)},
  year = {2014},
  address = {Tel Aviv, Israel},
  note = {Publication status: Published}
}

@inproceedings{WalterOCVRDB2014SyncShareNorth,
  author = {N Walter and A Öksüz and D Compeau and R Vogl and D Rudolph and B Distel and J Becker},
  title = {Sync&Share North Rhine-Westphalia},
  booktitle = {Proceedings of the 22$^{nd}$ European Conference on Information Systems (ECIS 2014)},
  year = {2014},
  address = {Tel Aviv, Israel},
  isbn = {978-0-9915567-0-0},
  note = {Publication status: Published}
}

@inproceedings{WalterOWTB2014MayIHelpYou,
  author = {N Walter and A Öksüz and M Walterbusch and F Teuteberg and J Becker},
  title = {“May I help You?” Increasing Trust in Cloud Computing Providers through Social Presence and the Reduction of Information Overload},
  booktitle = {Proceedings of the 35$^{th}$ International Conference on Information Systems (ICIS)},
  year = {2014},
  address = {Auckland, New Zealand},
  note = {Publication status: Published}
}

@book{BeckerHHJKNRRSSSTWZ2014AnalyseDes,
  author = {Jörg Becker and Marcel Heddier and Sara Hofmann and Marlen Jurisch and Helmut Krcmar and Björn Niehaves and Michael Räckers and Hans Peter Rauer and John Schilling and Hendrik Scholta and Claudius Seidel and Basanta Thapa and Petra Wolf and Robert Zepic},
  title = {Analyse des Potenzials des E-Government-Gesetzes. Studie im Auftrag des Bundesministeriums des Innern},
  year = {2014},
  publisher = {NEGZ},
  address = {Berlin},
  url = {http://negz.org/sites/default/files/NEGZ_Potenzialanalyse_EGovG-Gesamtdokument_final-20141216.pdf},
  note = {Publication status: Published}
}

@book{BeckerKBVN2014EmergingTrends,
  editor = {Joerg Becker and Oleg Kozyrev and Eduard Taratoukhine Babkin and Aseeva Victor and  Natalia},
  title = {Emerging Trends in Information Systems},
  series = {SpringerBriefs},
  year = {2014},
  publisher = {Springer},
  note = {Publication status: Submitted}
}

@incollection{BackhausBBBBBDKRRW2014Effizienzmessung,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Dominic Breuker and Ole Bröker and Philipp Alexander Brüne and Hanns-Alexander Dietrich and Ralf Knackstedt and Hans Peter Rauer and Florian Reichle and Robert Wilken},
  title = {Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA)},
  booktitle = {Produktivität von Dienstleistungen},
  pages = {53--133},
  editor = {K Möller and W Schultze},
  year = {2014},
  publisher = {Springer Fachmedien Wiesbaden},
  isbn = {978-3-658-04085-7},
  doi = {10.1007/978-3-658-04086-4_2},
  note = {Publication status: Published}
}

@incollection{BeckerHL2014FosteringComparability,
  author = {Jörg Becker and Tobias Heide and Łukasz Lis},
  title = {Fostering Comparability in Content Management Using Semantic Standardization},
  booktitle = {Enterprise Content Management in Information Systems Research},
  edition = {1},
  pages = {163--180},
  series = {Progress in IS},
  editor = {Jan vom Brocke and Alexander Simons},
  year = {2014},
  publisher = {Springer},
  address = {Berlin Heidelberg},
  isbn = {978-3-642-39714-1},
  issn = {2196-8705},
  doi = {10.1007/978-3-642-39715-8_10},
  note = {Publication status: Published}
}

@incollection{SimonsVBFB2014Conceptual,
  author = {Alexander Simons and Jan {vom Brocke} and Stefan Fleischer and Jörg Becker},
  title = {Conceptual Modeling of Electronic Content and Documents in ECM Systems Design: Results from a Modeling Project at Hoval},
  booktitle = {Enterprise Content Management in Information Systems Research: Foundations, Methods and Cases},
  pages = {237--254},
  editor = {Jan {vom Brocke} and Alexander Simons},
  year = {2014},
  publisher = {Springer},
  address = {Berlin/Heidelberg, Germany},
  isbn = {978-3-642-39715-8},
  note = {Publication status: Published}
}

@phdthesis{Breuker2014Comprehensible,
  author = {Dominic Breuker},
  title = {Comprehensible Predictive Models for Process Models --- Design, Implementation, and Evaluation of Techniques for Fitting, Visualizing, and Analyzing Probabilistic Models of Event Log Data},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2014},
  note = {Publication status: Published}
}

@phdthesis{Dietrich2014GraphBased,
  author = {Hanns-Alexander Dietrich},
  title = {Graph-based Conceptual Model Analysis --- Design, Implementation, Demonstration and Evaluation of Model Query Languages},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2014},
  note = {Publication status: Published}
}

@phdthesis{Heddier2014Interdisziplinaere,
  author = {Marcel Heddier},
  title = {Interdisziplinäre Kommunikation und Visualisierung von Recht --- Forschungsagenda, empirische Forschungsergebnisse und methodische Unterstützung durch Konzepte der Wirtschaftsinformatik},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2014},
  note = {Publication status: Published}
}

@phdthesis{Malsbender2014UtilizingEnterprise,
  author = {Andrea Malsbender},
  title = {Utilizing Enterprise Social Networks for Service Innovation --- Theoretical Foundations and Recommendations for Action},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2014},
  note = {Publication status: Published}
}

@phdthesis{Rauer2014ITUnterstuetzung,
  author = {Hans Peter Rauer},
  title = {IT-Unterstützung für das Dienst-leistungsproduktivitätsmanagement --- Entwurf und Realisierung eines IT-Artefakts zur Berechnung der Dienstleistungsproduktivität auf Basis der Data Envelopment Analysis (DEA)},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2014},
  note = {Publication status: Published}
}

@phdthesis{Steinhorst2014TheGeneric,
  author = {Matthias Steinhorst},
  title = {The Generic Model Query Language GMQL},
  school = {Universität Münster},
  type = {Dissertation},
  year = {2014},
  note = {Publication status: Published}
}

@techreport{PflanzlBSV2014Information,
  author = {Nicolas Pflanzl and Katrin Bergener and Armin Stein and Gottfried Vossen},
  title = {Information Systems Freshmen Teaching: Case Experience from Day One (Pre-Version of the publication in the International Journal of Information and Operations Management Education (IJIOME))},
  institution = {},
  series = {ERCIS Workingpapers},
  number = {21},
  volume = {21},
  editor = {J Becker and K Backhaus and B Hellingrath and T Hoeren and S Klein and H Kuchen and U Müller-Funk and H Trautmann and G Vossen},
  year = {2014},
  address = {Münster},
  url = {http://www.inderscience.com/info/ingeneral/forthcoming.php?jcode=ijiome},
  note = {Publication status: Published}
}

@techreport{RiemerGBGOT2014Australian,
  author = {Kai Riemer and Uri Gal and Jens Brunk and Ben Gilchriest and Robert Ord and Jo-An Tong},
  title = {Australian Digital Commerce: Now is the Time for Australian Retailers to Address the Customer Engagement Gap},
  institution = {},
  series = {Australian Digital Transformation Lab},
  number = {2},
  volume = {2},
  year = {2014},
  address = {Sydney, Australia},
  url = {http://hdl.handle.net/2123/10603},
  note = {Publication status: Published}
}

@article{Becker2013DieJungenSurfen,
  author = {Jörg Becker},
  title = {Die Jungen Surfen, die Alten telefonieren},
  journal = {innovative Verwaltung},
  year = {2013},
  volume = {5},
  pages = {13--15},
  note = {Publication status: Published}
}

@article{BeckerBBDR2013Guidelines,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker and Hanns-Alexander Dietrich and Hans Peter Rauer},
  title = {Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector},
  journal = {International Journal of Services and Operations Management},
  year = {2013},
  volume = {16},
  number = {3},
  pages = {407--425},
  doi = {10.1504/IJSOM.2013.056796},
  note = {Publication status: Published}
}

@article{BeckerBKMMP2013BridgingThe,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects},
  journal = {IEEE Transactions on Engineering Management},
  year = {2013},
  volume = {60},
  number = {3},
  pages = {468--482},
  doi = {10.1109/TEM.2012.2214770},
  note = {Publication status: Published}
}

@article{BeckerBKMMP2013DesigningInteraction,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach},
  journal = {Scandinavian Journal of Information Systems},
  year = {2013},
  volume = {25},
  number = {1},
  pages = {37--68},
  url = {http://publications.martin-matzner.de/5/1/Sjis2013.pdf},
  note = {Publication status: Published}
}

@article{BeckerHKS2013Supporting,
  author = {Jörg Becker and Tobias Heide and Ralf Knackstedt and Matthias Steinhorst},
  title = {Supporting Knowledge Management and Collaboration in Research Communities Using Automatically Created Research Portals},
  journal = {International Journal of Web Portals},
  year = {2013},
  volume = {5},
  number = {2},
  pages = {1--16},
  note = {Publication status: Published}
}

@article{BeckerMOPVHN2013BusinessModeling,
  author = {Jörg Becker and Andrea Malsbender and Kevin Ortbach and Ralf Plattfaut and Matthias Voigt and Steffen Höhenberger and Björn Niehaves},
  title = {Business Modeling --- Geschäftsmodelle prozessorientiert und kollaborativ entwickeln},
  journal = {Zeitschrift Führung --- Organisation},
  year = {2013},
  volume = {82},
  number = {2},
  pages = {137--145},
  url = {http://www.wiso-net.de/webcgi?START=A60&DOKV_DB=ZECO&DOKV_NO=ZFO041302003&DOKV_HS=0&PP=1},
  note = {Publication status: Published}
}

@article{BeverungenEVR2013Augmenting,
  author = {Daniel Beverungen and Mathias Eggert and Matthias Voigt and Michael Rosemann},
  title = {Augmenting Analytical CRM Strategies with Social BI},
  journal = {International Journal of Business Intelligence Research (IJBIR)},
  year = {2013},
  volume = {4},
  number = {3},
  pages = {32--49},
  doi = {10.4018/ijbir.2013070103},
  note = {Publication status: Published}
}

@article{DietrichBSDB2013Developing,
  author = {Hanns-Alexander Dietrich and Dominic Breuker and Matthias Steinhorst and Patrick Delfmann and Jörg Becker},
  title = {Developing Graphical Model Editors for Meta-Modelling Tools --- Requirements, Conceptualisation, and Implementation},
  journal = {Enterprise Modelling and Information Systems Architectures},
  year = {2013},
  volume = {8},
  number = {2},
  pages = {42--78},
  url = {http://www.springerprofessional.de/developing-graphical-model-editors-for-meta-modelling-tools/5139936.html},
  note = {Publication status: Published}
}

@article{EggertKFB2013ThePotential,
  author = {Mathias Eggert and Ralf Knackstedt and Stefan Fleischer and Jörg Becker},
  title = {The Potential of Configurative Reference Modeling for Business to Government Reporting --- A Modeling Technique and its Evaluation},
  journal = {e-Service Journal},
  year = {2013},
  volume = {9},
  number = {1},
  pages = {28--59},
  note = {Publication status: Published}
}

@article{FedotovaOT2013UsingConstraints,
  author = {Alena Fedotova and Mikhail Ovsyannikov and Victor Taratoukhine},
  title = {Using constraints programming method for aircraft maintenance and repair},
  journal = {Business Informatics},
  year = {2013},
  volume = {23},
  number = {1},
  pages = {28--36},
  note = {Publication status: Published}
}

@article{HofmannBRB2013WhatMakesLocal,
  author = {Sara Hofmann and Daniel Beverungen and Michael Räckers and Jörg Becker},
  title = {What Makes Local Governments' Online Communications Successful? Insights from a Multi-Method Analysis of Facebook},
  journal = {Government Information Quarterly},
  year = {2013},
  volume = {30},
  number = {4},
  pages = {387--396},
  doi = {10.1016/j.giq.2013.05.013},
  note = {Publication status: Published}
}

@article{KorovkinaTK2013Development,
  author = {N Korovkina and V Taratoukhine and Y Kupriyanov},
  title = {Development of new approach for case-based teaching},
  journal = {Open Education},
  year = {2013},
  volume = {2013},
  number = {2},
  pages = {16--25},
  note = {Publication status: Published}
}

@article{NiehavesPB2013BusinessProcess,
  author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Business Process Management Capabilities in Local Governments: A Multi-Method Study},
  journal = {Government Information Quarterly},
  year = {2013},
  volume = {30},
  number = {3},
  pages = {217--225},
  doi = {10.1016/j.giq.2013.03.002},
  note = {Publication status: Published}
}

@article{OEksuezVPS2013ATrustBased,
  author = {Ayten Öksüz and Peter Henning Vages and Ralf Plattfaut and Jan Saat},
  title = {A Trust-Based Analysis of Cloud Computing in the Banking Industry},
  journal = {Banking and Information Technology},
  year = {2013},
  volume = {14},
  number = {2},
  note = {Publication status: Published}
}

@article{PlattfautHKBRNB2013Verwaltungsdienstleistungen,
  author = {Ralf Plattfaut and Sara Hofmann and Thomas Kohlborn and Daniel Beverungen and Michael Räckers and Björn Niehaves and Jörg Becker},
  title = {Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?},
  journal = {eGovernment Review},
  year = {2013},
  volume = {11},
  pages = {14--15},
  url = {http://www.egovernment-review.org/aeltere-ausgaben.html},
  note = {Publication status: Published}
}

@article{RaeckersHB2013TheInfluence,
  author = {Michael Räckers and Sara Hofmann and Jörg Becker},
  title = {The Influence of Social Context and Targeted Communication on e-Government Service Adoption},
  journal = {Lecture Notes in Computer Science},
  year = {2013},
  volume = {8074},
  pages = {298--309},
  note = {Publication status: Published}
}

@article{VoigtBB2013Comprehensive,
  author = {Matthias Voigt and Katrin Bergener and Jörg Becker},
  title = {Comprehensive Support for Creativity-intensive Processes --- An Explanatory Information System Design Theory},
  journal = {Business and Information Systems Engineering},
  year = {2013},
  volume = {2013},
  note = {Publication status: In press}
}

@inproceedings{AverbeckBBKM2013TowardsAReference,
  author = {Anna-Karina Averbeck and Torben Bernhold and Sebastian Bräuer and Ralf Knackstedt and Martin Matzner},
  title = {Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks},
  booktitle = {Product-Service Integration for Sustainable Solutions},
  pages = {107--120},
  series = {Lecture Notes in Production Engineering Series},
  volume = {5},
  editor = {Horst Meier},
  year = {2013},
  publisher = {Springer-Verlag},
  address = {New York},
  isbn = {9783642308192},
  doi = {10.1007/978-3-642-30820-8_10},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBDR2013Performance,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker and Hanns-Alexander Dietrich and Hans Peter Rauer},
  title = {Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis},
  booktitle = {Proceedings of the European Research Conference on Information Systems (ECIS) 2013},
  pages = {Paper 185},
  year = {2013},
  address = {Utrecht, Netherlands},
  url = {http://aisel.aisnet.org/ecis2013/214/},
  note = {Publication status: Published}
}

@inproceedings{BeckerB2013BusinessProcess,
  author = {Jörg Becker and Dominic Breuker},
  title = {Business Process Mining for Collaborative Service-Oriented Systems --- “Duality” of Process Representations and the Need for Statistical Treatment},
  booktitle = {Proceedings of the Central European Workshop on Services and their Composition (ZEUS 2013)},
  pages = {17--20},
  editor = {Niels Lohmann and Oliver Kopp},
  year = {2013},
  address = {Rostock},
  note = {Publication status: Published}
}

@inproceedings{BeckerCHPS2013Semantically,
  author = {Jörg Becker and Nico Clever and Justus Holler and Johannes Püster and Maria Shitkova},
  title = {Semantically Standardized and Transparent Process Model Collections via Process Building Blocks},
  booktitle = {Proceedings of the Fifth International Conference on Information, Process, and Knowledge Management --- eKNOW 2013},
  pages = {172--177},
  year = {2013},
  address = {Nice, France},
  note = {Publication status: Published}
}

@inproceedings{BeckerCHPS2013Integrating,
  author = {Jörg Becker and Nico Clever and Justus Holler and Johannes Püster and Maria Shitkova},
  title = {Integrating Process Modeling Methodology, Language and Tool --- A Design Science Approach},
  booktitle = {Proceedings of the 6$^{th}$ IFIP WG 8.1 working conference on the Practice of Enterprise Modeling (PoEM 2013)},
  pages = {221--235},
  year = {2013},
  address = {Riga, Latvia},
  note = {Publication status: Published}
}

@inproceedings{BeckerCHS2013Icebricks,
  author = {Jörg Becker and Nico Clever and Justus Holler and Maria Shitkova},
  title = {icebricks --- Business Process Modeling on the Basis of Semantic Standardization},
  booktitle = {Proceedings of the Design Science Research in Information Systems and Technologies (DESRIST) 2013},
  pages = {394--399},
  year = {2013},
  address = {Helsinki, Aalto University, Finland},
  note = {Publication status: Published}
}

@inproceedings{BeckerCHS2013TowardsAUsability,
  author = {Jörg Becker and Nico Clever and Justus Holler and Maria Shitkova},
  title = {Towards A Usability Measurement Framework for Process Modelling Tools},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS) 2013},
  pages = {186},
  year = {2013},
  address = {Jeju Island, Korea},
  note = {Publication status: Published}
}

@inproceedings{BeckerEFK2013HowToTeach,
  author = {Jörg Becker and Mathias Eggert and Stefan Fleischer and Ralf Knackstedt},
  title = {How to Teach Regulatory Compliant Data Warehouse Engineering?},
  booktitle = {Proceedings of the 19$^{th}$ Americas Conference on Information Systems (AMCIS 2013)},
  year = {2013},
  address = {Chicago, Illinois, USA},
  note = {Publication status: Published}
}

@inproceedings{BeckerESB2013Applicability,
  author = {Jörg Becker and Mathias Eggert and Jan Saat and Dennis Bruning},
  title = {Applicability of Business Process Model Analysis Approaches --- A Case Study in Financial Services Consulting},
  booktitle = {Proceedings of the Wirtschaftsinformatik (WI 2013)},
  year = {2013},
  address = {Leipzig},
  note = {Publication status: Published}
}

@inproceedings{BeckerESD2013TheInfluence,
  author = {Jörg Becker and Mathias Eggert and Jan Saat and Philipp Dirding},
  title = {The Influence of Regulation on Data Warehouse Engineering --- Investigating an IT Consulting Case in the Financial Service Industry},
  booktitle = {Proceedings of the Nineteenth Americas Conference on Information Systems (AMCIS 2013)},
  year = {2013},
  address = {Chicago, Illinois},
  note = {Publication status: Accepted}
}

@inproceedings{BeckerOPN2013ReachAndRange,
  author = {Jörg Becker and Kevin Ortbach and Ralf Plattfaut and Björn Niehaves},
  title = {Reach and Range of Business Process Management --- Findings in the Telecommunication and Chemical Industry},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences},
  pages = {3900--3909},
  year = {2013},
  address = {Maui, Hawaii, USA},
  doi = {10.1109/HICSS.2013.459},
  note = {Publication status: Published}
}

@inproceedings{Beverungen2013OnTheDesign,
  author = {Daniel Beverungen},
  title = {On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines},
  booktitle = {Proceedings of the 34$^{th}$ International Conference on Information Systems (ICIS)},
  year = {2013},
  address = {Milan, Italy},
  url = {http://aisel.aisnet.org/icis2013/proceedings/BusinessProcess/1/},
  note = {Publication status: Published}
}

@inproceedings{BraeuerDDS2013UsingAGeneric,
  author = {Sebastian Bräuer and Patrick Delfmann and Hanns-Alexander Dietrich and Matthias Steinhorst},
  title = {Using a Generic Model Query Approach to Allow for Process Model Compliance Checking --- An Algorithmic Perspective},
  booktitle = {Proceedings of the 11$^{th}$ International Conference on  Wirtschaftsinformatik (WI2013)},
  pages = {1245--1259},
  editor = {Rainer Alt and Bogdan Franczyk},
  year = {2013},
  address = {Leipzig, Germany},
  isbn = {978-3-00-041360-5},
  url = {http://www.wi2013.de/proceedings/WI2013%20-%20Track%208%20-%20Braeuer.pdf},
  note = {Publication status: Published}
}

@inproceedings{BraeuerKM2013Akteursuebergreifende,
  author = {Sebastian Bräuer and Ralf Knackstedt and Martin Matzner},
  title = {Akteursübergreifende Informationsflussanalyse am Beispiel der Schnittstellen zwischen Bauprozess und Verwaltung},
  booktitle = {Abstraktion und Applikation},
  pages = {123--132},
  series = {books@ocg.at},
  volume = {292},
  editor = {Erich Schweighofer and Franz Kummer and Walter Hötzendorfer},
  year = {2013},
  publisher = {Österreichische Computer Gesellschaft},
  address = {Salzburg},
  isbn = {978-3-85403-292-2},
  url = {http://publications.martin-matzner.de/7/1/Iris2013.pdf},
  note = {Publication status: Published}
}

@inproceedings{BreukerM2013Statistical,
  author = {Dominic Breuker and Martin Matzner},
  title = {Statistical Sequence Analysis for Business Process Mining and Organizational Routines},
  booktitle = {Proceedings of the 21$^{st}$ European Conference on Information Systems (ECIS 2013)},
  year = {2013},
  address = {Utrecht, Netherlands},
  url = {http://publications.martin-matzner.de/3/1/Ecis2013.pdf},
  note = {Publication status: Published}
}

@inproceedings{ChasinGR2013TheGenealogy,
  author = {F Chasin and U Gal and K Riemer},
  title = {The Genealogy of Knowledge: Introducing a Tool and Method for Tracing the Social Construction of Knowledge on Wikipedia},
  booktitle = {Proceedings of the 24$^{th}$ Australasian Conference on Information Systems},
  year = {2013},
  address = {Melbourne, Australia},
  note = {Publication status: Published}
}

@inproceedings{CleverHPS2013GrowingTrees,
  author = {Nico Clever and Justus Holler and Johannes Püster and Maria Shitkova},
  title = {Growing Trees --- A Versioning Approach for Business Process Models based on Graph Theory},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS) 2013},
  pages = {157},
  year = {2013},
  address = {Utrecht University},
  note = {Publication status: Published}
}

@inproceedings{CleverHSB2013TowardsAutoSuggested,
  author = {Nico Clever and Justus Holler and Maria Shitkova and Jörg Becker},
  title = {Towards Auto-Suggested Process Modeling --- Prototypical Development of an Auto-Suggest Component for Process Modeling Tools},
  booktitle = {Proceedings of the 5$^{th}$ International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2013)},
  pages = {133--145},
  year = {2013},
  address = {St. Gallen, Schweiz},
  note = {Publication status: Published}
}

@inproceedings{Dietrich2013TowardsNext,
  author = {Hanns-Alexander Dietrich},
  title = {Towards Next Generation Business Process Model Repositories --- A Technical Perspective on Loading and Processing of Process Models},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS) 2013},
  pages = {Paper 252},
  year = {2013},
  address = {Jeju Island, Korea},
  isbn = {978-89-952170-1-6},
  url = {http://aisel.aisnet.org/pacis2013/252/},
  note = {Publication status: Published}
}

@inproceedings{DillonDBKHR2013LocalEGovernment,
  author = {S Dillon and E Deakins and D Beverungen and T Kohlborn and S Hofmann and M Räckers},
  title = {Local e-Government Transformation --- An International Comparison},
  booktitle = {WEBIST},
  pages = {361--367},
  year = {2013},
  address = {Aachen, Germany},
  note = {Publication status: Published}
}

@inproceedings{EggertWLK2013TheRegulatory,
  author = {Mathias Eggert and Axel Winkelmann and Patrick Lohmann and Ralf Knackstedt},
  title = {The Regulatory Influence on Management Information Systems --- A Contingency Perspective},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS)},
  year = {2013},
  address = {Utrecht, Netherlands},
  note = {Publication status: Published}
}

@inproceedings{FedotovaOT2013Implementation,
  author = {Alena Fedotova and Michail Ovsyannikov and Victor Taratoukhine},
  title = {Implementation of Constraints Satisfaction Problems Methods for Solving the Periodic Maintenance Processes Scheduling},
  booktitle = {Proceedings of the 2013 IFAC Conference on Manufacturing, Modelling, Management, and Control (IFAC MIM 2013)},
  year = {2013},
  address = {St. Petersburg, Russian Federation},
  note = {Publication status: Published}
}

@inproceedings{Gorbacheva2013EvolutionOf,
  author = {Elena Gorbacheva},
  title = {Evolution of the Gender Research Agenda in the Senior Scholars Basket of Journals. A Literature Review},
  booktitle = {Proceedings of the 19$^{th}$ Americas Conference on Information Systems (AMCIS)},
  pages = {Paper 9},
  year = {2013},
  address = {Chicago, USA},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaBCCN2013ICTInterventions,
  author = {Elena Gorbacheva and Jenine Beekhuyzen and Annemieke Craig and Jo Coldwell-Neilson},
  title = {ICT Interventions for Schoolgirls Do Matter! Understanding the Factors Influencing ICT Career Intentions through Partial Least Squares Analysis.},
  booktitle = {Proceedings of the 24$^{th}$ Australasian Conference on Information Systems (ACIS)},
  pages = {1--11},
  year = {2013},
  address = {Melbourne, Australia},
  note = {Publication status: Published}
}

@inproceedings{HeddierK2013Empirische,
  author = {Marcel Heddier and Ralf Knackstedt},
  title = {Empirische Evaluation von Rechtsvisualisierungen am Beispiel von Handyverträgen},
  booktitle = {Tagungsband des 16. Internationalen Rechtsinformatik Symposions (IRIS)},
  pages = {413--420},
  editor = {Schweighofer Erich and Kummer Franz and Hötzendorfer Walter},
  year = {2013},
  address = {Salzburg, Österreich},
  note = {Publication status: Published}
}

@inproceedings{HofmannRBB2013OldBlunders,
  author = {Sara Hofmann and Michael Räckers and Daniel Beverungen and Jörg Becker},
  title = {Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46)},
  year = {2013},
  address = {Maui, Hawaii},
  isbn = {978-1-4673-5933-7},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtEHCB2013TheRelationship,
  author = {Ralf Knackstedt and Mathias Eggert and Marcel Heddier and Friedrich Chasin and Jörg Becker},
  title = {The Relationship of IS and Law --- The Perspective of and Implications for IS Research},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS)},
  year = {2013},
  address = {Utrecht, Netherlands},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtH2013Argumentationstheoriebasierte,
  author = {Ralf Knackstedt and Marcel Heddier},
  title = {Argumentationstheoriebasierte Visualisierung als "Double-Feature"},
  booktitle = {Tagungsband des 16. Internationalen Rechtsinformatik Symposions (IRIS)},
  pages = {429--438},
  editor = {Schweighofer Erich and Kummer Franz and Hötzendorfer Walter},
  year = {2013},
  address = {Salzburg, Österreich},
  note = {Publication status: Published}
}

@inproceedings{KupriyanovTB2013Formalized,
  author = {Yury Kupriyanov and Victor Taratoukhine and Joerg Becker},
  title = {Formalized Approach for Managing IS-Enabled Organizational Transformation},
  booktitle = {Proceedings of the First IEEE Conference in Enterprise Systems},
  year = {2013},
  publisher = {IEEE},
  address = {Cape Town, South Africa},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderHB2013AligningCapabilities,
  author = {A Malsbender and S Hofmann and J Becker},
  title = {Aligning Capabilities and Social Media Affordances for Open Innovation in Governments},
  booktitle = {Proceedings of the 24$^{th}$ Australasian Conference on Information Systems (ACIS)},
  year = {2013},
  address = {Melbourne, Australien},
  note = {Publication status: Published}
}

@inproceedings{Malsbender2013SocialMedia,
  author = {Andrea Malsbender},
  title = {Social Media for Service Innovation? How to leverage Social Media for Sensing, Seizing, and Transformation},
  booktitle = {Proceedings of the XXIII. International RESER Conference},
  year = {2013},
  address = {Aix-en-Provence, France},
  note = {Publication status: Accepted}
}

@inproceedings{MalsbenderBVB2013Capitalizing,
  author = {Andrea Malsbender and Daniel Beverungen and Matthias Voigt and Jörg Becker},
  title = {Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models},
  booktitle = {Proceedings of the Americas Conference on Information Systems (AMCIS2013)},
  year = {2013},
  address = {Chicago, IL, USA},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderOPVN2013ProcessOriented,
  author = {Andrea Malsbender and Kevin Ortbach and Ralf Plattfaut and Matthias Voigt and Björn Niehaves},
  title = {Process-Oriented Business Modeling --- An Application in the Printing Industry},
  booktitle = {Proceedings of the International IFIP Working Conference on Enterprise Interoperability},
  year = {2013},
  address = {Twente, Netherlands},
  doi = {10.1002/9781118846995.ch5},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderRKBT2013MuchAdoAbout,
  author = {Andrea Malsbender and Jan Recker and Thomas Kohlborn and Daniel Beverungen and Satya Tanwer},
  title = {Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites},
  booktitle = {Proceedings of the 34$^{th}$ International Conference on Information Systems (ICIS)},
  year = {2013},
  address = {Milan, Italy},
  url = {http://aisel.aisnet.org/icis2013/proceedings/ResearchInProgress/66/},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderVBR2013DigitalSocial,
  author = {Andrea Malsbender and Matthias Voigt and Daniel Beverungen and Michael Rosemann},
  title = {Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS)},
  pages = {1--12},
  year = {2013},
  address = {Jeju Island, Korea},
  note = {Publication status: Published}
}

@inproceedings{MoeserBB2013AnInquiryInto,
  author = {Malte Möser and Rainer Böhme and Dominic Breuker},
  title = {An Inquiry into Money Laundering Tools in the Bitcoin Ecosystem},
  booktitle = {Proceedings of the APWG eCrime Researchers Summit (ECRIME 2013)},
  year = {2013},
  address = {San Francisco, USA},
  note = {Publication status: Published}
}

@inproceedings{NiehavesKO2013TheEffectOf,
  author = {B Niehaves and S Köffer and K Ortbach},
  title = {The effect of private IT use on work performance --- Towards an IT consumerization theory},
  booktitle = {Proceedings of the Wirtschaftsinformatik},
  year = {2013},
  address = {Leipzig},
  note = {Publication status: Published}
}

@inproceedings{NiehavesKO2013ITConsumerization,
  author = {B Niehaves and S Köffer and K Ortbach},
  title = {IT consumerization under more difficult conditions --- Insights from German local governments},
  booktitle = {Proceedings of the Annual International Conference on Digital Government Research (dg.o 2013)},
  year = {2013},
  address = {Quebec City, Canada},
  note = {Publication status: Published}
}

@inproceedings{NiehavesKOR2013BoonAndBane,
  author = {B Niehaves and S Köffer and K Ortbach and S Reimler},
  title = {Boon and Bane of IT Consumerization: The Burnout-Engagement-Continuum},
  booktitle = {Proceedings of the 19$^{th}$ Americas Conference on Information Systems (AMCIS 2013)},
  year = {2013},
  address = {Chicago},
  note = {Publication status: Published}
}

@inproceedings{NiehavesKOW2013DieAuswirkungen,
  author = {B Niehaves and S Köffer and K Ortbach and N Walter},
  title = {Die Auswirkungen kognitiven Alterns auf die Gestaltung moderner IT-gestützter Wissensarbeitsplätze},
  booktitle = {Proceedings of the 59. Frühjahrskongress der Gesellschaft für Arbeitswissenschaft},
  year = {2013},
  address = {Leipzig},
  note = {Publication status: Published}
}

@inproceedings{OrtbachBN2013WhatInfluences,
  author = {K Ortbach and M Bode and B Niehaves},
  title = {What Influences Technological Individualization? --- An Analysis of Antecedents to IT Consumerization Behavior},
  booktitle = {Proceedings of the 19$^{th}$ Americas Conference on Information Systems (AMCIS 2013)},
  year = {2013},
  address = {Chicago, USA},
  note = {Publication status: Accepted}
}

@inproceedings{OrtbachKBN2013Individualization,
  author = {K Ortbach and S Köffer and M Bode and B Niehaves},
  title = {Individualization of Information Systems --- Analyzing Antecedents of IT Consumerization Behavior},
  booktitle = {Proceedings of the International Conference on Information Systems (ICIS 2013)},
  year = {2013},
  address = {Mailand, Italien},
  note = {Publication status: Published}
}

@inproceedings{OrtbachKMN2013HowITConsumerization,
  author = {K Ortbach and S Köffer and P Müller and B Niehaves},
  title = {How IT Consumerization Affects the Stress Level at Work --- A Public Sector Case Study},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS)},
  year = {2013},
  address = {Jeju Island, Korea},
  note = {Publication status: Published}
}

@inproceedings{PflanzlBDSSBD2013AFramework,
  author = {Nicolas Pflanzl and Dominic Breuker and Hanns-Alexander Dietrich and Matthias Steinhorst and Maria Shitkova and Jörg Becker and Patrick Delfmann},
  title = {A Framework for Fast Graph-based Pattern Matching in Conceptual Models},
  booktitle = {Proceedings of the 15$^{th}$ IEEE Conference on Business Informatics (CBI) 2013},
  pages = {250--257},
  year = {2013},
  address = {Vienna, Austria},
  isbn = {978-0-7685-5072-5},
  doi = {10.1109/CBI.2013.42},
  note = {Publication status: Published}
}

@inproceedings{PlattfautKHBNRB2013Unravelling,
  author = {Ralf Plattfaut and Thomas Kohlborn and Sara Hofmann and Daniel Beverungen and Björn Niehaves and Michael Räckers and Jörg Becker},
  title = {Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences},
  pages = {1983--1991},
  year = {2013},
  address = {Maui, Hawaii, USA},
  doi = {10.1109/HICSS.2013.585},
  note = {Publication status: Published}
}

@inproceedings{PlattfautNVMOP2013ITAndCollaboration,
  author = {Ralf Plattfaut and Björn Niehaves and Matthias Voigt and Andrea Malsbender and Kevin Ortbach and Jens Pöppelbuß},
  title = {IT and Collaboration in Service Innovation: A Dynamic Capability Perspective},
  booktitle = {Proceedings of the 21$^{st}$ European Conference for Information Systems},
  pages = {1--12},
  year = {2013},
  address = {Utrecht, Netherlands},
  url = {https://aisel.aisnet.org/ecis2013_cr/152},
  note = {Publication status: Published}
}

@inproceedings{PrzybylskiBB2013Creativity,
  author = {P Przybylski and K Bergener and J Becker},
  title = {Creativity as a resource in dynamic environments: Understanding the meaning and role of “creativity” in entertainment television production},
  booktitle = {Proceedings of the emma Conference on Digital Transformations and Transactions in Media Industries},
  year = {2013},
  address = {Bournemouth},
  note = {Publication status: Accepted}
}

@inproceedings{SchwegmannMJ2013AMethodAnd,
  author = {Bernd Schwegmann and Martin Matzner and Christian Janiesch},
  title = {A Method and Tool for Predictive Event-Driven Process Analytics},
  booktitle = {Proceedings of the 11$^{th}$ International Conference on Wirtschaftsinformatik (WI2013)},
  editor = {Rainer Alt and Bogdan Franczyk},
  year = {2013},
  address = {Leipzig, Germany},
  isbn = {978-3-00-041360-5},
  url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1045&context=wi2013},
  note = {Publication status: Published}
}

@inproceedings{SchwegmannMJ2013PreCEPFacilitating,
  author = {Bernd Schwegmann and Martin Matzner and Christian Janiesch},
  title = {preCEP: Facilitating Predictive Event-Driven Process Analytics},
  booktitle = {Design Science at the Intersection of Physical and Virtual Design: Proceedings of the 8$^{th}$ International Conference DESRIST 2013},
  pages = {448--455},
  series = {Lecture Notes in Computer Science},
  volume = {7939},
  editor = {Jan vom Brocke and Riitta Hekkala and Sudha Ram and Matti Rossi},
  year = {2013},
  publisher = {Springer},
  address = {Heidelberg},
  isbn = {978-3-642-3882},
  doi = {10.1007/978-3-642-38827-9_36},
  url = {http://publications.martin-matzner.de/2/2/Desrist2013.pdf},
  note = {Publication status: Published}
}

@inproceedings{SeidelTNP2013SelectiveCrowdsourcing,
  author = {CE Seidel and BE Thapa and Björn Niehaves and Ralf Plattfaut},
  title = {Selective crowdsourcing for open process innovation in the public sector --- are expert citizens really willing to participate?},
  booktitle = {Proceedings of the 7$^{th}$ International Conference on Theory and Practice of Electronic Governance},
  year = {2013},
  address = {Seoul},
  isbn = {978-1-4503-2456-4},
  doi = {10.1145/2591888.2591899},
  note = {Publication status: Published}
}

@inproceedings{SeidelTNP2013SelectiveCrowdsourcing,
  author = {Claudius E. Seidel and Basanta E.P. Thapa and Björn Niehaves and Ralf Plattfaut},
  title = {Selective crowdsourcing for open process innovation in the public sector --- are expert citizens really willing to participate?},
  booktitle = {Proceedings of the International Conference on Theory and Practice of Electronic Governance 2013},
  year = {2013},
  address = {Seoul},
  note = {Publication status: In press}
}

@inproceedings{Steinhorst2013IARISSupporting,
  author = {Matthias Steinhorst},
  title = {iARIS --- Supporting Enterprise Transformation Using An Iterative ISD Method},
  booktitle = {Proceedings of the 21$^{st}$ European Conference on Information Systems (ECIS)},
  pages = {Paper 127},
  year = {2013},
  address = {Utrecht, Niederlande},
  note = {Publication status: Published}
}

@inproceedings{SteinhorstDB2013VGMQLIntroducing,
  author = {Matthias Steinhorst and Patrick Delfmann and Jörg Becker},
  title = {vGMQL --- Introducing a visual notation for the generic model query language GMQL},
  booktitle = {Short Paper Proceedings of the 6$^{th}$ IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling},
  pages = {146--155},
  series = {CEUR Workshop Proceedings},
  volume = {1023},
  year = {2013},
  address = {Riga, Lettland},
  note = {Publication status: Published}
}

@inproceedings{StogniyTKF2013Investigation,
  author = {Igor Stogniy and Victor Taratoukhine and Klaus Kabitzsch and Alena Fedotova},
  title = {Investigation of Optimal Resource Allocation by Heuristic Combination Rules},
  booktitle = {Proceedings of the 2013 IFAC Conference on Manufacturing, Modelling, Management, and Control (IFAC MIM 2013)},
  year = {2013},
  address = {St. Petersburg, Russian Federation},
  note = {Publication status: Published}
}

@inproceedings{TarchinskayaT2013CloudBased,
  author = {Ekaterina Tarchinskaya and Victor Matzner Martin Taratoukhine},
  title = {Cloud-based Engineering Design and Manufacturing: State-of-the-Art},
  booktitle = {Proceedings of the 2013 IFAC Conference on Manufacturing, Modelling, Management, and Control (IFAC MIM 2013)},
  pages = {353--358},
  year = {2013},
  address = {St. Petersburg, Russian Federation},
  note = {Publication status: Published}
}

@inproceedings{Voigt2013CanITActually,
  author = {Matthias Voigt},
  title = {Can IT Actually Enhance Creativity? Empirical Findings and Research Agenda},
  booktitle = {Proceedings of the The XXIV ISPIM Conference},
  pages = {1--11},
  year = {2013},
  address = {Helsinki, Finland},
  note = {Publication status: Published}
}

@inproceedings{VoigtB2013EnhancingCreativity,
  author = {Matthias Voigt and Katrin Bergener},
  title = {Enhancing Creativity in Groups --- Proposition of an Integrated Framework for Designing Group Creativity Support Systems},
  booktitle = {46$^{th}$ Hawaii International Conference on System Sciences},
  pages = {225--234},
  year = {2013},
  address = {Hawaii, USA},
  note = {Publication status: Published}
}

@inproceedings{VoigtOPN2013ITSupportFor,
  author = {Matthias Voigt and Kevin Ortbach and Ralf Plattfaut and Björn Niehaves},
  title = {IT Support for Business Process Innovation --- Architectural Choices and Design Challenges},
  booktitle = {Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences},
  pages = {3737--3746},
  year = {2013},
  address = {Maui, Hawaii, USA},
  doi = {10.1109/HICSS.2013.371},
  note = {Publication status: Published}
}

@inproceedings{VoigtOPN2013Developing,
  author = {Matthias Voigt and Kevin Ortbach and Ralf Plattfaut and Björn Niehaves},
  title = {Developing Creative Business Models --- The OctoProz Tool},
  booktitle = {Proceedings of the Eighth International Conference on Design Science Research in Information Systems and Technology (DESRIST)},
  pages = {456--462},
  year = {2013},
  address = {Helsinki, Finland},
  doi = {10.1007/978-3-642-38827-9_37},
  note = {Publication status: Published}
}

@inproceedings{VoigtPOMNB2013Evaluating,
  author = {Matthias Voigt and Ralf Plattfaut and Kevin Ortbach and Andrea Malsbender and Björn Niehaves and Jörg Becker},
  title = {Evaluating Business Modeling Tools from a Creativity Support System Perspective --- Results from a Focus Group in the Software Development Industry},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS)},
  pages = {1--13},
  year = {2013},
  address = {Jeju Island, Korea},
  url = {https://aisel.aisnet.org/pacis2013/155},
  note = {Publication status: Published}
}

@inproceedings{Walter2013DoesHumanWarmth,
  author = {N Walter},
  title = {Does Human Warmth Matter? --- An Experiment on User Profiles in Initial Business Interaction},
  booktitle = {Proceedings of the 12$^{th}$ Annual Workshop on HCI Research in MIS (SIGHCI 2013)},
  year = {2013},
  address = {Milan, Italy},
  note = {Publication status: Published}
}

@inproceedings{WalterON2013GreatToHave,
  author = {N Walter and K Ortbach and B Niehaves},
  title = {Great to Have You Here! --- Understanding and Designing Social Presence in Information Systems},
  booktitle = {Proceedings of the 21$^{st}$ European Conference on Information Systems (ECIS 2013)},
  year = {2013},
  address = {Utrecht, Netherlands},
  note = {Publication status: Published}
}

@inproceedings{WalterONB2013TrustNeeds,
  author = {N Walter and K Ortbach and B Niehaves and J Becker},
  title = {Trust Needs Touch: Understanding the Building of Trust through Social Presence},
  booktitle = {Proceedings of the 19$^{th}$ Americas Conference on Information Systems (AMCIS 2013)},
  year = {2013},
  address = {Chicago, USA},
  note = {Publication status: Published}
}

@inproceedings{WesselKB2013Auswirkungen,
  author = {P Wessel and S Köffer and J Becker},
  title = {Auswirkungen von In-Memory-Datenmanagement auf Geschäftsprozesse im Business Intelligence},
  booktitle = {Proceedings of the Wirtschaftsinformatik},
  year = {2013},
  address = {Leipzig},
  note = {Publication status: Published}
}

@inproceedings{WideraDHB2013Understanding,
  author = {Adam Widera and Hanns-Alexander Dietrich and Bernd Hellingrath and Jörg Becker},
  title = {Understanding Humanitarian Supply Chains --- Developing an Integrated Process Analysis Toolkit},
  booktitle = {10$^{th}$ International Conference on Information Systems for Crisis Response and Management},
  pages = {210--219},
  editor = {T Comes and F Fiedrich and S Fortier and J Geldermann and T Müller},
  year = {2013},
  address = {Baden-Baden, Germany},
  isbn = {978-3-923704-80-4},
  url = {http://www.iscramlive.org/ISCRAM2013/files/153.pdf},
  note = {Publication status: Published}
}

@book{BeckerM2013PromotingBusiness,
  editor = {Jörg Becker and Martin Matzner},
  title = {Promoting Business Process Management Excellence in Russia},
  series = {ERCIS Working Papers},
  volume = {15},
  year = {2013},
  publisher = {ERCIS --- European Research Center for Information Systems},
  address = {Münster},
  issn = {1614-7448},
  doi = {10419/70250},
  url = {https://www.ercis.org/sites/www.ercis.org/files/pages/research/ercis-working-papers/ercis_wp_15.pdf},
  note = {Publication status: Published}
}

@incollection{AgievichGTB2013BPMInRussian,
  author = {Vadim Agievich and Rinat Gimranov and Victor Taratoukhine and Joerg Becker},
  title = {BPM in Russian Oil & Gas Sector: Towards Research Cooperation and Co-innovation},
  booktitle = {Promoting business process management excellence in Russia: Proceedings and report of the PropelleR 2012 Workshop held in Moscow, April 24 to 26, 2012},
  pages = {31--36},
  series = {Working Papers, ERCIS --- European Research Center for Information Systems},
  volume = {15},
  editor = {J. Becker and M Matzner},
  year = {2013},
  publisher = {},
  doi = {10419/70250},
  note = {Publication status: Published}
}

@incollection{BeckerBBKKLR2013Softwaregestuetzte,
  author = {Jörg Becker and Torben Bernhold and Daniel Beverungen and Nina Kaling and Ralf Knackstedt and Vanessa Lellek and Hans Peter Rauer},
  title = {Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management},
  booktitle = {Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität},
  pages = {208--226},
  editor = {Oliver Thomas and Markus Nüttgens},
  year = {2013},
  publisher = {Springer Gabler},
  address = {Wiesbaden},
  doi = {10.1007/978-3-658-00863-5},
  note = {Publication status: Published}
}

@incollection{BeckerHP2013Handelscontrolling,
  author = {Jörg Becker and Justus Holler and Johannes Püster},
  title = {Handelscontrolling},
  booktitle = {Handbuch Handel: Strategien --- Perspektiven --- Internationaler Wettbewerb},
  edition = {2},
  pages = {867--878},
  editor = {Joachim Zentes and Bernhard Swoboda and Dirk Morschett and Hanna Schramm-Klein},
  year = {2013},
  publisher = {Springer Gabler},
  address = {Wiesbaden},
  isbn = {978-3834934239},
  note = {Publication status: Published}
}

@incollection{FedotovaTK2013Maintenance,
  author = {Alena Fedotova and Victor Taratoukhine and Yury Kupriyanov},
  title = {Maintenance Support throughout the Life-Cycle of High Value Manufacturing Products. Interoperability Issues},
  booktitle = {Enterprise Interoperability. Research and Applications in the Service-oriented Ecosystem},
  pages = {69--79},
  editor = {M. Zelm and M. {van Sinderen} and L. F. Pires and G. Doumeingts},
  year = {2013},
  publisher = {ACTE-Wiley},
  address = {London},
  note = {Publication status: Published}
}

@incollection{FedotovaTO2013AdvancedPeriodic,
  author = {Alena Fedotova and Victor Taratoukhine and Mikhail Ovsyannikov},
  title = {Advanced periodic maintenance scheduling methods for aircraft lifecycle management},
  booktitle = {Advanced in Manufacturing Technology XXVII},
  pages = {139--144},
  editor = {Essan Shehab and Peter Ball and Benny Tjahjono},
  year = {2013},
  publisher = {Cranfield University Press},
  address = {Cranfield, UK},
  isbn = {978-1-907413-23-0},
  issn = {2053-3373},
  note = {Publication status: Published}
}

@incollection{KupriyanovT2013Formalized,
  author = {Yuri Kupriyanov and Victor Taratoukhine},
  title = {Formalized Approach for Managing IS-Enabled Organizational Transformation},
  booktitle = {Promoting business process management excellence in Russia: Proceedings and report of the PropelleR 2012 Workshop held in Moscow, April 24 to 26, 2012},
  pages = {43--50},
  series = {Working Papers, ERCIS --- European Research Center for Information Systems},
  volume = {15},
  editor = {J. Becker and M. Matzner},
  year = {2013},
  publisher = {},
  doi = {10419/70250},
  note = {Publication status: Published}
}

@incollection{NiehavesGP2013TheDigital,
  author = {Björn Niehaves and Elena Gorbacheva and Ralf Plattfaut},
  title = {The Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners},
  booktitle = {E-Government Success Factors and Measures: Theories, Concepts, and Methodologies},
  pages = {52--65},
  editor = {J. Ramón Gil-Garcia},
  year = {2013},
  publisher = {IGI Global},
  address = {USA},
  isbn = {978-1-4666-4059-7},
  doi = {10.4018/978-1-4666-4058-0},
  note = {Publication status: Published}
}

@incollection{TaratoukhineK2013TheFutureOf,
  author = {Victor Taratoukhine and Yury Kupriyanov},
  title = {The Future of Business Process Management in Russia},
  booktitle = {Proceedings of German-Russian Innovation Forum "Promoting business process management excellence in Russia" (PropelleR 2012)},
  pages = {9--14},
  series = {Working Papers, ERCIS --- European Research Center for Information Systems},
  volume = {15},
  editor = {J. Becker and  Matzner and  M.},
  year = {2013},
  publisher = {},
  doi = {10419/70250},
  note = {Publication status: Published}
}

@phdthesis{Fleischer2013Konstruktion,
  author = {Stefan Fleischer},
  title = {Konstruktion und Anwendung eines multizweckorientierten hierarchischen Metamodellierungswerkzeugs},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  series = {Advances in Information Systems and Management Science},
  volume = {49},
  editor = {Jörg Becker and Heinz Lothar Grob and Stefan Klein and Herbert Kuchen and Ulrich Müller-Funk and Gottfried Vossen},
  year = {2013},
  publisher = {Logos},
  address = {Berlin, Germany},
  isbn = {978-3-8325-3415-8},
  issn = {1611-3101},
  note = {Publication status: Published}
}

@phdthesis{Voigt2013DesignAndEvaluation,
  author = {Matthias Voigt},
  title = {Design and Evaluation of an Architecture for Creativity Support Systems --- Supporting Creative Processes in Organizations and Groups},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  year = {2013},
  note = {Publication status: Published}
}

@misc{BeekhuyzenG2013GenderResearch,
  author = {Jenine Beekhuyzen and Elena Gorbacheva},
  title = {Gender Research in Information Systems: A Literature Review},
  year = {2013},
  howpublished = {Poster presented at the pre-ECIS workshop "Building up or Piling up: the Literature Review in Information Systems"},
  note = {Publication status: Published}
}

@misc{Voigt2013Creativity,
  author = {Matthias Voigt},
  title = {Creativity Support Systems for Service Innovation --- Theory-based Development of Design Requirements},
  year = {2013},
  howpublished = {Poster session presented at the Eighth International Conference on Design Science Research in Information Systems and Technology (DESRIST)},
  note = {Publication status: In press}
}

@article{BeckerHP2013EinStreifzug,
  author = {Jörg Becker and Justus Holler and Johannes Püster},
  title = {Ein Streifzug durch die Handelswelt der Zukunft},
  journal = {IM+io Das Magazin für Innovation, Organisation und Management},
  year = {2013},
  volume = {2013},
  number = {4},
  pages = {24--29},
  note = {Publication status: Published}
}

@article{HeckersbruchOWBH2013VertrauenUnd,
  author = {C Heckersbruch and A Öksüz and N Walter and J Becker and G Hertel},
  title = {Vertrauen und Risiko in einer digitalen Welt},
  journal = {Deutsches Institut für Vertrauen und Sicherheit im Internet (DIVSI) Diskussionsbeiträge},
  year = {2013},
  volume = {02},
  note = {Publication status: Published}
}

@techreport{RiemerBGGO2013Australian,
  author = {Kai Riemer and Jens Brunk and Uri Gal and Ben Gilchriest and Robert Ord},
  title = {Australian Digital Commerce: A commentary on the retail sector},
  institution = {},
  series = {Australian Digital Transformation Lab},
  number = {1},
  volume = {1},
  year = {2013},
  address = {Sydney, Australia},
  url = {http://hdl.handle.net/2123/9540},
  note = {Publication status: Published}
}

@article{BeckerBBKKLR2012Construction,
  author = {Jörg Becker and Torben Bernhold and Daniel Beverungen and Nina Kaling and Ralf Knackstedt and Vanessa Lellek and Hans Peter Rauer},
  title = {Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management},
  journal = {Enterprise Modelling and Information Systems Architectures},
  year = {2012},
  volume = {7},
  number = {1},
  pages = {26--40},
  url = {http://www.wi-inf.uni-duisburg-essen.de/MobisPortal/index.php?contentType=JournalMembers&issue=14&showAbstract=90},
  note = {Publication status: Published}
}

@article{BeckerDES2012Generalizability,
  author = {Jörg Becker and Patrick Delfmann and Mathias Eggert and Sebastian Schwittay},
  title = {Generalizability and Applicability of Modelbased Business Process Compliance-Checking Approaches --- A State-of-the-Art Analysis and Research Roadmap},
  journal = {BuR --- Business Research},
  year = {2012},
  volume = {5},
  number = {2},
  pages = {221--247},
  note = {Publication status: Published}
}

@article{BeckerHJKKRTW2012Prozessorientierte,
  author = {Jörg Becker and Sara Hofmann and Marlen Jurisch and Ralf Knackstedt and Helmut Krcmar and Michael Räckers and Irina Thome and Petra Wolf},
  title = {Prozessorientierte Verwaltung --- Status quo und Forschungslücken},
  journal = {Lecture Notes in Informatics},
  year = {2012},
  volume = {P-197},
  number = {FTVI&FTRI 2012},
  pages = {61--72},
  note = {Publication status: Published}
}

@article{BeckerKH2012Vielfaeltige,
  author = {Jörg Becker and Ralf Knackstedt and Tobias Heide},
  title = {Vielfältige Forschung zur hybriden Wertschöpfung},
  journal = {Service Today},
  year = {2012},
  volume = {26},
  number = {1},
  pages = {30--31},
  note = {Publication status: Published}
}

@article{BeckerKLSS2012ResearchPortals,
  author = {Jörg Becker and Ralf Knackstedt and Lukasz Lis and Armin Stein and Matthias Steinhorst},
  title = {Research Portals: Status Quo and Improvement Perspectives},
  journal = {International Journal of Knowledge Management},
  year = {2012},
  volume = {8},
  number = {3},
  pages = {27--46},
  note = {Publication status: Published}
}

@article{BergenerVBHSVB2012OnTheImportance,
  author = {Katrin Bergener and Jan {vom Brocke} and Sara Hofmann and Armin Stein and Christina {vom Brocke}},
  title = {On the importance of agile communication skills in BPM education: Design principles for international seminars},
  journal = {Knowledge Management & E-Learning: An International Journal},
  year = {2012},
  volume = {4},
  number = {4},
  pages = {415--434},
  url = {http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/217},
  note = {Publication status: Published}
}

@article{BeverungenKW2012Identifying,
  author = {Daniel Beverungen and Ralf Knackstedt and Axel Winkelmann},
  title = {Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach},
  journal = {e-Service Journal},
  year = {2012},
  volume = {8},
  number = {1},
  pages = {45--74},
  note = {Publication status: Published}
}

@article{Delfmann2012Informationssysteme,
  author = {P Delfmann},
  title = {Informationssysteme und ihre Modellierung},
  journal = {Das Wirtschaftsstudium},
  year = {2012},
  volume = {41},
  number = {10},
  pages = {1288--1290},
  note = {Publication status: Published}
}

@article{JanieschMM2012BeyondProcess,
  author = {Christian Janiesch and Martin Matzner and Oliver Müller},
  title = {Beyond Process Monitoring: A Proof-of-Concept of Event-driven Business Activity Management},
  journal = {Business Process Management Journal},
  year = {2012},
  volume = {18},
  number = {4},
  pages = {625--643},
  doi = {10.1108/14637151211253765},
  url = {http://publications.martin-matzner.de/4/1/2619.pdf},
  note = {Publication status: Published}
}

@article{NiehavesPB2012BusinessProcess,
  author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Business Process Governance: A Comparative Study of Germany and Japan},
  journal = {Business Process Management Journal},
  year = {2012},
  volume = {18},
  number = {2},
  pages = {347--371},
  doi = {10.1108/14637151211225234},
  note = {Publication status: Published}
}

@article{Plattfaut2012Diskontinuierliche,
  author = {Ralf Plattfaut},
  title = {Diskontinuierliche Erwerbsbiografien und alternde Belegschaften als Herausforderung für das Management von Prozessen in der Verwaltung},
  journal = {Verwaltung & Management},
  year = {2012},
  volume = {18},
  number = {4},
  pages = {218--222},
  doi = {10.5771/0947-9856-2012-4-218},
  note = {Publication status: Published}
}

@article{ProskeT2012PortaleUnd,
  author = {Niels Proske and Basanta E. P. Thapa},
  title = {Portale und Apps: Zwei gegensätzliche Gestaltungsprinzipien?},
  journal = {eGovernment Review},
  year = {2012},
  volume = {10},
  pages = {26--27},
  url = {http://www.egovernment-review.org/fileadmin/e-gov/eGov_Rev10.pdf#page=26},
  note = {Publication status: Published}
}

@article{TaratoukhineB2012ICTImpactOn,
  author = {Victor Taratoukhine and Ekaterina Bazhenova},
  title = {ICT-impact on business process management on small and medium enterprises in the emerging markets},
  journal = {Business Informatics},
  year = {2012},
  volume = {21},
  number = {3},
  pages = {9--16},
  note = {Publication status: Published}
}

@inproceedings{AgievichTBG2012ANewApproach,
  author = {V Agievich and V Taratukhine and J Becker and R Gimranov},
  title = {A new approach for collaborative Enterprise Architecture development},
  booktitle = {Proceedings of the IEEE 7$^{th}$ International Forum on Strategic Technology (IFOST)},
  pages = {1--5},
  year = {2012},
  address = {Tomsk},
  isbn = {978-1-4673-1772-6},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBH2012TowardsInteractive,
  author = {Jörg Becker and Philipp Bergener and Dominic Breuker and Tobias Heide},
  title = {Towards Interactive IS Research Papers to Play With --- A Process Mining Showcase},
  booktitle = {Proceedings of the 33$^{rd}$ International Conference on Information Systems (ICIS)},
  year = {2012},
  address = {Orlando, FL},
  url = {http://aisel.aisnet.org/icis2012/proceedings/VisualMedia/2},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBR2012AnEmpirical,
  author = {Jörg Becker and Philipp Bergener and Dominic Breuker and Michael Räckers},
  title = {An Empirical Assessment of the Usefulness of Weakness Patterns in Business Process Redesign},
  booktitle = {20$^{th}$ European Conference on Information Systems (ECIS 2012)},
  pages = {Paper 203},
  year = {2012},
  address = {Barcelona, Spain},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBKKLR2012Softwaregestuetzte,
  author = {Jörg Becker and Torben Bernhold and Daniel Beverungen and Nina Kaling and Ralf Knackstedt and Vanesa Lellek and Hans Peter Rauer},
  title = {Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management},
  booktitle = {Dienstleistungsmodellierung 2012},
  pages = {208--226},
  year = {2012},
  publisher = {Springer},
  address = {Wiesbaden},
  doi = {10.1007/978-3-658-00863-5_10},
  url = {http://link.springer.com/chapter/10.1007%2F978-3-658-00863-5_10},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBR2012ResolvingTradeOffs,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker and Hans Peter Rauer},
  title = {Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis},
  booktitle = {Proceedings of the 16$^{th}$ Pacific Asian Conference on Information Systems (PACIS) 2012},
  pages = {Paper 56},
  year = {2012},
  address = {Ho Chi Minh City, Vietnam},
  url = {http://aisel.aisnet.org/pacis2012/56/},
  note = {Publication status: Published}
}

@inproceedings{BeckerBKRS2012ServiceProductivity,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Hans Peter Rauer and Daniel Sigge},
  title = {Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.},
  booktitle = {Proceedings of the 45$^{th}$ Hawaii International Conference on System Sciences (HICSS) 2012},
  pages = {1522--1531},
  year = {2012},
  address = {Kauai, USA},
  doi = {10.1109/HICSS.2012.525},
  url = {http://dl.acm.org/citation.cfm?id=2116261.2117189},
  note = {Publication status: Published}
}

@inproceedings{BeckerBDDS2012ARuntimeAnalysis,
  author = {Jörg Becker and Dominic Breuker and Patrick Delfmann and Hanns-Alexander Dietrich and Matthias Steinhorst},
  title = {A Runtime Analysis of Graph-Theoretical Algorithms to Detect Patterns in Process Model Collections},
  booktitle = {Business Process Management Workshops},
  pages = {489--500},
  series = {Lecture Notes in Business Information Processing},
  volume = {132},
  editor = {La Rosa Marcello and Soffer Pnina},
  year = {2012},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  doi = {10.1007/978-3-642-36285-9_50},
  note = {Publication status: Published}
}

@inproceedings{BeckerBDDS2012Identifying,
  author = {Jörg Becker and Dominic Breuker and Patrick Delfmann and Hanns-Alexander Dietrich and Matthias Steinhorst},
  title = {Identifying Business Process Activity Mappings by Optimizing Behavioral Similarity},
  booktitle = {AMCIS 2012 Proceedings},
  pages = {Paper 21},
  editor = {for Information Systems Association},
  year = {2012},
  address = {Seattle, Washington, USA},
  isbn = {978-0-615-66346-3},
  url = {http://aisel.aisnet.org/amcis2012/proceedings/DecisionSupport/21},
  note = {Publication status: Published}
}

@inproceedings{BeckerBHHRB2012CanWeAfford,
  author = {Jörg Becker and Dominic Breuker and Tobias Heide and Justus Holler and Hans Peter Rauer and Rainer Böhme},
  title = {Can We Afford Integrity by Proof-of-Work? Scenarios Inspired by the Bitcoin Currency},
  booktitle = {Workshop on the Economics of Information Security (WEIS 2012)},
  pages = {1--17},
  year = {2012},
  address = {Berlin, Deutschland},
  url = {http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2041492},
  note = {Publication status: Published}
}

@inproceedings{BeckerEFHK2012DataWarehouse,
  author = {Jörg Becker and Mathias Eggert and Stefan Fleischer and Marcel Heddier and Ralf Knackstedt},
  title = {Data Warehouse Design and Legal Visualization --- The Applicability of H2 for Reporting},
  booktitle = {Proceedings of the 23$^{rd}$ Australasian Conference on Information Systems (ACIS)},
  pages = {1--12},
  editor = {Lamp John},
  year = {2012},
  address = {Geelong, Australia},
  note = {Publication status: Published}
}

@inproceedings{BeckerEHK2012MergingConceptual,
  author = {Jörg Becker and Mathias Eggert and Marcel Heddier and Ralf Knackstedt},
  title = {Merging Conceptual Modeling and Law for Legally Compliant Information Systems Design --- A Framework-Based Research Agenda},
  booktitle = {Proceedings of the 45$^{th}$ Hawaii International Conference on System Sciences (HICSS-45)},
  pages = {5241--5250},
  organization = {University of Muenster --- ERCIS},
  year = {2012},
  address = {Maui, HI, USA},
  isbn = {978-0-7695-4525-7},
  doi = {10.1109/HICSS.2012.428},
  note = {Publication status: Published}
}

@inproceedings{BeckerEKF2012Fachkonzeptionelle,
  author = {Jörg Becker and Mathias Eggert and Ralf Knackstedt and Stefan Fleischer},
  title = {Fachkonzeptionelle Modellierung von Berichtspflichten in Finanzaufsicht und Verwaltung mit dem H2-Toolset},
  booktitle = {Proceedings of the Gemeinsame Fachtagung Verwaltungsinformatik und Fachtagung Rechtsinformatik (FTVI & FTRI 2012)},
  pages = {83--94},
  year = {2012},
  address = {Friedrichshafen, Germany},
  note = {Publication status: Published}
}

@inproceedings{BeckerES2012HowToEvaluate,
  author = {Jörg Becker and Mathias Eggert and Sebastian Schwittay},
  title = {How to Evaluate the Practical Relevance of Business Process Compliance Checking Approaches?},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2012 --- Tagungsband der MKWI 2012},
  pages = {849--862},
  editor = {DC Mattfeld and S Robra-Bissantz},
  year = {2012},
  publisher = {GITO},
  address = {Berlin},
  isbn = {978-3-942183-63-5},
  note = {Publication status: Published}
}

@inproceedings{BeckerHK2012TowardsBusiness,
  author = {Jörg Becker and Marcel Heddier and Ralf Knackstedt},
  title = {Towards Business Process Modeling in Business Contracting --- Analyzing Collaboration Contracts as a Field of Application for Process Models},
  booktitle = {Proceedings of the 45$^{th}$ Hawaii International Conference on System Sciences (HICSS-45)},
  pages = {4376--4385},
  organization = {University of Muenster --- ERCIS},
  year = {2012},
  address = {Maui, HI, USA},
  doi = {10.1109/HICSS.2012.601},
  note = {Publication status: Published}
}

@inproceedings{BeckerHS2012TowardsAModel,
  author = {Jörg Becker and Tobias Heide and Matthias Steinhorst},
  title = {Towards a Model for Research Portal Acceptance and Usage},
  booktitle = {Proceedings of the 18$^{th}$ Americas Conference on Information Systems (AMCIS 2012)},
  pages = {Paper 20},
  year = {2012},
  address = {Seattle},
  note = {Publication status: Published}
}

@inproceedings{BeckerMMW2012AReviewOfEvent,
  author = {Jörg Becker and Martin Matzner and Oliver Müller and Marcel Walter},
  title = {A Review of Event Formats as Enablers of event-driven BPM},
  booktitle = {Proceedings of the BPM 2011 International Workshops, Part 1},
  pages = {433--445},
  series = {Lecture Notes in Business Information Processing},
  volume = {99},
  editor = {Wil van der Aalst and John Mylopoulos and Michael Rosemann and Michael J Shaw and Clemens Szyperski},
  year = {2012},
  publisher = {Springer},
  address = {Berlin},
  isbn = {978-3-642-28107-5},
  issn = {1865-1348},
  doi = {10.1007/978-3-642-28108-2_42},
  url = {http://udoo.uni-muenster.de/downloads/publications/2526.pdf},
  note = {Publication status: Published}
}

@inproceedings{Bergener2012TowardsAnIntegrated,
  author = {Katrin Bergener},
  title = {Towards an integrated framework for phase-specific media choice in virtual creative group processes},
  booktitle = {Proceedings of the International Conference on Collaboration Technologies and Systems (CTS)},
  year = {2012},
  address = {Denver},
  note = {Publication status: Published}
}

@inproceedings{BergenerH2012Collaborative,
  author = {Katrin Bergener and Sara Hofmann},
  title = {Collaborative Media Choice Processes in Virtual Teams},
  booktitle = {8$^{th}$ International Conference on Collaborative Computing: Networking, Applications and Worksharing (CollaborateCom), 2012},
  pages = {372--380},
  year = {2012},
  address = {Pittsburgh, Pennsylvania},
  isbn = {978-1-4673-2740-4},
  note = {Publication status: Published}
}

@inproceedings{BergenerM2012MediaChoice,
  author = {Katrin Bergener and Tim Alexander Majchrzak},
  title = {Media Choice --- Influencing Factor in Virtual Team Innovation Processes.},
  booktitle = {Proceedings of the XXIII ISPIM Conference, ISPIM (2012)},
  year = {2012},
  address = {Barcelona},
  note = {Publication status: Published}
}

@inproceedings{BergenerMOB2012Consulting,
  author = {Katrin Bergener and Andrea Malsbender and Kevin Ortbach and Joerg Becker},
  title = {Consulting --- a Creativity-Intensive Process? Insights from an Exploratory Case Study},
  booktitle = {AMCIS 2012 Proceedings},
  year = {2012},
  address = {Seattle, Washington, USA},
  url = {http://aisel.aisnet.org/amcis2012/proceedings/EndUserIS/21},
  note = {Publication status: Published}
}

@inproceedings{BreukerDPSBD2012EineEmpirische,
  author = {Dominic Breuker and Hanns-Alexander Dietrich and Johannes Püster and Matthias Steinhorst and Jörg Becker and Patrick Delfmann},
  title = {Eine empirische Studie zur strukturellen Komplexität konzeptioneller Modelle --- Grundlegung eines effizienten Ansatzes zur strukturellen Modellanalyse},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2012},
  pages = {1688--1701},
  editor = {Dirk Christian Mattfeld and Susanne Robra-Bissantz},
  year = {2012},
  publisher = {GITO Verlag},
  address = {Berlin},
  isbn = {978-3-942183-63-5},
  url = {http://mkwi2012.de/downloads/MKWI2012_Tagungsband.pdf},
  note = {Publication status: Published}
}

@inproceedings{BreukerDSBD2012Effiziente,
  author = {Dominic Breuker and Hanns-Alexander Dietrich and Matthias Steinhorst and Jörg Becker and Patrick Delfmann},
  title = {Effiziente Prozessmodellanalyse mit Algorithmen der Subgraphisomorphie},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2012},
  pages = {1613--1624},
  editor = {Dirk Christian Mattfeld and Susanne Robra-Bissantz},
  year = {2012},
  publisher = {GITO Verlag},
  address = {Berlin},
  isbn = {978-3-942183-63-5},
  url = {http://mkwi2012.de/downloads/MKWI2012_Tagungsband.pdf},
  note = {Publication status: Published}
}

@inproceedings{FriedenstabJMM2012ExtendingBPMN,
  author = {Jan-Philipp Friedenstab and Christian Janiesch and Martin Matzner and Oliver Müller},
  title = {Extending BPMN for Business Activity Monitoring},
  booktitle = {Proceedings of the 45$^{th}$ Annual Hawaii International Conference on System Sciences},
  pages = {4158--4167},
  year = {2012},
  address = {Wailea, HI, USA},
  doi = {10.1109/HICSS.2012.276},
  url = {http://udoo.uni-muenster.de/downloads/publications/2536.pdf},
  note = {Publication status: Published}
}

@inproceedings{HeddierHK2012ResearchPortal,
  author = {Marcel Heddier and Tobias Heide and Ralf Knackstedt},
  title = {Research Portal Multisensory Law und yourResearchPortal.com},
  booktitle = {Tagungsband des 15. Internationalen Rechtsinformatik Symposions (IRIS)},
  pages = {373--380},
  editor = {E Schweighofer and F Kummer and W Hötzendorfer},
  year = {2012},
  address = {Salzburg, Österreich},
  isbn = {978-3-85403-288-5},
  note = {Publication status: Published}
}

@inproceedings{HeideL2012DynamicKnowledge,
  author = {Tobias Heide and Lukasz Lis},
  title = {Dynamic Knowledge Mapping: A Visualization Approach for Knowledge Management Systems},
  booktitle = {45$^{th}$ Hawaii International Conference on System Sciences},
  pages = {4001--4010},
  year = {2012},
  address = {Maui, Hawaii, USA},
  note = {Publication status: Published}
}

@inproceedings{HeideTBKB2012GlobalVersus,
  author = {Tobias Heide and Sanja Tumbas and Daniel Beverungen and Ralf Knackstedt and Jörg Becker},
  title = {Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results},
  booktitle = {Services and Economic Development: Local and Global Challenges},
  pages = {1--21},
  year = {2012},
  address = {Bucharest, Romania},
  isbn = {978-606-505-565-0},
  note = {Publication status: Published}
}

@inproceedings{HofmannH2012AdoptionOf,
  author = {Sara Hofmann and Lisa Heierhoff},
  title = {Adoption of Municipal e-Government Services --- A Communication Problem?},
  booktitle = {AMCIS 2012 Proceedings},
  year = {2012},
  address = {Seattle, WA},
  url = {http://aisel.aisnet.org/amcis2012/proceedings/EGovernment/7/},
  note = {Publication status: Published}
}

@inproceedings{HofmannJTKRWHLBK2012ForschungZur,
  author = {Sara Hofmann and Marlen Jurisch and Irina Thome and Ralf Knackstedt and Michael Räckers and Petra Wolf and Tobias Heide and Thomas Ley and Jörg Becker and Helmut Krcmar},
  title = {Forschung zur Prozessorientierten Verwaltung: Forschungsportalbasierte Status Quo-Analyse},
  booktitle = {Internationales Rechtsinformatik Symposium (IRIS)},
  pages = {177--184},
  editor = {E. F. Schweighofer and WH Kummer},
  year = {2012},
  address = {Salzburg, Österreich},
  isbn = {978-3-85403-288-5},
  note = {Publication status: Published}
}

@inproceedings{HofmannRB2012Identifying,
  author = {Sara Hofmann and Michael Räckers and Jörg Becker},
  title = {Identifying Factors of E-Government Acceptance --- A Literature Review},
  booktitle = {Proceedings of the International Conference on Information Systems (ICIS 2012)},
  year = {2012},
  address = {Orlando, Florida},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtEF2012TheLegalPerspective,
  author = {Ralf Knackstedt and Mathias Eggert and Stefan Fleischer},
  title = {The Legal Perspective on Business to Government Reporting --- A Conceptual Modeling Approach and its Application in the Financial Sector},
  booktitle = {45$^{th}$ Hawaii International Conference on System Sciences (HICSS 2012)},
  pages = {2309--2318},
  year = {2012},
  address = {Weilea, Maui, Hawaii, USA},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtEHRB2012TheRelationship,
  author = {Ralf Knackstedt and Mathias Eggert and Marcel Heddier and Eike Richter and Jörg Becker},
  title = {The Relationship of IS and Law --- Insights into the German Online Car Registration Case},
  booktitle = {European Conference on Information Systems (ECIS)},
  year = {2012},
  address = {Barcelona},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtH2012Herausforderungen,
  author = {Ralf Knackstedt and Marcel Heddier},
  title = {Herausforderungen der Rechtsvisualisierung aus Perspektive der Wirtschaftsinformatik},
  booktitle = {Tagungsband des 15. Internationalen Rechtsinformatik Symposions (IRIS)},
  pages = {355--363},
  editor = {E Schweighofer and F Kummer and W Hötzendorfer},
  year = {2012},
  address = {Salzburg, Österreich},
  note = {Publication status: Published}
}

@inproceedings{MatznerSSVA2012ISResearch,
  author = {Martin Matzner and Armin Stein and Carl Stolze and Matthias Voigt and Fábio Alexandrini},
  title = {IS Research Challenges and Needs for Service Networks: A Brazilian-German Perspective},
  booktitle = {Proceedings of the 11$^{th}$ International Conference on Perspectives in Business Informatics Research},
  pages = {136--147},
  series = {Lecture Notes in Business Information Processing (LNBIP)},
  volume = {128},
  editor = {Natalia Aseeva and Eduard Babkin and Oleg Kozyrev},
  year = {2012},
  publisher = {Springer},
  address = {Berlin},
  doi = {10.1007/978-3-642-33281-4_11},
  url = {http://www.springerlink.com/content/h8qn4t327h3w4p31/fulltext.pdf},
  note = {Publication status: Published}
}

@inproceedings{NiehavesKO2012ITConsumerization,
  author = {B Niehaves and S Köffer and K Ortbach},
  title = {IT Consumerization --- A Theory and Practice Review},
  booktitle = {Proceedings of the 18$^{th}$ Americas Conference on Information Systems},
  year = {2012},
  address = {Seattle, USA},
  url = {http://aisel.aisnet.org/amcis2012/proceedings/EndUserIS/18},
  note = {Publication status: Published}
}

@inproceedings{NiehavesGP2012SocialAspects,
  author = {Björn Niehaves and Elena Gorbacheva and Ralf Plattfaut},
  title = {Social Aspects in Technology Acceptance: Theory Integration and Development},
  booktitle = {Proceedings of the 45$^{th}$ Hawaii International Conference on System Sciences (HICSS-45)},
  pages = {3149--3158},
  year = {2012},
  address = {Maui, HI, USA},
  isbn = {978-0-7695-4525-7},
  doi = {10.1109/HICSS.2012.532},
  note = {Publication status: Published}
}

@inproceedings{NiehavesGP2012TheDigital,
  author = {Björn Niehaves and Elena Gorbacheva and Ralf Plattfaut},
  title = {The Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners?},
  booktitle = {Proceedings of the 20$^{th}$ European Conference on Information Systems (ECIS)},
  year = {2012},
  address = {Barcelona, Spain},
  note = {Publication status: Published}
}

@inproceedings{NiehavesOT2012OnTheRelationship,
  author = {Björn Niehaves and Kevin Ortbach and Asin Tavakoli},
  title = {On the Relationship between the IT Artifact and Design Theory: The Case of Virtual Social Facilitation},
  booktitle = {Design Science Research in Information Systems. Advances in Theory and Practice 7$^{th}$ International Conference, DESRIST 2012, Las Vegas, NV, USA, May 14-15, 2012. Proceedings},
  pages = {354--370},
  series = {Lecture Notes in Computer Science},
  volume = {7286},
  editor = {Ken Peffers and Marcus Rothenberger and Bill Kuechler},
  year = {2012},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  isbn = {978-3-642-29862-2},
  issn = {0302-9743},
  doi = {10.1007/978-3-642-29863-9_26},
  note = {Publication status: Published}
}

@inproceedings{OrtbachPPN2012ADynamicCapabilityBased,
  author = {K Ortbach and R Plattfaut and J Pöppelbuß and B Niehaves},
  title = {A Dynamic Capability-based Framework for Business Process Management: Theorizing and Empirical Application},
  booktitle = {Proceedings of the Hawaii International Conference on System Sciences},
  year = {2012},
  address = {Maui, HI, USA},
  doi = {10.1109/HICSS.2012.55},
  note = {Publication status: Published}
}

@inproceedings{PlattfautNB2012Capabilities,
  author = {Ralf Plattfaut and Björn Niehaves and Jörg Becker},
  title = {Capabilities for service innovation: A qualitative case study in the consulting industry},
  booktitle = {Proceedings of the 16$^{th}$ Pacific Asia Conference on Information Systems (PACIS)},
  year = {2012},
  address = {Ho Chi Minh City, Vietnam},
  url = {http://aisel.aisnet.org/pacis2012/58/},
  note = {Publication status: Published}
}

@inproceedings{RaffelsieperBMJ2012Requirements,
  author = {Thomas Raffelsieper and Jörg Becker and Martin Matzner and Christian Janiesch},
  title = {Requirements for a Pattern Language for Event-driven Business Activity Monitoring},
  booktitle = {Tagungsband der MKWI 2012},
  editor = {Dirk Christian Mattfeld and Susanne Robra-Bissantz},
  year = {2012},
  address = {Braunschweig},
  url = {http://udoo.uni-muenster.de/downloads/publications/2571.pdf},
  note = {Publication status: Published}
}

@inproceedings{RenkenEM2012Reconfigurable,
  author = {Hendrik Renken and Felix A Eichert and Markus Monhof},
  title = {Reconfigurable and layout-aware storage system for network-based simulation models in the simulator D3FACT},
  booktitle = {Proceedings of the The 24$^{th}$ European Modeling & Simulation Symposium},
  year = {2012},
  address = {Wien, Österreich},
  note = {Publication status: Published}
}

@inproceedings{RiemerOSR2012ElicitingThe,
  author = {K Riemer and P Overfeld and P Scifleet and A Richter},
  title = {Eliciting the anatomy of technology Appropriation Processes: A Case Study in enterprise social media},
  booktitle = {Proceedings of the 20$^{th}$ European Conference on Information Systems (ECIS)},
  year = {2012},
  address = {Barcelona, Spanien},
  url = {http://aisel.aisnet.org/ecis2012/134},
  note = {Publication status: Published}
}

@inproceedings{RosemannEVB2012Leveraging,
  author = {Michael Rosemann and Mathias Eggert and Matthias Voigt and Daniel Beverungen},
  title = {Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI},
  booktitle = {Proceedings of the 20$^{th}$ European Conference on Information Systems},
  pages = {1--12},
  organization = {University of Münster, Queensland University of Technology},
  year = {2012},
  address = {Barcelona, Spain},
  url = {http://aisel.aisnet.org/ecis2012/95},
  note = {Publication status: Published}
}

@inproceedings{SteinF2012HowToDesign,
  author = {Armin Stein and Robin Fischer},
  title = {How to Design and Deliver Process Context Sensitive Information: Concept and Prototype},
  booktitle = {Proceedings of the 11$^{th}$ International Conference on Perspectives in Business Informatics Research},
  pages = {96--110},
  series = {Lecture Notes in Business Information Processing (LNBIP)},
  volume = {128},
  editor = {N Aseeva and E Babkin and O Kozyrev},
  year = {2012},
  publisher = {Springer},
  address = {Berlin Heidelberg},
  isbn = {978-3-642-33280-7},
  doi = {10.1007/978-3-642-33281-4_8},
  url = {http://www.springerlink.com/content/r30t110754744mw2/fulltext.pdf},
  note = {Publication status: Published}
}

@inproceedings{SteinhorstBDD2012Supporting,
  author = {Matthias Steinhorst and Dominic Breuker and Patrick Delfmann and Hanns-Alexander Dietrich},
  title = {Supporting Enterprise Transformation Using a Universal Model Analysis Approach},
  booktitle = {ECIS 2012 Proceedings},
  pages = {Paper 147},
  year = {2012},
  address = {Barcelona, Spain},
  url = {http://aisel.aisnet.org/ecis2012/147},
  note = {Publication status: Published}
}

@inproceedings{TaratoukhineB2012InfluenceOf,
  author = {Victor Taratoukhine and Ekaterina Bazhenova},
  title = {Influence of ICT on the business process management in small --- to medium business in developing countries},
  booktitle = {Proceedings of the Academic and Research Conference “Business Process Re-engineering on the Basis of Modern Information Technologies. Knowledge Management Systems},
  year = {2012},
  publisher = {Moscow Unviersity of Economics, Statistics and Informatics},
  address = {Moscow},
  isbn = {978-5-7764-0719-2},
  note = {Publication status: Published}
}

@inproceedings{TaratoukhineBB2012TowardsOnBusiness,
  author = {Victor Taratoukhine and Ekaterina Bazhenova and Joerg Becker},
  title = {Towards on business process management on small-to medium enterprises in the emerging economies},
  booktitle = {Proceedings of the 7$^{th}$ International Forum on Strategic Technology (IFOST)},
  pages = {776--780},
  year = {2012},
  publisher = {Institute of Electrical and Electronics Engineers (IEEE)},
  address = {Tomsk},
  isbn = {978-1-4673-1770-2},
  note = {Publication status: Published}
}

@inproceedings{VoigtNB2012TowardsAUnified,
  author = {M Voigt and B Niehaves and J Becker},
  title = {Towards a Unified Design Theory for Creativity Support Systems},
  booktitle = {DESRIST 2012, LNCS 7286},
  pages = {152-173, Springer, Heidelberg},
  editor = {Peffers M. Rothenberger K. and B Kuechler},
  year = {2012},
  address = {Las Vegas, USA},
  note = {Publication status: Published}
}

@inproceedings{WinkelmannHHP2012Lernerfolg,
  author = {Axel Winkelmann and Tobias Heide and Justus Holler and Johannes Püster},
  title = {Lernerfolg durch System-Vergleich --- Einsatz von SAP Business ByDesign und SAP ERP in der Lehre},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2012 --- Tagungsband der MKWI 2012},
  pages = {525--538},
  editor = {DC Mattfeld and S Robra-Bissantz},
  year = {2012},
  publisher = {GITO},
  address = {Berlin},
  isbn = {978-3-942183-63-5},
  note = {Publication status: Published}
}

@incollection{BeckerBK2012AMethodFor,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt},
  title = {A Method for Selectively Designing Modeling Languages for Product-Service Systems},
  booktitle = {Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science},
  edition = {Lecture Notes in Business Information Processing (LNBIP)},
  pages = {87--117},
  series = {Lecture Notes in Business Information Processing (LNBIP)},
  volume = {42},
  editor = {Daniel Dolk and Janusz Granat},
  year = {2012},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  note = {Publication status: Published}
}

@incollection{BeckerKBDBR2012AnsaetzeZur,
  author = {Jörg Becker and Ralf Knackstedt and Daniel Beverungen and Hanns-Alexander Dietrich and Dominic Breuker and Hans Peter Rauer},
  title = {Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation},
  booktitle = {Service Engineering & Management},
  pages = {127--139},
  editor = {Tilo Böhmann and Ralf Knackstedt and Jan Marco Leimeister and Markus Nüttgens and Oliver Thomas},
  year = {2012},
  publisher = {BoD --- Books on Demand},
  address = {Norderstedt},
  isbn = {978-3-8482-2109-7},
  note = {Publication status: Published}
}

@incollection{BergenerV2012Managementpraktiken,
  author = {Katrin Bergener and Matthias Voigt},
  title = {Managementpraktiken für erfolgreiches Projektmanagement in kreativen Industrien --- entwickelt am Beispiel der deutschen TV-Industrie},
  booktitle = {Management kreativitätsintensiver Prozesse Theorien, Methoden, Software und deren Anwendung in der Fernsehindustrie},
  edition = {Erste Ausgabe},
  pages = {161--183},
  editor = {Jörg Becker and Werner Schwaderlapp},
  year = {2012},
  publisher = {Springer-Verlag},
  address = {Heidelberg},
  isbn = {9783642216787},
  note = {Publication status: Published}
}

@incollection{BeverungenMMB2012ProductService,
  author = {Daniel Beverungen and Martin Matzner and Oliver Müller and Jörg Becker},
  title = {Product-Service System Approaches},
  booktitle = {Handbook of Service Description},
  pages = {19--44},
  editor = {Alistair Barros and Daniel Oberle},
  year = {2012},
  publisher = {Springer US},
  address = {New York},
  isbn = {978-1-4614-1864-1},
  doi = {10.1007/978-1-4614-1864-1_2},
  note = {Publication status: Published}
}

@incollection{BeysiegelVB2012Unterstuetzung,
  author = {Michael Beysiegel and Oleksiy Vasylyev and Dominic Breuker},
  title = {Unterstützung Kreativer Geschäftsprozesse durch Workflow Management und Groupware: Evaluation einer integrierten Software-Lösung},
  booktitle = {Management kreativitätsintensiver Prozesse Theorien, Methoden, Software und deren Anwendung in der Fernsehindustrie},
  edition = {1},
  pages = {111--130},
  editor = {Jörg Becker and Werner Schwaderlapp and  Seidel and  Stefan},
  year = {2012},
  publisher = {Springer},
  address = {Heidelberg},
  note = {Publication status: Published}
}

@incollection{DelfmannHLB2012Supporting,
  author = {Patrick Delfmann and Sebastian Herwig and Lukasz Lis and Jörg Becker},
  title = {Supporting Conceptual Model Analysis Using Semantic Standardization and Structural Pattern Matching},
  booktitle = {Semantic Technologies for Business and Information Systems Engineering: Concepts and Applications},
  pages = {125--149},
  editor = {Stefan Smolnik and Frank Teuteberg and Oliver Thomas},
  year = {2012},
  publisher = {IGI Global},
  isbn = {9781609601263},
  doi = {10.4018/978-1-60960-126-3.ch007},
  note = {Publication status: Published}
}

@incollection{HerwigB2012Einfuehrung,
  author = {S Herwig and J Becker},
  title = {Einführung eines Forschungsinformationssystems an der Westfälischen Wilhelms-Universität Münster --- Von der Konzeption bis zur Implementierung},
  booktitle = {Forschungsinformation in Deutschland: Anforderungen, Stand und Nutzen
existierender Forschungsinformationssysteme --- Workshop Forschungsinformationssysteme 2011},
  pages = {41--53},
  series = {iFQ-Working Paper},
  volume = {10},
  editor = {Sven Bittner and Stefan Hornbostel and Frank Scholze},
  year = {2012},
  publisher = {iFQ},
  address = {Berlin},
  issn = {1864-2799},
  url = {http://www.forschungsinfo.de/Publikationen/Download/working_paper_10_2012.pdf},
  note = {Publication status: Published}
}

@incollection{HerwigLTB2012Einfuehrung,
  author = {S Herwig and L Lis and Ch Tusch and J Becker},
  title = {Einführung eines Forschungsinformationssystems --- Anforderungen, Konzept und Umsetzung am Beispiel der Westfälischen Wilhelms-Universität Münster},
  booktitle = {Fortschritte des integrierten Informationsmanagements an Hochschulen: Integrierte Bereitstellung, einheitlicher Zugang und individuelle Verteilung. Tagungsband des Abschlussworkshops zum Projekt MIRO --- Münster Information System for Research and Organization, Münster, 3.11.2010},
  pages = {21--40},
  series = {Wissenschaftliche Schriften der WWU Münster, Reihe XIX},
  volume = {2},
  editor = {S Schwartze and B Tröger and R Vogl},
  year = {2012},
  publisher = {Monsenstein und Vannerdat},
  address = {Münster},
  isbn = {978-3-8405-0052-7},
  url = {http://nbn-resolving.de/urn:nbn:de:hbz:6-43419477364},
  note = {Publication status: Published}
}

@incollection{MatznerBJ2012Requirements,
  author = {Martin Matzner and  Becker and  Jörg},
  title = {Requirements for a Service Description Language: Findings from a Delphi Study},
  booktitle = {Handbook of Service Description},
  pages = {503--519},
  editor = {Alistair Barros and Daniel Oberle},
  year = {2012},
  publisher = {Springer},
  address = {New York},
  isbn = {978-1-4614-1863-4},
  doi = {10.1007/978-1-4614-1864-1_20},
  note = {Publication status: Published}
}

@incollection{SchwehmV2012Validierung,
  author = {MO Schwehm and M Voigt},
  title = {Validierung und Erweiterung der Theorie des Managements kreativitätsintensiver Prozesse --- eine Studie in der deutschen Fernsehindustrie},
  booktitle = {Management kreativitätsintensiver Prozesse Theorien, Methoden, Software und deren Anwendung in der Fernsehindustrie},
  edition = {Erste Ausgabe},
  pages = {17--35},
  editor = {Becker Werner Schwaderlapp SS Jörg},
  year = {2012},
  publisher = {Springer-Verlag},
  address = {Heidelberg},
  isbn = {9783642216787},
  note = {Publication status: Published}
}

@incollection{Thapa2012MitInternetbasierter,
  author = {Basanta E. P. Thapa},
  title = {Mit internetbasierter bürgerschaftlicher Koproduktion zu einer neuen Partizipationskultur},
  booktitle = {Perspektiven für morgen. Gedanken zur Zukunft von Politik, Wirtschaft und Gesellschaft},
  pages = {92--82},
  editor = {Linn Burchert and Politikon --- Werkstatt für Politik Zoon and  Wirtschaft},
  year = {2012},
  publisher = {Universitätsverlag Potsdam},
  address = {Potsdam},
  isbn = {978-3-86956-185-1},
  url = {http://opus.kobv.de/ubp/volltexte/2012/5940/pdf/perspektiven_fuer_morgen.pdf},
  note = {Publication status: Published}
}

@misc{PlattfautN2012ServiceInnovation,
  author = {Ralf Plattfaut and Björn Niehaves},
  title = {Service Innovation Capabilities in IT-Consulting},
  year = {2012},
  howpublished = {Poster session presented at the European Conference on Information Systems},
  note = {Publication status: Published}
}

@techreport{FrederickFKKPMVNB2012StudieEinsatz,
  author = {Jörg Frederick and Sebastian Feuring and Sebastian Köffer and Stefan Katschewitz and Ralf Plattfaut and Andrea Malsbender and Matthias Voigt and Björn Niehaves and Jörg Becker},
  title = {Studie: Einsatz von BPM Suiten zur kollaborativen Dienstleistungsinnovation},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {134},
  volume = {134},
  editor = {Jörg Becker and Heinz Lothar Grob and Bernd Hellingrath and Stefan Klein and Herbert Kuchen and Ulrich Müller-Funk and Gottfried Vossen},
  year = {2012},
  address = {Münster},
  url = {https://www.wi.uni-muenster.de/sites/default/files/public/research/arbeitsberichte/ab134.pdf},
  note = {Publication status: Published}
}

@techreport{NiehavesKOK2012TowardsAnIT,
  author = {B Niehaves and S Köffer and K Ortbach and S Katschewitz},
  title = {Towards an IT consumerization theory: A theory and practice review},
  institution = {ERCIS --- European Research Center for Information Systems},
  series = {ERCIS Working Papers},
  number = {13},
  volume = {13},
  editor = {J Becker and K Backhaus and B Hellingrath and T Hoeren and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2012},
  address = {Münster},
  note = {Publication status: Published}
}

@article{BeckerBKM2011PricingOfValue,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Oliver Müller},
  title = {Pricing of Value Bundles: A Multi-Perspective Decision Support Approach},
  journal = {Enterprise Modelling and Information Systems Architectures},
  year = {2011},
  volume = {6},
  number = {2},
  pages = {54--69},
  note = {Publication status: Published}
}

@article{BeckerHR2011CoverageOf,
  author = {Jörg Becker and Sara Hofmann and Michael Räckers},
  title = {Coverage of eGovernment Security Issues in Mass Media},
  journal = {Lecture Notes in Computer Science},
  year = {2011},
  volume = {Electronic Government},
  number = {6846},
  pages = {296--307},
  doi = {10.1007/978-3-642-22878-0_25},
  note = {Publication status: Published}
}

@article{MuellerWienbergenMSB2011LeavingThe,
  author = {Felix Müller-Wienbergen and Oliver Müller and Stefan Seidel and Jörg Becker},
  title = {Leaving the Beaten Tracks in Creative Work --- A Design Theory for Systems that Support Convergent and Divergent Thinking},
  journal = {Journal of the Association for Information Systems},
  year = {2011},
  volume = {12},
  number = {11},
  url = {http://aisel.aisnet.org/jais/vol12/iss11/2},
  note = {Publication status: Published}
}

@article{NiehavesP2011Collaborative,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Collaborative Business Process Management: Status Quo and Quo Vadis},
  journal = {Business Process Management Journal},
  year = {2011},
  volume = {17},
  number = {3},
  pages = {384--402},
  doi = {10.1108/14637151111136342},
  note = {Publication status: Published}
}

@article{NiehavesP2011Demografischer,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Demografischer Wandel: Forschungsprojekt untersucht E-Government in der alternden Gesellschaft},
  journal = {Kommune21},
  year = {2011},
  volume = {2011},
  number = {2},
  pages = {12--13},
  note = {Publication status: Published}
}

@article{VomBrockeBMBHKDMSSSSSSSVWW2011CurrentAnd,
  author = {J {vom Brocke} and J Becker and Braccini A Maria and R Butleris and B Hofreiter and K Kapočius and M {de Marco} and G Schmidt and S Seidel and A Simons and T Skopal and A Stein and S Stieglitz and R Suomi and G Vossen and R Winter and S Wrycza},
  title = {Current and Future Issues in BPM Research: a European Perspective from the ERCIS Meeting 2010},
  journal = {Communications of the Association for Information Systems (CAIS)},
  year = {2011},
  volume = {28},
  number = {1},
  pages = {393--414},
  url = {http://aisel.aisnet.org/cais/vol28/iss1/25/},
  note = {Publication status: Published}
}

@article{WinkelmannW2011AutomaticIdentification,
  author = {Axel Winkelmann and Burkhard Weiß},
  title = {Automatic Identification of Structural Process Weaknesses in Flow Chart Diagrams},
  journal = {Business Process Management Journal},
  year = {2011},
  volume = {17},
  number = {5},
  note = {Publication status: Published}
}

@inproceedings{BeckerDKL2011FosteringComparability,
  author = {J Becker and P Delfmann and R Knackstedt and L Lis},
  title = {Fostering Comparability in Research Dissemination: A Research Portal-based Approach},
  booktitle = {10. Internationale Tagung Wirtschaftsinformatik},
  year = {2011},
  address = {Zürich},
  note = {Publication status: Published}
}

@inproceedings{BeckerNMOPP2011TakingABPM,
  author = {Joerg Becker and Bjoern Niehaves and Andrea Malsbender and Kevin Ortbach and Ralf Plattfaut and Jens Pöppelbuß},
  title = {Taking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis},
  booktitle = {Proceedings of the XXI. International RESER Conference},
  year = {2011},
  address = {Hamburg, Germany},
  note = {Publication status: Published}
}

@inproceedings{BeckerACWW2011ModellingAnd,
  author = {Jörg Becker and Christoph Ahrendt and André Coners and Burkhard Weiß and Axel Winkelmann},
  title = {Modelling and Analysis of Business Process Compliance},
  booktitle = {Proceedings of the IFIP International Working Conference on Governance and Sustainability in Information Systems: Managing the Transfer and Diffusion of IT},
  year = {2011},
  address = {Hamburg},
  note = {Publication status: Published}
}

@inproceedings{BeckerBSV2011Confirming,
  author = {Jörg Becker and Katrin Bergener and Marc-Oliver Schwehm and Matthias Voigt},
  title = {Confirming BPM Theory in Creative Industry Context --- A Case Study in the German TV Industry},
  booktitle = {19$^{th}$ European Conference on Information Systems (ECIS)},
  pages = {1--11},
  year = {2011},
  address = {Helsinki, Finland},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBDE2011AnEfficient,
  author = {Jörg Becker and Philipp Bergener and Dominic Breuker and Patrick Delfmann and Mathias Eggert},
  title = {An Efficient Business Process Compliance Checking Approach},
  booktitle = {Governance and Sustainability in Information Systems --- Managing the Transfer and Diffusion of IT. IFIP WG 8.6 Conference},
  pages = {282--287},
  year = {2011},
  address = {Hamburg, Germany},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBR2011OnMeasures,
  author = {Jörg Becker and Philipp Bergener and Dominic Breuker and Michael Räckers},
  title = {On Measures of Behavioral Distance between Business Processes},
  booktitle = {10. Internationale Tagung Wirtschaftsinformatik (WI 2011)},
  pages = {665--674},
  year = {2011},
  address = {Zurich},
  note = {Publication status: Published}
}

@inproceedings{BeckerBDW2011ModelingAnd,
  author = {Jörg Becker and Philipp Bergener and Patrick Delfmann and Burkhard Weiß},
  title = {Modeling and Checking Business Process Compliance Rules in the Financial Sector},
  booktitle = {Proceedings of the 32$^{nd}$ International Conference on Information Systems},
  pages = {Paper 12},
  year = {2011},
  address = {Shanghai, China},
  note = {Publication status: Published}
}

@inproceedings{BeckerBDEW2011Supporting,
  author = {Jörg Becker and Phillip Bergener and Patrick Delfmann and Mathias Eggert and Burkhard Weiß},
  title = {Supporting Business Process Compliance in Financial Institutions --- A Model-Driven Approach},
  booktitle = {Proceedings of the 10$^{th}$ International Conference on Wirtschaftsinformatik},
  pages = {355--364},
  year = {2011},
  address = {Zürich, Switzerland},
  note = {Publication status: Published}
}

@inproceedings{BeckerBB2011Conceptualizing,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker},
  title = {Conceptualizing Service Network Productivity --- A Looped DEA Approach},
  booktitle = {XII European Workshop on Efficiency and Productivity Analysis (Abstract)},
  year = {2011},
  address = {Verona, Italy},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBDKR2011HowToModel,
  author = {Jörg Becker and Daniel Beverungen and Dominic Breuker and Hanns-Alexander Dietrich and Ralf Knackstedt and Hans Peter Rauer},
  title = {How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach},
  booktitle = {ECIS 2011 Proceedings},
  pages = {Paper 111},
  year = {2011},
  address = {Helsinki, Finland},
  url = {http://aisel.aisnet.org/ecis2011/111},
  note = {Publication status: Published}
}

@inproceedings{BeckerBKDBRS2011DoWeNeedNew,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Hanns-Alexander Dietrich and Dominic Breuker and Hans Peter Rauer and Daniel Sigge},
  title = {Do we need new theories on service productivity? --- Status Quo and implications from contemporary research},
  booktitle = {XXI. International RESER Conference},
  pages = {146--147},
  year = {2011},
  address = {Hamburg, Germany},
  url = {http://udoo.uni-muenster.de/downloads/publications/2531.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerBKMM2011Information,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller},
  title = {Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes},
  booktitle = {Proceedings of the 44$^{th}$ Annual Hawaii International Conference on System Sciences},
  year = {2011},
  address = {Koloa, HI, USA},
  isbn = {978-1-4244-9618-1},
  issn = {1530-1605},
  doi = {10.1109/HICSS.2011.243},
  note = {Publication status: Published}
}

@inproceedings{BeckerBMMP2011DesignScience,
  author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany},
  booktitle = {Service-Oriented Perspectives in Design Science Research: Proceedings of the 6$^{th}$ International Conference DESRIST 2011},
  pages = {366--375},
  series = {Lecture Notes in Computer Science},
  volume = {6629},
  editor = {Hemant Jain and Atish P. Sinha and Padmal Vitharana},
  year = {2011},
  publisher = {Springer},
  address = {Berlin},
  doi = {10.1007/978-3-642-20633-7_26},
  note = {Publication status: Published}
}

@inproceedings{BeckerBHV2011Evaluating,
  author = {Jörg Becker and Dominic Breuker and Tobias Heide and Matthias Voigt},
  title = {Evaluating Groupware for Creative Group Processes --- The Case Study of CreativeFlow},
  booktitle = {17$^{th}$ Americas Conference on Information Systems (AMCIS)},
  pages = {1--13},
  year = {2011},
  address = {Detroit},
  note = {Publication status: Published}
}

@inproceedings{BeckerBR2011OnGuidelines,
  author = {Jörg Becker and Dominic Breuker and Hans Peter Rauer},
  title = {On Guidelines for Representing Business Models --- A Design Science Approach},
  booktitle = {Proceedings of the 17$^{th}$ Americas Conference on Information Systems (AMCIS) 2011},
  pages = {Paper 96},
  year = {2011},
  address = {Detroit, USA},
  url = {http://aisel.aisnet.org/amcis2011_submissions/96/},
  note = {Publication status: Published}
}

@inproceedings{BeckerEKW2011TowardsAContingency,
  author = {Jörg Becker and Mathias Eggert and Ralf Knackstedt and Axel Winkelmann},
  title = {Towards a Contingency Theory based Model of the Influence of Regulation on MIS},
  booktitle = {Americas Conference on Information Systems (AMCIS)},
  year = {2011},
  address = {Detroit, MI, USA},
  note = {Publication status: Published}
}

@inproceedings{BeckerHR2011Akzeptanzfaktoren,
  author = {Jörg Becker and Sara Hofmann and Michael Räckers},
  title = {Akzeptanzfaktoren für E-Government-Anwendungen --- Ein Literaturüberblick},
  booktitle = {Proceedings of the Internationales Rechtsinformatik Symposion (IRIS)},
  pages = {241--244},
  year = {2011},
  address = {Salzburg, Österreich},
  note = {Publication status: Published}
}

@inproceedings{BeckerWW2011AutomaticIdentification,
  author = {Jörg Becker and Burkhard Weiß and Axel Winkelmann},
  title = {Automatic Identification of Structural Process Weaknesses --- Experiences with Semantic Business Process Modeling in the Financial Sector},
  booktitle = {Proceedings of the 10$^{th}$ International Conference on Wirtschaftsinformatik},
  pages = {15--26},
  year = {2011},
  address = {Zürich, Switzerland},
  note = {Publication status: Published}
}

@inproceedings{Beverungen2011MappingThe,
  author = {Daniel Beverungen},
  title = {Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis},
  booktitle = {32$^{nd}$ International Conference on Information Systems (ICIS)},
  year = {2011},
  address = {Shanghai, China},
  note = {Publication status: Published}
}

@inproceedings{BeverungenKF2011TheMorphology,
  author = {Daniel Beverungen and Thomas Kohlborn and Erwin Fielt},
  title = {The Morphology of Service Bundling Settings},
  booktitle = {22$^{nd}$ Australasian Conference on Information Systems (ACIS)},
  year = {2011},
  address = {Sydney, Australia},
  note = {Publication status: Published}
}

@inproceedings{BeverungenWB2011WhereAreThe,
  author = {Daniel Beverungen and Marion Wittchen and Jörg Becker},
  title = {Where are the participants? Including motivational aspects into theorizing and design in IS Research},
  booktitle = {Proceedings of the 19$^{th}$ European Conference on Information Systems},
  year = {2011},
  address = {Helsinki, Finland},
  url = {http://aisel.aisnet.org/ecis2011/61/},
  note = {Publication status: Published}
}

@inproceedings{DietrichSBD2011FastPattern,
  author = {Hanns-Alexander Dietrich and Matthias Steinhorst and Jörg Becker and Patrick Delfmann},
  title = {Fast Pattern Matching in Conceptual Models --- Evaluating and Extending a Generic Approach},
  booktitle = {Enterprise Modelling and Information Systems Architectures (EMISA)},
  pages = {79--92},
  series = {Lecture Notes in Informatics},
  volume = {P-190},
  editor = {Markus Nüttgens and Oliver Thomas and Barbara Weber},
  year = {2011},
  address = {Hamburg, Germany},
  isbn = {978-88579-284-0},
  issn = {1617-5468},
  url = {http://subs.emis.de/LNI/Proceedings/Proceedings190/79.pdf},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaNPB2011Acceptance,
  author = {Elena Gorbacheva and Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Acceptance and Use of Internet Banking: A Digital Divide Perspective},
  booktitle = {19$^{th}$ European Conference on Information Systems (ECIS)},
  pages = {Paper 126},
  year = {2011},
  address = {Helsinki, Finland},
  note = {Publication status: Published}
}

@inproceedings{HellingrathBBBR2011OnTheCoalescence,
  author = {Bernd Hellingrath and Jörg Becker and Daniel Beverungen and Carsten Böhle and Michael Räckers},
  title = {On the Coalescence of Supply Networks and Information Systems},
  booktitle = {EMNet},
  year = {2011},
  address = {Limassol, Zypern},
  note = {Publication status: Published}
}

@inproceedings{HerwigLSBD2011AGenericMultiPurpose,
  author = {Sebastian Herwig and Lukasz Lis and Matthias Steinhorst and Jörg Becker and Patrick Delfmann},
  title = {A Generic Multi-purpose Conceptual Model Analysis Approach --- Conceptual Specification and Application},
  booktitle = {4$^{th}$ International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2011)},
  pages = {201--206},
  series = {Lecture Notes on Informatics (LNI)},
  volume = {190},
  editor = {Markus Nüttgens and Oliver Thomas and Barbara Weber},
  year = {2011},
  publisher = {Gesellschaft für Informatik},
  address = {Bonn},
  isbn = {978-3-88579-284-0},
  url = {http://subs.emis.de/LNI/Proceedings/Proceedings190/201.pdf},
  note = {Publication status: Published}
}

@inproceedings{JanieschFMM2011BusinessActivity,
  author = {Christian Janiesch and Robin Fischer and Martin Matzner and Oliver Müller},
  title = {Business Activity Management for Service Networks in Cloud Environments},
  booktitle = {Proceedings of the 6$^{th}$ Workshop on Middleware for Service-oriented Computing  (MW4SOC 2011)},
  year = {2011},
  address = {Lisboa, Portugal},
  isbn = {978-1-4503-1067-3},
  doi = {10.1145/2093185.2093187},
  note = {Publication status: Published}
}

@inproceedings{JanieschMMVB2011Slipstream,
  author = {Christian Janiesch and Martin Matzner and Oliver Müller and Robert Vollmer and Jörg Becker},
  title = {Slipstream: Architecture Options for Real-Time Process Analytics},
  booktitle = {Proceedings of the ACM Symposium on Applied Computing (SAC 2011)},
  pages = {295--300},
  year = {2011},
  address = {Taichung, Taiwan},
  isbn = {978-1-4503-0113-8},
  doi = {10.1145/1982185.1982252},
  note = {Publication status: Published}
}

@inproceedings{JanieschMM2011ABlueprint,
  author = {Christian Janiesch and Matzner Matzner and Oliver Müller},
  title = {A Blueprint for Event-driven Business Activity Management},
  booktitle = {Proceedings of the 9$^{th}$ International Conference Business Process Management (BPM 2011)},
  pages = {17--28},
  series = {Lecture Notes in Computer Science (LNCS)},
  volume = {6896},
  editor = {Stefanie Rinderle-Ma and Farouk Toumani and Karsten Wolf},
  year = {2011},
  publisher = {Springer},
  address = {Berlin},
  doi = {10.1007/978-3-642-23059-2_4},
  note = {Publication status: Published}
}

@inproceedings{JanieschMM2011Slipstream,
  author = {Christian Janiesch and Matzner Matzner and Oliver Müller},
  title = {Slipstream: A BAM Proof of Concept using Standard Software},
  booktitle = {9$^{th}$ International Conference on Business Process Management (BPM) Demo Track},
  year = {2011},
  address = {Clermont-Ferrand, France},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtHB2011Fachkonzeption,
  author = {Ralf Knackstedt and Marcel Heddier and Jörg Becker},
  title = {Fachkonzeption rechtskonformer Informationssysteme als Anwendungsgebiet der Rechtsvisualisierung},
  booktitle = {Tagungsband des 14. Internationalen Rechtsinformatik Symposions (IRIS)},
  pages = {559--558},
  editor = {Erich Schweighofer and Franz Kummer},
  year = {2011},
  address = {Salzburg},
  isbn = {978-3-85403-278-6},
  note = {Publication status: Published}
}

@inproceedings{MalsbenderPPNB2011HowToIncrease,
  author = {Andrea Malsbender and Jens Pöppelbuß and Ralf Plattfaut and Bjoern Niehaves and Joerg Becker},
  title = {How to Increase Service Productivity: A BPM Perspective},
  booktitle = {Proceedings of the 15$^{th}$ Pacific Asia Conference on Information Systems (PACIS)},
  year = {2011},
  address = {Brisbane, Australia},
  url = {http://aisel.aisnet.org/pacis2011/125/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2011MarketNetwork,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management},
  booktitle = {Proceedings of the 10$^{th}$ IFIP WG 8.5 International Conference on E-Government (EGOV 2011)},
  year = {2011},
  address = {Delft, NL},
  doi = {10.1007/978-3-642-22878-0_16},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2011TheMATHOfInternet,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {The MATH of Internet Adoption: Comparing Different Age-Groups},
  booktitle = {Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik (WI 2011)},
  year = {2011},
  address = {Zürich, CH},
  url = {http://aisel.aisnet.org/wi2011/23/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPBB2011BusinessProcess,
  author = {Björn Niehaves and Ralf Plattfaut and Max Budde and Jörg Becker},
  title = {Business Process Governance: Theorizing and Empirical Application},
  booktitle = {Proceedings of the Americas Conference on Information System},
  year = {2011},
  address = {Detroit, USA},
  url = {http://aisel.aisnet.org/amcis2011_submissions/351/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPS2011Understanding,
  author = {Björn Niehaves and Ralf Plattfaut and Suprateek Sarker},
  title = {Understanding Dynamic IS Capabilities for Effective Process Change: A Theoretical Framework and an Empirical Application},
  booktitle = {Proceedings of the International Conference on Information Systems (ICIS 2011)},
  year = {2011},
  address = {Shanghai, China},
  url = {http://aisel.aisnet.org/icis2011/proceedings/organization/11},
  note = {Publication status: Published}
}

@inproceedings{PlattfautNPB2011Development,
  author = {Ralf Plattfaut and Björn Niehaves and Jens Pöppelbuß and Jörg Becker},
  title = {Development of BPM Capabilities --- Is Maturity the Right Path?},
  booktitle = {Proceedings of the European Conference on Information Systems},
  year = {2011},
  address = {Helsinki, Finland},
  url = {http://aisel.aisnet.org/ecis2011/27/},
  note = {Publication status: Published}
}

@inproceedings{PoeppelbussPOMVNB2011ServiceInnovation,
  author = {Jens Pöppelbuß and Ralf Plattfaut and Kevin Ortbach and Andrea Malsbender and Matthias Voigt and Björn Niehaves and Jörg Becker},
  title = {Service Innovation Capability: Proposing a New Framework},
  booktitle = {Proceedings of the 3$^{rd}$ International Symposium on Services Science (ISSS 2011) in conjunction with the Federated Conference on Computer Science and Information Systems (FedCSIS 2011)},
  pages = {545--551},
  year = {2011},
  address = {Szczecin, Poland},
  note = {Publication status: Published}
}

@inproceedings{Rauer2011AMethodEngineering,
  author = {Hans Peter Rauer},
  title = {A method-engineering approach to obtain long-term knowledge in service productivity management},
  booktitle = {RESER},
  pages = {216--237},
  year = {2011},
  address = {Hamburg,Deutschland},
  url = {http://reser.net/materiali/priloge/slo/rauer_et_al.pdf},
  note = {Publication status: Published}
}

@inproceedings{RiemerHI2011Collaborative,
  author = {K Riemer and J Holler and M Indulska},
  title = {Collaborative Process Modelling --- Tool Analysis and Design Implications},
  booktitle = {Proceedings of the 19$^{th}$ European Conference on Information Systems (ECIS)},
  pages = {Paper 39},
  year = {2011},
  address = {Helsinki, Finland},
  note = {Publication status: Published}
}

@inproceedings{TaratoukhineK2011Impelementation,
  author = {V Taratoukhine and Y Kupriyanov},
  title = {Impelementation of benefit management model: IT-intensive organizational transformation},
  booktitle = {Proceedings of the conference Re-engineering of business processes based on modern information technology. Knowledge management systems},
  year = {2011},
  publisher = {MESI},
  address = {Moscow},
  note = {Publication status: Published}
}

@inproceedings{WeissW2011Developing,
  author = {Burkhard Weiß and Axel Winkelmann},
  title = {Developing a Process-Oriented Notation for Operational Risks in the Financial Sector --- A Conceptual Metamodel for Risk Modeling in Business Process Models},
  booktitle = {Proceedings of the 44$^{th}$ Hawaii International Conference on System Sciences},
  year = {2011},
  address = {Koloa, USA},
  note = {Publication status: Published}
}

@inproceedings{WeissW2011AMetamodel,
  author = {Burkhard Weiß and Axel Winkelmann},
  title = {A Metamodel Based Perspective on the Adaptation of a Process Modeling Language to the Financial Sector},
  booktitle = {Proceedings of the 44$^{th}$ Hawaii International Conference on System Sciences},
  year = {2011},
  address = {Koloa, USA},
  note = {Publication status: Published}
}

@book{BeckerHHJKKLRTW2011Forschungslandkarte,
  author = {Jörg Becker and Tobias Heide and Sara Hofmann and Marlen Jurisch and Ralf Knackstedt and Helmut Krcmar and Thomas Ley and Michael Räckers and Irina Thome and Petra Wolf},
  title = {Forschungslandkarte "Prozessorientierte Verwaltung". Studie im Auftrag des Bundesministeriums des Innern},
  year = {2011},
  publisher = {},
  address = {München/Münster},
  note = {Publication status: Published}
}

@incollection{BeckerBKMMP2011Integrierte,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Integrierte Informationslogistik in der hybriden Wertschöpfung},
  booktitle = {Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF},
  pages = {247--255},
  editor = {Inken Gatermann and Myriam Fleck},
  year = {2011},
  publisher = {Campus Verlag},
  address = {Frankfurt am Main},
  note = {Publication status: Published}
}

@incollection{BeckerBKS2011Engineering,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Armin Stein},
  title = {Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling},
  booktitle = {Implementing International Services: A tailorable method for market assessment, modularization, and process transfer},
  pages = {399--424},
  editor = {T Böhmann and W Burr and T Herrmann and H Krcmar},
  year = {2011},
  publisher = {Gabler},
  address = {Wiesbaden},
  isbn = {978-3-8349-1577-1},
  note = {Publication status: Published}
}

@incollection{NiemannJKKMM2011Prototypical,
  author = {Michael Niemann and Christian Janiesch and Holger Kuprian and Axel Korthaus and Oliver Müller and Martin Matzner},
  title = {Prototypical Support},
  booktitle = {The TEXO Governance Framework --- Whitepaper},
  pages = {118--135},
  series = {The TEXO Governance Framework --- Whitepaper},
  editor = {Christian Janiesch and Michael Niemann and Ralf Steinmetz},
  year = {2011},
  publisher = {SAP Research},
  url = {http://internet-of-services.com/fileadmin/IOS/user_upload/pdf/TEXO_GOVERNANCE_FRAMEWORK_WHITEPAPER_1_1.pdf},
  note = {Publication status: Published}
}

@phdthesis{Herwig2011Geschaeftsprozessanalyse,
  author = {Sebastian Herwig},
  title = {Geschäftsprozessanalyse --- Methodische Konzepte und Werkzeugunterstützung zur Konstruktion und Anwendung analysierbarer Geschäftsprozessmodelle},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  year = {2011},
  address = {Münster},
  note = {Publication status: Published}
}

@misc{NiehavesPG2011SocialAspects,
  author = {Björn Niehaves and Ralf Plattfaut and Elena Gorbacheva},
  title = {Social Aspects in Technology Acceptance: Theory Integration and Development},
  year = {2011},
  howpublished = {Poster session presented at the JAIS Theory Development Workshop (Pre-ICIS)},
  note = {Publication status: Published}
}

@misc{SchrulleP2011TowardsADesign,
  author = {Fabian Schrulle and Ralf Plattfaut},
  title = {Towards a Design Theory for Social BPM Systems},
  year = {2011},
  howpublished = {Poster session presented at the 10. Internationale Tagung Wirtschaftsinformatik (WI 2011) --- Student Track Poster Session},
  note = {Publication status: Published}
}

@article{Koeffer2011MitPredictive,
  author = {S Köffer},
  title = {Mit Predictive Analytics in die Zukunft blicken},
  journal = {Computerwoche},
  year = {2011},
  volume = {2011},
  url = {http://www.computerwoche.de/software/bi-ecm/2370894/},
  note = {Publication status: Published}
}

@techreport{BeckerBDR2011NetworkEVolution,
  author = {Jörg Becker and Daniel Beverungen and Patrick Delfmann and Michael Räckers},
  title = {Network e-Volution},
  institution = {ERCIS --- European Research Center for Information Systems},
  series = {ERCIS Working Papers},
  number = {11},
  volume = {11},
  editor = {J Becker and K Backhaus and B Hellingrath and T Hoeren and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2011},
  address = {Münster},
  note = {Publication status: Published}
}

@techreport{BeckerBKMMP2011FlexibleInformationssystemArchitekturen,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (FlexNet)},
  institution = {University of Muenster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {130},
  volume = {130},
  editor = {Jörg Becker and Heinz-Lothar Grob and Bernd Hellingrath and Stefan Klein and Herbert Kuchen and Ulrich Müller-Funk},
  year = {2011},
  address = {Münster, Germany},
  url = {http://udoo.uni-muenster.de/downloads/publications/2484.pdf},
  note = {Publication status: Published}
}

@techreport{BeckerKS2011Referenzmodellierung,
  author = {Jörg Becker and Ralf Knackstedt and Matthias Steinhorst},
  title = {Referenzmodellierung von Internetauftritten am Beispiel von Handelsverbundgruppen},
  institution = {Institut für Wirtschaftsinformatik},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {129},
  volume = {129},
  editor = {Jörg Becker and Heinz Lothar Grob and Bernd Hellingrath and Stefan Klein and Herbert Kuchen and Ulrich Müller-Funk and Gottfried Vossen},
  year = {2011},
  address = {Münster},
  note = {Publication status: Published}
}

@article{BackhausBBFMWKS2010EnablingIndividualized,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Margarethe Frohs and Oliver Müller and Matthias Weddeling and Ralf Knackstedt and Michael Steiner},
  title = {Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data},
  journal = {Electronic Markets},
  year = {2010},
  volume = {20},
  number = {2},
  pages = {131--146},
  doi = {10.1007/s12525-010-0032-0},
  note = {Publication status: Published}
}

@article{BeckerACWW2010BusinessRule,
  author = {J Becker and C Ahrendt and A Coners and B Weiß and A Winkelmann},
  title = {Business Rule Based Extension of a Semantic Process Modeling Language for Managing Business Process Compliance in the Financial Sector},
  journal = {Lecture Notes in Informatics},
  year = {2010},
  number = {Lecture Notes in Informatics},
  note = {Publication status: Published}
}

@article{BeckerBR2010ActivityBased,
  author = {J Becker and P Bergener and M Räckers},
  title = {Activity-Based Costing in Public Administrations: A Business Process Modeling Approach},
  journal = {International Journal of E-Services and Mobile Applications (IJESMA)},
  year = {2010},
  volume = {2},
  number = {4},
  pages = {1--10},
  doi = {10.4018/jesma.2010100101},
  note = {Publication status: Published}
}

@article{BeckerVWW2010AModelBased,
  author = {J Becker and L Vilkov and B Weiß and A Winkelmann},
  title = {A Model Based Approach for Calculating the Process Driven Business Value of RFID Investments},
  journal = {International Journal of Production Economics},
  year = {2010},
  volume = {121},
  number = {International Journal of Production Economics},
  pages = {121},
  note = {Publication status: Published}
}

@article{BeckerACWW2010BusinessRule,
  author = {Jörg Becker and Christoph Ahrendt and André Coners and Burkhard Weiß and Axel Winkelmann},
  title = {Business Rule Based Extension of a Semantic Process Modeling Language for Managing Business Process Compliance in the Financial Sector},
  journal = {Lecture Notes in Informatics},
  year = {2010},
  volume = {175},
  number = {1},
  pages = {201--206},
  note = {Publication status: Published}
}

@article{BeckerBK2010TheChallenge,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt},
  title = {The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages},
  journal = {Information Systems and e-Business Management (ISeB)},
  year = {2010},
  volume = {8},
  number = {1},
  pages = {12--32},
  note = {Publication status: Published}
}

@article{BeckerBKW2010FosteringThe,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Axel Winkelmann},
  title = {Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks},
  journal = {Lecture Notes in Informatics},
  year = {2010},
  volume = {P-177},
  number = {INFORMATIK 2010 --- Business Process and Service Science --- Proceedings of ISSS and BPSC},
  pages = {63--79},
  note = {Publication status: Published}
}

@article{BeckerMV2010TheoryBased,
  author = {Jörg Becker and Martin Matzner and Matthias Voigt},
  title = {Theory-based Analyses of Interorganisational Standards for Self-organising, Adaptive Value Creation Networks},
  journal = {Electronic Communications of the EASST},
  year = {2010},
  volume = {27},
  pages = {1--12},
  url = {http://journal.ub.tu-berlin.de/eceasst/article/download/390/374},
  note = {Publication status: Published}
}

@article{BeckerTWW2010Constructing,
  author = {Jörg Becker and Irina Thome and Burkhard Weiß and Axel Winkelmann},
  title = {Constructing a Semantic Business Process Modelling Language for the Banking Sector --- An Evolutionary Dyadic Design Science Approach},
  journal = {Enterprise Modelling and Information Systems Architectures --- An International Journal},
  year = {2010},
  volume = {5},
  number = {1},
  pages = {4--25},
  note = {Publication status: Published}
}

@article{BeckerVWW2010AModelBased,
  author = {Jörg Becker and Lev Vilkov and Burkhard Weiß and Axel Winkelmann},
  title = {A Model Based Approach for Calculating the Process Driven Business Value of RFID Investments},
  journal = {International Journal of Production Economics},
  year = {2010},
  volume = {127},
  number = {2},
  pages = {358--371},
  note = {Publication status: Published}
}

@article{DelfmannHLSTB2010PatternSpecification,
  author = {P Delfmann and S Herwig and L Lis and A Stein and K Tent and J Becker},
  title = {Pattern Specification and Matching in Conceptual Models. A Generic Approach Based on Set Operations},
  journal = {Enterprise Modelling and Information Systems Architectures},
  year = {2010},
  volume = {5},
  number = {3},
  pages = {24--43},
  note = {Publication status: Published}
}

@article{GerzSW2010Gestaltungsoptionen,
  author = {M Gerz and M Schaarschmidt and A Winkelmann},
  title = {Gestaltungsoptionen für die Vermarktung von Open-Source-Software},
  journal = {Industrie Management},
  year = {2010},
  number = {3},
  note = {Publication status: Published}
}

@article{KnackstedtEGS2010Forschungsportal,
  author = {Ralf Knackstedt and Mathias Eggert and Lena Gräwe and Jan Spittka},
  title = {Forschungsportal für Rechtsinformatik und Informationsrecht},
  journal = {Multimedia und Recht (MMR)},
  year = {2010},
  volume = {8},
  pages = {528--533},
  note = {Publication status: Published}
}

@article{Niehaves2010OpenProcess,
  author = {B Niehaves},
  title = {Open Process Innovation: The Impact of Personnel Resource Scarcity on the Involvement of Customers and Consultants in Public Sector BPM},
  journal = {Business Process Management Journal},
  year = {2010},
  number = {Accepted for Publication},
  note = {Publication status: Published}
}

@article{Niehaves2010IcebergAhead,
  author = {B Niehaves},
  title = {Iceberg ahead: On electronic government research and societal aging},
  journal = {Government Information Quarterly},
  year = {2010},
  volume = {28},
  number = {3},
  pages = {310--319},
  note = {Publication status: Accepted}
}

@article{NiehavesPGV2010AnalysisOf,
  author = {Björn Niehaves and Ralf Plattfaut and Elena Gorbacheva and Peter Henning Vages},
  title = {Analysis of E-Inclusion Projects in Russia, Austria and Switzerland},
  journal = {Interactive Technology and Smart Education},
  year = {2010},
  volume = {7},
  number = {2},
  pages = {72--84},
  doi = {10.1108/17415651011071019},
  note = {Publication status: Published}
}

@article{SeidelMWB2010TheConcept,
  author = {S Seidel and F Müller-Wienbergen and J Becker},
  title = {The Concept of Creativity in the Information Systems Discipline: Past, Present, and Prospects},
  journal = {Communications of the AIS},
  year = {2010},
  number = {in press},
  note = {Publication status: Published}
}

@article{SeidelMWR2010PocketsOfCreativity,
  author = {S Seidel and F Müller-Wienbergen and M Rosemann},
  title = {Pockets of Creativity in Business Processes},
  journal = {Communications of the AIS},
  year = {2010},
  volume = {27},
  url = {http://aisel.aisnet.org/cais/vol27/iss1/23},
  note = {Publication status: Published}
}

@article{Winkelmann2010ReferenceModel,
  author = {A Winkelmann},
  title = {Reference Model Maintenance based on ERP system implementation (forthcoming)},
  journal = {AIS Transactions on Enterprise Systems},
  year = {2010},
  number = {AIS Transactions on Enterprise Systems},
  note = {Publication status: Published}
}

@article{WinkelmannL2010TeachingERP,
  author = {A Winkelmann and C Leyh},
  title = {Teaching ERP systems: A multi-perspective view on the ERP system market (accepted for publication)},
  journal = {Journal of Information Systems Education},
  year = {2010},
  number = {Journal of Information Systems Education},
  note = {Publication status: Published}
}

@inproceedings{BackhausBBBKNW2010Produktivitaetsbenchmarking,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Ole Broeker and Ralf Knackstedt and Anna Nikula and Robert Wilken},
  title = {Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel},
  booktitle = {40. Jahrestagung der Gesellschaft für Informatik},
  year = {2010},
  address = {Leipzig, Germany},
  note = {Publication status: Published}
}

@inproceedings{BackhausBBFMW2010Incorporating,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Margarete Frohs and Oliver Müller and Matthias Weddeling},
  title = {Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services},
  booktitle = {Proceedings of the 18$^{th}$ European Conference on Information Systems},
  year = {2010},
  address = {Pretoria, South Africa},
  url = {http://aisel.aisnet.org/ecis2010/119},
  note = {Publication status: Published}
}

@inproceedings{BeckerBP2010Unterstuetzung,
  author = {J Becker and B Brüse and J Pöppelbuß},
  title = {Unterstützung des Softwarelizenzmanagements durch IT-Frameworks --- Anforderungsanalyse und Status quo},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2010},
  pages = {247--258},
  editor = {Matthias Schumann and Lutz M. Kolbe and Michael H. Breitner and Arne Frerichs},
  year = {2010},
  publisher = {Universitätsverlag Göttingen},
  address = {Göttingen},
  url = {http://webdoc.sub.gwdg.de/univerlag/2010/mkwi/01_management_und_methoden/it_performance_management_u._it-controlling/05_softwarelizenzmanagement.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerKP2010VergleichVon,
  author = {J Becker and R Knackstedt and J Pöppelbuß},
  title = {Vergleich von Reifegradmodellen für die hybride Wertschöpfung und Entwicklungsperspektiven},
  booktitle = {},
  year = {2010},
  note = {Publication status: Published}
}

@inproceedings{BeckerMW2010AnOntologyBased,
  author = {J Becker and O Müller and M Woditsch},
  title = {An Ontology-Based Natural Language Service Discovery Engine --- Design and Expermiental Evaluation},
  booktitle = {Proceedings of the 18$^{th}$ European Conference on Information Systems},
  year = {2010},
  address = {Pretoria, South Africa},
  url = {http://aisel.aisnet.org/ecis2010/166/},
  note = {Publication status: Published}
}

@inproceedings{BeckerNPS2010MaturityModels,
  author = {J Becker and B Niehaves and J Pöppelbuß and A Simons},
  title = {Maturity Models in IS Research},
  booktitle = {Proceedings of the 18$^{th}$ European Conference on Information Systems},
  year = {2010},
  address = {Pretoria, South Africa},
  url = {http://web.up.ac.za/ecis/ECIS2010PR/ECIS2010/Content/Papers/0320.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerWW2010Reflections,
  author = {J Becker and B Weiß and A Winkelmann},
  title = {Reflections On the Design of Domain Specific Semantic Business Process Modeling Languages --- An Evolutionary Approach},
  booktitle = {},
  pages = {98--100},
  editor = {Wimmer Maria and Lück-Schneider Dagmar and Brinkhoff Uwe and Schweighofer Erich and Kaiser Siegfried and Wiebe Andreas},
  year = {2010},
  note = {Publication status: Published}
}

@inproceedings{BeckerDHLMS2010EinAutomatisiertes,
  author = {Joerg Becker and Patrick Delfmann and Sebastian Herwig and Lukasz Lis and Andrea Malsbender and Armin Stein},
  title = {Ein automatisiertes Verfahren zur Sicherstellung der konventionsgerechten Bezeichnung von Modellelementen im Rahmen der konzeptionellen Modellierung},
  booktitle = {Modellierung 2010},
  pages = {49--65},
  series = {Lecture Notes in Informatics},
  volume = {161},
  editor = {Gregor Engels and Dimitris Karagiannis and Heinrich C. Mayr},
  year = {2010},
  publisher = {Gesellschaft für Informatik},
  address = {Bonn},
  isbn = {978-3-88579-255-0},
  note = {Publication status: Published}
}

@inproceedings{BeckerAACMV2010ITSupported,
  author = {Jörg Becker and Fabio Alexandrini and Thiago Souza Araújo and Jullian Creutzberg and Martin Matzner and Matthias Voigt},
  title = {IT-supported Strategic Management in Municipal Public Administration in Brazil},
  booktitle = {Proceedings of the IADIS Internatioal Conference e-Society 2010},
  pages = {131--140},
  editor = {Piet Kommers and Pedro Isaías},
  year = {2010},
  address = {Porto, Portugal},
  isbn = {978-972-8939-07-6},
  note = {Publication status: Published}
}

@inproceedings{BeckerBV2010Supporting,
  author = {Jörg Becker and Katrin Bergener and Matthias Voigt},
  title = {Supporting Creative Group Processes --- Groupware for Communication and Coordination},
  booktitle = {Proceedings of the 16$^{th}$ Americas Conference on Information Systems (AMCIS2010)},
  pages = {1--10},
  year = {2010},
  address = {Lima, Peru},
  note = {Publication status: Published}
}

@inproceedings{BeckerBV2010Supporting,
  author = {Jörg Becker and Katrin Bergener and Matthias Voigt},
  title = {Supporting Creative Group Processes: Design Principles for Appropriate Groupware},
  booktitle = {Proceedings of the Proceedings of the 18$^{th}$ European Conference on Information Systems (ECIS 2010)},
  year = {2010},
  address = {Pretoria, South Africa},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBR2010Evaluating,
  author = {Jörg Becker and Philipp Bergener and Dominic Breuker and Michael Räckers},
  title = {Evaluating the Expressiveness of Domain Specific Modeling Languages using the Bunge-Wand-Weber Ontology},
  booktitle = {Proceedings of the 43$^{rd}$ Hawaii International Conference on System Sciences (HICSS-43)},
  pages = {1--10},
  year = {2010},
  address = {Honolulu, HI},
  doi = {10.1109/HICSS.2010.190},
  note = {Publication status: Published}
}

@inproceedings{BeckerBRWW2010PatternBased,
  author = {Jörg Becker and Phillip Bergener and Michael Räckers and Burkhard Weiß and Axel Winkelmann},
  title = {Pattern-Based Semi-Automatic Analysis of Weaknesses in Semantic Business Process Models in the Banking Sector},
  booktitle = {Proceedings of the 18$^{th}$ European Conference on Information Systems (ECIS 2010)},
  pages = {Paper 156},
  year = {2010},
  address = {Pretoria, South Africa},
  url = {http://web.up.ac.za/ecis/ECIS2010PR/ECIS2010/Content/Papers/0451.R1.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBFKNT2010Produktivitaetsmanagement,
  author = {Jörg Becker and Daniel Beverungen and Nadine Blinn and Michael Fellmann and Ralf Knackstedt and Markus Nüttgens and Oliver Thomas},
  title = {Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik},
  year = {2010},
  address = {Göttingen, Germany},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBN2010Assumptions,
  author = {Jörg Becker and Daniel Beverungen and Nadine Blinn and Markus Nüttgens},
  title = {Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services},
  booktitle = {XX. International RESER Conference},
  year = {2010},
  address = {Gothenburg, Sweden},
  note = {Publication status: Published}
}

@inproceedings{BeckerBMM2010TotalCostOf,
  author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller},
  title = {Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services},
  booktitle = {Proceedings of the IADIS Internatioal Conference e-Society 2010},
  pages = {322--329},
  editor = {Piet Kommers and Pedro Isaías},
  year = {2010},
  address = {Porto, Portugal},
  isbn = {978-972-8939-07-6},
  url = {http://www.iadisportal.org/digital-library/total-cost-of-service-life-%C2%96-decision-support-for-selecting-and-orchestrating-services},
  note = {Publication status: Published}
}

@inproceedings{BeckerBMM2010TotalCosts,
  author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller},
  title = {Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services},
  booktitle = {Exploring Service Sciences},
  pages = {282--288},
  series = {Lecture Notes in Business Information Processing (LNBIP)},
  volume = {53},
  editor = {Jean-Henry Morin and Jolita Ralyté and Mehdi Snene},
  year = {2010},
  publisher = {Springer},
  address = {Berlin},
  doi = {10.1007/978-3-642-14319-9_25},
  note = {Publication status: Published}
}

@inproceedings{BeckerBWW2010ExploringThe,
  author = {Jörg Becker and Dominic Breuker and Burkhard Weiß and Axel Winkelmann},
  title = {Exploring the Status Quo of Business Process Modelling Languages in the Banking Sector --- An Empirical Insight into the Usage of Methods in Banks},
  booktitle = {Proceedings of the 21$^{st}$ Australasian Conference on Information Systems},
  year = {2010},
  address = {Brisbane, Australia},
  note = {Publication status: Published}
}

@inproceedings{BeckerEK2010DerBeitrag,
  author = {Jörg Becker and Mathias Eggert and Ralf Knackstedt},
  title = {Der Beitrag der Referenzmodellierung zur Compliance im Reporting des Finanzsektors},
  booktitle = {Proceedings of the Forschungskolloquium Business Intelligence (FKBI 10)},
  year = {2010},
  address = {Dresden},
  note = {Publication status: Published}
}

@inproceedings{BeckerEK2010Forschungslandkarte,
  author = {Jörg Becker and Mathias Eggert and Ralf Knackstedt},
  title = {Forschungslandkarte Rechtsinformatik und Informationsrecht},
  booktitle = {Internationales Rechtsinformatik Symposium (IRIS)},
  year = {2010},
  address = {Salzburg, Österreich},
  note = {Publication status: Published}
}

@inproceedings{BeckerKLS2010TowardsAMaturity,
  author = {Jörg Becker and Ralf Knackstedt and Łukasz Lis and Armin Stein},
  title = {Towards a Maturity Model for Research Portals},
  booktitle = {Proceedings of the 18$^{th}$ European Conference on Information Systems (ECIS 2010)},
  year = {2010},
  address = {Pretoria, Süd-Afrika},
  url = {http://web.up.ac.za/ecis/ECIS2010PR/ECIS2010/Content/Papers/0421.R1.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerKLS2010Entwicklung,
  author = {Jörg Becker and Ralf Knackstedt and Łukasz Lis and Armin Stein},
  title = {Entwicklung und Anwendung eines Internetwerkzeugs zur Generierung von Forschungsportalen},
  booktitle = {Proceedings der Multikonferenz Wirtschaftsinformatik (MKWI 2010)},
  pages = {1473--1484},
  year = {2010},
  address = {Göttingen},
  note = {Publication status: Published}
}

@inproceedings{BeckerMV2010SelectingInterorganizational,
  author = {Jörg Becker and Martin Matzner and Matthias Voigt},
  title = {Selecting Interorganizational Standards --- A Management Cybernetics Perspective},
  booktitle = {Proceedings of the 16$^{th}$ Americas Conference on Information Systems (AMCIS2010)},
  pages = {1--8},
  year = {2010},
  address = {Lima, Peru},
  url = {http://aisel.aisnet.org/amcis2010/366},
  note = {Publication status: Published}
}

@inproceedings{BeckerNP2010Stakeholder,
  author = {Jörg Becker and Björn Niehaves and Ralf Plattfaut},
  title = {Stakeholder Involvement in Business Process Management Agenda-Setting and Implementation},
  booktitle = {Proceedings of the 16$^{th}$ Americas Conference on Information Systems (AMCIS)},
  year = {2010},
  address = {Lima, Peru},
  url = {http://aisel.aisnet.org/amcis2010/293/},
  note = {Publication status: Published}
}

@inproceedings{BeckerWW2010Transferring,
  author = {Jörg Becker and Burkhard Weiß and Axel Winkelmann},
  title = {Transferring a Domain-Specific Semantic Process Modeling Language --- Findings from Action Research in the Banking Sector},
  booktitle = {Proceedings of the 18$^{th}$ European Conference on Information Systems},
  year = {2010},
  address = {Pretoria, South Africa},
  url = {http://aisel.aisnet.org/ecis2010/48},
  note = {Publication status: Published}
}

@inproceedings{BeckerWW2010UtilityVs,
  author = {Jörg Becker and Burkhard Weiß and Axel Winkelmann},
  title = {Utility vs. Efforts of Business Process Modeling --- An Exploratory Survey in the Financial Sector},
  booktitle = {Multikonferenz Wirtschaftsinformatik 2010},
  pages = {41--54},
  editor = {Matthias Schumann and Lutz M. Kolbe and Michael H. Breitner and Arne Frerichs},
  year = {2010},
  publisher = {Universitätsverlag Göttingen},
  address = {Göttingen},
  isbn = {978-3-941875-31-9},
  url = {http://udoo.uni-muenster.de/downloads/publications/2361.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerWW2010Reflections,
  author = {Jörg Becker and Burkhard Weiß and Axel Winkelmann},
  title = {Reflections On the Design of Domain Specific Semantic Business Process Modeling Languages --- An Evolutionary Approach},
  booktitle = {Proceedings of the Fachtagung Verwaltungsinformatik},
  pages = {98--100},
  year = {2010},
  address = {Koblenz},
  note = {Publication status: Published}
}

@inproceedings{BeckerWW2010AMultiPerspective,
  author = {Jörg Becker and Burkhard Weiß and Axel Winkelmann},
  title = {A Multi-Perspective Approach to Business Process Management in the Financial Sector},
  booktitle = {Proceedings of the 31$^{st}$ International Conference on Information Systems},
  year = {2010},
  address = {St. Louis, USA},
  note = {Publication status: Published}
}

@inproceedings{Beverungen2010Implementing,
  author = {Daniel Beverungen},
  title = {Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions},
  booktitle = {Proceedings of the 10$^{th}$ European Academy of Management Conference},
  year = {2010},
  address = {Rome, Italy},
  url = {http://udoo.uni-muenster.de/downloads/publications/2403.pdf},
  note = {Publication status: Published}
}

@inproceedings{CzarneckiWS2010MakingBusiness,
  author = {C Czarnecki and A Winkelmann and M Spiliopoulou},
  title = {Making Business Systems in the Telecommunication Industry more Customer-Oriented --- An Analysis of Real-life Transformation Projects},
  booktitle = {},
  year = {2010},
  note = {Publication status: Published}
}

@inproceedings{GorbachevaNP2010Governmental,
  author = {Elena Gorbacheva and Björn Niehaves and Ralf Plattfaut},
  title = {Governmental Projects for the Aging Society: An Explorative Study in Russia},
  booktitle = {Proceedings of the Fachtagung Verwaltungsinformatik und Fachtagung Rechtsinformatik (FTVI & FTRI) 2010},
  pages = {89--91},
  year = {2010},
  address = {Koblenz, Germany},
  note = {Publication status: Published}
}

@inproceedings{HaselmannWV2010TowardsAConceptual,
  author = {T Haselmann and A Winkelmann and G Vossen},
  title = {Towards a Conceptual Model for Trustworthy Skills Profiles in Online Social Networks},
  booktitle = {Information Systems Development --- Business Systems and Services: Modeling and Development},
  pages = {285--296},
  series = {Science+Business Media},
  editor = {Pokorny J. and Repa V. and Richta K. and Wojtkowski W. and Linger H. and Barry Ch. and Lang M.},
  year = {2010},
  publisher = {Springer-Verlag},
  address = {Berlin},
  note = {Publication status: Published}
}

@inproceedings{Mueller2010DesignAndEvaluation,
  author = {O Müller},
  title = {Design and Evaluation of Interactive Decision Aids for Value-Added Services},
  booktitle = {},
  year = {2010},
  note = {Publication status: Published}
}

@inproceedings{NiehavesO2010Demographic,
  author = {B Niehaves and K Ortbach},
  title = {Demographic Awareness and E-Government --- A Quantitative Analysis of Germany and Japan},
  booktitle = {Proceedings of the 16$^{th}$ Americas Conference on Informaction Systems},
  year = {2010},
  address = {Lima, Peru},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010Collaborative,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {Collaborative Business Process Management: Exploring Themes, Achievements, and Perspectives},
  booktitle = {Proceedings of the 18$^{th}$ European Conference on Information Systems},
  year = {2010},
  address = {Pretoria, South Africa},
  url = {http://aisel.aisnet.org/ecis2010/30/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010TGovernment,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {T-Government for the Citizens: Digital Divide and Internet Technology Acceptance among the Elderly},
  booktitle = {Proceedings of the tGov Workshop '10 (tGov10)},
  year = {2010},
  address = {Brunel University, West London, UK},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010FromBureaucratic,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {From Bureaucratic and Quasi‐Market Environments: On the Co‐Evolution of Public Sector Business Process Management},
  booktitle = {Electronic Government --- 9$^{th}$ IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 --- September 2, 2010. Proceedings},
  pages = {387--399},
  series = {Lecture Notes in Computer Science},
  volume = {6228},
  editor = {Maria A. Wimmer and Jean-Loup Chappelet and Marijn Janssen and Hans J. Scholl},
  year = {2010},
  address = {Lausanne, Switzerland},
  isbn = {978-3-642-14798-2},
  doi = {10.1007/978-3-642-14799-9_33},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010TheAgeDivide,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {The Age-Divide in Private Internet Usage: A Quantitative Study of Technology Acceptance},
  booktitle = {Proceedings of the 16$^{th}$ Americas Conference on Information Systems (AMCIS)},
  year = {2010},
  address = {Lima, Peru},
  url = {http://aisel.aisnet.org/amcis2010/407/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesP2010WhatIsTheIssue,
  author = {Björn Niehaves and Ralf Plattfaut},
  title = {What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive E‐Government},
  booktitle = {Electronic Government --- 9$^{th}$ IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 --- September 2, 2010. Proceedings},
  pages = {275--288},
  series = {Lecture Notes in Computer Science},
  volume = {6228},
  editor = {Maria A. Wimmer and Jean-Loup Chappelet and Marijn Janssen and Hans J. Scholl},
  year = {2010},
  address = {Lausanne, Switzerland},
  isbn = {978-3-642-14798-2},
  doi = {10.1007/978-3-642-14799-9_24},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPB2010Transformation,
  author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Transformation Networks --- The Case of Business Process Management in Local Governments},
  booktitle = {Proceedings of the tGov Workshop '10 (tGov10)},
  year = {2010},
  address = {Brunel University, West London, UK},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPB2010DoesYourBusiness,
  author = {Björn Niehaves and Ralf Plattfaut and Jörg Becker},
  title = {Does Your Business Process Management (Still) Fit the Market? --- A Dynamic Capability Perspective on BPM Strategy Development},
  booktitle = {Proceedings of the 16$^{th}$ Americas Conference on Information Systems (AMCIS)},
  year = {2010},
  address = {Lima, Peru},
  url = {http://aisel.aisnet.org/amcis2010/292/},
  note = {Publication status: Published}
}

@inproceedings{NiehavesPG2010Information,
  author = {Björn Niehaves and Ralf Plattfaut and Elena Gorbacheva},
  title = {Information Society and Aging --- A Study on E-Inclusion Projects in Russian Municipalities},
  booktitle = {Proceedings of the IADIS International Conference on e-Society},
  editor = {Kommers Piet and Isaías Piet; and  Pedro},
  year = {2010},
  address = {Porto, Portugal},
  isbn = {978-972-8939-07-6},
  note = {Publication status: Published}
}

@inproceedings{PanchenkoKTZ2010FuzzySetsFor,
  author = {O Panchenko and Y Kupriyanov and V Taratoukhine and A Zeier},
  title = {Fuzzy Sets for Purchase Planning in Uncertain Conditions},
  booktitle = {Proceedings --- 2010 IEEE 17$^{th}$ International Conference on Industrial Engineering and Engineering Management, IE and EM2010},
  pages = {750--753},
  year = {2010},
  publisher = {IEEE},
  address = {Xiamen},
  note = {Publication status: Published}
}

@inproceedings{SorrentinoN2010Intermediaries,
  author = {M Sorrentino and B Niehaves},
  title = {Intermediaries in E-Inclusion: A Literature Review},
  booktitle = {},
  year = {2010},
  note = {Publication status: Published}
}

@inproceedings{WinkelmannH2010EinKonzeptionelles,
  author = {A Winkelmann and T Haselmann},
  title = {Ein konzeptionelles Model auf Basis von Markov-Ketten zur Berechnung und Bewertung von persönlichen Kompetenzen in sozialen Netzwerken},
  booktitle = {},
  year = {2010},
  note = {Publication status: Published}
}

@inproceedings{WinkelmannLF2010ERPSysteme,
  author = {A Winkelmann and C Leyh and N Frick},
  title = {ERP-Systeme in der Lehre --- ein vergleichendes, hochschulübergreifendes Seminar mit mittelgroßen ERP-Systemen},
  booktitle = {},
  year = {2010},
  note = {Publication status: Published}
}

@book{BackhausBBFKMSW2010Vermarktung,
  author = {Klaus Backhaus and Jörg Becker and Daniel Beverungen and Margarethe Frohs and Ralf Knackstedt and Oliver Müller and Michael Steiner and Matthias Weddeling},
  title = {Vermarktung hybrider Leistungsbündel --- Das ServPay Konzept},
  year = {2010},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  isbn = {978-3642128295},
  note = {Publication status: Published}
}

@book{BeckerKMW2010Vertriebsinformationssysteme,
  editor = {J Becker and R Knackstedt and O Müller and A Winkelmann},
  title = {Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung},
  year = {2010},
  publisher = {Springer},
  address = {Berlin Heidelberg},
  isbn = {978-3-642-11858-6},
  doi = {10.1007/978-3-642-11859-3},
  note = {Publication status: Published}
}

@book{BeckerVTKR2010ProcessManagement,
  editor = {J Becker and L Vilkov and V Taratoukhine and M Kugeler and M Rosemann},
  title = {Process Management (Менеджмент процессов)},
  year = {2010},
  publisher = {Eksmo},
  address = {Moscow, Russia},
  isbn = {978-5-699-40595-4},
  note = {Publication status: Published}
}

@incollection{BeckerBKMWV2010Kreativitaet,
  author = {J Becker and K Bergener and M Karow and F Müller-Wienbergen and M Voigt},
  title = {Kreativität braucht Struktur --- Geschäftsprozessmanagement von kreativitätsintensiven Prozessen},
  booktitle = {Innovationsstrategien jenseits traditionellen Managements --- Beiträge zur Ersten Tagung des Förderschwerpunktes des BMBF},
  pages = {105--113},
  editor = {H Jacobsen and B Schallock},
  year = {2010},
  publisher = {Fraunhofer Verlag},
  address = {Stuttgart},
  isbn = {978-3-8396-0141-9},
  note = {Publication status: Published}
}

@incollection{BeckerBKMWV2010Kreativitaet,
  author = {J Becker and K Bergener and M Karow and F Müller-Wienbergen and M Voigt},
  title = {Kreativität braucht Struktur --- Geschäftsprozessmanagement von kreativitätsintensiven Prozessen},
  booktitle = {Innovationsstrategien jenseits traditionellen Managements --- Beiträge zur Ersten Tagung des Förderschwerpunkts des BMBF},
  pages = {105--113},
  editor = {Jacobsen BS Heike},
  year = {2010},
  publisher = {},
  note = {Publication status: Published}
}

@incollection{BeckerFPR2010SemanticBusiness,
  author = {J Becker and T Falk and D Pfeiffer and M Räckers},
  title = {Semantic Business Process Analysis},
  booktitle = {International Handbook on Business Process Management 1 --- Introduction, Methods, and Information Systems},
  pages = {187--211},
  series = {International Handbooks on Information Systems},
  editor = {vom Brocke Jan and Rosemann Michael},
  year = {2010},
  publisher = {Springer},
  address = {Berlin Heidelberg},
  isbn = {978-3-642-00416-2},
  doi = {10.1007/978-3-642-00416-2_9},
  note = {Publication status: Published}
}

@incollection{BeckerKMBSTS2010OnlineProduktkonfiguratoren,
  author = {J Becker and R Knackstedt and O Müller and A Benölken and O Schmitt and M Thillainathan and A Schulke},
  title = {Online-Produktkonfiguratoren --- Status quo und Entwicklungsperspektiven},
  booktitle = {Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung},
  pages = {85--104},
  editor = {Jörg Becker and Ralf Knackstedt and Oliver Müller and Axel Winkelmann},
  year = {2010},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  isbn = {978-3-642-11858-6},
  doi = {10.1007/978-3-642-11859-3_6},
  note = {Publication status: Published}
}

@incollection{BeckerP2010Modellierung,
  author = {J Becker and J Pöppelbuß},
  title = {Modellierung des Wandels zum hybriden Wertschöpfer --- Hintergründe und Perspektiven},
  booktitle = {Dienstleistungsmodellierung 2010 --- Interdisziplinäre Konzepte und Anwendungsszenarien},
  pages = {109--122},
  editor = {Oliver Thomas and Markus Nüttgens},
  year = {2010},
  publisher = {},
  note = {Publication status: Published}
}

@incollection{BeckerBKMM2010TCOAsAService,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Oliver Müller and Steffen Müller},
  title = {TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel},
  booktitle = {Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung},
  pages = {161--174},
  editor = {Jörg Becker and Ralf Knackstedt and Oliver Müller and Axel Winkelmann},
  year = {2010},
  publisher = {Springer},
  address = {Berlin, Heidelberg},
  isbn = {978-3-642-11858-6},
  doi = {10.1007/978-3-642-11859-3_10},
  note = {Publication status: Published}
}

@incollection{BeverungenKW2010EServicesIm,
  author = {Daniel Beverungen and Ralf Knackstedt and Axel Winkelmann},
  title = {E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden},
  booktitle = {Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung},
  pages = {177--193},
  editor = {Jörg Becker and Ralf Knackstedt and Oliver Müller and Axel Winkelmann},
  year = {2010},
  publisher = {Springer Verlag},
  address = {Berlin, Heidelberg},
  isbn = {978-3-642-11858-6},
  doi = {10.1007/978-3-642-11859-3_11},
  note = {Publication status: Published}
}

@incollection{KnackstedtS2010Verbundgruppen,
  author = {Ralf Knackstedt and Matthias Steinhorst},
  title = {Verbundgruppen im Internet: Ein Referenzmodell},
  booktitle = {Vertriebsinformationssysteme. Standardisierung, Individualisierung, Hybridisierung und Internetisierung.},
  pages = {231--244},
  editor = {Becker Jörg and Knackstedt Ralf and Müller und Axel Winkelmann Oliver},
  year = {2010},
  publisher = {Springer},
  address = {Heidelberg},
  note = {Publication status: Published}
}

@incollection{WinkelmannB2010UsabilityIm,
  author = {A Winkelmann and M Boehm},
  title = {Usability im e-Commerce --- eine Analyse von mittelständisch geprägten Online-Shops (im Erscheinen)},
  booktitle = {},
  editor = {Dieter Ahlert and Peter Kenning and Rainer Olbrich and Hendrik Schröder},
  year = {2010},
  publisher = {},
  note = {Publication status: Published}
}

@incollection{WinkelmannBB2010UsabilityVon,
  author = {A Winkelmann and M Boehm and J Becker},
  title = {Usability von Online-Shops --- Eine empirische Analyse},
  booktitle = {},
  pages = {213--229},
  editor = {J. Becker and R. Knackstedt and O. Müller and A. Winkelmann},
  year = {2010},
  publisher = {},
  note = {Publication status: Published}
}

@incollection{WinkelmannT2010Strategisches,
  author = {A Winkelmann and S Thiemann},
  title = {Strategisches Marktverhalten von ERP-Anbietern vor dem Hintergrund von Marktkonzentration und technologischem Wandel},
  booktitle = {},
  pages = {33--46},
  editor = {J. Becker and R. Knackstedt and O. Müller and A. Winkelmann},
  year = {2010},
  publisher = {},
  note = {Publication status: Published}
}

@phdthesis{Beverungen2010ValueDriven,
  author = {Daniel Beverungen},
  title = {Value-Driven Service System Management --- Designing IT Artifacts for Representing, Configuring and Pricing Customer Solutions},
  school = {WWU},
  type = {Dissertation},
  year = {2010},
  note = {Publication status: Published}
}

@phdthesis{Raeckers2010Domaenenspezifisches,
  author = {Michael Räckers},
  title = {Domänenspezifisches Prozessmanagement --- Konstruktion und Evaluation einer Prozessmodellierungs- und -analysemethode für die öffentliche Verwaltung},
  school = {University of Münster},
  type = {Dissertation},
  year = {2010},
  address = {Münster},
  note = {Publication status: Published}
}

@phdthesis{Stein2010Erweiterung,
  author = {Armin Stein},
  title = {Erweiterung des Supply Chain Operations Reference-Modells --- Anforderungen, Konzepte und Werkzeuge},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Dissertation},
  series = {Kumulative Dissertationen am European Research Center for Information Systems},
  volume = {9},
  year = {2010},
  url = {http://udoo.uni-muenster.de/downloads/userfiles/3/dissertation.pdf},
  note = {Publication status: Published}
}

@phdthesis{Winkelmann2010DynamicReconfiguration,
  author = {A Winkelmann},
  title = {Dynamic Reconfiguration of ERP Systems --- Design of Information Systems and Information Models --- Habilitationsschrift},
  school = {Westfälische Wilhelms-Universität Münster},
  type = {Habilitation},
  year = {2010},
  note = {Publication status: Published}
}

@misc{NiehavesPV2010AgingAndThe,
  author = {Björn Niehaves and Ralf Plattfaut and Peter Henning Vages},
  title = {Aging and the Information Society: A Comparative Study of Austria and Switzerland},
  year = {2010},
  howpublished = {Poster session presented at the 11$^{th}$ Annual Conference on Digital Government Research},
  note = {Publication status: Published}
}

@techreport{BeckerBKBGW2010StandDerNormung,
  author = {J Becker and D Beverungen and R Knackstedt and H Behrens and C Glauner and P Wakke},
  title = {Stand der Normung und Standardisierung der hybriden Wertschöpfung},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {126},
  volume = {126},
  editor = {J Becker and H-L Grob and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2010},
  address = {Münster},
  note = {Publication status: Published}
}

@techreport{BeckerBEHHKR2010ITRisiken,
  author = {Jörg Becker and Philipp Bergener and Matthias Eggert and Marcel Heddier and Sara Hofmann and Ralf Knackstedt and Michael Räckers},
  title = {IT-Risiken --- Ursachen, Methoden, Forschungsperspektiven},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {128},
  volume = {128},
  editor = {J Becker and H-L Grob and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2010},
  address = {Münster},
  note = {Publication status: Published}
}

@techreport{SarahTV2010Microfinance,
  author = {Lehner Sarah and Basanta E. P. Thapa and Bernhard Vester},
  title = {Microfinance as a Chamber Service},
  institution = {WE CAN Visayas & Caraga},
  year = {2010},
  address = {Cebu City},
  url = {http://academia.edu/attachments/27182977/download_file},
  note = {Publication status: Published}
}

@techreport{DeutschesInstitutFuerNormungEV2010PAS1091Schnittstellenspezifikationen,
  author = {Deutsches Institut für Normung e.V.},
  title = {PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.},
  institution = {Beuth Verlag},
  editor = {für Normung e.V. DI},
  year = {2010},
  address = {Berlin},
  note = {Publication status: Published}
}

@techreport{WeissW2010NextGeneration,
  author = {B Weiß and A Winkelmann},
  title = {Next Generation Business Process Modeling and Analysis --- A Novel Approach to Business Process Optimization in the Financial Sector},
  institution = {},
  number = {Australian Journal of Information Systems},
  number = {Australian Journal of Information Systems},
  year = {2010},
  note = {Publication status: Published}
}

@article{BeckerBR2009ProcessBased,
  author = {J Becker and P Bergener and M Räckers},
  title = {Process-Based Governance in Public Administrations Using Activity-Based Costing},
  journal = {Lecture Notes in Computer Science},
  year = {2009},
  volume = {Electronic Government},
  number = {5693},
  pages = {176--187},
  note = {Publication status: Published}
}

@article{BeckerKP2009Developing,
  author = {J Becker and R Knackstedt and J Pöppelbuß},
  title = {Developing Maturity Models for IT Management --- A Procedure Model and its Application},
  journal = {Business & Information Systems Engineering},
  year = {2009},
  volume = {1},
  number = {3},
  pages = {213--222},
  doi = {10.1007/s12599-009-0044-5},
  note = {Publication status: Published}
}

@article{BeckerKP2009Entwicklung,
  author = {J Becker and R Knackstedt and J Pöppelbuß},
  title = {Entwicklung von Reifegradmodellen für das IT-Management --- Vorgehensmodell und praktische Anwendung},
  journal = {Wirtschaftsinformatik},
  year = {2009},
  volume = {51},
  number = {3},
  pages = {249--260},
  doi = {10.1007/s11576-009-0167-9},
  note = {Publication status: Published}
}

@article{BeckerBKM2009ModelBased,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Oliver Müller},
  title = {Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles},
  journal = {Enterprise Modelling and Information Systems Architectures},
  year = {2009},
  volume = {4},
  number = {1},
  pages = {26--38},
  note = {Publication status: Published}
}

@article{DelfmannHLS2009Supporting,
  author = {P Delfmann and S Herwig and L Lis and A Stein},
  title = {Supporting Distributed Conceptual Modelling through Naming Conventions --- A Tool-based Linguistic Approach},
  journal = {Enterprise Modelling and Information Systems Architectures --- An International Journal},
  year = {2009},
  volume = {4},
  number = {2},
  pages = {3--20},
  note = {Publication status: Published}
}

@article{KobayashiN2009Comparative,
  author = {M Kobayashi and B Niehaves},
  title = {Comparative Study of Local Government Administrative Reforms in Japan and Germany --- Critical Factors for Innovation and Performance [In Japanese]},
  journal = {Nikkei Glocal. Nikkei Regional Economic Report},
  year = {2009},
  volume = {117},
  number = {FEB},
  pages = {42--47},
  note = {Publication status: Published}
}

@article{NiehavesK2009SharedService,
  author = {B Niehaves and A Krause},
  title = {Shared Service Center vs. Shared Service Network: A Multiple Case Study Analysis of Factors Impacting on Shared Service Configurations},
  journal = {Lecture Notes in Computer Science},
  year = {2009},
  volume = {Electronic Government},
  number = {5693},
  pages = {115--126},
  note = {Publication status: Published}
}

@article{NiehavesM2009Democratizing,
  author = {B Niehaves and R Malsch},
  title = {Democratizing Process Innovation? On Citizen Involvement in Public Sector BPM},
  journal = {Lecture Notes in Computer Science},
  year = {2009},
  volume = {Electronic Government},
  number = {5693},
  pages = {245--256},
  note = {Publication status: Published}
}

@article{RaeckersBNB2009EInklusion,
  author = {M Räckers and P Bergener and B Niehaves and J Becker},
  title = {E-Inklusion als Schlüssel zur Informationsgesellschaft},
  journal = {eGovernment Review},
  year = {2009},
  volume = {2},
  number = {3},
  pages = {12--13},
  note = {Publication status: Published}
}

@inproceedings{AlterHNSUZ2009WhyDoWeToil,
  author = {S Alter and R Halonen and B Niehaves and M Sein and C Urquhart and P Zhang},
  title = {Why Do We Toil? Benefiting Research at the Cost of Practice or Vice Versa?},
  booktitle = {},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{BeckerBKMWW2009InterneUnd,
  author = {J Becker and K Bergener and M Karow and F Müller-Wienbergen and A Winkelmann},
  title = {Interne und externe Perspektiven auf ein domänenorientiertes Prozessmanagement},
  booktitle = {},
  pages = {697--700},
  year = {2009},
  issn = {978-3-936804-07-9},
  note = {Publication status: Published}
}

@inproceedings{BeckerBMMW2009Documentation,
  author = {J Becker and K Bergener and O Müller and F Müller-Wienbergen},
  title = {Documentation of Flexible Business Processes --- a Healthcare Case Study},
  booktitle = {},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{BeckerBLN2009Explaining,
  author = {J Becker and P Bergener and L Lis and B Niehaves},
  title = {Explaining the Behavioral Intention Towards BI Implementation in Public Administrations: A Principal-agent Theory Approach},
  booktitle = {Electronic Government, 8$^{th}$ International Conference, EGOV 2009, Linz, Austria, August 31 --- September 3, 2009. Proceedings},
  pages = {399--411},
  series = {Lecture Notes in Computer Science},
  volume = {5693},
  editor = {Maria Wimmer and Scholl Hans Jochen and Marijn Janssen and Roland Traunmüller},
  year = {2009},
  publisher = {Springer Verlag},
  address = {Linz, Austria},
  isbn = {978-3-642-03515-9},
  doi = {10.1007/978-3-642-03516-6_34},
  note = {Publication status: Published}
}

@inproceedings{BeckerBR2009BusinessProcess,
  author = {J Becker and P Bergener and M Räckers},
  title = {Business Process Assessment and Evaluation in Public Administrations using Activity-Based Costing},
  booktitle = {Proceedings of the 15$^{th}$ Americas Conference on Information Systems (AMCIS 2009)},
  pages = {Paper 16},
  year = {2009},
  address = {San Francisco, CA},
  note = {Publication status: Published}
}

@inproceedings{BeckerDHL2009AGenericSet,
  author = {J Becker and P Delfmann and S Herwig and L Lis},
  title = {A Generic Set Theory-based Pattern Matching Approach for the Analysis of Conceptual Models},
  booktitle = {Conceptual Modeling --- ER 2009 28$^{th}$ International Conference on Conceptual Modeling, Gramado, Brazil, November 9-12, 2009. Proceedings},
  pages = {41--54},
  series = {Lecture Notes in Computer Science},
  volume = {5829},
  editor = {A. H. F. Laender and S. Castano and U. Dayal and F. Casati and J. P. M. {de Oliverira}},
  year = {2009},
  publisher = {Springer Verlag},
  address = {Berlin, Heidelberg},
  isbn = {978-3-642-04839-5},
  doi = {10.1007/978-3-642-04840-1_6},
  note = {Publication status: Published}
}

@inproceedings{BeckerDHLS2009Formalizing,
  author = {J Becker and P Delfmann and S Herwig and L Lis and A Stein},
  title = {Formalizing Linguistic Conventions for Conceptual Models},
  booktitle = {Conceptual Modeling --- ER 2009 28$^{th}$ International Conference on Conceptual Modeling, Gramado, Brazil, November 9-12, 2009. Proceedings},
  pages = {70--83},
  series = {Lecture Notes in Computer Science},
  volume = {5829},
  editor = {A. H. F. Laender and S. Castano and U. Dayal and F. Casati and J. P. M. {de Oliverira}},
  organization = {University of Münster European Research Center for Information Systems (ERCIS) Leonardo-Campus 3 48149 Münster Germany},
  year = {2009},
  publisher = {Springer Verlag},
  address = {Berlin, Heidelberg},
  isbn = {978-3-642-04839-5},
  doi = {10.1007/978-3-642-04840-1_8},
  note = {Publication status: Published}
}

@inproceedings{BeckerDHLS2009TowardsIncreased,
  author = {J Becker and P Delfmann and S Herwig and L Lis and A Stein},
  title = {Towards Increased Comparability of Conceptual Models --- Enforcing Naming Conventions through Domain Thesauri and Linguistic Grammars},
  booktitle = {Information Systems in a Globalising World: Challenges, Ethics and Practices},
  pages = {2636--2647},
  editor = {Marco De and Loebbecke M.; and Willcocks C.; and  L.},
  year = {2009},
  address = {Verona, Italy},
  url = {http://is2.lse.ac.uk/asp/aspecis/20090185.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerHPTW2009Funktionale,
  author = {J Becker and S Herwig and J Pöppelbuß and D Tiebe and A Winkelmann},
  title = {Funktionale Gestaltungsoptionen von Online-Bewertungssystemen},
  booktitle = {Informatik 2009 --- Im Focus das Leben},
  pages = {2098--2112},
  series = {Lecture Notes in Informatics},
  volume = {154},
  editor = {S Fischer and E Maehle and R Reischuk},
  year = {2009},
  publisher = {Gesellschaft für Informatik},
  address = {Bonn},
  isbn = {978-3-88579-248-2},
  issn = {1617-5464},
  note = {Publication status: Published}
}

@inproceedings{BeckerKMWPS2009ApplyingTheoryBuilding,
  author = {J Becker and M Karow and F Müller-Wienbergen and D Pfeiffer and S Seidel},
  title = {Applying Theory-Building Techniques to the Design of Modeling Languages},
  booktitle = {Proceedings of the 17$^{th}$ European Conference on Information Systems (ECIS'09)},
  year = {2009},
  address = {Verona, Italy},
  note = {Publication status: Published}
}

@inproceedings{BeckerKMWS2009TowardProcess,
  author = {J Becker and M Karow and F Müller-Wienbergen and S Seidel},
  title = {Toward Process Modeling in Creative Domains},
  booktitle = {},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{BeckerNBBRW2009TheDigital,
  author = {J Becker and B Niehaves and P Bergener and K Bergener and M Räckers and B Weiß},
  title = {The Digital Divide in E-Government --- A Quantitative Analysis [Invited Paper]},
  booktitle = {Proceedings of the eGovernment Symposium at the Hawaii International Conference on System Sciences (HICSS-42)},
  year = {2009},
  address = {Waikoloa, Big Island, HI},
  note = {Publication status: Published}
}

@inproceedings{BeckerNK2009SharedServices,
  author = {J Becker and B Niehaves and A Krause},
  title = {Shared Services Strategies and Their Determinants: A Multiple Case Study Analysis in the Public Sector},
  booktitle = {},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{BeckerNO2009DoesTheAnswer,
  author = {J Becker and B Niehaves and K Ortbach},
  title = {Does the Answer Lie in Collaboration? --- A Case Study on E-Government and Societal Aging},
  booktitle = {Proceedings of the 17$^{th}$ European Conference on Information Systems (ECIS 2009)},
  year = {2009},
  address = {Verona, Italy},
  note = {Publication status: Published}
}

@inproceedings{BeckerPGB2009TheImpactOf,
  author = {J Becker and J Pöppelbuß and F Glörfeld and P Bruhns},
  title = {The Impact of Data Quality on Value Based Management of Financial Institutions},
  booktitle = {},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{BeckerPSA2009Developing,
  author = {J Becker and J Pöppelbuß and C Stolze and C Asgarian},
  title = {Developing a Framework for IT Governance in the Post-Merger Integration Phase},
  booktitle = {},
  pages = {3137--3149},
  editor = {de Marco Marco and Loebbecke Claudia and Willcocks Leslie},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{BeckerWW2009Developing,
  author = {J Becker and B Weiß and A Winkelmann},
  title = {Developing a Business Process Modeling Language for the Banking Sector --- A Design Science Approach},
  booktitle = {},
  pages = {1--12},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{BeckerBBKNTF2009Productivity,
  author = {Jörg Becker and Daniel Beverungen and Nadine Blinn and Ralf Knackstedt and Markus Nüttgens and Oliver Thomas and Michael Fellmann},
  title = {Productivity management for customer solutions --- Towards a performance management system for efficient service value networks},
  booktitle = {29$^{th}$ International RESER Conference},
  year = {2009},
  address = {Budapest, Hungary},
  note = {Publication status: Published}
}

@inproceedings{BeckerBKM2009Configurative,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner},
  title = {Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance},
  booktitle = {Proceedings of the 42$^{nd}$ Hawaii International Conference on System Sciences},
  year = {2009},
  address = {Waikoloa, HI, USA},
  isbn = {978-0-7695-3450-3},
  issn = {1530-1605},
  doi = {10.1109/HICSS.2009.127},
  note = {Publication status: Published}
}

@inproceedings{BeckerBKMMP2009AFramework,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Martin Matzner and Oliver Müller and Jens Pöppelbuß},
  title = {A Framework for Design Research in the Service Science Discipline},
  booktitle = {Proceedings of the 15$^{th}$ Americas Conference on Information Systems},
  year = {2009},
  address = {San Francisco, USA},
  url = {http://aisel.aisnet.org/amcis2009/167/},
  note = {Publication status: Published}
}

@inproceedings{BeckerBMM2009DesignRequirements,
  author = {Jörg Becker and Daniel Beverungen and Martin Matzner and Oliver Müller},
  title = {Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector},
  booktitle = {Proceedings of the First International Symposium on Services Science (ISSS'09)},
  pages = {75--85},
  series = {Leipziger Beiträge zur Wirtschaftsinformatik},
  volume = {5},
  editor = {Rainer Alt and Klaus-Peter Fähnrich and Bogdan Franczyk},
  year = {2009},
  publisher = {Logos},
  address = {Berlin},
  isbn = {978-3-8325-2169-1},
  url = {http://isss.uni-leipzig.de/index.php/Download-document/69-paper_becker.html},
  note = {Publication status: Published}
}

@inproceedings{BeckerBPR2009Constructing,
  author = {Jörg Becker and Dominic Breuker and Daniel Pfeiffer and Michael Räckers},
  title = {Constructing Comparable Business Process Models with Domain Specific Languages --- An Empirical Evaluation},
  booktitle = {Proceedings of the 17$^{th}$ European Conference on Information Systems (ECIS 2009)},
  pages = {1--13},
  year = {2009},
  address = {Verona, Italy},
  note = {Publication status: Published}
}

@inproceedings{BeckerHR2009Comparative,
  author = {Jörg Becker and Sara Hofmann and Michael Räckers},
  title = {Comparative Analysis of Electronic Signatures of EU Member States},
  booktitle = {Ongoing Research, General Development Issues and Projects of EGOV 09, 8$^{th}$ International Conference},
  pages = {205--212},
  year = {2009},
  address = {Linz, Austria},
  isbn = {978-3-85499-625-5},
  note = {Publication status: Published}
}

@inproceedings{BeckerKM2009Webservices,
  author = {Jörg Becker and Ralf Knackstedt and Martin Matzner},
  title = {Webservices für die Verrechnung in Wertschöpfungsnetzwerken auf Basis Vollständiger Finanzpläne},
  booktitle = {Proceedings of the Internationale Tagung Wirtschaftsinformatik (WI 2009)},
  pages = {409--418},
  year = {2009},
  address = {Zurich, Sitzerland},
  url = {http://udoo.uni-muenster.de/downloads/publications/2170.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerNBBRW2009TheDigital,
  author = {Jörg Becker and Björn Niehaves and Phillip Bergener and Katrin Bergener and Michael Räckers and Burkhard Weiß},
  title = {The Digital Divide in E-Government --- A Quantitative Analysis [Invited Paper]},
  booktitle = {Proceedings of the eGovernment Symposium at the Hawaii International Conference on System Sciences},
  year = {2009},
  address = {Waikoloa, USA},
  note = {Publication status: Published}
}

@inproceedings{BeckerWW2009Developing,
  author = {Jörg Becker and Burkhard Weiß and Axel Winkelmann},
  title = {Developing a Business Process Modeling Language for the Banking Sector --- A Design Science Approach},
  booktitle = {Proceedings of the 15$^{th}$ Americas Conference on Information Systems},
  year = {2009},
  address = {San Francisco, USA},
  note = {Publication status: Published}
}

@inproceedings{BergenerPR2009HowToInform,
  author = {P Bergener and D Pfeiffer and M Räckers},
  title = {How to inform the point of single contact? --- A business process based approach},
  booktitle = {Business Services: Konzepte, Technologien, Anwendungen. 9. Internationale Tagung Wirtschaftsinformatik 25.-27. Februar 2009, Wien},
  pages = {635--644},
  series = {books@ocg.at},
  volume = {247},
  editor = {HR Hansen and D Karagiannis and H-G Fill},
  year = {2009},
  publisher = {Österreichische Computer Gesellschaft},
  address = {Wien, Österreich},
  note = {Publication status: Published}
}

@inproceedings{BreukerPB2009ReducingThe,
  author = {Dominic Breuker and Daniel Pfeiffer and Jörg Becker},
  title = {Reducing the Variations in Intra- and Interorganizational Business Process Modeling --- An Empirical Evaluation},
  booktitle = {Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik (WI 2009)},
  year = {2009},
  address = {Wien},
  note = {Publication status: Published}
}

@inproceedings{DelfmannHL2009Konfliktaere,
  author = {P Delfmann and S Herwig and L Lis},
  title = {Konfliktäre Bezeichnungen in Ereignisgesteuerten Prozessketten --- Linguistische Analyse und Vorschlag eines Lösungsansatzes},
  booktitle = {EPK 2009 Geschäftsprozessmanagement mit Ereignisgesteuerten Prozessketten 8. Workshop der Gesellschaft für Informatik e.V. (GI) und Treffen ihres Arbeitkreises „Geschäftsprozessmanagement mit Ereignisgesteuerten Prozessketten (WI-EPK)“},
  pages = {178--194},
  series = {CEUR- Workshop Proceedings},
  volume = {554},
  editor = {M Nüttgens and F J Rump and J Mendling and N Gehrke},
  year = {2009},
  publisher = {Gesellschaft für Informatik},
  address = {Bonn},
  url = {http://ceur-ws.org/Vol-554/epk2009-paper11.pdf},
  note = {Publication status: Published}
}

@inproceedings{DelfmannHL2009UnifiedEnterprise,
  author = {P Delfmann and S Herwig and L Lis},
  title = {Unified Enterprise Knowledge Representation with Conceptual Models --- Capturing Corporate Language in Naming Conventions},
  booktitle = {Proceedings of the 30$^{th}$ International Conference on Information Systems (ICIS 2009)},
  year = {2009},
  address = {Phoenix, Arizona, USA},
  url = {http://aisel.aisnet.org/icis2009/45/},
  note = {Publication status: Published}
}

@inproceedings{DelfmannHLS2009PatternMatching,
  author = {P Delfmann and S Herwig and L Lis and A Stein},
  title = {Pattern Matching in Conceptual Models --- A Formal Multi-Modelling Language Approach},
  booktitle = {Enterprise Modelling and Information Systems Architectures: Proceedings of the 3$^{rd}$ International Workshop on Enterprise Modelling and Information Systems Architectures},
  pages = {13--26},
  series = {Lecture Notes in Informatics},
  volume = {152},
  editor = {J. Mendling and S. Rinderle-Ma and W. Esswein},
  year = {2009},
  publisher = {Gesellschaft für Informatik},
  address = {Bonn},
  isbn = {978-3-88579-246-8},
  url = {http://subs.emis.de/LNI/Proceedings/Proceedings152/gi-proc-152-002.pdf},
  note = {Publication status: Published}
}

@inproceedings{HerwigS2009EnablingWidespread,
  author = {S Herwig and A Stein},
  title = {Enabling Widespread Configuration of Conceptual Models --- An XML Approach},
  booktitle = {Business Process Management Workshops, BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers.},
  pages = {659--670},
  series = {Lecture Notes in Business Information Processing},
  volume = {43},
  editor = {Stefanie Rinderle-Ma and Shazia Wasim Sadiq and Frank Leymann},
  year = {2009},
  publisher = {Springer Verlag},
  address = {Berlin, Heidelberg},
  isbn = {978-3-642-12185-2},
  doi = {10.1007/978-3-642-12186-9_64},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtL2009Erweiterungspotenziale,
  author = {R Knackstedt and L Lis},
  title = {Erweiterungspotenziale für die Modellierung mit "H2 for Reporting" am Beispiel von Forschungsportalen},
  booktitle = {Proceedings of the Forschungskolloquium Business Intelligence (FKBI09) der GI Fachgruppe 5.8 Management Support Systems},
  pages = {99--115},
  editor = {Baars Henning and Rieger Bodo},
  year = {2009},
  address = {Dortmund},
  url = {http://udoo.uni-muenster.de/downloads/publications/2373.pdf},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtPB2009Vorgehensmodell,
  author = {R Knackstedt and J Pöppelbuß and J Becker},
  title = {Vorgehensmodell zur Entwicklung von Reifegradmodellen},
  booktitle = {},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtSB2009Modellierung,
  author = {R Knackstedt and A Stein and J Becker},
  title = {Modellierung integrierter Produktion und Dienstleistung mit dem SCOR-Modell --- Bestehende Ansätze und Entwicklungsperspektiven},
  booktitle = {Business Services: Konzepte, Technologien, Anwendungen},
  pages = {119--128},
  editor = {Hans Robert Hansen and Dimitris Karagiannis and Hans-Georg Fill},
  year = {2009},
  publisher = {Österreichische Computer Gesellschaft},
  address = {Wien},
  isbn = {978-3-85403-247-2},
  note = {Publication status: Published}
}

@inproceedings{KnackstedtLSBB2009TowardsAReference,
  author = {Ralf Knackstedt and Łukasz Lis and Armin Stein and Jörg Becker and Ingo Barth},
  title = {Towards A Reference Model for Online Research Maps},
  booktitle = {Information Systems in a Globalising World: Challenges, Ethics and Practices},
  pages = {n/a},
  year = {2009},
  address = {Verona, Italy},
  url = {http://www.ecis2009.it/papers/ecis2009-0592.pdf},
  note = {Publication status: Published}
}

@inproceedings{MatznerVAAB2009ProcessModelling,
  author = {Martin Matzner and Matthias Voigt and Fábio Alexandrini and Thiago Souza Araújo and Jörg Becker},
  title = {Process Modelling in Brazilian Public Administrations: The domain-specific PICTURE approach},
  booktitle = {Proceedings of the 15$^{th}$ Americas Conference on Information Systems (AMCIS)},
  pages = {1--9},
  year = {2009},
  address = {San Francisco, CA, USA},
  url = {http://udoo.uni-muenster.de/downloads/publications/2313.pdf},
  note = {Publication status: Published}
}

@inproceedings{MuellerWienbergenSMKB2009ADesignResearch,
  author = {F Müller-Wienbergen and S Seidel and O Müller and R Knackstedt and J Becker},
  title = {A Design Research Study on Enhancing Creativity --- the Case of Developing Product-Service Bundles},
  booktitle = {Information Systems in a Globalising World: Challenges, Ethics and Practices},
  editor = {S Newell and E Whitley and N Pouloudi and J Wareham and L Mathiassen},
  year = {2009},
  address = {Verona, Italy},
  url = {http://www.ecis2009.it/papers/ecis2009-0544.pdf},
  note = {Publication status: Published}
}

@inproceedings{Niehaves2009OpenInnovation,
  author = {B Niehaves},
  title = {Open Innovation and Public Sector Business Process Management --- A Multi-Method Study},
  booktitle = {},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{Niehaves2009OpenProcess,
  author = {B Niehaves},
  title = {Open Process Innovation: A Multi-Method Study on the Involvement of Customers and Consultant in Public Sector BPM},
  booktitle = {},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{NiehavesASS2009EGovernment,
  author = {B Niehaves and KN Andersen and HJ Scholl and M Sorrentino},
  title = {E-Government Research and Societal Aging},
  booktitle = {},
  editor = {Jochen Scholl H. and Janssen Marjn and Traunmüller Roland and A. Wimmer Maria},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{NiehavesK2009TowardsATheory,
  author = {B Niehaves and M Kobayashi},
  title = {Towards a Theory of Reform Governance: Do Politico-Administrative System Variables Influence Reform Policy Networks in German and Japanese Local Governments?},
  booktitle = {},
  year = {2009},
  note = {Publication status: Published}
}

@inproceedings{NiehavesO2009DerDemografische,
  author = {B Niehaves and K Ortbach},
  title = {Der demografische Wandel und seine Konsequenzen für das E-Govemment --- Eine Fallstudie},
  booktitle = {Proceedings of the Wirtschaftsinformatik 2009},
  pages = {575--584},
  editor = {Robert Hansen Hans and Karagiannis Dimitris and Fill Hans-Georg},
  year = {2009},
  address = {Wien},
  note = {Publication status: Published}
}

@inproceedings{NiehavesOB2009AgeAwareEGovernment,
  author = {B Niehaves and K Ortbach and J Becker},
  title = {Age-Aware E-Government --- A Research Agenda},
  booktitle = {Proceedings of the 13$^{th}$ IRSPM Conference},
  year = {2009},
  address = {Copenhagen, Denmark},
  note = {Publication status: Published}
}

@inproceedings{NiehavesOB2009TheDemographic,
  author = {B Niehaves and K Ortbach and J Becker},
  title = {The Demographic Challenge: Aging and Depopulation and their Consequences for eGovernment.},
  booktitle = {Proceedings of the 42$^{th}$ Hawaii International Conference in Computer and System Sciences (HICSS-42)},
  year = {2009},
  address = {Waikoloa, Big Island, Hawaii},
  note = {Publication status: Published}
}

@inproceedings{PoeppelbussKB2009TowardsAConsolidated,
  author = {J Pöppelbuß and R Knackstedt and J Becker},
  title = {Towards a Consolidated Concept of Maturity in Providing Customer Solutions},
  booktitle = {},
  pages = {295--307},
  editor = {Alt Rainer and Fähnrich. Bogdan Franczyk Klaus-Peter},
  year = {2009},
  issn = {978-3-8325-2169-1},
  note = {Publication status: Published}
}

@inproceedings{SeidelMWKR2009TowardTheConcept,
  author = {S Seidel and F Müller-Wienbergen and M Karow and M Rosemann},
  title = {Toward the Concept of Pockets of Creativity in Business Processes},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS 2009)},
  pages = {1259--1270},
  year = {2009},
  address = {Verona, Italy},
  note = {Publication status: Published}
}

@inproceedings{VomBrockeSNRPC2009Reconstructing,
  author = {Jan {vom Brocke} and Alexander Simons and Björn Niehaves and Kai Riemer and Ralf Plattfaut and Anne Cleven},
  title = {Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process},
  booktitle = {Proceedings of the 17$^{th}$ European Conference on Information Systems},
  year = {2009},
  address = {Verona, Italy},
  url = {http://aisel.aisnet.org/ecis2009/161/},
  note = {Publication status: Published}
}

@inproceedings{WinkelmannHPTB2009Discussion,
  author = {A Winkelmann and S Herwig and J Pöppelbuß and D Tiebe and J Becker},
  title = {Discussion of Functional Design Options for Online Rating Systems: A State-of-the-Art Analysis},
  booktitle = {Information Systems in a Globalising World: Challenges, Ethics and Practices},
  editor = {S Newell and E Whitley and N Pouloudi and J Wareham and L Mathiassen},
  year = {2009},
  address = {Verona, Italy},
  url = {http://www.ecis2009.it/papers/ecis2009-0607.pdf},
  note = {Publication status: Published}
}

@inproceedings{WinkelmannSB2009Auswirkungen,
  author = {A Winkelmann and M Stockmann and J Becker},
  title = {Auswirkungen externer Kontrollmechanismen auf die Gestaltung und Implementierung von ERP-Systemen},
  booktitle = {},
  pages = {463--472},
  editor = {H.R. Hansen and D. Karagiannis and Fill H.-G.},
  year = {2009},
  issn = {978-3-85403-246-5},
  note = {Publication status: Published}
}

@inproceedings{WinkelmannFHB2009AConceptual,
  author = {Axel Winkelmann and Stefan Fleischer and Sebastian Herwig and Jörg Becker},
  title = {A Conceptual Modeling Approach for Supply Chain Event Management (SCEM)},
  booktitle = {Information Systems in a Globalising World: Challenges, Ethics and Practices},
  pages = {1587--1599},
  editor = {S Newell and E Whitley and N Pouloudi and J Wareham and L Mathiassen},
  year = {2009},
  address = {Verona, Italy},
  url = {http://www.ecis2009.it/papers/ecis2009-0600.pdf},
  note = {Publication status: Published}
}

@inproceedings{WinkelmannM2009TeachingMediumSized,
  author = {Axel Winkelmann and Martin Matzner},
  title = {Teaching medium-sized ERP systems --- a problem-based learning approach},
  booktitle = {Proceedings of the Information Systems Development Conference 2008},
  pages = {891--901},
  editor = {George A Papadopoulos and Gregory Wojtkowski and Wita Wojtkowski and  Wrycza and  Stanislaw and  Zupancic and  Joze},
  year = {2009},
  publisher = {Springer},
  address = {New York},
  isbn = {978-0-387-84809-9},
  doi = {10.1007/b137171_94},
  note = {Publication status: Published}
}

@book{BeckerMW2009Geschaeftsprozessmanagement,
  author = {J Becker and C Mathas and A Winkelmann},
  title = {Geschäftsprozessmanagement},
  year = {2009},
  publisher = {},
  issn = {978-3540851530},
  note = {Publication status: Published}
}

@book{Niehaves2009Verwaltungsreform,
  author = {B Niehaves},
  title = {Verwaltungsreform in Deutschland und Japan --- Eine empirisch-vergleichende Analyse Kooperativer Kommunaler Reformpolitik},
  year = {2009},
  publisher = {},
  issn = {978-3-531-16809-8},
  note = {Publication status: Published}
}

@book{Niehaves2009Verwaltungsreform,
  author = {B Niehaves},
  title = {Verwaltungsreform in Deutschland und Japan --- Kooperative Kommunale Reformpolitik im Vergleich. Dissertation der Philosophischen Fakultät, Westfälische Wilhelms-Universität Münster},
  year = {2009},
  publisher = {},
  note = {Publication status: Published}
}

@book{BeckerKN2009Wissenschaftstheorie,
  editor = {Jörg Becker and Helmut Krcmar and Björn Niehaves},
  title = {Wissenschaftstheorie und gestaltungsorientierte Wirtschaftsinformatik},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  volume = {120},
  year = {2009},
  publisher = {Physica},
  address = {Heidelberg},
  isbn = {978-3-7908-2335-6},
  note = {Publication status: Published}
}

@incollection{BaackeBBFGSRR2009EnablingIntegration,
  author = {L Baacke and J Becker and P Bergener and R Fitterer and U Greiner and F Stroh and M Räckers and P Rohner},
  title = {Enabling Integration and Optimization of Government Processes With Cross-Functional ICT},
  booktitle = {Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective.},
  pages = {117--139},
  editor = {Weerakkody Vishanth and Janssen Marijn and K. Dwivedi Yogesh},
  year = {2009},
  publisher = {IGI Publishing},
  address = {Hershey, PA},
  issn = {978-1-60566-390-6},
  note = {Publication status: Published}
}

@incollection{BeckerAR2009Prozessmodellierung,
  author = {J Becker and L Algermissen and M Räckers},
  title = {Prozessmodellierung als Schlüssel zur Umsetzung der EU-DLR --- Modellierung und Management von Verwaltungsprozessen auf Basis der EU-DLR mit der PICTURE-Methode},
  booktitle = {Die Umsetzung der EU-Dienstleistungsrichtlinie in der deutschen Verwaltung. Teil II: Verfahren, Prozesse, IT-Umsetzung},
  pages = {162--183},
  editor = {Schliesky Utz},
  year = {2009},
  publisher = {},
  issn = {978-3-936773-46-0},
  note = {Publication status: Published}
}

@incollection{BeckerNOP2009Forschungsmethodik,
  author = {J Becker and B Niehaves and S Olbrich and D Pfeiffer},
  title = {Forschungsmethodik einer Integrationsdisziplin --- Eine Fortführung und Ergänzung zu Lutz Heinrichs "Beitrag zur Geschichte der Wirtschaftsinformatik" aus gestaltungsorientierter Perspektive},
  booktitle = {Wissenschaftstheorie und gestaltungsorientierte Wirtschaftsinformatik},
  pages = {1--22},
  series = {1},
  volume = {22},
  editor = {J. Becker and H. Krcmar and B. Niehaves},
  year = {2009},
  publisher = {Physica-Verlag},
  address = {Heidelberg},
  isbn = {978-3790823356},
  doi = {10.1007/978-3-7908-2336-3_1},
  note = {Publication status: Published}
}

@incollection{BeckerWF2009ITInTheConsumer,
  author = {J Becker and A Winkelmann and P Fuchs},
  title = {IT in the Consumer Products Industry --- Value-Add and Future Trends from the Scientific Perspective},
  booktitle = {},
  pages = {161--173},
  editor = {Andreas Otto and Franz Josef Schoppengerd and Ramin Shariatmadari},
  year = {2009},
  publisher = {},
  note = {Publication status: Published}
}

@incollection{BergenerN2009LanguageTheories,
  author = {K Bergener and B Niehaves},
  title = {Language Theories in IS Research --- A Review},
  booktitle = {Wissenschaftstheorie und gestaltungsorientierte Wirtschaftsinformatik},
  edition = {1.},
  pages = {87--110},
  editor = {J. Becker and H. Krcmar and B. Niehaves},
  year = {2009},
  publisher = {Physica-Verlag},
  address = {Heidelberg},
  isbn = {978-3-7908-2335-6},
  doi = {10.1007/978-3-7908-2336-3_5},
  note = {Publication status: Published}
}

@incollection{VilkovW2009Prozessorientierte,
  author = {Lev Vilkov and Burkhard Weiß},
  title = {Prozessorientierte Wirtschaftlichkeitsanalyse von RFID-Systemen anhand eines Referenz-Wirkungsmodells},
  booktitle = {Wertschöpfungsnetzwerke: Konzepte für das Netzwerkmanagement und Potenziale aktueller Informationstechnologien},
  pages = {275--303},
  editor = {Jörg Becker and Ralf Knackstedt and Daniel Pfeiffer},
  year = {2009},
  publisher = {Physica},
  address = {Heidelberg},
  note = {Publication status: Published}
}

@incollection{WinkelmannB2009Explorative,
  author = {A Winkelmann and J P Bertling},
  title = {Explorative Untersuchung des Einsatzes von Online-Marketing-Instrumenten im eCommerce},
  booktitle = {Sortimentsstrategien in Industrie und Handel},
  pages = {173--190},
  series = {Jahrbuch Vertriebs- und Handelsmanagement},
  volume = {2008/2009},
  editor = {Dieter Ahlert and Peter Kenning and Rainer Olbrich and Hendrik Schröder},
  year = {2009},
  publisher = {Deutscher Fachverlag},
  address = {Frankfurt a.M.},
  note = {Publication status: Published}
}

@techreport{BeckerKBBBCGJJJWY2009Modellierung,
  author = {J Becker and R Knackstedt and D Beverungen and S Bräuer and D Bruning and D Christoph and S Greving and D Jorch and F Joßbächer and H Jostmeier and S Wiethoff and A Yeboah},
  title = {Modellierung der hybriden Wertschöpfung: Eine Vergleichsstudie zu Modellierungstechniken},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {125},
  volume = {125},
  editor = {J Becker and H L Grob and B Hellingrath and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2009},
  address = {Münster},
  url = {http://udoo.uni-muenster.de/downloads/publications/2364.pdf},
  note = {Publication status: Published}
}

@techreport{BeckerKP2009Dokumentationsqualitaet,
  author = {J Becker and R Knackstedt and J Pöppelbuß},
  title = {Dokumentationsqualität von Reifegradmodellentwicklungen},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {123},
  volume = {123},
  editor = {J Becker and H-L Grob and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2009},
  address = {Münster},
  note = {Publication status: Published}
}

@techreport{WinkelmannK2009Fachkonzeptionelle,
  author = {A Winkelmann and S Kässens},
  title = {Fachkonzeptionelle Spezifikation einer Betriebsdatenerfassungskomponente für ERP-Systeme},
  institution = {Institut für Wirtschaftsinformatik, WWU Münster},
  series = {Arbeitsberichte des Instituts für Wirtschaftsinformatik},
  number = {124},
  volume = {124},
  editor = {J Becker and H-L Grob and S Klein and H Kuchen and U Müller-Funk and G Vossen},
  year = {2009},
  address = {Münster},
  url = {https://www.wi.uni-muenster.de/sites/default/files/publications/arbeitsberichte/ab124.pdf},
  note = {Publication status: Published}
}

@techreport{AlgermissenKR2009Prozessorientierte,
  author = {L Algermissen and D Kirschbaum and M Räckers},
  title = {Prozessorientierte Modernisierung der Justizverwaltung mit der PICTURE-Methode},
  institution = {},
  number = {Band 1},
  volume = {Band 1},
  year = {2009},
  note = {Publication status: Published}
}

@techreport{DeutschesInstitutFuerNormungEV2009PAS1094Hybride,
  author = {Deutsches Institut für Normung e.V.},
  title = {PAS 1094: Hybride Wertschöpfung --- Integration von Produktion und Dienstleistung.},
  institution = {},
  number = {Australian Journal of Information Systems},
  number = {Australian Journal of Information Systems},
  editor = {Deutsches Institut für Normung e.V.},
  year = {2009},
  note = {Publication status: Published}
}

@techreport{Winkelmann2009DasGehirnDer,
  author = {A Winkelmann},
  title = {Das Gehirn der Händler --- Warenwirtschaftssysteme im Überblick. Lebensmittel Zeitung vom 6. Februar 2009, 61 (2009) 6, S. 60-61},
  institution = {},
  volume = {61},
  number = {6},
  volume = {61},
  number = {6},
  year = {2009},
  note = {Publication status: Published}
}

@techreport{Winkelmann2009Technologiemanagement,
  author = {A Winkelmann},
  title = {Technologiemanagement im Handel: Der Einsatz von Coupons im Marketing-Mix. POS Technology Manager 08/2009},
  institution = {},
  number = {POS-Manager Technology},
  number = {POS-Manager Technology},
  year = {2009},
  note = {Publication status: Published}
}

@techreport{WinkelmannF2009Technologie,
  author = {A Winkelmann and N Frick},
  title = {Technologie wirkt als Katalysator --- Warenwirtschaftssysteme im Handel. Lebensmittel Zeitung vom 20. November 2009, 61 (2009) 47, S. 38.},
  institution = {},
  number = {Lebensmittel Zeitung},
  number = {Lebensmittel Zeitung},
  year = {2009},
  note = {Publication status: Published}
}

@article{Becker2008InterviewMit,
  author = {J Becker},
  title = {Interview mit Albert Mas y Parareda zum Thema "Hybride Wertschöpfung als Chance und Aufgabe der Automobilindustrie"},
  journal = {Wirtschaftsinformatik},
  year = {2008},
  volume = {50},
  number = {3},
  pages = {252--254},
  note = {Publication status: Published}
}

@article{BeckerJP2008Modellgetriebene,
  author = {J Becker and C Janiesch and J Pöppelbuß},
  title = {Modellgetriebene Konfiguration von SOA-Kollaborationsszenarien},
  journal = {ERP Management},
  year = {2008},
  volume = {4},
  number = {1},
  pages = {38--41},
  note = {Publication status: Published}
}

@article{BeckerNBR2008DigitalDivide,
  author = {J Becker and B Niehaves and P Bergener and M Räckers},
  title = {Digital Divide in eGovernment: The eInclusion Gap Model},
  journal = {Lecture Notes in Computer Science},
  year = {2008},
  volume = {Electronic Government},
  number = {5184},
  pages = {231--242},
  note = {Publication status: Published}
}

@article{BeckerNBR2008InclusiveElectronic,
  author = {J Becker and B Niehaves and P Bergener and M Räckers},
  title = {Inclusive Electronic Public Service Delivery --- A Quantitative Analysis},
  journal = {Electronic Markets},
  year = {2008},
  volume = {18},
  number = {4},
  pages = {315--323},
  doi = {10.1080/10196780802420687},
  note = {Publication status: Published}
}

@article{BeckerNP2008Ontological,
  author = {J Becker and B Niehaves and D Pfeiffer},
  title = {Ontological Evaluation of Conceptual Models --- A Linguistic Interpretivist Approach},
  journal = {Scandinavian Journal of Information Systems},
  year = {2008},
  volume = {20},
  number = {2},
  pages = {65--92},
  note = {Publication status: Published}
}

@article{BeckerR2008Reorganisation,
  author = {J Becker and M Räckers},
  title = {Reorganisation öffentlicher Verwaltungen durch Bausteinorientierte Prozessmodellierung},
  journal = {eGovernment Review},
  year = {2008},
  volume = {1},
  number = {2},
  pages = {12--13},
  note = {Publication status: Published}
}

@article{BeckerKMK2008Leistungsbuendel,
  author = {Jörg Becker and Ralf Knackstedt and Martin Matzner and Tim Kröger},
  title = {Leistungsbündel aus Produkten und Dienstleistungen},
  journal = {Industrie Management},
  year = {2008},
  volume = {24},
  number = {5},
  pages = {69--73},
  url = {http://www.wiso-net.de/genios1.pdf?START=0A1&ANR=1171481&DBN=ZECO&ZNR=1&ZHW=-4&WID=13542-4760712-52720_4},
  note = {Publication status: Published}
}

@article{BeverungenKM2008Entwicklung,
  author = {Daniel Beverungen and Ralf Knackstedt and Oliver Müller},
  title = {Entwicklung Serviceorientierter Architekturen zur Integration von Produktion und Dienstleistung --- Eine Konzeptionsmethode und ihre Anwendung am Beispiel des Recyclings elektronischer Geräte},
  journal = {Wirtschaftsinformatik},
  year = {2008},
  volume = {50},
  number = {3},
  pages = {220--234},
  note = {Publication status: Published}
}

@article{GoekenK2008Referenzmodellgestuetztes,
  author = {M Goeken and R Knackstedt},
  title = {Referenzmodellgestütztes Compliance Reporting am Beispiel der EU-Finanzmarktrichtlinie MiFID},
  journal = {HMD},
  year = {2008},
  volume = {45},
  number = {263},
  pages = {220--234},
  note = {Publication status: Published}
}

@article{KleinP2008BusinessITAlignment,
  author = {A Klein and J Pöppelbuß},
  title = {Business-IT-Alignment beherrschen},
  journal = {Information Management & Consulting},
  year = {2008},
  volume = {23},
  number = {1},
  pages = {22--28},
  note = {Publication status: Published}
}

@article{KnackstedtPW2008Integration,
  author = {R Knackstedt and J Pöppelbuß and A Winkelmann},
  title = {Integration von Sach- und Dienstleistungen --- Ausgewählte Internetquellen zur hybriden Wertschöpfung},
  journal = {Wirtschaftsinformatik},
  year = {2008},
  volume = {50},
  number = {3},
  pages = {235--247},
  doi = {10.1365/s11576-008-0050-0},
  note = {Publication status: Published}
}

@article{ReckerN2008Epistemological,
  author = {J Recker and B Niehaves},
  title = {Epistemological Perspectives on Ontology-based Theories for Conceptual Modeling},
  journal = {Journal of Applied Ontology},
  year = {2008},
  volume = {3},
  number = {1. Special Issue on Ontological Foundations of Conceptual Modelling},
  pages = {111--130},
  note = {Publication status: Published}
}

@article{RiekeW2008Modellierung,
  author = {T Rieke and A Winkelmann},
  title = {Modellierung und Management von Risiken --- Ein prozessorientierter Risikomanagementansatz zur Identifikation und Behandlung von Risiken in Geschäftsprozessen},
  journal = {Wirtschaftsinformatik},
  year = {2008},
  volume = {50},
  number = {5},
  pages = {50},
  note = {Publication status: Published}
}

@article{Weiss2008DieProzesse,
  author = {Burkhard Weiß},
  title = {Die Prozesse im Blickfeld --- Status quo und Zukunft der Industrialisierung in Banken},
  journal = {geldinstitute},
  year = {2008},
  volume = {38},
  number = {6},
  pages = {42--44},
  note = {Publication status: Published}
}

@article{WinkelmannR2008Risikomanagement,
  author = {A Winkelmann and T Rieke},
  title = {Risikomanagement auf Basis von Ereignisgesteuerten Prozessketten},
  journal = {ERP Management},
  year = {2008},
  volume = {4},
  number = {4},
  pages = {21--24},
  note = {Publication status: Published}
}

@inproceedings{AlexandriniBHSMFVSV2008GovernoEletronico,
  author = {F Alexandrini and J Becker and DR Holler and F Spaeth and M Matzner and P Fuchs and J Visentainer and DG Soares and IJ Vendramini},
  title = {Governo Eletrônico nos Municípios do Alto Vale do Itajaí --- Santa Catarina --- Projeto Transreg},
  booktitle = {Proceedings of the Simpósio de Excelênciaem Gestão e Tecnologia (SEGeT 2008)},
  year = {2008},
  address = {Resende, RJ, Brazil},
  url = {http://udoo.uni-muenster.de/downloads/publications/2109.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerBKPR2008BusinessProcess,
  author = {J Becker and P Bergener and S Kleist and D Pfeiffer and M Räckers},
  title = {Business Process Model-based Evaluation of ICT Investments in Public Administrations},
  booktitle = {Proceedings of the 14$^{th}$ Americas Conference on Information Systems (AMCIS 2008)},
  pages = {Paper 353},
  year = {2008},
  address = {Toronto, ON, Canada},
  note = {Publication status: Published}
}

@inproceedings{BeckerBKPR2008Evaluation,
  author = {J Becker and P Bergener and S Kleist and D Pfeiffer and M Räckers},
  title = {Evaluation of ICT Investments in Public Administrations based on Business Process Models},
  booktitle = {Electronic Government --- 7$^{th}$ International Conference, EGOV 2008, Turin, Italy, August 31 --- September 5, 2008. Proceedings},
  pages = {124--135},
  series = {Lecture Notes in Computer Science},
  volume = {5184},
  editor = {M Wimmer and H Scholl and E Ferro},
  year = {2008},
  publisher = {Springer},
  address = {Berlin Heiderberg},
  isbn = {978-3-540-85203-2},
  issn = {0302-9743},
  doi = {10.1007/978-3-540-85204-9_11},
  note = {Publication status: Published}
}

@inproceedings{BeckerBNR2008SocialInclusiveness,
  author = {J Becker and P Bergener and B Niehaves and M Räckers},
  title = {Social Inclusiveness of Electronic Public Service Delivery in Germany --- A Quantitative Analysis},
  booktitle = {Proceedings of the 14$^{th}$ Americas Conference on Information Systems (AMCIS 2008)},
  pages = {Paper 19},
  year = {2008},
  address = {Toronto, ON},
  note = {Publication status: Published}
}

@inproceedings{BeckerFN2008Linguistic,
  author = {J Becker and K Fielenbach and B Niehaves},
  title = {Linguistic Theories in IS Research --- A Review},
  booktitle = {},
  year = {2008},
  note = {Publication status: Published}
}

@inproceedings{BeckerJP2008Konfiguration,
  author = {J Becker and C Janiesch and J Pöppelbuß},
  title = {Konfiguration kollaborativer Informationsmodelle},
  booktitle = {},
  pages = {813--824},
  editor = {Peter Loos and Peter Gronau and Petra Schubert},
  year = {2008},
  note = {Publication status: Published}
}

@inproceedings{BeckerKPS2008DasITPerformance,
  author = {J Becker and R Knackstedt and J Pöppelbuß and L Schwarze},
  title = {Das IT Performance Measurement Maturity Model --- Ein Reifegradmodell für die Business Intelligence-Unterstützung des IT-Managements},
  booktitle = {},
  pages = {53--74},
  editor = {B. Dinter and R. Winter and P. Chamoni and N. Gronau and K. Turowski},
  year = {2008},
  note = {Publication status: Published}
}

@inproceedings{BeckerKJ2008EinAnsatzFuer,
  author = {J Becker and S Kramer and C Janiesch},
  title = {Ein Ansatz für das Variantenmanagement elektronischer Geschäftsdokumente},
  booktitle = {},
  pages = {837--848},
  editor = {Peter Loos},
  year = {2008},
  note = {Publication status: Published}
}

@inproceedings{BeckerNOP2008Forschungsmethodik,
  author = {J Becker and B Niehaves and S Olbrich and D Pfeiffer},
  title = {Forschungsmethodik einer Integrationsdisziplin --- Eine Fortführung und Ergänzung zu Lutz Heinrichs "Beitrag zur Geschichte der Wirtschaftsinformatik" aus gestaltungsorientierter Perspektive},
  booktitle = {Wissenschaftstheorie und gestaltungsorientierte Wirtschaftsinformatik},
  pages = {1--22},
  editor = {J. Becker and H. Krcmar and B. Niehaves},
  year = {2008},
  publisher = {Physica-Verlag},
  address = {Heidelberg},
  isbn = {978-3-940019-34-9},
  note = {Publication status: Published}
}

@inproceedings{BeckerNP2008CaseStudyPerspectives,
  author = {J Becker and B Niehaves and D Pfeiffer},
  title = {Case Study Perspectives on Design Science Research},
  booktitle = {Proceedings of the Third International Conference on Design Science Research in Information Systems and Technology (DESRIST 2008)},
  pages = {1--6},
  editor = {Vaishnavi V. and Baskerville R.},
  year = {2008},
  address = {Atlanta, GA, USA},
  note = {Publication status: Published}
}

@inproceedings{BeckerP2008SolvingThe,
  author = {J Becker and D Pfeiffer},
  title = {Solving the conflicts of distributed process modelling --- towards an integrated approach},
  booktitle = {Proceedings of the 16$^{th}$ European Conference on Information Systems},
  year = {2008},
  address = {Galway, Ireland},
  url = {http://aisel.aisnet.org/ecis2008/90},
  note = {Publication status: Published}
}

@inproceedings{BeckerPJ2008PerceivedEvaluability,
  author = {J Becker and D Pfeiffer and C Janiesch},
  title = {Perceived evaluability --- development of a theoretical model and a measurement scale},
  booktitle = {Proceedings of the 14$^{th}$ Americas Conference on Information Systems (AMCIS 2008)},
  pages = {1--11},
  year = {2008},
  address = {Toronto, Canada},
  url = {http://aisel.aisnet.org/amcis2008/153},
  note = {Publication status: Published}
}

@inproceedings{BeckerSMWW2008ManagingCreative,
  author = {J Becker and S Seidel and F Müller-Wienbergen and A Winkelmann},
  title = {Managing Creative Risks},
  booktitle = {},
  year = {2008},
  note = {Publication status: Published}
}

@inproceedings{BeckerVWW2008Calculating,
  author = {J Becker and L Vilkov and B Weiß and A Winkelmann},
  title = {Calculating the Process Driven Business Value of RFID Investments --- A Causal Model for the Measurement of RFID Technologies in Supply Chain Logistics},
  booktitle = {},
  year = {2008},
  note = {Publication status: Published}
}

@inproceedings{BeckerBK2008ReferenceModels,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt},
  title = {Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research},
  booktitle = {Proceedings of the 41$^{st}$ Hawai'i International Conference on System Sciences},
  year = {2008},
  address = {Waikoloa, Hawaii},
  note = {Publication status: Published}
}

@inproceedings{BeckerBKM2008ModelingCustomerSpecific,
  author = {Jörg Becker and Daniel Beverungen and Ralf Knackstedt and Oliver Müller},
  title = {Modeling, Customer-Specific Configuration and Calculation of Value Bundles},
  booktitle = {Proceedings of the 14$^{th}$ Americas Conference on Information Systems},
  year = {2008},
  address = {Toronto, Canada},
  url = {http://aisel.aisnet.org/amcis2008/211},
  note = {Publication status: Published}
}

@inproceedings{BeckerFKS2008OntologySupport,
  author = {Jörg Becker and Stefan Fleischer and Ralf Knackstedt and Armin Stein},
  title = {Ontology Support For Configurative Reference Modelling},
  booktitle = {Proceedings of the 16$^{th}$ European Conference on Information Systems (ECIS 2008)},
  pages = {1668--1679},
  year = {2008},
  address = {Galway, Ireland},
  note = {Publication status: Published}
}

@inproceedings{BeckerKMP2008CreatingAnd,
  author = {Jörg Becker and Ralf Knackstedt and Martin Matzner and Jens Pöppelbuß},
  title = {Creating and Monitoring Intra-cooperation Settlement Systems for Product-Service Systems: a finance plan based approach},
  booktitle = {Proceedings of the International RESER Conference 2008},
  year = {2008},
  address = {Stuttgart, Germany},
  url = {http://udoo.uni-muenster.de/downloads/publications/2105.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerKMP2008Leveraging,
  author = {Jörg Becker and Ralf Knackstedt and Martin Matzner and Jens Pöppelbuß},
  title = {Leveraging Product-Service Systems by Implementing Service Oriented Architecture},
  booktitle = {Proceedings of the International RESER Conference 2008},
  year = {2008},
  address = {Stuttgart, Germany},
  url = {http://udoo.uni-muenster.de/downloads/publications/2104.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerKMP2008TheResearch,
  author = {Jörg Becker and Ralf Knackstedt and Martin Matzner and Jens Pöppelbuß},
  title = {The Research Map of Hybrid Value Creation: A Repository for Research Results},
  booktitle = {Proceedings of the International RESER Conference 2008},
  year = {2008},
  address = {Stuttgart, Germany},
  url = {http://udoo.uni-muenster.de/downloads/publications/2103.pdf},
  note = {Publication status: Published}
}

@inproceedings{BeckerMM2008ComparingArchitectural,
  author = {Jörg Becker and Martin Matzner and Oliver Müller},
  title = {Comparing Architectural Styles for Service-oriented Architectures --- a REST vs. SOAP case study},
  booktitle = {Proceedings of the Information Systems Development Conference 2008},
  pages = {207--215},
  editor = {George A Papadopoulos and Gregory Wojtkowski and Wita Wojtkowski and  Wrycza and  Stanislaw and  Zupancic and  Joze},
  year = {2008},
  publisher = {Springer},
  address = {New York City, NY, USA},
  doi = {10.1007/b137171_22},
  note = {Publication status: Published}
}